Serangoon MRT Station

NE12CC13
Serangoon
实龙岗 | சிராங்கூன்
Station exit E
Address 600 Upper Serangoon Road, Singapore 534801 (NEL)
21 Serangoon Central, Singapore 556082 (CCL)
Line Served   North East Line
  Circle Line
Operator SBS Transit (NEL)
SMRT Trains (CCL)
Structure Underground (NEL & CCL)
Platform Island (NEL & CCL)
Opened 20 Jun 2003 (NEL)
28 May 2009 (CCL)

Serangoon MRT Station (NE12/CC13) is an underground interchange station along the North East Line (NEL) and Circle Line (CCL) Stage 3, located at the boundaries of Serangoon Central and Upper Paya Lebar planning subzones. It is built along Upper Serangoon Road, at the junction with Serangoon Central.

This train station is affected by North East Line Early Closure (Serangoon – Punggol) on selected Fridays & Saturdays in November 2019.
Click here for more details.

Named after the housing estate it is located in, Serangoon is thought to be derived from the ranggong bird, a species of stork abundant in the swamps around the Serangoon River or the Rangon River, its old name. The numeral “one” or satu in Malay abbreviated to sa, led to the name Serangoon. It was also known for a long time as Saranggong Road.

Serangoon Station serves the town centre area, including the nex shopping mall, nearby community amenities and commercial areas, and large numbers of residential developments. Bus services are offered from the Serangoon Bus Interchange connecting to other parts of the estate.


First / Last Train Timings

North East Line – (NE12) Serangoon
Destination First Train Last Train
Weekdays Saturdays Sun & Public Holidays Weekdays Saturdays Sun & Public Holidays
NE1 HarbourFront 5:33am 5:54am 6:14am 11:40pm 11:39pm 11:39pm
NE17 Punggol 6:06am 6:07am 6:27am 12:17am 12:17am 12:16am
Circle Line – (CC13) Serangoon
Destination First Train Last Train
Weekdays & Saturdays Sun & Public Holidays Daily
CC1 Dhoby Ghaut 5:44am 6:11am 11:40pm
CC7 Mountbatten 12:17am
CC12 Bartley 12:40am
CC29 HarbourFront 5:18am 5:42am 11:13pm
CC26 Pasir Panjang 11:43pm
CC23 one-north 11:59pm
CC17 Caldecott 12:27am

Station Layout

L1 Street level Bus stops, Taxi stand, pick-up/drop-off point
M NEX NEX (Basement 2), Bus Interchange
B1 NEL Concourse Faregates, Ticketing machines, Passenger Service Centre, TransitLink Ticket Office, Retail Shops
Transfer Linkway Paid Transfer Linkway between NEL & CCL Concourses
CCL Concourse Faregates, Ticketing machines, Passenger Service Centre
B2 NEL Platform A North East Line towards NE1CC29 HarbourFront
NEL Platform B North East Line towards NE17PTC Punggol
CCL Platform A Circle Line towards CC29NE1 HarbourFront
CCL Platform B Circle Line towards CC1NS24NE6  Dhoby Ghaut and CE2NS27  Marina Bay (Peak Hours)

Platforms

North East Line (B2):
Platform A: North East Line towards NE1CC29 HarbourFront via NE11 Woodleigh (→)
Platform B: North East Line towards NE17PTC Punggol via NE13 Kovan (←)
Circle Line (B2):
Platform A: Circle Line towards CC29NE1 HarbourFront via CC14 Lorong Chuan (→)
Platform B: Circle Line towards CC1NS24NE6 Dhoby Ghaut & CE2NS27 Marina Bay (Peak Hour Alternate Trains) via CC12 Bartley (←)

Serangoon station has four platforms, with the North East Line (NEL) and the Circle Line (CCL) occupying two platforms in an island platform arrangement, separated by depth. Full-height Platform screen doors isolate the air-conditioned station from the tunnel environment, enhancing commuter safety and station comfort. Passenger Information Systems, which are plasma display screens located at each platform, display expected train arrival times and key messages. Tactile flooring helps to guide the visually-handicapped from the platform to the station exits and other platforms on connecting rail lines.

