Woodlands MRT Station

NS9TE2
Woodlands
兀兰 | ஊட்லண்ட்ஸ்
Station Exit B
Station Exit 1 (Former Exit B)
Address 30 Woodlands Avenue 2, Singapore 738343 (NSL)
11 Woodlands Square, Singapore 737736 (TEL)
Lines Served   North South Line
  Thomson-East Coast Line
Operator SMRT Trains (NSL & TEL)
Structure Elevated (NSL)
Underground (TEL)
Platform Island (NSL & TEL)
Opened 10 Feb 1996 (NSL)
31 Jan 2020 (TEL)

Woodlands MRT Station (NS9/TE2) is an interchange station along the North South Line (NSL) and Thomson-East Coast Line (TEL) 1, located within the Woodlands Regional Centre planning subzone and in the heart of Woodlands New Town. A circular road, Woodlands Square, provides access to the station and its surrounding developments.

The NSL station is above ground, while the TEL station is underground. Woodlands TEL station opened for passenger service on 31 January 2020.

As a forested area in the past, Woodlands New Town is now served by Woodlands, Admiralty and Marsiling stations, with Woodlands station being situated in the Regional Centre (to differentiate it from the older Woodlands Town Centre, which is next to Woodlands Checkpoint). Opened in February 1996 a part of the NSL (Woodlands Extension), the station is built on top of the present Woodlands Integrated Transport Hub (formerly Woodlands Regional Bus Interchange) as a space-saving measure.

The station is a transport node for residents of Woodlands New Town, serving adjacent shopping malls and community amenities (Causeway Point, Woodlands Civic Centre, Woods Square), as well as schools and housing developments. Bus services are offered from Woodlands Temporary Bus Interchange and Woodlands Integrated Transport Hub.


First / Last Train Timings

North South Line – (NS9) Woodlands
Destination First Train Last Train
Weekdays & Sat Sun & Public Holidays Daily
NS28 Marina South Pier 5:27am 5:43am 11:08pm
NS19 Toa Payoh 11:50pm
NS16 Ang Mo Kio 12:39am
NS1 Jurong East 5:38am 6:01am 12:40am
NS7 Kranji 12:55am
Thomson-East Coast Line – (TE2) Woodlands
Destination First Train Last Train
Weekdays & Sat Sun & Public Holidays Daily
TE1 Woodlands North 5:43am 5:43am 11:55pm
TE9 Caldecott 5:51am 5:51am 11:30pm

 


Station Layout

L2 NSL Platform A North South Line towards NS1EW24 Jurong East
NSL Platform B North South Line towards NS28 Marina South Pier
Paid Link Paid Link between NSL & TEL
L1 NSL Concourse Faregates, Ticketing machines, Passenger Service Centre, Transitlink Ticket Office
Paid Link Paid Link between NSL & TEL
Street Level Taxi stand, pick-up/drop-off point, Retail Shops (Woodlands Xchange), Woodlands Temporary Bus Interchange
B1 Bus Interchange Woodlands Integrated Transport Hub
TEL Concourse Faregates, Ticketing machines, Passenger Service Centre
B3 TEL Lower Concourse Unpaid Link between TEL & Bus Interchanges
TEL Platform C Thomson-East Coast Line towards TE9CC17 Caldecott
TEL Platform D Thomson-East Coast Line towards TE1 Woodlands North

Platforms

North South Line (L2):
MRT_rail (1)
Platform A: North South Line towards NS1EW24 Jurong East via NS8 Marsiling (→)
Platform B: North South Line towards NS28 Marina South Pier via NS10 Admiralty (←)
MRT_rail (1)

Woodlands station’s elevated North South Line platform level has two platforms in an island platform arrangement. Half-height Platform screen doors are installed at the platform edge for commuters’ safety, and High Volume, Low Speed (HVLS) fans keep passengers cool. Unique in design is the station’s tall arched roof, supported by two rows of columns. A set of escalators, stairs and lifts connect to the concourse level below.

