Changi Airport MRT Station

 CG2 
Changi Airport
Station Entrance (Terminal 2)
Languages 樟宜机场 | மரீனா சவுத் பையர்
Lines   East West Line
Operator SMRT
Structure Underground
Platform Island
Opened 27 Feb 2002

Changi Airport MRT Station (CG2) is an underground station and the terminus of the East West Line (EWL)’s Changi Airport Branch line. It is located within the planning subzone of the same name, and is built in an East-West direction with both ends of the station leading directly to Changi Airport Terminals 2 and 3.

The station is designed by American architectural firm Skidmore, Owings and Merrill, featuring a large interior space and a 150-metre linkbridge spanning over the platform, connecting Terminals 2 and 3 with travellators. The Passenger Service Centre and faregates are located on the same level as the platform; a uniquely uncommon design within the Singapore MRT network. Both exits open into two spacious, 35-metre tall glass atria, which were the the tallest in the world when completed.

The station brings rail connectivity to Changi International Airport, the main international airport in Singapore, but encounters only moderate demand from tourists due to the prevalence of alternative, quicker means of transport to the City. East West Line train services operate as shuttle service between Tanah Merah and Changi Airport, necessitating a cross-platform transfer at Tanah Merah station.

Bus services are offered from Changi Airport PTB2 Bus Terminal, as well as the underground bus pick-up point at Terminal 3. Shuttle Bus connection to Terminal 4 is offered from Terminal 2.


First / Last Train Timings

East West Line – CG2 Changi Airport
Destination First Train Last Train
Weekdays Sat Sun &
PHs
Daily
EW4|CG Tanah Merah 5:31am 5:31am 5:59am 12:06am
Connecting to
EW33 Tuas Link
11:18pm

Passengers heading for the City should board the train no later than 11:18pm to be able to connect with the last Joo Koon bound train at Tanah Merah, Passengers taking the last train out of Changi Airport will still be able to connect with the last Pasir Ris bound train.

Train frequencies are 7 – 9 mins during peak hours, and 12 mins during off-peak hours.


Station Layout

L2 Departure Halls Exits to Terminal 2 and 3 Departure Halls
Skytrain connections to Terminal 1
L1 Arrival Halls Exits to Terminal 2 and 3 Arrival Halls
Shuttle Bus connection to Terminal 4 at Terminal 2
M Linkbridge Changi Airport PTB2 Bus Terminal, Exits to Terminal 2 and 3 Basement levels
P Concourse Faregates, Ticketing machines, Passenger Service Centre, Transitlink Ticket Office
Platform A East West Line towards EW4CG Tanah Merah
Platform B East West Line towards EW4CG Tanah Merah

Platforms

East-West Line (B2):
MRT_rail (2)
Platform B: East West Line towards EW4CG Tanah Merah via  CG1  DT35 
 Expo (←)
Platform A: East West Line towards EW4CG Tanah Merah via  CG1  DT35 
 Expo (←)
MRT_rail (2)

Changi Airport station has two underground East-West Line platforms in an island platform arrangement, both used alternately for train turnarounds. Full-height Platform screen doors isolate the air-conditioned station from the tunnel environment, enhancing commuter safety and station comfort. Apart from stone benches and train service information boards, this station is also equipped with flight information displays (arrivals and departures from Terminals 2 & 3), and a list of hotels and their nearest MRT stations.

Flight information displays
Flight information displays

East West Line train services operate as shuttle service between Tanah Merah and Changi Airport, necessitating a cross-platform transfer at Tanah Merah station for passengers heading towards other destinations. Train frequencies are 7 – 9 mins during peak hours, and 12 mins during off-peak hours.

The station is also unique in having its ticket concourses on the same level as the platforms. Both East and West ends of the station connect to Changi Airport Terminals 2 and 3 respectively, with a Passenger Service Centre each for the benefit of passengers’ queries.

Passenger Information Systems, which are plasma display screens located at each platform, display expected train arrival times and key messages. Tactile flooring helps to guide the visually-handicapped from the platform to the station exits.

Concourse

The station has two ticket concourses; one located at each end platform level. Both East and West ends of the station connect to Changi Airport Terminals 2 and 3 respectively, with a Passenger Service Centre at each end for the benefit of passengers’ queries. Faregates are used for automatic fare collection and provides access between paid and unpaid areas of the station, with multiple bidirectional wide-swinging gate for the benefit of passengers-in-wheelchairs and those travelling with luggage.

