Punggol Autonomous Shuttle Services

3 new autonomous shuttle services will be open to the public by the second quarter of 2026. These routes were announced as part of the Autonomous Shuttle Roadshow held on 20 & 21 September 2025 at Punggol Digital District.

Punggol Autonomous Shuttle Services

These 3 routes will be launched progressively to the public from Q2 2026.

Punggol West to East Autonomous Shuttle Service

This service is slated to be the first to be launched to the public by Q2 2026.

Punggol East to North Autonomous Shuttle Service

Punggol West to North Autonomous Shuttle Service

Booking Procedure

Routes Operated by Grab

• In the Grab app, click on the Shuttle BETA pop-up
• View shuttle details
  Check out shuttle routes, timings, and seat availability before heading to your chosen pickup point.
• Track the shuttle
  View the live location of the shuttle on the map and through Grab’s in-vehicle camera feature.
• Acknowledge AV safety terms
  If it’s your first time riding an AV, acknowledge the AV Safety & Terms before boarding.
• Board and register
  Scan the QR code in the vehicle to register your ride.

A full step-by-step guide is published on the Grab website.

Routes Operated by ComfortDelGro

• In the ComfortDelGro Zig app, select the Zig Driverless service option
• Select Pick Up & Drop Off Point
• Select number of seats & pick up slot
• Acknowledge AV safety terms
• Scan QR code at the AV door to unlock
• Close the door, fasten seat belt and select “start ride”

A full step-by-step guide is published as a YouTube video.

Autonomous Shuttle Points

Signages will be placed to direct commuters to the pick-up and drop-off (PUDO) points, and to guide commuters on operating details such as routes, stops, schedules, and if pre-booking is needed, how to do so.

Vehicle Deployments

Routes Operated by Grab

• 10 units of 5-seater Robotaxi
  (inclusive of RD3256A, RD3257Y, RD3259S)
• 1 unit of 8-seater Robobus
  (RD3228G)

Routes Operated by ComfortDelGro

• 5 units of Toyota Sienna with Autonomous Software by Pony.ai (5-seater)
  (Inclusive of RD3269M)

Approach

The Land Transport Authority adopts a phased approach for the deployment of Autonomous Shuttle Services.

All shuttles will be monitored in real time, with performance data collected and analysed to ensure safe and reliable operations throughout the trial phase and commercial service.

• Testing & Preparatory phase
  > Autonomous Shuttles to pass a closed-circuit test at the Centre of Excellence for Testing and Research of Autonomous Vehicles – NTU (CETRAN)
  > Conduct on-road preparatory activities without passengers, with a safety operator on board at all times
  Activities include detailed route mapping, sensor calibration, validation of artificial intelligence models, and allowing safety operators to familiarise themselves with the routes and localised traffic conditions.
• Trial phase with community rides
  > Community to be invited to experience the autonomous shuttle services with a safety operator on board for free
  Residents to experience the technology and familiarise themselves with the autonomous shuttle services
  > Feedback gathering by LTA & operator; service operations adjustment if required
• Commercial Passenger Service
  > Commencement of full passenger service, and all members of the public can take a ride.
  > Details of the fares will be shared closer to the commencement of passenger service.
  > Safety operators will continue to be on board at all times.

References

• First autonomous shuttle service in Punggol to open to public by second quarter of 2026 – cna [Retrieved 20 Sep 2025]
• Here’s how to ride on the autonomous shuttle at Punggol – Grab [Retrieved 20 Sep 2025]
• ComfortDelGro To Expand Its AV Offerings With Autonomous Shuttle In Singapore – ComfortDelGro [Retrieved 20 Sep 2025]
• New Autonomous Shuttle Services to be Progressively Deployed in Punggol – Land Transport Authority [Retrieved 20 Sep 2025]

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