Congestion ensued on the first weekday morning of operations at the new Yishun Integrated Transport Hub.
Parking woes at the new interchange caused long bus queues for parking lots, which congested traffic movement within the interchange. As a result, the queue of inbound buses overflowed, causing heavy congestion along Yishun Avenue 2 during the morning peak hours.
A long queue of buses stretched from the interchange entrance junction to near Khatib station. At around 8:30am, about 35 buses were sighted in the queue for the bus interchange.
Staff from the various Public Transport Operators were deployed on site to guide buses and commuters. SMRT staff were seen along the driveway guiding vehicles to ease the congestion. Some buses were also driven out of the interchange to ease the parking woes.
Congestion only eased at around 9:15am.
Parking issues aside, the traffic light sequence at Gate 2 Entrance (South entrance) was also unfavourable to buses turning right from Khatib / Yishun Central. The green light prioritized feeder bus services coming from the north (800, 803, 806, 807, 811, 812), while other buses coming from the south only have the short duration of a right-turn green arrow. Buses coming from south faced difficulties turning into the already-congested interchange.
Previously, Bedok Integrated Transport Hub faced similar issues on its first week of operations stemming from parking issues as well.
Opened on 8 September 2019, Yishun Bus Interchange is the tenth Integrated Transport Hub (ITH) in Singapore. The interchange is integrated within the Northpoint City shopping centre (South Wing) and the North Park Residences condominium, with underpasses leading to Yishun MRT Station across the road. Hence, retail, residential and transportation facilities are combined under one roof.
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Addon: This story was later picked up by citizen journalism website Stomp, and republished by major news outlets and online alternative news sites.
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The staffs who standing at the bus entrance do not carry our their duty seriously, conscientiously.
Food dispatch riders, scooters are ignoring the sign, the same for the pedestrian and the staff just acted blindly with no care attitude. Particularly the scooters, their are the potential hazard to those people around. This must be looked into.
If they never wake up from their dream i dunno what to say already…2 lots for trunk service is ok provided there must be 3 for feeders and short trunk service