Tampines MRT Station

Tampines MRT Station (EW2/DT32) is an above-ground station along the East West Line (EWL) and underground station along the Downtown Line (DTL). It is located within the Tampines East planning subzone, and is built at Tampines Town Centre, next to Tampines Avenue 4, Tampines Central 4 and Tampines Central 5.

The station is named after the Tampines estate, in turn named after the Ironwood trees known to the locals as Tempinis (scientific name: Streblus elongatus), that grew abundantly in this area in the old days.

The station is a transport node for residents of Tampines New Town, serving adjacent shopping malls (Tampines Mall, Tampines One, Century Square), community amenities (Our Tampines Hub, etc.), office buildings, schools and housing developments. Bus services are offered from Tampines Bus Interchange and Tampines Concourse Bus Interchange which connect to other parts of the estate.

Tampines Station became an interchange station with the Downtown Line Stage 3 on 21 Oct 2017, with the station code  EW2  DT32 
. There is no paid link between the East West Line & Downtown Line Station.

The Downtown Line station serves as a Civil Defence shelter.

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First / Last Train Timings

East West Line – EW2 Tampines
Destination	First Train			Last Train
	Weekdays	Sat	Sun & PHs	Daily
EW1 Pasir Ris	5:21am	5:21am	5:47am	12:37am
EW33 Tuas Link	5:31am	5:31am	5:57am	11:26pm

 

Downtown Line – DT32 Tampines
Destination	First Train		Last Train
	Weekdays & Sat	Sun & Public Holidays	Daily
DT1 Bukit Panjang	5:43am	6:01am	11:47pm
DT35 Expo	6:16am	6:36am	12:35am

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Station Layout

L2	EWL Platform A	East West Line towards EW1 Pasir Ris
	EWL Platform B	East West Line towards EW33 Tuas Link
L1	EWL Concourse	Faregates, Ticketing machines, Passenger Service Centre, TransitLink Ticket Office, Retail Shops
	Street Level	Tampines Bus Interchange, Tampines Concourse Bus Interchange, Bus stops, Taxi stand, pick-up/drop-off point, Retail Shops, Public Transfer Area between East West Line & Downtown Line
B1	Subway	Underpass, Retail Shops
B2	DTL Concourse	Faregates, Ticketing machines, Passenger Service Centre
B3	DTL Platform B	Downtown Line towards  DT35  CG1  Expo
	DTL Platform A	Downtown Line towards  DT1  BP6  Bukit Panjang

Platforms

East-West Line (L2):

Platform A: East West Line towards  EW1  Pasir Ris (→) Platform B: East West Line towards  EW33  Tuas Link via  EW3  Simei (←)

Tampines station along the East-West Line has two elevated platforms in an island platform arrangement. Half-height Platform screen doors are installed at the platform edge for the safety of commuters, and retrofitted High volume, low speed (HVLS) fans keep passengers cool. Similar to most platforms along the Eastern side of the East West Line, a barrel vault roof design allows for a spacious interior that is easily navigated.

Passenger Information Systems, which are plasma display screens located at each platform, display expected train arrival times and key messages. Tactile flooring helps to guide the visually-handicapped from the platform to station exits. Escalators, lifts and stairs connect the Platform level to the Ticket Concourse level below.

Downtown Line (B3):

Platform B: Downtown Line towards DT35CG1 Expo via DT33 Tampines East (→) Platform A: Downtown Line towards DT1BP6 Bukit Panjang via DT31 Tampines West (←)

Tampines station along the Downtown Line has two platforms in an island platform arrangement, with both platforms utilized for trains travelling in either direction. Full-height Platform screen doors isolate the air-conditioned station from the tunnel environment, enhancing commuter safety and station comfort. A set of escalators, stairs and lifts connect to the concourse above. The ceiling is two floors high at platform level, conveying a spacious feel.

Passenger Information Systems, which are plasma display screens located at each platform, display expected train arrival times and key messages. Tactile flooring helps to guide the visually-handicapped from the platform to the station exits.

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Concourse

East-West Line (L1):

The station has a ticket concourse located at ground level. It features faregates for automatic fare collection and provides access between paid and unpaid areas of the station, with at least least one bidirectional wide-swinging gate for the benefit of passengers-in-wheelchairs and those carrying bulky items or travelling with prams.

General Ticketing Machines allow commuters to purchase tickets for single or multiple journeys, and along with TransitLink Add Value Machines, offer contactless card transactions. The station office functions as a Passenger Service Centre, and is staffed during operating hours, where commuters may make travel inquiries or perform card transactions using cash payment. A TransitLink Ticket Office is also located at this station, operating from 8:00am to 9:00pm daily.