All platforms are served by a set of escalators, stairs and lifts which connect to the concourse and transfer linkway above. While both platforms are indicated as Basement 2, the Circle Line runs underneath the North East Line.

Concourse

North East Line and Circle Line station concourses are both located at Basement 1. They feature faregates for automatic fare collection and provides access between paid and unpaid areas of the station, with at least one bidirectional wide-swinging gate for the benefit of passengers-in-wheelchairs and those carrying bulky items or travelling with prams.

General Ticketing Machines allow commuters to purchase tickets for single or multiple journeys, and along with Top-up Machines (CCL), offer contactless card transactions. The station offices at each concourse function as a Passenger Service Centre, and is staffed during operating hours, where commuters may make travel inquiries.

While both concourses are indicated as Basement 1, the Circle Line concourse is built deeper than the North East Line. Both concourses have exits to the basement of nex shopping mall and surface level.

NEL Art in Transit: “Memories of Childhood” by Eng Joo Heng

This heart-warming work offers a joyful look back at childhood in the rural villages of Singapore’s past. The artist, a printmaker, created these colourful images of children at play from woodcuts which he cut by hand. The final work, produced in silkscreen or vitreous enamel panels eloquently captures the innocence and wonder of childhood.

CCL Art in Transit: “View of Life” by Sarkasi Said

Reflecting on a lifetime of experience, Sarkasi Said expresses his love for batik, creating the vibrant artwork with intense colours that exudes movement and motion. Lyrical lines and construct shapes are painted in harmony, balancing the composition of the environment.

Civil Defence shelter

Serangoon NEL station is one of thirteen stations along the North East Line designated as Civil Defence (CD) shelters, which will be activated in times of national emergency. Apart from reinforced construction, the stations are designed and equipped with facilities to ensure the shelter environment is tolerable for all shelterees during shelter occupation. These facilities include protective blast doors, decontamination facilities, ventilation systems, power and water supply systems and a dry toilet system.

Station Amenities

  • Retail shops at NEL Concourse Level (B1)
  • Public toilets at Street Level (L1), near Exit A & at CCL Concourse Level (B1)
  • Bicycle racks at station exits
  • ATMs and Self-Service Machines at NEL Concourse Level (B1) & CCL Concourse Level (B1)
  • TransitLink Ticket Office
    Operating Hours: 1200hrs – 1930hrs on Weekdays and Sundays, 1200hrs – 1800hrs on Saturdays
    No Operation on Public Holidays

Exits

Serangoon MRT station has six exits leading ground level (A, B, C, D, E and F), among which Exits D and F do not offer barrier-free accessibility. Underground exits G and H lead to Basement 2 of the nex shopping mall.

Passengers heading to Serangoon Bus Interchange can use Exits G or H at nex level B2, or via Exit F at street level.

Exit Location Nearby
A Upper Serangoon Road (Southbound) Serangoon Central (Blks 401 – 414), Sunshine Terrace, Saint Gabriel’s Secondary School, Serangoon Avenue 1
B Serangoon Central
(Northbound)
Serangoon Avenue 2, Serangoon Town Centre, Serangoon Bus Interchange
C Serangoon Central
(Southbound)
Serangoon Central (Blks 201 – 210), Paya Lebar Methodist Church
D Lew Lian Gardens Serangoon Central (Blks 415 – 427), Lorong Liew Lian (Blks 1 – 8)
Upper Serangoon Road (Southbound),  Apartment Blocks 415 – 427, St. Gabriel’s Secondary School, Gabriel Villas, Ardisia Gardens, Jade Residences
E NEX
Serangoon Central / Serangoon Avenue 2
Braddell Heights Community Hub Marine Parade Town Council (Serangoon Office), Serangoon Central Post Office, Serangoon Stadium / Swimming Complex, Serangoon Community Park, NEX
F Serangoon Central / Serangoon Avenue 2 Braddell Heights Community Centre, Serangoon Neighbourhood Police Centre, Apartment Blocks 231 to 245; 301 to 335, Yangzheng Primary School, Zhonghua Secondary School, Serangoon Bus Interchange
G NEX (Basement 2) NEX Mall, Serangoon Bus Interchange
H NEX (Basement 2) NEX Mall, Serangoon Bus Interchange

Transport Connections

Serangoon station connects to several bus stops in the vicinity, as well as taxi stands and passenger pick-up points.

