Woodlands MRT Station
| NS9TE2 Woodlands 兀兰 | ஊட்லண்ட்ஸ் |
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| Address | 30 Woodlands Avenue 2, Singapore 738343 (NSL) 11 Woodlands Square, Singapore 737736 (TEL) |
| Lines Served | North South Line Thomson-East Coast Line |
| Operator | SMRT Trains (NSL & TEL) |
| Structure | Elevated (NSL) Underground (TEL) |
| Platform | Island (NSL & TEL) |
| Opened | 10 Feb 1996 (NSL) 31 Jan 2020 (TEL) |
Woodlands MRT Station (NS9/TE2) is an interchange station along the North South Line (NSL) and Thomson-East Coast Line (TEL) 1, located within the Woodlands Regional Centre planning subzone and in the heart of Woodlands New Town. A circular road, Woodlands Square, provides access to the station and its surrounding developments.
The NSL station is above ground, while the TEL station is underground. Woodlands TEL station opened for passenger service on 31 January 2020.
This train station is affected by Thomson-East Coast Line Early Closure & Late Opening on Fridays, Saturdays & Sundays from 3 April 2020 to 26 July 2020.
Click here for more details.
As a forested area in the past, Woodlands New Town is now served by Woodlands, Admiralty and Marsiling stations, with Woodlands station being situated in the Regional Centre (to differentiate it from the older Woodlands Town Centre, which is next to Woodlands Checkpoint). Opened in February 1996 a part of the NSL (Woodlands Extension), the station is built on top of Woodlands Regional Bus Interchange as a space-saving measure.
The station is a transport node for residents of Woodlands New Town, serving adjacent shopping malls and community amenities (Causeway Point, Woodlands Civic Centre, Woods Square), as well as schools and housing developments. Bus services are offered from Woodlands Temporary Bus Interchange, which took over the existing basement regional bus interchange, which currently undergoing upgrading works.
First / Last Train Timings
| North South Line – (NS9) Woodlands |
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| Destination | First Train | Last Train | |
| Weekdays & Sat | Sun & Public Holidays | Daily | |
| NS28 Marina South Pier | 5:27am | 5:43am | 11:08pm |
| NS19 Toa Payoh | – | – | 11:50pm |
| NS16 Ang Mo Kio | – | – | 12:39am |
| NS1 Jurong East | 5:38am | 6:01am | 12:40am |
| NS7 Kranji | – | – | 12:55am |
| Thomson-East Coast Line – (TE2) Woodlands | |||
| Destination | First Train | Last Train | |
| Weekdays & Sat | Sun & Public Holidays | Daily | |
| TE1 Woodlands North | 5:43am | 5:43am | 11:22pm |
| TE3 Woodlands South | 5:51am | 5:51am | 11:30pm |
Station Layout
| L2 | NSL Platform A | North South Line towards NS1EW24 Jurong East |
| NSL Platform B | North South Line towards NS28 Marina South Pier | |
| Paid Link | Paid Link between NSL & TEL | |
| L1 | NSL Concourse | Faregates, Ticketing machines, Passenger Service Centre, Transitlink Ticket Office |
| Paid Link | Paid Link between NSL & TEL | |
| Street Level | Taxi stand, pick-up/drop-off point, Retail Shops (Woodlands Xchange) | |
| B1 | Bus Interchange | Woodlands Regional Bus Interchange (Under Upgrading) |
| TEL Concourse | Faregates, Ticketing machines, Passenger Service Centre | |
| B3 | TEL Platform C | Thomson-East Coast Line towards TE3 Woodlands South |
| TEL Platform D | Thomson-East Coast Line towards TE1 Woodlands North | |
| TEL Lower Concourse | Unpaid Link between TEL & Bus Interchanges (Closed) |
Platforms
North South Line (L2):
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| Platform A: North South Line towards NS1EW24 Jurong East via NS8 Marsiling (→) Platform B: North South Line towards NS28 Marina South Pier via NS10 Admiralty (←) |
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Woodlands station’s elevated North South Line platform level has two platforms in an island platform arrangement. Half-height Platform screen doors are installed at the platform edge for commuters’ safety, and High Volume, Low Speed (HVLS) fans keep passengers cool. Unique in design is the station’s tall arched roof, supported by two rows of columns. A set of escalators, stairs and lifts connect to the concourse level below.
Passenger Information Systems, which are plasma display screens located at each platform, display expected train arrival times and key messages. Tactile flooring helps to guide the visually-handicapped from the platform to station exits.
Thomson-East Coast Line (B3):
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| Platform C: Thomson-East Coast Line towards TE3 Woodlands South (→) Platform D: Thomson-East Coast Line towards TE1 Woodlands North (←) |
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The underground Thomson-East Coast Line platform has two platforms in an island platform arrangement. Full-height Platform screen doors isolate the air-conditioned station from the tunnel environment, enhancing commuter safety and station comfort. Escalators, stairs and lifts connects the platform level to the concourse level two floors above.
In typical LTA underground station design, the tall ceiling at platform level extends up to the concourse level, conveying a spacious feel.
