The Land Transport Authority (LTA) announced on 13 November that it will launch a new real-time rail status webpage, which provides commuters with up-to-the-minute information on the operating status of Singapore’s MRT and LRT lines.
The page launches on 13 December 2025 at 6 pm, and is accessible via mytransport.sg/trainstatus. It is intended as a centralised platform to help users plan journeys more effectively during service disruptions.
Key Features
Colour-coded line status
Each MRT and LRT line is displayed with a status indicator designed to convey service conditions at a glance. Service delays will be classified into two broad categories:
- Yellow (minor delay) — incidents where estimated delays are expected to be under 30 minutes, and likely affect only a limited segment of the network. Commuters are generally advised to continue using train services as usual.
- Orange (major delay) — incidents anticipated to cause delays exceeding 30 minutes, potentially affecting larger portions of a line. During these disruptions, the webpage will accompany status indicators with advisories on alternative travel routes, including alternative rail lines, and regular/bridging bus options..
Targeted commuter information
When determining whether an incident is minor or major, LTA will consider factors such as the length of the track affected and whether the disruption occurred during peak or off-peak hours.
The guidelines for classifying delay severity take into account both the expected duration, the extent of impact on rail services, and peak versus off-peak timing. According to LTA, this addresses feedback that delay estimates based solely on maximum additional travel time may not accurately reflect the experience of most passengers, and could lead to unnecessary or costly detours, or changes in travel plans for those not directly impacted.
Communications integration
While social media remains part of LTA’s communication strategy, it acknowledges that such posts may reach commuters at varying times, sometimes after service has returned to normal. The real-time webpage thereby serves as a reference alongside traditional in-station and onboard announcements. LTA has also indicated plans to integrate data with third-party tools like Google Maps to improve journey-specific estimates.
New communication strategy
Following several unreported disruptions in November and December 2025, the Land Transport Authority (LTA) said on 3 December 2025 that rail operators would prioritise “localised communications” for commuters in the event of minor train delays—defined as incidents lasting less than 30 minutes. This means that such disruptions would be communicated primarily to commuters in the immediate vicinity of the affected stations.
According to LTA, this new communication strategy is aligned with recommendations from a rail reliability task force, which was set up in September 2025 after a spate of at least 15 rail disruptions between July and September.
External Links & References:
- LTA | Singapore’s Overall Rail Reliability Performance Remains High [Accessed 12 Dec 2025]
- LTA to launch real-time webpage to track MRT service disruptions – CNA [Accessed 12 Dec 2025]
- Rail operators to prioritise ‘localised’ announcements at affected train stations during minor delays: LTA – CNA [Accessed 12 Dec 2025]
- Rail operators to prioritise alerting commuters at affected stations for minor MRT delays: LTA | The Straits Times [Accessed 12 Dec 2025]