SMRT Express Service 971E

SMRT Express Service 971E is an Peak hour Express service between Bukit Panjang and Shenton Way, passing through PIE, Orchard and Bras Basah.

Bus Service 971E is wheelchair-accessible from 17 Sep 2017



Bus Service 971E: Bt Panjang Temp Bus Pk ⇌ Cecil St / Anson Rd
Direction 1
AM Peak
Towards Cecil St
Direction 2
PM Peak
Towards Bt Panjang Temp Bus Pk
  • W’lands Rd
    – Bt Panjang Temp Bus Pk
  • Bt Panjang Rd (Express)
  • Bt Panjang Ring Rd
    – Blk 602 BP13
    – Blk 617
  • Jelapang Rd
    – Blk 532
    – Blk 516
  • Segar Rd
    – Blk 548B
    – Blk 485
  • Fajar Rd
    – Fajar Stn BP10
    – Bet Blks 443A/443B
    – Blk 442D
  • Bt Panjang Ring Rd
    – Bangkit Stn BP9
  • Bt Panjang Rd (Express)
  • BKE (Express)
  • PIE (Express)
  • Whitley Rd
    – Aft Tanglin CC
  • Stevens Rd (Express)
  • Scotts Rd
    – Far East Plaza
  • Orchard Rd
    – Orchard Stn/Tang Plaza NS22
    – Opp Mandarin Orchard NS23
    – Concorde Hotel S’pore
    – Dhoby Ghaut Stn NS24NE6CC1
  • Bras Basah Rd (Express)
  • Nicoll Highway
    – Opp War Memorial Pk
  • CC3
  • Collyer Quay
    – OUE Bayfront EW14NS26
  • Raffles Quay
    – One Raffles Quay
  • Shenton Way
    – UIC Bldg
    – Opp AXA Twr EW15
  • Palmer Rd (Express)
  • Anson Rd
    – Intl Plaza EW15
  • Cecil St
    – Opp GB Bldg
    – Prudential Twr
  • Anson Rd
    – Intl Plaza EW15
  • Cecil St
    – Opp GB Bldg
    – Prudential Twr
  • Collyer Quay (Express)
  • Fullerton Rd
    – Fullerton Sq EW14NS26
  • Esplanade Dr
    – Esplanade Bridge CC3
  • Stamford Rd
    – Capitol Bldg EW13NS25
    – SMU
  • CC2
  • Orchard Rd
    – YMCA
  • Penang Rd
    – Dhoby Ghaut Stn NS24NE6CC1
    – Winsland Hse
  • Somerset Rd
    – Somerset Stn NS23
  • Grange Rd
    – Natl Youth Council
  • Orchard Blvd (Express)
  • Paterson Rd (Express)
  • Scotts Rd
    – Thong Teck Bldg
  • Stevens Rd (Express)
  • Whitley Rd
    – Raffles Town Club
  • PIE (Express)
  • BKE (Express)
  • Bt Panjang Rd (Express)
  • Bt Panjang Ring Rd
    – Opp Bangkit Stn BP9
  • Fajar Rd
    – Blk 239
    – Blk 401A CP
    – Opp Fajar Stn BP10
  • Segar Rd
    – Blk 457
    – Blk 547C
  • Jelapang Rd
    – Blk 506
    – Opp Blk 532
  • Bt Panjang Ring Rd
    – Blk 537A CP
    – Blk 541A CP BP13
  • Bt Panjang Rd (Express)
  • W’lands Rd
    – Bt Panjang Temp Bus Pk


  • No boarding and alighting at Bt Panjang Temp Bus Pk.
Technical Information
Route WAB_logo_20px
[AM]: Bukit Panjang Temporary Bus Park → Cecil Street (Prudential Tower)
[PM]: Anson Road (International Plaza) → Bukit Panjang Temporary Bus Park
Passes Through Jelapang Rd, Fajar Rd, Segar Rd, Scotts Rd, Orchard Rd, Shenton Way
Route Length 24.2 km (D1) | 21.5 km (D2)
Travelling Time 80 mins (AM Peak) | 81 mins (PM Peak)
Operator Information
BCM Route Package Choa Chu Kang – Bukit Panjang Bus Package
Current Operator SMRT Buses Ltd
Current Depot Kranji Bus Depot (KJDEP)
Current Fleet 18-metre Articulated Bus:
Mercedes-Benz O405G
12-metre Single Deck Bus:
12-metre Single Deck Bus:

