SMRT Feeder Bus Service 911

SMRT Buses Feeder Bus Service 911 is a Feeder service operating from Woodlands Bus Interchange and looping at both Woodlands Avenue 2 and Woodlands Centre Road (Woodlands Train Checkpoint), passing through Woodlands Street 83, Street 82 and Street 13. It operates as a dual-loop service, calling at Woodlands Interchange twice in a single trip.

From 12 Dec 2021 to 31 Dec 2021, Service 911 (East Loop) will be temporarily amended to ply Woodlands Avenue 2 & Woodlands Avenue 5 towards Woodlands Integrated Transport Hub due to road works.

911
Woodlands Int
↺ Woodlands Ave 2 (Loop)
46009 Woodlands Int B6 NS9TE2 Woodlands Sq
46281 Blk 825 Woodlands Ave 7
46421 Evergreen Sec Sch Woodlands St 83
46411 Blk 869 Woodlands Ave 4
46431 Blk 840 Woodlands St 82
46441 Blk 816 Woodlands St 82
46261 Blk 808 Woodlands Ave 9
46279 Blk 803 Woodlands Ave 2
46251 Riverside Sec Sch Woodlands St 81
46449 Blk 875 Woodlands St 82
46439 Blk 880 Woodlands St 82
46419 Evergreen Pr Sch Woodlands Ave 4
46429 Blk 856 Woodlands St 83
46289 Blk 891C CP Woodlands Ave 7
46008 Woodlands Int B12 NS9TE2 Woodlands Sq
46559 Opp Blk 101 Woodlands St 13
46569 Blk 178 Woodlands St 13
46579 Blk 154 Woodlands St 13
46589 Blk 146 Woodlands St 13
46509 Marsiling Pk Woodlands Ctr Rd
46069 W'Lands Train Checkpt Woodlands Ctr Rd
46088 Blk 25 Woodlands Ctr Rd
46501 Opp Marsiling Pk Woodlands Ctr Rd
46581 Opp Blk 146 Woodlands St 13
46571 Opp Blk 154 Woodlands St 13
46561 Opp Blk 178 Woodlands St 13
46551 Blk 101 Woodlands St 13
46009 Woodlands Int NS9TE2 Woodlands Sq
Note:

  • Service 911 plies both the East Loop (W’lands Ave 7, W’lands St 83, W’lands Ave 4, W’lands St 82, W’lands Ave 9, W’lands Ave 2 & W’lands St 81) and West Loop (W’lands St 13 & W’lands Ctr Rd).
  • Service 911T buses will terminate at Woodlands Int and will not ply the other loop.
Route Overview
Route WAB_logo_20px Woodlands Integrated Transport Hub ↺ Woodlands Ave 2 / Woodlands Centre Road (Loop)
Passes Through East Loop: Woodlands St 83, Woodlands Ave 4, Woodlands St 82, Woodlands St 81
West Loop: Woodlands St 13, Woodlands Ctr Rd
Route Length 11.8 km
Travelling Time 55 mins
Operator Information
BCM Route Package Woodlands Bus Package
Current Operator SMRT Buses Ltd
Current Depot Woodlands Bus Depot (WLDEP)
Current Fleet 12-metre Single Deck Bus:
– MAN A22
12-metre Double Deck Bus:
– MAN A95
– Volvo B9TL
Operating Hours
Departure Times from Woodlands
(East Loop via St 83 / Ave 2)
Weekdays & Saturdays Sundays / Public Holidays
05:20 – 01:05 05:30 – 01:05
Departure Times from Woodlands
(West Loop via St 13 / Ctr Rd)
Weekdays & Saturdays Sundays / Public Holidays
05:30 – 01:05 05:45 – 01:05
Operating Frequency
From Woodlands 6:30am–8.30am 8.31am–4.59pm 5.00pm–7.00pm After 7.00pm
3 – 7 mins 2 – 6 mins 3 – 7 mins 3 – 9 mins
Fare Information
Fare Charges distance fares capped at 3.2km for feeder services

Feeder Service 911 serves residential blocks, schools and public amenities along Woodlands St 83, Woodlands Ave 4 , Woodlands St 82, Woodlands St 13 and Woodlands Centre Rd, connecting them to transport nodes at Woodlands Regional Centre, such as Woodlands Bus Interchange & Woodlands MRT station. Its primary area of service is Woodlands Neighbourhood 8 on the East Loop, and Neighbourhood 1 & Woodlands Centre on the West Loop.

