SMRT Bus Service 962

SMRT Bus Service 962 is a trunk route from Woodlands Bus Interchange and looping at Admiralty Street, passing through Woodlands Avenue 5, 6, 7, Sembawang Cres and Sembawang Drive. The route serves housing estates around Woodlands, Admiralty and Sembawang, along with industries at Admiralty Street.

Route Overview
Route	Woodlands Integrated Transport Hub ↺ Admiralty Street (Loop)
Passes Through	Woodlands Ave 5, Woodlands Ave 6, Woodlands Ave 7, Sembawang Cres, Sembawang Dr
Route Length	16.8 km
Travelling Time	65 – 70 mins
Operator Information
BCM Route Package	Woodlands Bus Package
Current Operator	SMRT Buses Ltd
Current Depot	Woodlands Bus Depot (WLDEP)
Current Fleet	Single-deck & Double-deck buses Includes electric double-deck buses (Yutong E12DD)
Operating Hours
Departure Times from Woodlands	Weekdays & Saturdays								Sundays / Public Holidays
	05:30 – 23:45								05:45 – 23:45
Operating Frequency
Loop Service	6:30am–8.30am			8.31am–4.59pm			5.00pm–7.00pm			After 7.00pm
	6 – 8 mins			6 – 10 mins			7 – 8 mins			9 – 12 mins
Fare Information
Fare	Charges regular distance fares

Service 962 is a inter-town residential route running between Sembawang, Admiralty and Woodlands. The route serves Woodlands Ave 5, Woodlands Ave 6, Woodlands Ave 7, Sembawang Cres, Sembawang Dr and Admiralty St, with connections to Woodlands Regional Centre, Admiralty MRT, Sembawang Town Centre and other community amenities. Its primary area of service is Woodlands Neighbourhoods 5, 7 & 8, and Sembawang Neighbourhoods 3 & 4.

The route serves schools such as Spectra Secondary School, Sembawang Secondary School, Canberra Secondary School and Northoaks Primary School. Other public amenities served include Mandai Tekong Park, Woodlands Galaxy Community Centre (CC), Canberra CC and Sun Plaza.

MRT Stations Served

• NS9TE2 Woodlands
• NS10 Admiralty
• NS11 Sembawang

Special Departures

• Sembawang Dr (Opp Blk 484A CP) → Woodlands Int via Admiralty St
  Weekdays: 05:35, 05:43 & 05:51
  Saturdays: 05:40
  Sundays / Public Holidays: 05:55

Short Trip Services

• Service 962B: Sembawang Dr (Opp Sun Plaza) → Sembawang Dr (Sun Plaza/Sembawang Stn)
  Weekdays: 06:39 – 09:39 & 15:18 – 19:26
• Service 962C: Woodlands Ave 5 (Blk 618) → Woodlands Ave 6 (Admiralty Stn/Blk 680)
  Weekdays: 06:24 – 07:32

Gallery

Poster Gallery

Operator History:

• 2001 – 2004: Trans-Island Bus Services Ltd
• 2004 – Present: SMRT Buses Ltd

The Bus Service Operating License (BSOL) for this route will be renewed in 2026 under the Woodlands Bus Package.

History:

• 2001 (24 Jun): Introduced between Woodlands Regional Int and Admiralty St (Loop)
• 2002: Serves new pair of bus stops outside and opposite Blk 484A CP along Sembawang Dr
• 2003 (01 Jun): Serves new bus stop outside North Link Bldg along Admiralty St
• 2005 (29 May): Amended to ply Woodlands Ave 7, Sembawang Way and Sembawang Cres, skipping Gambas Ave and Sembawang Ave
• 2007: Serves new pair of bus stops before and after Heavy Veh Pk along Sembawang Dr
• 2008: Serves new bus stop before LP 8 along Admiralty St
• 2016 (12 Mar): Amended to Woodlands Temp Int
• 2016 (03 Apr): Designated wheelchair-accessible bus route (WAB)
• 2021 (13 Jun): Amended to Woodlands Integrated Transport Hub
• 2021 (12 Dec): Temporarily amended to Woodlands Temp Int due to road closure of east entrance to Woodlands Integrated Transport Hub
• 2021 (26 Dec): Amended back to Woodlands Integrated Transport Hub
• 2022 (11 Dec): Temporarily amended to Woodlands Temp Int due to road closure of east exit from Woodlands Integrated Transport Hub
• 2022 (25 Dec): Amended back to Woodlands Integrated Transport Hub

Past Routings

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