Passenger Information Systems, which are plasma display screens located at each platform, display expected train arrival times and key messages. Tactile flooring helps to guide the visually-handicapped from the platform to station exits.

Thomson-East Coast Line (B3):
MRT_rail (2)
Platform C: Thomson-East Coast Line towards TE9CC17 Caldecott via TE3 Woodlands South (→)
Platform D: Thomson-East Coast Line towards TE1 Woodlands North (←)
MRT_rail (2)

The underground Thomson-East Coast Line platform has two platforms in an island platform arrangement. Full-height Platform screen doors isolate the air-conditioned station from the tunnel environment, enhancing commuter safety and station comfort. Escalators, stairs and lifts connects the platform level to the concourse level two floors above.

In typical LTA underground station design, the tall ceiling at platform level extends up to the concourse level, conveying a spacious feel.

Passenger Information Systems, which are plasma display screens located at each platform, display expected train arrival times and key messages. Tactile flooring helps to guide the visually-handicapped from the platform to the North South Line platform and station exits.

During the initial operating phase for Thomson-East Coast Line 1, trains services are operated at a frequency of 10 minutes during peak hours, and 15 minutes frequency during off-peak hours.

Concourse

North South Line

Woodlands NSL station has a ticket concourse located at ground level. They feature faregates for automatic fare collection and provides access between paid and unpaid areas of the station, with at least one bidirectional wide-swinging gate for the benefit of passengers-in-wheelchairs and those carrying bulky items or travelling with prams.

General Ticketing Machines allow commuters to purchase tickets for single or multiple journeys, and along with TransitLink Add Value Machines, offer contactless card transactions. The station office functions as a Passenger Service Centre, and is staffed during operating hours, where commuters may make travel inquiries.

Outside paid areas, a set of escalators, stairs and lifts connect to the Woodlands Integrated Transport Hub below.

Thomson-East Coast Line

Woodlands TEL station has a ticket concourse located at Basement 1. The paid and unpaid areas of the station are separated by automatic fare collection gates, with at least one bidirectional wide-swinging gate for the benefit of passengers-in-wheelchairs and those carrying bulky items or travelling with prams.

General Ticketing Machines allow commuters to purchase tickets for single or multiple journeys, and along with Transitlink Assisted Service Kiosks (ASK) and Top-up Kiosks (TUK), offer contactless card transactions. The station office functions as a Passenger Service Centre, where commuters may make travel inquiries.

Both public area and paid area walkways connect both ends of the station, offering pedestrian access between different exits of the station without having to enter paid areas. Underground walkways branch out from the station concourse, leading to multiple station exits.

Paid Link

Woodlands station has a paid link between the North South Line platforms on Level 2 and the Thomson-East Coast Line platforms at Basement 3.

 


Thomson-East Coast Line Art in Transit: “The Day’s Thoughts Of A Homespun Journey Into Night” by Terence Lin

Woodlands MRT Station – Art In Transit (TEL)

Woodlands, a familiar town synonymous with the idea of travel, as it is located near to the Singapore-Johor Causeway.

The artwork features various fabric patterns that hint at a homely experience. Just as home is a solace for us to dream comfortably, these transport forms inspire us to experience home, even as we travel from one destination to another. Like their respective driver’s state of mind. Their thoughts are translated as illuminated projections from the headlights and thought bubbles. We see the urban dweller’s collective narratives, of aspirations etc, in each moving vehicle.

Through this artwork, travelling, although mundane, might offer commuters new insights about our environment, and the travelling routes we take, day and night.

Civil Defence shelter

Woodlands station is one of six stations along the Thomson-East Coast Line (Thomson stretch) designated as Civil Defence (CD) shelters, which will be activated in times of national emergency. Apart from reinforced construction, the stations are designed and equipped with facilities to ensure the shelter environment is tolerable for all shelterees during shelter occupation. These facilities include protective blast doors, decontamination facilities, ventilation systems, power and water supply systems and a dry toilet system.

