Serangoon Bus Interchange

Serangoon Bus Interchange is an Integrated Transport Hub (ITH) located at Serangoon Central, serving residential areas around Serangoon, Kovan and Serangoon Gardens.

The interchange is the fifth air-conditioned bus interchange in Singapore, integrated within the Nex shopping mall and seamlessly connected to Serangoon MRT station. Nearby public amenities include the Braddell Heights Community Hub, Braddell Heights CC and Serangoon Stadium.

Currently, SBS Transit is the anchor operator of Serangoon Bus Interchange. With the rollout of the Bus Contracting Model (BCM), the future operator of the Serangoon – Eunos Bus Package will take over as anchor operator of this interchange.

Details
Name Serangoon Bus Interchange  |  实龙岗巴士转换站
Address 20 Serangoon Avenue 2, Singapore 556138
BCM Anchor Route Package Serangoon–Eunos Bus Package
Bus Operators SBS Transit (Anchor Operator)
Bus Routes 9 (SBS Transit)
Berths 2 linear alighting berths, 3 sawtooth boarding berths
Rail Connection  NE12  CC13   Serangoon

The Interchange:

Serangoon Bus Interchange is a bus station located in the residential town of Serangoon. Connecting with Serangoon MRT station along the North East MRT Line and the Circle MRT Line, the interchange is a transport node for commuters heading in and out of town, allowing for convenient transfers between the rail network and the many bus services at the interchange.

Serangoon Bus Interchange - Alighting berths
Serangoon Bus Interchange – Alighting berths

Opened in September 2011, Serangoon Bus Interchange was the fourth Integrated Transport Hub (ITH) to be opened in Singapore, after Toa Payoh in May 2002, Sengkang in January 2003, Ang Mo Kio in April 2007 and Boon Lay in December 2009. The interchange is integrated within the Nex shopping mall, with entrances leading into the underground Serangoon MRT station, hence combining retail and transportation facilities under one roof.

The interchange has a single vehicular concourse area with a bus park in the middle. A combined vehicular entrance/exit leads to a traffic light junction with Serangoon Avenue 2.

The passenger concourse features three sawtooth boarding berths and a single linear alighting berth (with space for 2 buses). A single pedestrian entrance/exits leads to Serangoon Avenue 2, and more entrance/exits are located within the interchange, leading to retail portions of the Nex shopping mall. While situated on the same level as Serangoon Avenue 2, the interchange is in fact on Basement 2 of Nex, as the building sits on a slope.

Historical Background

The need for a bus interchange at Serangoon arose in the mid-1980s with the development of Serangoon New Town. Previously, the main terminating point for buses was the overcrowded Serangoon Gardens Bus Terminal serving the private housing estate with Services 72, 100, 101, 104, 106, 107, 217 and 315 terminating there. As the New Town expanded, a temporary roadside Serangoon Avenue 3 Bus Terminal commenced operations in December 1985 with the introduction of Service 312.

On 13th March 1988, Serangoon Bus Interchange opened along Serangoon Central, taking over operations from the previous two terminals. The interchange was built underneath a multi-storey carpark (Block 264), similar in design to Bishan and Bukit Batok bus interchanges. The spacious compound had both end-on berths at the East side and sawtooth berths (with a bus park) at the West side. Entrance and exit was located along Serangoon Ctrl.

When the Nex shopping mall opened in November 2010, the old bus interchange continued to operate until it was relocated to the new interchange on 3rd September 2011. The air-conditioned interchange is located on the bottom floor of the mall and provides easy connection to Serangoon MRT. It also incorporates glass walls facing the bus bays to allow passengers to easily see when the bus is arriving.

Bus services:

Serangoon has a history of four feeder services: Service 312, 315, 317 and 318. Service 312, which served Serangoon Avenue 3 and Upper Serangoon Rad, was withdrawn in 1992. Service 318 was merged with Service 315 in 1989 and withdrawn. Services 315 and 317 continue to operate today.

The shift to the new Serangoon Interchange brought about many changes in bus routes. Services 100, 101, 103, 105, 109, 158, 315 and 317 were relocated to the new bus interchange, while two existing services, 81 and 82, were amended to loop at Serangoon Central from Tampines and Punggol Interchange respectively, as the small bus interchange could not handle too many buses.

Interchange facilities:

  • Passenger Service Office – SBS Transit
  • Top Up Kiosk
  • Drivers lounge
  • NTWU Canteen
  • Boarding and alighting berths
  • Information boards & Service guide racks
  • Bus departure timing screens
  • Retail outlets
  • Toilets

Bus Services:

Service Berth Destination Remarks
100 B3 Ghim Moh
100A B3 Aljunied Road (Aljunied Stn) Short Trip Service
101 B3 ↺ Buangkok Crescent
103 B1 Yishun
105 B2 Jurong East
109 B2 Changi Village
109A B2 Hougang Avenue 4 (Blk 913) Short Trip Service
158 B3 ↺ Rhu Cross
315 B1 ↺ Serangoon North Avenue 5
317 B2 ↺ Berwick Drive
506 B1 Jurong East Express Service

Berth Allocation:

Berth Services
A1 Alighting berth
A2 Alighting berth
B1 103, 315, 506
B2 105, 109/109A, 317
B3 100/100A, 101, 158

 


Gallery:

For more pictures, refer to Serangoon Bus Interchange: Gallery


External Links & References:

Back to Bus Interchanges and Terminals
Back to Bus Articles

5 thoughts on “Serangoon Bus Interchange

  • 26 March 2024 at 6:52 AM
    Permalink

    Absolute failure. Lousy just like Bukit Panjang and Sengkang. All they did was make the whole thing smaller.
    Because of this limited bus parking lots and berths they force other services to make a giant loop instead. Also LTA must waste money build extra interchange or terminal for bus services to end at.
    See the long list of bus services from these three areas that were forced to do these:
    75, 81, 82, 83, 110, 116, 171, 177, 180, 184, 374, 965, 983

    Tampines is a different matter. Tampines has had its interchange for a Long time and cannot expand further, anyway got Tampines North Int to cover up some.

    Reply
  • 7 December 2023 at 9:17 AM
    Permalink

    Serangoon should have used the layout of 2 alighting berths, 3 sawtooth berths and 3 end-on berths. Then Services 81, 82 and 116 can call at Serangoon ITH instead

    Reply
  • 13 August 2022 at 3:11 PM
    Permalink

    This interchange is a waste. Its should have just remained in its original old place. The old serangoon int was way better and bigger. Lousy planning with all this new ITH. In 90s all was gd and more better. But nw i find it worst.

    Reply
  • 2 March 2019 at 10:45 PM
    Permalink

    Service 100 needs double deckers , i stayed near macpherson and all the 100 service buses were rammed all day long

    Reply
  • 23 June 2016 at 8:53 PM
    Permalink

    Actually Svc 81 can loop here

    Reply

Leave a Reply

Your email address will not be published. Required fields are marked *