Queenstown MRT Station

 EW19 
Queenstown
Station Exit A
Languages 女皇镇 | குவீன்ஸ்டவுன்
Lines   East West Line
Operator SMRT
Structure Elevated
Platform Island
Opened 12 Mar 1988

Queenstown MRT Station (EW19) is an above-ground station along the East West Line (EWL). It sits along the boundaries of the Margaret Drive and Mei Chin planning subzones, and is physically located along Commonwealth Avenue, just next to the Commonwealth Towers development.

The residential estate and station were named after Queen Elizabeth II to mark her coronation in 1952. Queenstown station is a transport node for residents in the vicinity of Commonwealth Avenue, serving adjacent schools, places of worship and housing developments.


First / Last Train Timings

East West Line – EW19 Queenstown
Destination First Train Last Train
Weekdays Sat Sun &
PHs
Daily
EW1 Pasir Ris 5:46am 5:46am 6:14am 11:57pm
EW33 Tuas Link 6:11am 6:11am 6:37am 12:11am

 


Station Layout

L3 Platform A East West Line towards  EW1  Pasir Ris
Platform B East West Line towards  EW33  Tuas Link
L2 Concourse Faregates, Ticketing machines, Passenger Service Centre, Retail Shops, Footbridge across Commonwealth Avenue
L1 Street Level Bus stops, Taxi stand, pick-up/drop-off point, Station exits

Platforms

East-West Line (L3):
MRT_rail (1)
Platform A: East West Line towards  EW1  Pasir Ris via  EW18  Redhill (→)
Platform B: East West Line towards  EW33  Tuas Link via  EW20  Commonwealth (←)
MRT_rail (1)

Queenstown station has two elevated East-West Line platforms in an island platform arrangement. Half-height Platform screen doors are installed at the platform edge for the safety of commuters, and retrofitted Pro-Jet fans keep passengers cool. Similar to many older stations along the Western side of the East West Line, a simple flat roof shelters the platform level, and the station is painted with a single base colour, which is Sky Blue for this station.

Passenger Information Systems, which are plasma display screens located at each platform, display expected train arrival times and key messages. Tactile flooring helps to guide the visually-handicapped from the platform to station exits. Escalators, lifts and stairs connect the Platform level to the Ticket Concourse level below.

Concourse

The station has two ticket concourses located at Level 2. The main ticket concourse is complemented by a second ticket concourse at the western end of the station which opened in 2015. Both concourses lead to overhead bridges that span across the road, with lifts, escalators and stairs connecting to street level.

Faregates at both concourses are used for automatic fare collection and provides access between paid and unpaid areas of the station, with at least least one bidirectional wide-swinging gate for the benefit of passengers-in-wheelchairs and those carrying bulky items or travelling with prams.

General Ticketing Machines allow commuters to purchase tickets for single or multiple journeys, and along with TransitLink Add Value Machines (only available at the main concourse), offer contactless card transactions. The station office (main concourse only) functions as a Passenger Service Centre, and is staffed during operating hours, where commuters may make travel inquiries or perform card transactions using cash payment.

Toilets and retail shops are located in the unpaid areas of the main ticket concourse.

Exits

Built in-between two carriageways of Commonwealth Avenue, Queenstown MRT station has two exits on either side of the road, linked to the ticket concourse level by two separate pedestrian overpasses. Exits C and D opened in 2015. All exits offer barrier-free accessibility for the disabled.

Exit Disabled access Location Nearby
A & D Yes Commonwealth Avenue (Westbound) Commonwealth Avenue, Stirling Road, Mei Chin Road, Queens condo, Queenstown Swimming Complex, Queenstown Sports Center, Queenstown Stadium, MDIS, Global Indian International School (Queenstown Campus), Queenstown Community Centre, Queenstown Polyclinic, Mujahidin Mosque, True Way Presbyterian Church, Shepherd’s Hill Estate, HDB Stirling Rise, HDB Mei Ling Rise, HDB Stirling View, HDB Queen’s View
B & C Yes Commonwealth Avenue (Eastbound) Commonwealth Avenue, Margaret Drive, Strathmore Avenue, Commonwealth Towers, Church of the Good Shephard, Margaret Drive Dormitory, Princess House, Queenstown Baptist Church, Queenstown Primary School, Queenstown Public Library, Rainbow Centre, Alexandra Canal Linear Park, HDB Forfar Heights, HDB Skyville @ Dawson, HDB Skyterrace @ Dawson, HDB Strathmore Green

Station Amenities

  • Retail shops and Public toilets at Concourse level (unpaid areas)
  • ATMs and Self-service machines at Concourse level (unpaid areas)
  • Bicycle racks at station exits

Safety Features

  • Emergency Train Stop buttons on the station platform, when activated, will prevent approaching trains from entering the station, and any train already stopped at the platform will be prevented from moving off.
  • Emergency telephones at station platforms and the intercom system inside the lifts enable commuters to communicate with station staff in the Passenger Service Centre.
  • Emergency door handles allow the platform doors to be opened manually from the train-side in the event of failure.
  • Fire Extinguishers in various locations
  • All escalators equipped with Emergency Stop buttons

Transport Connections

Queenstown station connects to several bus stops in the vicinity, as well as taxi stands and passenger pick-up points.

Bus

There are two official bus stops linked to Queenstown station.

No. Bus stop Exit Bus Routes
B/s 1 11149 – C’wealth Ave (Queenstown Stn Exit B/C) B & C 51, 111, 145, 186, 195, 970
B/s 2 11141 – C’wealth Ave (Queenstown Stn Exit A/D) A & D 51, 111, 145, 186, 195, 970, NR5

Road

Taxi stands and pick-up/drop-off points are located near station exits:

Exit Road Provisions
A & D Commonwealth Avenue (Westbound) Taxi stand, Pick-up/drop-off point
B & C Commonwealth Avenue (Eastbound) Taxi stand, Pick-up/drop-off point

 

Rail Bridging Services

In the event of a MRT service disruption affecting Queenstown station, rail bridging services (also called MRT breakdown shuttle buses) may be activated to ply affected stretches of the East West Line. In which case, the buses can be boarded from the following bus stops:

Towards Bus stop Exit
East West Line
 EW1  Pasir Ris B/s 1: 11149 – C’wealth Ave (Queenstown Stn Exit B/C) B & C
 EW33  Tuas Link B/s 2: 11141 – C’wealth Ave (Queenstown Stn Exit A/D) A & D

In addition, passengers can board free regular bus services at bus stops officially linked to Queenstown station depending on the situation on the ground.


Passenger Usage Patterns

Serving developments in the vicinity of Commonwealth Avenue, Queenstown station encounters moderate demand throughout the day.

Construction

Brief History

Queenstown station opened on 12 March 1988, along with other East West Line stations between Outram Park and Clementi (except Dover).

Future Developments


Major Incidents


Gallery


External Links & References

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