Departure Times from Bt Panjang Temp Bus Pk
0705hrs – 0745hrs (Weekdays, except Public Holidays)
Departure Times from Anson Rd
1805hrs – 1830hrs (Weekdays, except Public Holidays)
Frequency Direction 1 Direction 2
06 – 07 mins 10 – 15 mins

Route History

Introduced on 14th March 2011, Service 971E provides passengers in Bukit Panjang with alternative means of transport to the Orchard Road and Shenton Way. The limited rail connectivity in Bukit Panjang creates a lucrative opportunity for direct bus services to the city, and this service has received many additional buses since its inauguration, from just 2 morning departures to 7 morning and 3 evening departures in April 2013.

This service has two major competitors in Bukit Panjang, Premium 555 and Premium 722. Both offer direct services to Shenton Way but charge higher fares (given their Premium designation). Alternatively, Service 700 plies from Bukit Panjang to Shenton Way via Orchard, but the hassle of transferring buses may not appeal to many commuters.

The introduction of Service 972 under the BSEP scheme has taken much loading off this route by running parallel to it between Bukit Panjang and Dhoby Ghaut.

Despite the slightly higher express fares, many commuters prefer the direct express route to Shenton Way without the hassle of transferring buses. The route still enjoys high demand daily from passengers heading to Shenton Way.

As part of the opening of Bukit Panjang ITH, Bus Service 971E will start revenue service from Blk 602, Bt Panjang Ring Rd during morning peak and end its service at Blk 541A CP, Bt Panjang Ring Rd during the evening peak, skipping Jelebu Rd on both directions.

Departure times: 

  • From Bt Panjang Ring Rd (Blk 602): 0710, 0717, 0724, 0731, 0738, 0744, 0750
  • From Anson Road (Int’l Plaza): 1805, 1815, 1830

MRT / LRT Stations Served:

Fare: Charges regular distance-based express fares. See Bus Fares. Calculate your bus fare using LTA’s fare calculator on here.

Fleet: See above


Operator History:

  • 2011 – Present: SMRT Buses Ltd

The Bus Service Operating License (BSOL) for this route will be renewed in 2023 under the Choa Chu Kang – Bukit Panjang Bus Package


  • 2011 (14 Mar): Introduced as a unidirectional AM peak hour service from Bukit Panjang to Cecil Street. Operates two trips on weekday mornings, at 7:30am and 7:45am. Charges Express fares under the Distance-Based Fare scheme.
  • 2011 (Jun): 3rd AM Peak departure from Bukit Panjang
  • 2011 (29 Aug): Introduction of two evening PM Peak trips from Anson Road to Bukit Panjang at 6:30pm and 6:45pm. One bendy bus slot for AM Peak.
  • 2011 (Dec): 4th AM Peak departure from Bukit Panjang
  • 2012 (Mar): Second bendy bus slot for AM Peak.
  • 2012 (Sep): 5th AM Peak departure from Bukit Panjang
  • 2012 (16 Dec): Amended to Bukit Panjang Temp Bus Pk
  • 2012 (Dec): 6th AM Peak departure from Bukit Panjang
  • 2013 (15 Apr): 7th AM Peak departure from Bukit Panjang and 3rd PM Peak departure from Anson Road
  • 2015 (17 Aug): Calls at two new bus stops along Fajar Rd
  • 2015 (07 Sep): Calls at a pair of new bus stops along Segar Rd
  • 2017 (04 Sep): Truncated at Bukit Panjang Ring Rd as part of Bukit Panjang ITH Opening Route Amendments
  • 2017 (17 Sep): Designated wheelchair-accessible bus route (WAB)
  • 2018 (14 May): Start of regular Double-Decker Bus Deployments

Past Routings:


External Links & References:

Back to Express Bus Services
Back to Bus Services

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