Tampines Retail Park houses IKEA Tampines, Giant Hypermarket and Courts Megastore, making it a popular shopping destination.
In September 2023, IKEA, Giant and Courts each implemented their own dedicated shuttle bus services connecting directly to their respective premises. These shuttle bus routes establish convenient links between Tampines Retail Park and heartland MRT stations, namely Tampines, Bedok, and Sengkang. Shuttle services for Courts Megastore ended in June 2024.
New Bus Service 296, which serves Tampines Retail Park, was launched on 28 April 2024.
Shuttle Bus Services for Giant Tampines were revamped on 14 June 2025.
Tampines Retail Park Shuttle Services
Click to expand the following sections.
Tampines MRT Station ↔ Giant / IKEA
| EW2–DT32 Tampines MRT Station ↔ Tampines Retail Park |
Operating Daily | |
| From Tampines MRT | ||
| To Giant | Weekdays No Service |
Weekends & Public Holidays 10:30*, 11:40*, 12:50*, 14:00*, 15:00, 15:45, 16:25, 17:05, 17:55* & 19:05*Departures with * serve intermediate stops within Tampines town. Refer to section on intermediate stops below. |
| To IKEA | Monday – Friday (including Public Holidays) 12:00, 12:40, 13:20, 14:00, 15:00, 16:00, 16:45, 17:15, 17:45, 18:15, 18:45, 19:15, 19:45 & 20:15 |
Saturday – Sunday (including Public Holidays) 12:00, 12:35, 13:05, 13:35, 14:05, 14:35, 15:05, 15:35, 16:15, 16:45, 17:15, 17:45, 18:15, 18:45, 19:15, 19:45 & 20:15 |
| To Tampines MRT | ||
| From Giant | Weekdays No Service |
Weekends & Public Holidays 11:15*, 12:25*, 13:35*, 14:45, 15:30, 16:10, 16:50, 17:30* & 18:40*Departures with * serve intermediate stops within Tampines town. Refer to section on intermediate stops below. |
| From IKEA | Monday – Friday (including Public Holidays) 12:25, 13:05, 13:45, 14:45; 15:45; 16:30; 16:45; 17:00; 17:30; 18:00; 18:30; 19:00; 19:30 & 20:00 |
Saturday – Sunday (including Public Holidays) 12:20, 12:50, 13:20, 13:50, 14:20, 14:50, 15:20, 16:00, 16:30, 17:00, 17:30, 18:00, 18:30, 19:00, 19:30, 20:00 & 20:30 |
Shuttle services to/from Tampines MRT offered by IKEA operate daily, while the shuttle to/from Giant only operates on Weekends. These timings above are effective June 2025.
The pick-up point for all shuttle buses is at Tampines MRT Station pick-up point along Tampines Central 4, just outside Exit B.
Passengers can also take Bus Service 296 from Tampines Bus Interchange to Tampines Retail Park.
Giant Tampines Shuttle – Intermediate Stops
During selected timings from Tampines MRT, the Tampines Route serves the following intermediate stops before going to Giant Tampines Hypermarket:
| Towards Giant Tampines | From Giant Tampines |
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This arrangement started on 14 June 2025.
Sengkang MRT Station ↔ Giant
| NE16STC Sengkang MRT Station ↔ Tampines Retail Park |
Operating on Weekends and Public Holidays | |
| From Sengkang MRT | ||
| To Giant | 10:00, 11:05, 12:10, 13:15, 14:20, 15:25, 16:30, 17:35 & 18:40 | |
| via intermediate stops |
|
|
| To Sengkang MRT | ||
| From Giant | 10:35, 11:40, 12:45, 13:50, 14:55, 16:00, 17:05 & 18:10 | |
| via intermediate stops |
|
|
The shuttle service to Sengkang MRT is provided by Giant Hypermarket and operates only on Weekends & Public Holidays.
The pickup point for the Shuttle is at the Taxi Stand / Passenger Pick-up / Drop Off Point along Sengkang Square, near Sengkang MRT Station Exit C.
Passengers can also take Bus Service 27 between Sengkang MRT and Tampines Retail Park.
From 14 June 2025, the shuttle was amended to serve intermediate stops in Sengkang & Punggol town.
Bedok MRT Station ↔ Giant
| EW5 Bedok MRT Station ↔ Tampines Retail Park |
Operating on Weekends and Public Holidays | |
| From Bedok MRT | ||
| To Giant | 10:30, 11:30, 12:30, 13:30, 14:30, 15:30, 16:30, 17:30, 18:30 & 19:30 | |
| To Bedok MRT | ||
| From Giant | 11:10, 12:10, 13:10, 14:10, 15:10, 16:10, 17:10, 18:10, 19:10 & 20:10 | |
The shuttle service to Bedok MRT is provided by Giant Hypermarket and operates only on Weekends & Public Holidays.