Bus

There is a bus interchange and seven official bus stops linked to Serangoon station.

No. Bus stop Exit Bus Routes
Serangoon Bus Interchange F / G / H 100, 101, 103, 105, 109, 158, 315, 317
B/s 1 62139 – Upper Serangoon Road (S’goon Stn Exit A/Blk 413) A 45, 58, 107, 107M, 147, 153, 158, 853, 853M
B/s 2 62189 – Upper Serangoon Road (S’goon Stn Exit D/Blk 416) D 101, 103, 317
B/s 3 62131 – Upper Serangoon Road (S’goon Stn Exit H) B / H 45, 58, 101, 103, 107, 107M, 147, 153, 317, 853, 853M, NR6
B/s 4 66351 – Serangoon Central (S’goon Stn Exit B) B / E 22, 43, 43M, 53, 70, 70M, 81, 82, 315
B/s 5 66359 – Serangoon Central (S’goon Stn Exit C/Blk 201) C 22, 43, 53, 53M, 70, 70M, 116, 315
B/s 6 66389 – Serangoon Avenue 2 (S’goon Stn Exit F) F 45, 58, 105, 109, 133, 135
B/s 7 66381 – Serangoon Avenue 2 (Opp S’goon Stn Exit F) F 45, 58, 133, 135

Road

Taxi stands and pick-up/drop-off points are located next to station exits:

Exit Road Provisions
A Serangoon Central Taxi stand (G07), pick-up/drop-off point
C Upper Serangoon Road (Northbound) Taxi stand (G06)
E Serangoon Ctrl (Northbound, outside NEX) Taxi stand (G05), pick-up/drop-off point

Rail Bridging Services

In the event of a MRT service disruption affecting Serangoon station, rail bridging services (also called MRT breakdown shuttle buses) may be activated to ply affected stretches of the North-East Line or Circle Line. In which case, the buses can be boarded from the following bus stops:

Towards Bus stop Exit
North East Line
NE1CC29 HarbourFront B/s 1: 62139 – Upper Serangoon Road (S’goon Stn Exit A/Blk 413) A
NE17PTC Punggol B/s 3: 62131 – Upper Serangoon Road (S’goon Stn Exit H) B
Circle Line
CC1NS24NE6 Dhoby Ghaut B/s 6: 66389 – Serangoon Avenue 2 (S’goon Stn Exit F) F
CC29NE1 HarbourFront B/s 7: 66381 – Serangoon Avenue 2 (Opp S’goon Stn Exit F) F

In addition, passengers can board regular bus services at bus stops officially linked to Serangoon station for free rides.


Passenger Usage Patterns

Serangoon is an important interchange station linking the North-East Line with the Circle Line, and as such, encounters large numbers of transfer passengers between the two lines. It also benefits the nex shopping mall, as well as residential developments in the vicinity, hence passenger traffic through this station is relatively high.

Construction

North East Line (NEL) Contract 704 for the design and construction of Woodleigh and Serangoon stations and associated tunnels was awarded to Wayss & Freytag – Econ Piling – Chew Eu Hock Construction Joint-Venture on 23 June 1997 for S$316.7 million. The contract also includes the construction of a pair of 3-lane flyovers with two interchanges along Upper Serangoon Road, to be built above the bored tunnels and Serangoon Station.

Circle Line Stage 3 (CCL3) Contract 852 for the construction and completion of Serangoon stations and associated tunnels between Bartley and Lorong Chuan was awarded to local, Chinese and Austrian companies Woh Hup / Shanghai Tunnel Engineering Co. (STEC) / Alpine Mayreder Joint Venture for S$155.9 million.

Future Developments


Major Incidents

In February 2005, Circle Line excavation work underneath the Serangoon NEL station ran into an unusually large amount of groundwater, causing ground subsidence that affected the North East Line station as well as the Serangoon viaduct. The slight upset in the station’s level meant trains had to slow down when entering and leaving the station, a precaution against derailment which lasted till the early months of 2007.


Gallery


External Links & References

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