SMRT Buses Feeder Bus Service 911 is a Feeder service operating from Woodlands Temporary Bus Interchange and looping at both Woodlands Avenue 2 and Woodlands Centre Road (Woodlands Train Checkpoint), passing through Woodlands Street 83, Street 82 and Street 13. It operates as a dual-loop service, calling at Woodlands Temporary Interchange twice in a single trip.
From 13 April 2020, the first bus timing from Woodlands Train Checkpoint, Woodlands Centre Road on weekdays (except public holidays) will be brought forward to 5:15am.
- Service 911 plies both the East Loop (W’lands Ave 7, W’lands St 83, W’lands Ave 4, W’lands St 82, W’lands Ave 9, W’lands Ave 2 & W’lands St 81) and West Loop (W’lands St 13 & W’lands Ctr Rd).
- Service 911T buses will terminate at Woodlands Temp Int and will not ply the other loop.
| Route Overview | ||||||||||||
Route  |
Woodlands Temporary Bus Interchange ↺ Woodlands Ave 2 / Woodlands Centre Road (Loop) | |||||||||||
| Passes Through | East Loop: Woodlands St 83, Ave 4, St 82, St 81 West Loop: Woodlands St 13, Ctr Rd |
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| Route Length | 11.8 km | |||||||||||
| Travelling Time | 55 mins | |||||||||||
| Operator Information | ||||||||||||
| BCM Route Package | Woodlands Bus Package | |||||||||||
| Current Operator | SMRT Buses Ltd | |||||||||||
| Current Depot | Woodlands Bus Depot (WLDEP) | |||||||||||
| Current Fleet | 12-metre Double Deck Bus: – MAN A95 – Volvo B9TL 12-metre Single Deck Bus: – MAN A22 |
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| Operating Hours | ||||||||||||
| Departure Times from Woodlands (East Loop and West Loop) |
Weekdays & Saturdays | Sundays & PHs | ||||||||||
| 05:20 – 01:05 | 05:30 – 01:05 | |||||||||||
| Operating Frequency | ||||||||||||
| From Woodlands | 6:30am–8.30am | 8.31am–4.59pm | 5.00pm–7.00pm | After 7.00pm | ||||||||
| 03 – 07 mins | 02 – 06 mins | 03 – 07 mins | 03 – 09 mins | |||||||||
| Fare Information |
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| Fare | Charges regular distance fares. Distance fares for Feeder services are capped at 3.2km. |
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Feeder Service 911 serves residential blocks, schools and public amenities along Woodlands St 83, Woodlands Ave 4 , Woodlands St 82, Woodlands St 13 and Woodlands Centre Rd, connecting them to transport nodes at Woodlands Regional Centre, such as Woodlands Temporary Bus Interchange & Woodlands MRT station. Its primary area of service is Woodlands Neighbourhood 8 on the East Loop, and Neighbourhood 1 & Woodlands Centre on the West Loop. High capacity articulated buses are deployed on a daily basis due to high demand from residents in the area.
The route serves schools such as Qihua Primary School, Riverside Secondary School, Evergreen Primary School and Evergreen Secondary School. Other public amenities served include Fu Shan Garden, Woodlands Town Park East, Woodlands Town Garden, Woodlands Stadium, Woodlands Swimming Complex and Woodlands Train Checkpoint.
Service 911 operates in two loops, where buses will first ply the East Loop (via Woodlands Ave 2) followed by the West Loop (via Woodlands Centre Rd), while calling at Woodlands Interchange between loops. Terminating trips will operate as Service 911T (Formerly 911E), indicating that the bus will terminate at Woodlands Int and no longer continue its journey on the other loop.
There are two separate queue berths at Woodlands Temporary Interchange for Feeder 911; passengers should check their direction of travel before boarding the bus.
- Service 911 at Berth B5 loops at Woodlands Avenue 2 (East Loop)
- Service 911 at Berth B7 loops at Woodlands Centre Rd / Woodlands Train Checkpoint (West Loop)
During Eves of Public Holidays, as well as MRT Early Closure affecting Woodlands MRT Station, operating hours will be extended. Exact last bus hours are announced by SMRT Buses closer to these dates.
Fare: Distance Fares for Feeder Services are capped at 3.2km. See Bus Fares.
Double Deck Debut
An Enviro500 (SMB5068H) made its debut appearance on 29 Oct 2015, performing two trips of Service 911’s East Loop (operating as 911E).The bus operated under a crossover slot from Service 960.
Regular Double Decker buses are deployed on Service 911 from 17 December 2018.
MRT Stations Served
- NS9TE2 Woodlands
Special Departures
- Woodlands Temp Int → Woodlands Temp Int via Woodlands Centre Rd (West Loop)
Weekdays & Sat: 0530hrs
Sundays/PHs: 0545hrs - Woodlands Centre Road (Woodlands Train Checkpt) → Woodlands Temp Int
Weekdays & Sat: 0515hrs – 0540hrs
Sundays/PHs: 0540hrs – 0550hrs
