City Direct Bus Service 657

City Direct Service 657 is an AM/PM Peak City Direct Service between Jurong West/East and the CBD, passing through Jurong East Avenue 1, Toh Guan and Shenton Way. It is the seventh City Direct route introduced under the Bus Service Enhancement Programme (BSEP).

SMRT Buses Ltd took over operations of City Direct Service 657 on 24 Apr 2017.



City Direct 657:
Jurong West Ave 1
→ Marina Blvd | Ctrl Blvd → Jurong West Ave 1
AM Peak
Towards CBD
PM Peak
Towards Jurong West
  • Jurong West Ave 1
    – Blk 538
    – Blk 454
    – Blk 441
    – Blk 425
    – Blk 422
  • Jurong East Ave 1
    – Jurong Polyclinic
    – Blk 316
    – Opp Parc Oasis
    – Blk 252
    – Blk 246
  • Toh Guan Rd
    – Opp Blk 288D
    – Blk 284
    – Opp IMM Bldg
  • Jurong East St 11 (express)
  • Jurong Town Hall Rd (express)
  • AYE (express)
  • Keppel Rd (express)
  • Anson Rd
    – Mapletree Anson
  • Robinson Rd
    – Aft Capital Twr
    – Opp The Ogilvy Ctr
  • Marina Blvd
    – The Sail
    – Marina Bay Financial Ctr
  • Central Blvd
    – Marina Bay Stn
    – Downtown Stn
  • Shenton Way
    – UIC Bldg
    – Opp MAS Bldg
  • Keppel Rd (express)
  • AYE (express)
  • Jurong Town Hall Rd (express)
  • Jurong East St 11 (express)
  • Toh Guan Rd
    – IMM Bldg
    – Blk 286A
    – Blk 288E
  • Jurong East Ave 1
    – Blk 239
    – Blk 229
    – Parc Oasis
    – Blk 347
    – Opp Jurong Polyclinic
  • Jurong West Ave 1
    – Blk 490
    – Blk 463
    – Blk 457
    – Blk 502
    – Blk 536


Technical Information
[AM]: Jurong West Avenue 1 (Blk 538) → Marina Boulevard (Marina Bay Financial Ctr)
[PM]: Central Boulevard (Marina Bay Stn) → Jurong West Avenue 1 (Blk 536)
Passes Through Jurong East Ave 1, Toh Guan Rd, Shenton Way
Route Length 20.6km (D1) | 20.4km (D2)
Travelling Time 67 mins (AM) | 73 mins (PM)
Operator Information
BCM Route Package City Direct Bus Services
Current Operator SMRT Buses Ltd
Current Depot Kranji Bus Depot (KJDEP)
Current Fleet 12-metre Single Deck Buses
Departure Times from Jurong West
0730 – 0745 (Weekdays except Public Holidays), 2 Trips
Departure Times from Central Blvd
1815 – 1830 (Weekdays except Public Holidays), 2 Trips
Frequency AM Peak
PM Peak
15 mins 15 mins

City Direct service 657 provides residents of Jurong West/East Avenue 1 and Toh Guan with greater connectivity to the CBD. The service provides a travel alternative for commuters who relied on the rail network and feeder buses to and from work. The route incorporates an express sector between Toh Guan Road and Anson Road/Shenton Way via AYE.

This is the seventh City Direct service to be introduced under the Bus Service Enhancement Programme (BSEP), and one of ten City Direct bus routes to be progressively introduced until the 2nd Quarter of 2014. This provides more options for commuters using stretches of the existing rail lines that experience persistently high ridership, while the ongoing rail enhancement measures are being implemented.


Departure Timings:

  • From Blk 538, Jurong West Ave 1: 0730hrs, 0745hrs
  • From Marina Bay Stn, Central Blvd: 1815hrs, 1830hrs

Fares: Charges regular distance-based express fares. Calculate your bus fare using LTA’s fare calculator on here.
Fleet: Service 657’s fleet comprises of single-decker buses from SMRT Buses Ltd.


Poster Gallery:

Operator History:

  • 24 Feb 2014 – 21 Apr 2017: Transtar Travel Pte Ltd
  • 24 Apr 2017 onwards: SMRT Buses Ltd


  • 2014 (24 Feb): Introduced as a bidirectional AM/PM-Peak hour service from West Coast to the CBD under the BSEP. Operates two trips on weekday mornings at 7:30am and 7:45am, and weekday evenings at 6:15pm and 6:30pm. Charges Distance-based flat fares.
  • 2014 (06 Apr): Revised fares as part of the Public Transport Fare Adjustment 2014
  • 2015 (23 Mar): Calls at new bus stop 03241 Anson Rd – Mapletree Anson instead of 03222 Anson Rd – Hub Synergy Point
  • 2016 (18 Jan): Operating contract for City Direct 657 by Transtar Travel Pte Ltd extended by one more year.
  • 2017 (24 Apr): Operations transferred to SMRT Buses Ltd.

External Links & References:

Back to Bus Services
Back to City Direct Services
Back to Bus Articles

Ding Dong Bell

Ding Dong!

4 thoughts on “City Direct Bus Service 657

  • 7 June 2017 at 8:08 AM

    Service 657 really need improvement. The bus are always crowded & never got the chance to have a seat. The driver of the 2nd bus drove very slowly. No idea why but think service 657 really need to improve. Have more buses in the morning rather than just 2 & if possible have it change to a double decker bus. Hope the management can improvise on this.

    • 3 July 2017 at 2:06 PM

      agree. Bus 657 is too crowded in the morning. Pls add buses or change to a double decker one, thanks.

  • 7 June 2017 at 8:03 AM

    Can provide more buses or have it to a double decker bus. 2 buses in the morning is not enough. The bus are always very crowded. Can please look into this matter urgently.

  • 19 August 2016 at 8:06 AM

    The 657 skipped the 7:30am service today. The bus came at 7:40am and waited at the first bus stop in Jurong West till 7:47am. The bus was full only at 3rd stop due to the accumulation of passengers from the 7:30am bus. This could cause trouble to many passengers. Please take this issue seriously and improve on it.


Leave a Reply

Your email address will not be published. Required fields are marked *