Toilets and retail shops are located in the unpaid areas of the station, at ground level.

Downtown Line (B2):

The concourse features faregates for automatic fare collection and provides access between paid and unpaid areas of the station, with at least one bidirectional wide-swinging gate for the benefit of passengers-in-wheelchairs and those carrying bulky items or travelling with prams.

General Ticketing Machines allow commuters to purchase tickets for single or multiple journeys, and along with Top-up Machines, offer contactless card transactions. The station office functions as a Passenger Service Centre, and is staffed during operating hours, where commuters may make travel inquiries or perform card transactions using cash payment.

Toilets are located in the unpaid areas of the station, at Basement 1.

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Art in Transit: “The Big Round & The Tall Long” by Studio Juju: Timothy Wong & Priscilla Lui

‘The Big Round‘ is 7 metres wide and 7 metres tall.
‘The Tall Long‘ is 9 metres tall.

‘The Big Round‘, a singular expressive geometry, is stripped away from all extravagance of form and details.
‘The Tall Long‘ is buoyant and stretches upwards.

Through their sheer size and proportion, ‘The Big Round & The Tall Long‘ engages the commuters by inviting them to either step away in order to view it, or to simply be drawn in to a presence that is larger than the self.

In doing so, one experiences the relationship between oneself and the hyperbolic shapes, and oneself to the vastness of the station.

Civil Defence shelter

The underground Tampines Station (Downtown Line) is designated as a Civil Defence (CD) shelter, which will be activated in times of national emergency. Apart from reinforced construction, the stations are designed and equipped with facilities to ensure the shelter environment is tolerable for all shelterees during shelter occupation. These facilities include protective blast doors, decontamination facilities, ventilation systems, power and water supply systems and a dry toilet system.

Transferring between Train Lines – Public Transfer Area (Unpaid Link)

From the East-West Line, commuters are to tap out via the faregates at the station concourse (L1) and take Exit A. Following which, commuters walk along a Public Transfer Area next to EastLink Mall, enter the Downtown Line station via Exit D to the Subway level (B1) and tap back into the train network at the Downtown Line concourse (B2).

A grace period of 15 minutes is allocated to commuters making the transfer between the East West and Downtown Line Tampines Station. A new journey will be charged after the transfer window expires.

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Exits

The East-West Line station has three exits on the ground floor of the station clustered around the unpaid area of the concourse. Exits A & B offers barrier-free accessibility for the disabled.

The Downtown Line station has four exits to street level. Exits D, E & G offers barrier-free accessibility for the disabled.

Exits A, B & C are connected to the East West Line station while Exits D, E, F & G are connected to the Downtown Line station. Exit G is a lift-only exit.

Exit	Disabled access	Location	Nearby
A	Yes	Bus Interchange	Tampines Bus Interchange, AIA Tampines, EastLink Mall, Hitachi Square, OCBC Centre One, OCBC Centre Two, Tampines Grande, Abacus Plaza, OCBC Centre Two, Our Tampines Hub, Tampines Junction, Telepark, UOB Tampines Centre, Darul Ghufran Mosque, Unpaid link to Tampines Downtown Line Station
B	Yes	Tampines Central 4 / Tampines One	Tampines 1, Tampines Avenue 4, Tampines Central 4, Tampines Polyclinic, Tampines North Community Club, Tampines Retail Park Shuttle Bus Pick-up point (Giant/Ikea/Courts), Tampines Community Plaza, Pasir Ris Secondary School, Kheng Chiu Happy Lodge, Tampines Street 21, HDB Tampines Heart, HDB Sun Plaza View, HDB Sun Plaza Gardens
C	No	Tampines Central 5 / Tampines Mall	Abacus Plaza, OCBC Centre Two, Tampines Plaza, Tampines Point, Telepark, UOB Tampines Centre, Century Square, CPF Tampines Building, Tampines Mall
D	Yes	Tampines Central 1 / Bus Interchange	Tampines Bus Interchange, Century Square, Cycling Path & Park Connector, Eastlink Mall, Sun Plaza Park, Tampines Mall, Tampines North Community Centre, Tampines One, Tampines Polyclinic, Unpaid link to Tampines East West Line Station
E	Yes	Tampines Concourse	Tampines Concourse Bus Interchange, British Council (Tampines), Hitachi
F	No	Tampines Central 1 / Bus Interchange	Abacus Plaza, AIA Tampines, CPF Tampines Building, Income at Tampines Junction, Income at Tampines Point, Masjid Darul Ghufran, OCBC Tampines Centre One, OCBC Tampines Centre Two, Our Tampines Hub, Tampines Bus Interchange, Tampines Plaza, Tampines Primary School, Tampines Secondary School, Telepark, UOB Tampines Centre
G	Yes	Tampines Central 1 / Bus Interchange

Station Amenities

• Retail shops and Public toilets at Concourse level (unpaid areas)
• ATMs and Self-service machines at Concourse level (unpaid areas)
• Bicycle racks at station exits
• TransitLink ticket office (at East West Line Station)
  Operating Hours: 8:00am to 9:00pm daily.