The other CD shelters are Lentor, Mayflower, Bright Hill, Mount Pleasant and Gardens by the Bay stations.


Station Amenities

  • Retail Shops at NSL Concourse Level (L1) – Woodlands Xchange
    Retail Shop provisions at TEL Concourse Level (B1) – near Exits 6 & 7
  • Public Toilets at:
    – NSL Concourse Level (unpaid areas), near Exit 3 / C
    – TEL Concourse Level (unpaid areas), near Exits 6 & 7 & near Exit 4
    – TEL Concourse Level (Paid area), near NSL transfer (Wheelchair-accessible toilet)
  • Nursing Room at TEL Concourse Level (Paid area)
  • Bicycle racks at station exits
  • ATMs and Self-service Machines at NSL concourse level (unpaid areas)
  • TransitLink Ticket Office at NSL concourse
    Operating Hours: 8:00am to 9:00pm daily.

Exits

Woodlands MRT station has seven exits on ground level, all of which offer barrier-free accessibility for the disabled.
Exits A, B & C were renumbered to 2, 1 & 3 respectively when the Thomson-East Coast Line Station opened on 31 Jan 2020.

Exit Location Nearby
Woodlands Avenue 3 Woodlands Square, Hong Tho Temple, Shang Di Miao Chai Kong Temple, Sri Siva Krishna Temple, Woods Square, Woodlands Temporary Bus Interchange
2 Causeway Point Woodlands Civic Centre, Woods Square
Woodlands Avenue 7 Woodlands Square, Republic Polytechnic
Bus Interchange Woodlands Integrated Transport Hub
4 Woodlands Square Fu Shan Garden, Qihua Primary School, Republic Polytechnic, Riverside Secondary School, Woodlands Community Club, Woodlands EFC
5 Blk 894B Woodlands Avenue 2, Woodlands Primary School
6 Blk 512 Woodlands Avenue 2, Woodlands Avenue 5, Woodgrove Primary School
7 Woodlands Avenue 2 & 5 Si Ling Primary School

An additional exit with a knock out panel is provisioned to connect the TEL station with Basement 1 of Woodlands Civic Centre, as well as the future Woods Square development.


Transport Connections

Woodlands station connects to Woodlands Integrated Transport Hub, Woodlands Temporary Bus Interchange, several bus stops, as well as a taxi stand and passenger pick-up points.

Bus

Two bus interchanges and several bus stops are in the vicinity of Woodlands Station.

Bus stop Exit Bus Routes
Woodlands Temporary Bus Interchange 1 925, 925M, 950, 961, 961M, 965
Woodlands Integrated Transport Hub 3 161, 168, 169, 178, 187, 856, 858, 900, 900A, 901, 901M, 902, 903, 903M, 904, 911, 912, 912A, 912B, 912M, 913, 913M, 926, 960, 960e, 962, 963, 963e, 963R, 964, 966, 969
46631 – Woodlands Ave 2 (W’lands Stn Exit 5) 5 161, 168, 901, 901M, 912, 912A, 962
46639 – Woodlands Ave 2 (W’lands Stn Exit 4) 4 161, 168, 901, 901M, 912, 912A, 962
46641 – Woodlands Ave 5 (Blk 894C) 6 665, 912, 912A, 962
46649 – Woodlands Ave 5 (Blk 515) 6 665, 912, 912A, 962
46331 – Woodlands Ave 2 (Blk 511) 7 161, 168, 901, 901M, 912, 912B, 912M
46339 – Woodlands Ave 2 (Bef W’lands Stn Exit 7) 7 161, 168, 901, 901M, 912, 912B, 912M
46321 – Woodlands Ave 5 (W’lands Civic Ctr) 7 912, 912B, 912M, TS1
46329 – Woodlands Ave 5 (Opp W’lands Civic Ctr) 7 912, 912B, 912M, TS1

