North East Line Rail Bridging Service

The North East Line (NEL) Rail Bridging Service (or NEL free shuttle bus service / NEL Free Bridging Bus Service) is an emergency bus service which is provided in the event of a Train Service Disruption involving the North East Line, which is operated by SBS Transit.

When a section of the North East Line is suspended, this service may be activated to ferry affected commuters between affected stations, hence minimizing the impact of rail disruptions on commuters. This service may also be activated should there be a significant addition of expected travelling time along the NEL.


When the NEL bridging bus service is activated along a specific stretch of the NEL, information will be disseminated through SBS Transit and the Land Transport Authority (LTA)’s media platforms. The service will only stop at specific bus boarding points (either at bus stops, bus interchanges, or roadside bus boarding points) which are marked out in the ticket concourse of every station.

This service is offered for free, in addition to free boarding of regular bus services during a disruption.


Route Map towards Punggol:

Route Map towards HarbourFront:

Technical Information
Route WAB_logo_20px
Telok Blangah Rd (HarbourFront MRT) ↔ Punggol Temp Int (Punggol MRT)
Passes Through Specific North East Line MRT Stations
(Disseminated at moment of activation)
Free Travel
Operator Information
Current Operator SBS Transit Ltd
Current Fleet Any SBS Transit Bus
Departure Times
Activated and withdrawn only when disseminated

Routes are compiled based on observations during a rail disruption.

MRT Stations Served:

Recent History of Activation (From 2018)
Date Sector Served Disruption Reason
11 Apr 2018 Outram Park ↔ Potong Pasir Train Fault at Little India
15 Oct 2018 Farrer Park ↔ Potong Pasir Power Fault
27 Feb 2020 Punggol ↔ Buangkok &
Punggol ↔ Hougang
Power Fault
(Broken contact wire of the Overhead Catenary System at the train launching track of Sengkang depot)
28 Mar 2021 Serangoon ↔ Punggol Power Fault
(Damaged segment of the Overhead Catenary System at Buangkok Station)



External Links & References

Back to Rail Bridging Services

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