Woodlands Bus Package

Service 960 is one of 21 bus services under the Woodlands Bus Package
Service 960 is one of 21 bus services under the Woodlands Bus Package

Bus Contracting Model (BCM) Route Package #9:
“Woodlands Bus Package” (22 bus routes)

First announced on 11 August 2016, the Woodlands Bus Package is one of fourteen bus packages to be released by the Land Transport Authority (LTA) as part of the transition to the Bus Contracting Model (BCM). Currently, SMRT Buses operates all bus services in this package under a Negotiated Contract (NC) model until Year 2023.

This package comprises 22 existing bus services mainly originating from Woodlands Bus Interchange, with a handful originating at Woodlands St 82, Resorts World Sentosa and Marina Centre. The package includes Bus Service 950, a cross-border route.

All bus operations would be based out of the existing Woodlands Bus Depot and nearby Woodlands Bus Park, both located within the Woodlands Industrial Park.

Contract Details:

Name To Be Announced
Awarded To Be Announced
Duration Five years, with two-year extension granted based on good performance
Published To Be Announced
Closing To Be Announced
Services 178, 187, 900/900A, 901, 902, 903/M, 904, 911, 912/M, 913/M, 925/#, 926, 950, 951E, 960, 960e, 961/#, 962, 964, NR5, NR6 & NR7
Bus Depot Woodlands Bus DepotWoodlands Bus Park
Anchor Interchanges / Terminals Woodlands

Bus Services:

Woodlands Bus Package contains 22 existing bus services, all of which are currently operated by SMRT Buses.

Service Destination 1 Destination 2 Type Description
178 Woodlands Boon Lay Trunk
187 Woodlands Boon Lay Trunk
900 Woodlands ↺ Woodlands Dr 14 Feeder
900A Woodlands ↺ Woodlands Dr 17 Feeder Selected hours only
901 Woodlands ↺ Woodlands Ave 6 Feeder
902 Woodlands → Woodlands Ave 9 Feeder AM Peak Hours only
903 Woodlands ↺ Woodlands Ctr Rd Feeder
903M Woodlands ↺ Marsiling Lane Feeder Peak Hour Supplementary
904 Woodlands ↺ Woodlands Cres Feeder
911 Woodlands ↺ Woodlands Ave 2 / Woodlands Ctr Rd Feeder
912 Woodlands ↺ Woodlands Ave 7 / Woodlands Ctr Rd Feeder
912M Woodlands ↺ Woodlands St 41 Feeder Peak Hour Supplementary
913 Woodlands ↺ Woodlands Circle / Woodlands Ave 3 Feeder
913M Woodlands ↺ Woodlands St 13 Feeder Supplementary
925/# Woodlands Choa Chu Kang Trunk Weekdays & Sat
Woodlands ↺ Neo Tiew Cres Trunk Sundays & PHs
926 Woodlands ↺ Mandai Lake Rd Trunk Sundays & PHs
950 Woodlands ↺ JB Sentral Ter Trunk Cross Border Route
951E Woodlands St 82 Anson Rd / Shenton Way Express Peak Hour express route
960 Woodlands Marina Ctr Trunk
960e Woodlands Marina Ctr Express
961/# Woodlands Lor 1 Geylang Trunk Alternate routing on Sun/PHs
962 Woodlands ↺ Admiralty St Trunk
964 Woodlands ↺ Woodlands Loop Trunk
NR5 Marina Centre → Jurong West St 64 Night Night Service
NR6 Resorts World Sentosa → Compassvale Dr Night Night Service
NR7 Marina Centre → Loyang Ave Night Night Service

Services 900/A, 925/# and 961/#, which ply alternative routes during selected hours, are considered as one service each. Services 903M, 912M and 913M are considered as supplementary services of their parent service and do not add to the overall service count. Short Trip Services are also not included in the above list.

Scope of Tender:

As part of the tender, the new Operator will be required to fulfill responsibilities as such:

  1. Operate the twenty-two (22) bus services in the areas in accordance with specified EWT performance standards
  2. Operate and maintain the buses and their onboard equipment provided by LTA
  3. Operate and maintain Woodlands Bus Interchange, and Woodlands Bus Depot / Bus Park, including all equipment and systems provided therein
  4. Charge and collect the fares approved by the Public Transport Council, on behalf of the Government
  5. Provide bus service information at all bus stops and bus interchanges served by the 21 bus services
  6. Provide customer management services, such as lost and found service, and a hotline for commuter feedback and enquiries.

All bus services will have scheduled headways of no more than 15 minutes for both directions during the morning and evening peak periods, with at least half of them having even shorter scheduled headways of no more than 10 minutes. Of these, the feeder services will run at even shorter intervals of 6-8 minutes. An estimated 45% of bus services will come at shorter intervals during peak periods when compared to the expanded BSEP.

More guidelines can be found in the main Bus Contracting Model (BCM) article.

Bus Interchanges & Terminals under the package:

Bus Depot under the package:

Route Package Timeline:

  • 2016 (11 Aug): Woodlands Bus Package mentioned as one of 11 Negotiated Contract (NC) Packages, and operated by SMRT Buses.
  • 2018 (28 Oct): Bus Service 960e added to Woodlands Bus Package.
  • 2019 (17 Mar): Bus Service 913M added to Woodlands Bus Package as a supplementary bus service.

External Links & References:

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