Shuttle bus connectivity to this station resumed on 14 June 2025, after the service to IKEA was discontinued in March 2025.
Serangoon MRT Station ↔ IKEA Tampines
| NE12CC13 Serangoon MRT Station ↔ Tampines Retail Park |
Operating Daily | |
| From Serangoon MRT | ||
| To IKEA | Monday – Friday (including Public Holidays) 13:00, 14:00, 15:00, 16:00, 17:05, 18:10, 19:10, 20:05 |
Saturday – Sunday (including Public Holidays) 12:00, 13:00, 14:00, 15:00, 16:00, 17:00, 18:05, 19:05, 20:00 |
| To Serangoon MRT | ||
| From IKEA | Monday – Friday (including Public Holidays) 13:40, 14:40, 15:40, 16:45, 17:45, 18:45, 19:45 & 20:30 |
Saturday – Sunday (including Public Holidays) 12:40, 13:40, 14:40, 15:40, 16:40, 17:40, 18:40, 19:30 & 20:30 |
The shuttle service to Serangoon MRT is provided by IKEA Tampines. Service commenced on 17 March 2025 and the service operates daily.
The pickup point for the Shuttle is at the Serangoon Station Exit E along Serangoon Central, after the taxi stand/drop-off point, and just before the car-park entrance to Braddell Heights Community Hub. Passengers can also take Bus Service 58 between Serangoon MRT and Tampines Retail Park.
Operators
As of 6 Sep 2023:
- Giant: Leisure Frontier (S) Pte Ltd
- IKEA: Leisure Frontier (S) Pte Ltd (Subcontracted from Bookabus Pte Ltd)
The Tampines Retail Park shuttle by ComfortDelGro Bus formerly served Giant, IKEA & Courts. Courts and IKEA exited the Tampines Retail Park shuttle bus network from 1 Apr 2021 and 15 May 2023 respectively.
The operator for the Giant shuttle was changed from ComfortDelGro Bus to Leisure Frontier on 6 September 2023.
The Courts Megastore shuttle was formerly operated by Leisure Frontier (S) Pte Ltd (Subcontracted from Bookabus Pte Ltd).
Shuttle Boarding Points at Tampines Retail Park
Operating History
Early years
The Tampines Retail Park free shuttle started in December 2006, in tandem with the opening of IKEA Tampines. Operated by SBS Transit, the daily Tampines MRT ↔ IKEA Tampines route was operated at 30-minute intervals. A new daily route, Bedok MRT ↔ IKEA Tampines, was added in March 2007. As Giant Hypermarket and Courts Megastore opened in the following months, the shuttle was amended to serve these outlets as well.
In September 2007, the Pasir Ris MRT ↔ IKEA Tampines route was launched, operating on weekdays only at 45-minute intervals. This shuttle service stopped at various en-route bus stops along Pasir Ris Drive 1, 8, 3 and 12. In late 2008, this service would be converted to daily operation, and in April 2009, weekday service was discontinued owing to low usage.
Also in late 2008, the Sengkang MRT ↔ IKEA Tampines route was launched, operating on weekends only at 1-hour intervals.
SMRT Operations
Sometime in 2009, SMRT’s charter arm BusPlus took over the Tampines Retail Park shuttle, with PA-plated Dennis Lance buses running daily and supplemented by TIB-plated Mercedes-Benz O405 buses on weekends. From ~2012, Dennis Lance buses would make up the full operating fleet, substituting Mercedes-Benz O405 buses.
In late 2014/early 2015, the Pasir Ris MRT ↔ IKEA Tampines route would only stop at Pasir Ris MRT, omitting all en-route stops in Pasir Ris.
ComfortDelGro Operations & Courts Decoupling
From 1 November 2016, ComfortDelGro Bus took over operations of the Tampines Retail Park shuttle services. The Tampines, Bedok and Sengkang routes were served by low-entry Scania K230UB buses that were formerly deployed on NUS Internal Shuttle Bus routes, while a minibus covered the Pasir Ris route. Coach buses would occasionally be deployed as replacement buses.
On 1 April 2021, Courts Megastore decoupled from the Tampines Retail Park shuttle service network, launching its own daily shuttle service to Tampines operated by minibuses. That same day, the shuttle routes were amended to omit Courts Megastore, and Courts was correspondingly removed from the bus’ liveries, initially via removing/covering mentions of Courts. Several months later, buses were re-stickered with an updated livery promoting IKEA and Giant only.
In February 2023, ComfortDelGro Bus would introduce Volvo B9L buses to the regular Tampines Retail Park shuttle fleet. Like the preceding Scania K230UB buses, these buses were also displaced from the NUS Internal Shuttle Bus fleet as newer buses were introduced to NUS. Buses were initially deployed in NUS colours and later received the black-themed livery promoting IKEA and Giant.