The route serves schools such as Qihua Primary School, Riverside Secondary School, Evergreen Primary School and Evergreen Secondary School. Other public amenities served include Fu Shan Garden, Woodlands Town Park East, Woodlands Town Garden, Woodlands Stadium, Woodlands Swimming Complex and Woodlands Train Checkpoint.

Service 911 operates in two loops, where buses will first ply the East Loop (via Woodlands Ave 2) followed by the West Loop (via Woodlands Centre Rd), while calling at Woodlands Interchange between loops. Terminating trips will operate as Service 911T (Formerly 911E), indicating that the bus will terminate at Woodlands Int and no longer continue its journey on the other loop.

There are two separate queue berths at Woodlands Interchange for Feeder 911; passengers should check their direction of travel before boarding the bus.

  • Service 911 at Berth B6 loops at Woodlands Avenue 2 (East Loop)
  • Service 911 at Berth B12 loops at Woodlands Centre Rd / Woodlands Train Checkpoint (West Loop)

During Eves of Public Holidays, as well as MRT Early Closure affecting Woodlands MRT Station, operating hours will be extended. Exact last bus hours are announced by SMRT Buses closer to these dates.

Double Deck Debut

An Enviro500 (SMB5068H) made its debut appearance on 29 Oct 2015, performing two trips of Service 911’s East Loop (operating as 911E). The bus operated under a interline slot from Service 960. Regular Double Decker buses are deployed on Service 911 from 17 December 2018.

MRT Station Served
Special Departures
  • Woodlands Int → Woodlands Int via Woodlands Centre Rd (West Loop)
    Weekdays & Saturdays: 05:30
    Sundays / Public Holidays: 05:45
  • Woodlands Ctr Rd (Woodlands Train Checkpt) → Woodlands Int
    Weekdays: Between 05:15 – 05:35
    Saturdays: Between 05:20 – 05:35
    Sundays / Public Holidays: 05:40 & 05:48
Terminating Trips
  • Service 911T: Woodlands Int ↺ Woodlands Ave 2 (Loop)
  • Service 911T: Woodlands Int ↺ Woodlands Centre Road (Loop)

Service 911T buses terminate at Woodlands Int and not continue to the other loop.


Gallery
Service 911
Services 911E / 911T
Poster Gallery

Operator History
  • 1996 – 2004: Trans-Island Bus Services Ltd
  • 2004 – Present: SMRT Buses Ltd

The Bus Service Operating License (BSOL) for this route will be renewed in 2023 under the Woodlands Bus Package.

History

Service 911

  • 1996 (14 Jul): Introduced between Woodlands Reg Int and Woodlands Ave 9 / Woodlands Checkpoint Ter (Loop) with the integration of Services 900 and 901
  • 2001: Amended to ply Woodlands St 81, Woodlands St 82, Woodlands Ave 4, Woodlands St 83 and Woodlands Ave 7 towards Woodlands Reg Int
  • 2003 (23 Mar): Amended to loop at Woodlands Centre Rd, skipping Woodlands Checkpoint Ter
  • 2015 (14 Jun): Designated wheelchair-accessible bus route (WAB)
  • 2016 (12 Mar): Amended to Woodlands Temp Int
  • 2018 (12 Aug): Intratown branding dropped, re-branded as a Feeder Bus Service.
  • 2019 (05 Oct): Daily last bus timing from Woodlands extended 01:00 to 01:05
  • 2020 (13 Apr): First bus timing from Woodlands Train Checkpoint, Woodlands Centre Road brought forward to 05:15 from 05:20 on weekdays, except public holidays
  • 2021 (13 Jun): Amended to Woodlands Integrated Transport Hub
  • 2021 (12 Dec): Temporarily amended to Woodlands Ave 2 & Woodlands Ave 5 towards Woodlands Integrated Transport Hub due to road closure of east entrance to Woodlands Integrated Transport Hub
  • 2022 (01 Jan): Amended back to skip Woodlands Ave 2 & Woodlands Ave 5 towards Woodlands Integrated Transport Hub

Service 911T

  • 2018 (12 Aug): Terminating Trips renumbered to Service 911T from 911E
  • 2021 (13 Jun): Amended to Woodlands Integrated Transport Hub
  • 2021 (12 Dec): Temporarily amended to Woodlands Ave 2 & Woodlands Ave 5 towards Woodlands Integrated Transport Hub due to road closure of east entrance to Woodlands Integrated Transport Hub
  • 2022 (01 Jan): Amended back to skip Woodlands Ave 2 & Woodlands Ave 5 towards Woodlands Integrated Transport Hub

Route History

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