Road

Taxi stands and pick-up/drop-off points are located next to station exits:

Exit Road Provisions
3 / 4 Woodlands Square (East End) Taxi stand (H15), Pick-up/Drop-off point
3 / 4 Slip Road off Woodlands Square Private Bus Pick-up/Drop-off point
5 Woodlands Avenue 2 Taxi stand (H29), Pick-up/Drop-off point

Rail Bridging Services

In the event of a MRT service disruption affecting Woodlands station, rail bridging services (also called MRT breakdown shuttle buses) may be activated to ply affected stretches of the North South Line or the Thomson-East Coast Line. In which case, the buses can be boarded from the following bus stops:

Towards Bus stop Exit
North South Line
NS1EW24 Jurong East Woodlands Temporary Bus Interchange (Berth B3) 1
NS28 Marina South Pier Woodlands Temporary Bus Interchange (Berth B1) 1
Thomson-East Coast Line
TE1 Woodlands North 46639 – Woodlands Ave 2 (W’lands Stn Exit 4) 4
TE9CC17 Caldecott 46631 – Woodlands Ave 2 (W’lands Stn Exit 5) 5

In the event of a large-scale rail disruption affecting multiple stations, special bridging bus services may be activated in addition to the usual bus bridging services.

  • (Service NS2) Bishan – Ang Mo Kio – Yishun – Woodlands
  • (Service EX1) Woodlands – Bukit Panjang

In addition, passengers can board free regular bus services at the following bus stops when activated:

  • North South Line
    – Woodlands Integrated Transport Hub
    – Woodlands Temporary Bus Interchange
  • Thomson-East Coast Line
    – Woodlands Integrated Transport Hub
    – Bus Stops 46631 & 46639

Passenger Usage Patterns

Located within the Woodlands Regional Town Centre, Woodlands station benefits shopping malls, community amenities, schools and housing developments in the vicinity. It is also a key transport node for Woodlands residents, encountering high demand throughout the day.

Construction

Contract T203 for the Construction of Woodlands Station and associated Cut and Cover Tunnels for the Thomson-East Coast Line was awarded to Korean contractor GS Engineering & Construction Corp. for S$292.2 million in June 2013.

The tunnels from Woodlands station to Woodlands South station, including the reception tunnel to Mandai Depot, falls under Contract T206 which was awarded to Shanghai Tunnel Engineering Co; Ltd for for S$421.6 million in July 2013.

Future Developments

An additional exit with a knock out panel is provisioned to connect the TEL station with Basement 1 of Woodlands Civic Centre.


Major Incidents


Gallery


External Links & References

6 thoughts on “Woodlands MRT Station

  • 1 April 2021 at 12:04 AM
    Permalink

    Correct me if I’m wrong, but there’s a linkway from TEL platform level to the interchange at B3?

    Reply
  • 7 January 2021 at 4:34 PM
    Permalink

    Exit 8 could link to Woodlands Regional bus int while exit 9 could link to the civic centre or vice versa

    Reply
    • 9 January 2021 at 12:23 PM
      Permalink

      Already in the plan liao.

      Reply
  • 10 February 2020 at 1:59 AM
    Permalink

    Head down towards the dead end, and look back. The signboard info above is facing the wall of the dead end. Though official info isn’t up, I’m suspecting a potential exit there.

    Reply
  • 6 February 2020 at 6:02 PM
    Permalink

    Is there going to be an exit 8? Doesn’t look like it… nothing on the sign board… Also the area beside the Transitlink seem to be a permanent wall and not a knockout panel. Need official confirmation if there is indeed a exit to civic centre.

    Reply
  • 3 February 2020 at 12:10 AM
    Permalink

    Potential Exit 8 to be open up connecting to Civic Centre. Located after Exit 5, on your right when heading towards Exit 6/7 where the transitlink service shop is located. Signboards are up and labelled, directory map also placed.

    Reply

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