2023 IKEA Decoupling
On 15 May 2023, IKEA Tampines abruptly exited from the existing Tampines Retail Park shuttle network. Between 15–31 May 2023, a significantly-degraded interim timetable was introduced by IKEA with Bookabus Pte Ltd appointed as transport provider. Daily Tampines ↔ IKEA trips operated at 1-hour intervals, and Bedok ↔ IKEA trips operated only on weekends at 1-hour intervals (no weekday service). The shuttle services from Sengkang and Pasir Ris MRT stations were discontinued.
According to IKEA, the shuttle service will be coordinated by Bookabus and seating capacity is limited to a first-come-first-served basis. During the interim period, the Tampines route was served by a 13-seater Toyota Hiace van on weekdays, and a minibus was deployed on weekends. The Bedok route was served by a Toyota Hiace van. Both routes are served by a minibus from 1 June 2023.
At the same time, Giant Hypermarket inherited the existing Tampines Retail Park shuttle network from 15 May 2023, with ComfortDelGro bus continuing to operate the service. The shuttle routes to Tampines, Bedok, Pasir Ris and Sengkang remained unchanged, except for the removal of IKEA Tampines as an en-route stop, and a reduction in shuttle bus frequencies. References to IKEA Tampines were also removed from the bus’ liveries.
2023 Giant Shuttle Degradation / Change of Operator
The Giant Tampines shuttle service schedule was revised from 6 September 2023, with changes summarised below:
- Tampines MRT route to only operate on weekends instead of daily, with shortened operating hours (1030 – 1900 instead of 0745 – 2230)
- Bedok MRT route to be withdrawn, previously operating daily
- Sengkang MRT route operating hours on weekends to be shortened (1000 – 1800 instead of 0800 – 2200)
- Pasir Ris MRT route to be withdrawn, previously operating on weekends only
The operator for the Giant shuttle also changed from ComfortDelGro Bus to Leisure Frontier.
2024 and beyond
On 1 June 2024, shuttle service to Courts Megastore ceased, with Courts no longer providing shuttle bus services.
On 17 March 2025, IKEA discontinued the shuttle service to Bedok MRT. A new route between IKEA Tampines and Serangoon MRT was launched, operating daily.
On 14 June 2025, changes to the shuttle services to Giant Tampines were made.
- Intermediate stops were added to the Tampines & Sengkang Route
- Shuttle service between Giant and Bedok MRT resumed on Weekends & Public Holidays
Detailed Timings:
Continued on Page 2:
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Date 17.5.21
Time 1710 hrs
I arrived at Bedok bus stop 84031 at 1710 hrs awaiting for Ikea shuttle bus to arrive at designated pick up point at 1715 hrs
Till 1735 hrs the shuttle bus still not arrived
Can someone explained what had happened ?
Rdgs
Hi, I would like to raise an issue happened on the bus PB9698 travelling to Tampines on 17th Feb 2021 ard 2.30pm.
My dad, an 80 year old man with things in his hands boarded the bus at Ikea Tampines, the bus driver moved off without waiting for him to be seated. In the event, he fell and hit his head and body. The driver was responsible for his fall but did not take any further action on this. Shouldn’t the driver be thoughtful enough to wait for the weak and elderly person to be seated before moving off! With pain, my dad struggled his way home, in the end, he was being brought to Sengkang Hospital for further checks. At the hospital, his diagnosis was Minor Head Injury and Low Back Pain, he was then admitted into hospital.
We, as family would like the authority will look into this matter and give us a satisfactory reply on it.
Thank you and hope to receive your reply soon.
5.30pm bus is departing earlier every week. Before is 5.28pm and now is 5.26pm.
Hi there. I would like to feedback about your shuttle bus driver. Today 26 Oct 2020 at around 12.10pm. I was driving along Tampines Avenue 5 before AIA Building.
The Shuttle Bus no. Plate PA9596T was initially on the left lane cut into my lane even though there is little space and force me to step brake. Next the driver who was on the turning lane (3rd Lane) to Tampines Avenue 4 Then cut into my lane again just before the NTUC Income Tampines junction Building to take a right turn. And again I have to step brake to let him filter to my lane in order for him to take to the right turning lane.
Imagine if it’s a new driver in this situation. Do you think he or she will be in time to step brake to let the big vehicle to pass through?
We could not tolerate such a reckless driver on the road as accident might happen due to his way of driving.
Hope the authority will look into it and give us a satisfactory reply!
Tks, popiahqueen.
Since the shuttle service is free no one shud complain abt their schedule . If anyone cannot wait then they have to take a bus or cab . But I have been hoping & wish that there will be similar shuttle service at a flat rate of $1. I believe that people who are genuinely going to ikea to shop will be willing to pay for the service. Only those who have no intention to buy anything will complain. So in future if there’s such a service, at $1 & only half hr interval max , many people will appreciate.
shuttle bus from tamp mrt did not arrive for 10.45am slot. Few of the passengers have been waiting since 10.40 and had to wait for the 11.15am one instead