Telok Ayer MRT Station

 DT18 
Telok Ayer
Station exit
Languages 直落亚逸 | தெலுக்
Lines   Downtown Line
Operator SBS Transit
Structure Underground
Platform Side
Opened 22 Dec 2013

Telok Ayer MRT Station (DT18) is an underground station along the Downtown Line (DTL) Stage 1, bordering the Chinatown, China Square and Raffles Place planning subzones. It is built at the junction of Cross Street and Telok Ayer Street, sitting between the Robinson Road commercial district and Chinatown civic district.

Historically, Telok Ayer, meaning ‘bay water’ in Malay, is a coastal street along the bay and the main landing site and focal point of settlement for Chinese immigrants. Land reclamation has since extended the coastline, where the current Central Business District now stands.

The station is located in the vicinity of high-rise office buildings and preserved shophouses hosting many food and beverage outlets; the contrast in architecture highlighting the diversity of the area. The area is also home to places of worship dating back to Singapore’s early days.


First / Last Train Timings

Downtown Line – DT18 Telok Ayer
Destination First Train Last Train
Weekdays
& Sat
Sun &
Public Holidays
Daily
DT1 Bukit Panjang 6.11am 6.29am 12.15am
DT35 Expo 6.06am 6.26am 12.07am

Station Layout

L1 Street level Bus stops, Taxi stand, pick-up/drop-off point
B1 Concourse Faregates, Ticketing machines, Passenger Service Centre
B2 Platform B Downtown Line towards DT35CG1 Expo
Platform A Downtown Line towards  DT1  BP6  Bukit Panjang

Platforms

Platform A: Downtown Line towards  DT1  BP6  Bukit Panjang via  DT17  Downtown (→)
MRT_rail (2)
MRT_rail (2)
Platform B: Downtown Line towards DT35CG1 Expo via DT19NE4 Chinatown (←)

Telok Ayer station has two platforms in a side platform arrangement, similar to its preceding and following stations Downtown and Chinatown, with both platforms utilized for trains travelling in either direction. Full-height Platform screen doors isolate the air-conditioned station from the tunnel environment, enhancing commuter safety and station comfort. A set of escalators, stairs and lifts connect to the concourse above.

Passenger Information Systems, which are plasma display screens located at each platform, display expected train arrival times and key messages. Tactile flooring helps to guide the visually-handicapped from the platform to the station exits.

Concourse

The concourse features faregates for automatic fare collection and provides access between paid and unpaid areas of the station, with at least one bidirectional wide-swinging gate for the benefit of passengers-in-wheelchairs and those carrying bulky items or travelling with prams.

General Ticketing Machines allow commuters to purchase tickets for single or multiple journeys, and along with Top-up Machines, offer contactless card transactions. The station office functions as a Passenger Service Centre, and is staffed during operating hours, where commuters may make travel inquiries or perform card transactions using cash payment.

A public toilet is located in the unpaid area of the DTL concourse, opposite the passenger service centre.

Art in Transit: “Charm of Bay” by Lim Shing Yee

Historically, Telok Ayer, meaning ‘bay water’ in Malay, is a coastal street along the bay and the main landing site and focal point of settlement for Chinese immigrants. “Charm of Bay” celebrates the history of the area using abstract forms inspired by plantations and elements of water, each pointing or relating to the next as if passing on a tale about the past. The three large bulbous structures are like primitive monuments, signifing the settling of Chinese immigrants while simultaneously, together with their shadows cast on the floor, mapping the everchanging traffic over time as the past converges with the present. Perceived as whole, the artwork transforms the concourse into a whimsical landscape, greeting commuters.

Exits

Telok Ayer MRT station has a three exits leading to ground level (A, B and C). Exit A is the main exit with a lift providing barrier-free accessibility; Exit B accommodates a pair of escalators and Exit C is simply a flight of stairs leading to street level.

Exit Disabled access Location Nearby
A Yes Cross Street Amoy Street Food Court, BEA Building, City House, Cecil Court, Eagles Centre, Far Eastern Bank Building, Finexis Building, Keck Seng Tower, LKN Building, MND Building, Lau Pa Sat Festival Market, Masjid Al-Abrar, Nagore Dargah Indian Muslim Heritage Centre, Parakou Building, PIL Building, RHB Building, SIF Building, The Octagon, The URA Centre, Thian Hock Keng Temple, Tong Eng Building, Tokio Marine Centre, Tung Ann Association Building, Xian Zu Gong Temple, Wing On Building,
B No Telok Ayer Street AIA Building, Amoy Hotel, ASO Building, Ascott Raffles Place, Capital Green, Capital Square, China Court, China Square Food Centre, China Square Central, Equity Plaza, Far East Square, Far East Finance Building, Fuk Tak Chi Museum, Golden Shoe Food Centre, Hong Leong Building, IOB Building, International Factors Building, KPB Building, One Finlayson Green, OCBC Centre, Prudential Tower, PWC Building, Republic Plaza, Robinson Tower, Samsung Hub, TPI Building, Ying Fo Fui Kun, Yueh Hai Ching Temple
C No PWC Building

Station Amenities

  • Public toilets at DTL concourse

Safety Features

  • Emergency Train Stop buttons on the station platform, when activated, will prevent approaching trains from entering the station, and any train already stopped at the platform will be prevented from moving off.
  • Emergency telephones at station platforms and the intercom system inside the lifts enable commuters to communicate with station staff in the Passenger Service Centre.
  • Emergency door handles allow the platform doors to be opened manually from the train-side in the event of failure.
  • Fire Extinguishers in various locations
  • All escalators equipped with Emergency Stop buttons

Transport Connections

Telok Ayer station connects to two bus stops in the vicinity, as well as a taxi stand and passenger pick-up point.

Bus

There are two official bus stops linked to Telok Ayer station. Bus Stop 2 is not utilized.

No. Bus stop Exit Bus Routes
B/s 1 03041 – Cross Street (Opp PWC Bldg) B/C 57, 131, 167, 700, 971E
B/s 3 03021 – Cecil Street (Prudential Twr) A 186, 970

Road

Taxi stands and pick-up/drop-off points are located next to Downtown Line station exits:

Exit Road Provisions
A Cross Street
(opposite PWC Building)
Taxi stand, pick-up/drop-off point
B Telok Ayer Street
(outside PWC Building)
Taxi stand

Rail Bridging Services

In the event of a MRT service disruption affecting Telok Ayer station, rail bridging services (also called MRT breakdown shuttle buses) may be activated to ply affected stretches of the Downtown Line. In which case, the buses can be boarded from the following bus stops:

Towards Bus stop Exit
Downtown Line
 DT1  BP6  Bukit Panjang 05319 – Church St (OCBC Ctr) B/C
DT35CG1 Expo Bs 1: 03041 – Cross Street (Opp PWC Bldg) A

In addition, passengers can board regular bus services at bus stops officially linked to Telok Ayer station for free rides.


Passenger Usage Patterns

As a Central region station serving both commercial and civic districts, Telok Ayer station encounters moderate demand levels owing to close proximity to Raffles Place interchange station which is the main station serving the commercial district. Complementing relatively weak bus connections in the area, the station brings about better accessibility to this unique corner of Singapore.

Construction

Downtown Line Stage 1 (DTL1) Contract 908 for the construction and completion of the Telok Ayer Station and tunnels was awarded to Korean and French companies Samsung Corporation – Soletanche Bachy Joint Venture for approximately S$224.9 million. The working name for Telok Ayer station was Cross Street Station.

Future Developments


Major Incidents


Gallery

Platform view
Platform view

External Links & References

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