Passenger Information Systems, which are plasma display screens located at each platform, display expected train arrival times and key messages. Tactile flooring helps to guide the visually-handicapped from the platform to the North South Line platform and station exits.
During the initial operating phase for Thomson-East Coast Line 1, trains services are operated at a frequency of 10 minutes during peak hours, and 15 minutes frequency during off-peak hours.
Concourse
North South Line
Woodlands NSL station has a ticket concourse located at ground level. They feature faregates for automatic fare collection and provides access between paid and unpaid areas of the station, with at least one bidirectional wide-swinging gate for the benefit of passengers-in-wheelchairs and those carrying bulky items or travelling with prams.
General Ticketing Machines allow commuters to purchase tickets for single or multiple journeys, and along with TransitLink Add Value Machines, offer contactless card transactions. The station office functions as a Passenger Service Centre, and is staffed during operating hours, where commuters may make travel inquiries.
Outside paid areas, a set of escalators, stairs and lifts connect to the Woodlands Regional Bus Interchange below (currently under renovation).
Thomson-East Coast Line
Woodlands TEL station has a ticket concourse located at Basement 1. The paid and unpaid areas of the station are separated by automatic fare collection gates, with at least one bidirectional wide-swinging gate for the benefit of passengers-in-wheelchairs and those carrying bulky items or travelling with prams.
General Ticketing Machines allow commuters to purchase tickets for single or multiple journeys, and along with Transitlink Assisted Service Kiosks (ASK) and Top-up Kiosks (TUK), offer contactless card transactions. The station office functions as a Passenger Service Centre, where commuters may make travel inquiries.
Both public area and paid area walkways connect both ends of the station, offering pedestrian access between different exits of the station without having to enter paid areas. Underground walkways branch out from the station concourse, leading to multiple station exits.
Paid Link
Woodlands station has a paid link between the North South Line platforms on Level 2 and the Thomson-East Coast Line platforms at Basement 3.
Thomson-East Coast Line Art in Transit: “The Day’s Thoughts Of A Homespun Journey Into Night” by Terence Lin
Woodlands, a familiar town synonymous with the idea of travel, as it is located near to the Singapore-Johor Causeway.
The artwork features various fabric patterns that hint at a homely experience. Just as home is a solace for us to dream comfortably, these transport forms inspire us to experience home, even as we travel from one destination to another. Like their respective driver’s state of mind. Their thoughts are translated as illuminated projections from the headlights and thought bubbles. We see the urban dweller’s collective narratives, of aspirations etc, in each moving vehicle.
Through this artwork, travelling, although mundane, might offer commuters new insights about our environment, and the travelling routes we take, day and night.
Civil Defence shelter
Woodlands station is one of six stations along the Thomson-East Coast Line (Thomson stretch) designated as Civil Defence (CD) shelters, which will be activated in times of national emergency. Apart from reinforced construction, the stations are designed and equipped with facilities to ensure the shelter environment is tolerable for all shelterees during shelter occupation. These facilities include protective blast doors, decontamination facilities, ventilation systems, power and water supply systems and a dry toilet system.
The other CD shelters are Lentor, Mayflower, Bright Hill, Mount Pleasant and Gardens by the Bay stations.
Station Amenities
- Retail Shops at NSL Concourse Level (L1) – Woodlands Xchange
Retail Shop provisions at TEL Concourse Level (B1) – near Exits 6 & 7 - Public Toilets at:
– NSL Concourse Level (unpaid areas), near Exit 3 / C
– TEL Concourse Level (unpaid areas), near Exits 6 & 7 & near Exit 4
– TEL Concourse Level (Paid area), near NSL transfer (Wheelchair-accessible toilet) - Nursing Room at TEL Concourse Level (Paid area)
- Bicycle racks at station exits
- ATMs and Self-service Machines at NSL concourse level (unpaid areas)
- TransitLink Ticket Office at NSL concourse
Operating Hours: 8:00am to 9:00pm daily.
Exits
Woodlands MRT station has seven exits on ground level, all of which offer barrier-free accessibility for the disabled.
Exits A, B & C were renumbered to 2, 1 & 3 respectively when the Thomson-East Coast Line Station opened on 31 Jan 2020.
| Exit | Location | Nearby |
1  |
Woodlands Avenue 3 (Former Exit B) |
Woodlands Square, Hong Tho Temple, Shang Di Miao Chai Kong Temple, Sri Siva Krishna Temple, Woods Square, Woodlands Temporary Bus Interchange |
| 2 |
Causeway Point (Former Exit A) |
Woodlands Civic Centre, Woods Square |
| 3 |
Woodlands Avenue 7 (Former Exit C) |
Woodlands Square, Republic Polytechnic |
| 4 |
Woodlands Square | Fu Shan Garden, Qihua Primary School, Republic Polytechnic, Riverside Secondary School, Woodlands Community Club, Woodlands EFC |
| 5 |
Blk 894B | Woodlands Avenue 2, Woodlands Primary School |
| 6 |
Blk 512 | Woodlands Avenue 2, Woodlands Avenue 5, Woodgrove Primary School |
| 7 |
Woodlands Avenue 2 & 5 | Si Ling Primary School |
An additional exit with a knock out panel is provisioned to connect the TEL station with Basement 1 of Woodlands Civic Centre, as well as the future Woods Square development. An additional exit to Woodlands Regional Bus Interchange from the TEL station is closed off until the bus interchange opens.
