Woodlands Bus Package

Service 960 is one of 21 bus services under the Woodlands Bus Package
Service 960 is one of 21 bus services under the Woodlands Bus Package

Bus Contracting Model (BCM) Route Package #9:
“Woodlands Bus Package” (21 bus routes)

First announced on 11 August 2016, the Woodlands Bus Package is one of fourteen bus packages to be released by the Land Transport Authority (LTA) as part of the transition to the Bus Contracting Model (BCM). Currently, SMRT Buses operates all bus services in this package under a Negotiated Contract (NC) model until Year 2023. The NC with SMRT Buses is referred as PT216 – Woodlands Bus Package.

This package comprises 21 existing bus services mainly originating from Woodlands Bus Interchange, with a handful originating at Woodlands St 82, Resorts World Sentosa and Marina Centre. The package includes Bus Service 950, a cross-border route.

All bus operations would be based out of the existing Woodlands Bus Depot and nearby Woodlands Bus Park, both located within the Woodlands Industrial Park.

Contract Details:

Name To Be Announced
Awarded To Be Announced
Duration Five years, with two-year extension granted based on good performance
Published To Be Announced
Closing To Be Announced
Services 178, 187, 900/900A, 901/901M, 902, 903/903M, 904, 911, 912/912M, 913/913M, 925/925M, 926, 950, 951E, 960, 960e, 961/961M, 962, 964, NR5 & NR6
Bus Depot Woodlands Bus DepotWoodlands Bus Park
Anchor Interchanges / Terminals Woodlands

Bus Services:

Woodlands Bus Package contains 21 existing bus services, all of which are currently operated by SMRT Buses.

Service Route Type
178 Woodlands Boon Lay Trunk
187 Woodlands Boon Lay Trunk
900 Woodlands ↺ Woodlands Drive 14 Feeder
901 Woodlands ↺ Woodlands Avenue 6 Feeder
902 Woodlands → Woodlands Avenue 9 Feeder
903 Woodlands ↺ Woodlands Centre Road Feeder
904 Woodlands ↺ Woodlands Crescent Feeder
911 Woodlands ↺ Woodlands Avenue 2 / Woodlands Centre Road Feeder
912 Woodlands ↺ Woodlands Avenue 7 / Woodlands Centre Road Feeder
913 Woodlands ↺ Woodlands Circle / Woodlands Avenue 3 Feeder
925 Woodlands Choa Chu Kang Trunk
926 Woodlands ↺ Mandai Lake Road Special*
950 WoodlandsJB Sentral Trunk
951E Woodlands Street 82 Shenton Way / Anson Road Express
960 Woodlands Marina Centre Trunk
960e Woodlands Marina Centre Express
961 Woodlands Lorong 1 Geylang Trunk
962 Woodlands ↺ Admiralty Street Trunk
964 Woodlands ↺ Woodlands Loop Trunk
NR5 Marina Centre → Jurong West Street 64 Night
NR6 Resorts World Sentosa → Compassvale Drive Night

* Bus Service 926 is a special bus service, operating only on Sunday & Public Holidays and charging flat fares.

Short Trip & Supplementary Bus Services

These services do not add to the overall service count.

Service Route Type
178A Woodlands → Woodlands Road (Kranji Stn) Short Trip
900A Woodlands ↺ Woodlands Drive 17 Supplementary
Woodlands ↺ Woodlands Avenue 6 Supplementary
903M Woodlands ↺ Marsiling Lane Supplementary
911T Woodlands ↺ Woodlands Avenue 2 / Woodlands Centre Road Terminating Trip
912A Woodlands ↺ Woodlands Avenue 7 Short Trip
912B Woodlands ↺ Woodlands Centre Road Short Trip
912M Woodlands ↺ Woodlands Street 41 Supplementary
913M Woodlands ↺ Woodlands Street 13 Supplementary
913T Woodlands ↺ Woodlands Circle / Woodlands Centre Road Terminating Trip
Woodlands → Kranji Way (Kranji Resvr Pk B) Short Trip
925M Woodlands ↺ Neo Tiew Crescent Supplementary
961M Woodlands Lorong 1 Geylang Supplementary
962B Sembawang Drive (Opp Sun Plaza) → Sembawang Drive (Sun Plaza/Sembawang Stn) Short Trip
962C Woodlands Avenue 5 (Blk 618) → Woodlands Avenue 6 (Admiralty Stn/Blk 680) Short Trip


Scope of Tender:

As part of the tender, the new Operator will be required to fulfill responsibilities as such:

  1. Operate the twenty-one (21) bus services in the areas in accordance with specified EWT performance standards
  2. Operate and maintain the buses and their onboard equipment provided by LTA
  3. Operate and maintain Woodlands Bus Interchange, and Woodlands Bus Depot / Bus Park, including all equipment and systems provided therein
  4. Charge and collect the fares approved by the Public Transport Council, on behalf of the Government
  5. Provide bus service information at all bus stops and bus interchanges served by the 21 bus services
  6. Provide customer management services, such as lost and found service, and a hotline for commuter feedback and enquiries.

All bus services will have scheduled headways of no more than 15 minutes for both directions during the morning and evening peak periods, with at least half of them having even shorter scheduled headways of no more than 10 minutes. Of these, the feeder services will run at even shorter intervals of 6-8 minutes. An estimated 45% of bus services will come at shorter intervals during peak periods when compared to the expanded BSEP.

More guidelines can be found in the main Bus Contracting Model (BCM) article.

Bus Interchanges & Terminals under the package:

Bus Depot under the package:

Route Package Timeline:

  • 2016 (11 Aug): Woodlands Bus Package mentioned as one of 11 Negotiated Contract (NC) Packages, and operated by SMRT Buses.
  • 2018 (28 Oct): Bus Service 960e added to Woodlands Bus Package.
  • 2019 (17 Mar): Bus Service 913M added to Woodlands Bus Package as a supplementary bus service.
  • 2019 (01 Jan): NightRider NR7 temporary suspended to facilitate the On-Demand Public Bus Trial
  • 2019 (16 Jun): NightRider NR7 discontinued and removed from Woodlands Bus Package.
  • 2019 (23 Jun): Bus Service 901M added to Woodlands Bus Package as a supplementary bus service.
  • 2019 (08 Sep): Bus Services 925# & 961# (Sunday & Public Holiday variant of 925 & 961) renumbered to 925M & 961M.
  • 2020 (18 Mar): Bus Service 950 temporarily suspended due to Malaysia Movement Control Order.
  • 2020 (08 Apr): Bus Services 926, 951E, NR5 & NR6 temporarily suspended due to Singapore COVID-19 Circuit Breaker Measures.
  • 2020 (13 Apr): Bus Service 925A added to Woodlands Bus Package as a short trip service.
  • 2020 (15 Apr): Bus Service 960e temporarily suspended due to Singapore COVID-19 Circuit Breaker Measures.
  • 2020 (02 Jun): Resumption of Bus Services 951E & 960e. Bus Services 926, NR5 & NR6 remain suspended.

External Links & References:

Back to Bus Contracting Model