Safety Features

• Emergency Train Stop buttons on the station platform, when activated, will prevent approaching trains from entering the station, and any train already stopped at the platform will be prevented from moving off.
• Emergency telephones at station platforms and the intercom system inside the lifts enable commuters to communicate with station staff in the Passenger Service Centre.
• Emergency door handles allow the platform doors to be opened manually from the train-side in the event of failure.
• Fire Extinguishers in various locations
• All escalators equipped with Emergency Stop buttons

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Transport Connections

Tampines station connects to a bus interchange, several bus stops in the vicinity, as well as taxi stands and passenger pick-up points.

Bus

There are two bus interchanges and four official bus stops linked to Tampines station.

No.	Bus stop	Exit	Bus Routes
Tampines Bus Interchange		A / D / F / G	3, 4, 8, 10, 19, 20, 22, 23, 28, 29, 31, 37, 38, 46, 65, 67, 68, 69, 72, 81, 127, 291, 292, 293, 969
Tampines Concourse Bus Interchange		A / E	18, 39, 129, 298
B/s 1	76141 – Tampines Ave 4 (Tampines Stn/Int)	B	2N, 3, 15, 21, 27, 129, 168, 298, NR7
B/s 2	76149 – Tampines Ave 4 (Opp Tampines Stn/Int)	B	3, 15, 21, 27, 129, 168, 298
B/s 3	76551 – Tampines Ctrl 1 (Tampines Stn Exit D)	A / D	18, 129, 298
B/s 4	76559 – Tampines Ctrl 1 (Aft Tampines Stn Exit E)	A / E	18, 129, 298

Road

Taxi stands and pick-up/drop-off points are located near station exits:

Exit	Road	Provisions
A	Tampines Avenue 4 (Tampines Mall driveway)	Taxi stand (I03), Pick-up/drop-off point
B	Tampines Central 4 (Tampines One driveway)	Taxi stand
B	Tampines Central 4 (outside Tampines Stn)	Pick-up/drop-off point
F/G	Tampines Central 1 (outside Tampines Stn)	Pick-up/drop-off point

Rail Bridging Services

In the event of a MRT service disruption affecting Tampines station along the, rail bridging services (also called MRT breakdown shuttle buses) may be activated to ply affected stretches of the East West Line or Downtown Line. In which case, the buses can be boarded from the following bus stops:

Towards	Bus stop	Exit
East West Line
EW1  Pasir Ris	B/s 1: 76141 – Tampines Ave 4 (Tampines Stn/Int)	B
EW33  Tuas Link	B/s 2: 76149 – Tampines Ave 4 (Opp Tampines Stn/Int)	B
Downtown Line
DT1  BP6  Bukit Panjang	B/s 3: 76551 – Tampines Ctrl 1 (Tampines Stn Exit D)	D
DT35CG1 Expo	B/s 4: 76559 – Tampines Ctrl 1 (Aft Tampines Stn Exit E)	E

In the event of a large-scale rail disruption affecting multiple lines, special shuttle bus services may be activated in addition to the usual bus bridging services. They are:

Route	Bus stop	Exit
Paya Lebar – Bedok – Tampines	B/s 2: 76149 – Tampines Ave 4 (Opp Tampines Stn/Int)	B

In addition, passengers can board free regular bus services at bus stops officially linked to Tampines station depending on the situation on the ground.

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Passenger Usage Patterns

Serving Tampines Town Centre, Tampines station encounters high demand throughout the day as a transport node for Tampines Town Centre residents.

Construction

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Brief History

Tampines station opened on 16 December 1989 along with Simei and Pasir Ris stations.

Downtown Line Stage 3 (DTL3) Contract 926 for the construction and completion of Tampines West station and its associated tunnels was awarded to Cooperativa Muratori & Cementisti – C.M.C di Ravenna for approximately S$226.92 million in July 2011. Along with Contract 927 for Bedok Reservoir station, these two contracts were the first MRT contracts in Singapore undertaken by the Italian company, with prior experience in construction of railway projects in Italy.

The Downtown Line station opened on 21 October 2017, making Tampines station as an interchange station with the Downtown Line.

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Major Incidents

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Gallery

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External Links & References

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