Transport Connections
Woodlands station connects to Woodlands Temporary Bus Interchange, several bus stops, as well as a taxi stand and passenger pick-up points.
Bus
A bus interchange and several bus stops are in the vicinity of Woodlands Station.
| Bus stop | Exit | Bus Routes |
| Woodlands Temporary Bus Interchange | 1 / B | 161, 168, 169, 178, 187, 856, 858, 900, 900A, 901, 901M, 902, 903, 903M, 904, 911, 912, 912A, 912B, 912M, 913, 913M, 925, 925M, 926, 950, 960, 960e, 961, 961M, 962, 963, 963e, 963R, 964, 965, 966, 969 |
| 46631 – Woodlands Ave 2 (Blk 892C CP) | 5 | 161, 168, 901, 901M, 912, 912A, 962 |
| 46639 – Woodlands Ave 2 (Opp Blk 892C CP) | 4 | 161, 168, 901, 901M, 912, 912A, 962 |
| 46641 – Woodlands Ave 5 (Blk 894C) | 6 | 665, 912, 912A, 962 |
| 46649 – Woodlands Ave 5 (Blk 515) | 6 | 665, 912, 912A, 962 |
| 46331 – Woodlands Ave 2 (Blk 511) | 7 | 161, 168, 901, 901M, 912, 912B, 912M |
| 46339 – Woodlands Ave 2 (Blk 370) | 7 | 161, 168, 901, 901M, 912, 912B, 912M |
| 46321 – Woodlands Ave 5 (W’lands Civic Ctr) | 7 | 912, 912B, 912M, TS1 |
| 46329 – Woodlands Ave 5 (Opp W’lands Civic Ctr) | 7 | 912, 912B, 912M, TS1 |
Road
Taxi stands and pick-up/drop-off points are located next to station exits:
| Exit | Road | Provisions |
| 3 / 4 | Woodlands Square (East End) | Taxi stand (H15), Pick-up/Drop-off point |
| 3 / 4 | Slip Road off Woodlands Square (Outside LTA T203 Construction Site Office) |
Private Bus Pick-up/Drop-off point |
| 5 | Woodlands Avenue 2 | Pick-up/Drop-off point |
Rail Bridging Services
In the event of a MRT service disruption affecting Woodlands station, rail bridging services (also called MRT breakdown shuttle buses) may be activated to ply affected stretches of the North South Line or the Thomson-East Coast Line. In which case, the buses can be boarded from the following bus stops:
| Towards | Bus stop | Exit |
| North South Line | ||
| NS1EW24 Jurong East | Woodlands Temporary Bus Interchange (Berth B9) | 1 / B |
| NS28 Marina South Pier | Woodlands Temporary Bus Interchange (Berth B1A) | 1 / B |
| Thomson-East Coast Line | ||
| TE1 Woodlands North | TBA | |
| TE3 Woodlands South | TBA | |
In the event of a large-scale rail disruption affecting multiple lines, special shuttle bus services may be activated in addition to the usual bus bridging services. They are:
| Route | Bus stop | Exit |
| Bishan – Ang Mo Kio – Yishun – Woodlands | Woodlands Bus Interchange | B |
In addition, passengers can board free regular bus services at Woodlands Temporary Bus Interchange when activated.
Passenger Usage Patterns
Located within the Woodlands Regional Town Centre, Woodlands station benefits shopping malls, community amenities, schools and housing developments in the vicinity. It is also a key transport node for Woodlands residents, encountering high demand throughout the day.
Construction
Contract T203 for the Construction of Woodlands Station and associated Cut and Cover Tunnels for the Thomson-East Coast Line was awarded to Korean contractor GS Engineering & Construction Corp. for S$292.2 million in June 2013.
The tunnels from Woodlands station to Woodlands South station, including the reception tunnel to Mandai Depot, falls under Contract T206 which was awarded to Shanghai Tunnel Engineering Co; Ltd for for S$421.6 million in July 2013.
Future Developments
An additional exit with a knock out panel is provisioned to connect the TEL station with Basement 1 of Woodlands Civic Centre, while an additional exit to Woodlands Regional Bus Interchange from the TEL station is closed off until the bus interchange opens.
Major Incidents
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Gallery
Head down towards the dead end, and look back. The signboard info above is facing the wall of the dead end. Though official info isn’t up, I’m suspecting a potential exit there.
Is there going to be an exit 8? Doesn’t look like it… nothing on the sign board… Also the area beside the Transitlink seem to be a permanent wall and not a knockout panel. Need official confirmation if there is indeed a exit to civic centre.
Potential Exit 8 to be open up connecting to Civic Centre. Located after Exit 5, on your right when heading towards Exit 6/7 where the transitlink service shop is located. Signboards are up and labelled, directory map also placed.