General Ticketing Machines allow commuters to purchase tickets for single or multiple journeys, and along with Top Up Machines, offer contactless card transactions. The station offices function as Passenger Service Centres, and are staffed during operating hours, where commuters may make travel inquiries or perform card transactions using cash payment. A TransitLink ticket office is also located at this station, operating from 8:00am to 9:00pm daily, but closed for meal break between 4:00pm to 5:00pm.

Additionally, a linkbridge spans above the station platform, offering an unpaid corridor allowing pedestrians to commute between Terminal 2 and 3 without entering paid areas of the station.

There are no retail shops or toilets within this station. The nearest toilets are located within Terminal 2 or 3 basements.

 

Exits

Changi Airport MRT station has two exits at each end of the station. Both exits offer barrier-free accessibility for the disabled, with lift access in addition to escalators, also for the benefit of passengers travelling with bulky luggage.

Exit Disabled access Location Nearby
Terminal 2 Yes Terminal 2
(East exit)
Changi Airport Passenger Terminal Building 2, Skytrain to Terminal 1, Changi Airport PTB2 Bus Terminal, Shuttle Bus to Terminal 4
Terminal 3 Yes Terminal 3
(West exit)
Changi Airport Passenger Terminal Building 3, Skytrain to Terminal 1, Crowne Plaza Changi Airport

Station Amenities

  • Public toilets within Terminals 2 & 3 (unpaid areas)
  • Flight Information and Hotel Information at platform
  • TransitLink ticket office
    Operating Hours: 8:00am to 9:00pm daily. Closed for meal break between 4:00pm to 5:00pm

Safety Features

  • Emergency Train Stop buttons on the station platform, when activated, will prevent approaching trains from entering the station, and any train already stopped at the platform will be prevented from moving off.
  • Emergency telephones at station platforms and the intercom system inside the lifts enable commuters to communicate with station staff in the Passenger Service Centre.
  • Emergency door handles allow the platform doors to be opened manually from the train-side in the event of failure.
  • Fire Extinguishers in various locations
  • All escalators equipped with Emergency Stop buttons

Transport Connections

Changi Airport station connects to several bus stops in the vicinity, as well as taxi stands and passenger pick-up points.

Bus

There are two official bus stops linked to Changi Airport station.

No. Bus stop Exit Bus Routes
B/s 1 95129 – PTB2 Basement (Changi Airport PTB2) T2 24, 27, 34, 36, 53, 110, 858
B/s 2 95109 – PTB3 Basement (Changi Airport PTB3) T3 24, 27, 34, 36, 53, 110, 858

Road

Taxi stands and pick-up/drop-off points are located within nearby developments:

Exit Road Provisions
T2 Terminal 2 Arrival Hall Taxi stand, Pick-up/drop-off point
T3 Terminal 3 Arrival Hall Taxi stand, Pick-up/drop-off point

Rail Bridging Services

In the event of a MRT service disruption affecting Changi Airport station, rail bridging services (also called MRT breakdown shuttle buses) may be activated to ply affected stretches of the East West Line. In which case, the buses can be boarded from the following bus stops:

Towards Bus stop Exit
East West Line
EW4CG Tanah Merah B/s 2: 95109 – PTB3 Basement (Changi Airport PTB3) T3

In addition, passengers can board free regular bus services at bus stops officially linked to Changi Airport station depending on the situation on the ground.


Passenger Usage Patterns

Serving the Passenger Terminal Buildings of Singapore Changi International Airport, the station encounters moderate passenger traffic throughout most of the day.

Construction

Kumagai-Sembawang Joint Venture was awarded Contract 504 involving the construction of Changi Airport stations and tunnels. Construction work involved the challenge of deep excavation works right next to nearby developments, as well as constructing the station’s two large glass atria.

Brief History

With Changi Airport fully relying on bus and taxi connections since its opening, there was no immediate need for rail connections given the relative ease of travelling the short 20-kilometre journey to the City, with buses linking the Airport to other MRT stations in the East (Bedok, Tampines and Pasir Ris) and express bus routes to the City. The construction of Singapore Expo along the line spurred the decision to extend the line to Changi Airport via Expo.

Train services on the Changi Airport Branch line began on 10 January 2001 between Tanah Merah and Expo, as a shuttle service. When Changi Airport station was opened on 25 February 2002, through services from Boon Lay commenced after the full opening, with alternate Eastbound trains terminating at either Pasir Ris or Changi Airport. Due to substantially lower demand on the Branch line as compared to Simei, Tampines and Pasir Ris, train services were reverted to a shuttle service between Tanah Merah and Changi Airport since July 2003.

Initially numbered EW29 on the rail map, the station code was changed to CG2 in June 2003. That code is now used for Joo Koon Station.

Future Developments


Major Incidents


Gallery


External Links & References

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