- 2014 – Present: SBS Transit Ltd
The Bus Service Operating License (BSOL) for this route will be renewed in 2021 under the Sengkang – Hougang Bus Package.
- 2014 (14 Sep): Introduced as a feeder service from Hougang Ctrl to Upper Serangoon Crescent under LTA’s Bus Service Enhancement Programme (BSEP)
- 2015 (30 Mar): Designated wheelchair-accessible bus route (WAB)
- 2015 (21 Nov): Calls at an additional bus stop along Upp Serangoon Cres (Bus Stop 62271 Opp Blk 475B)
- 2017 (05 Jun): Morning special departures brought forward from Bus Stop 62251 to Bus Stop 62271.
- 2019 (25 Feb): Start of regular double-decker bus deployments
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