North East Line Rail Bridging Service

The North East Line (NEL) Rail Bridging Service (or NEL free shuttle bus service / NEL Bridging Bus) is an emergency bus service which is provided in the event of a Train Service Disruption involving the North East Line, which is operated by SBS Transit.

When a section of the North East Line is suspended, this service may be activated to ferry affected commuters between affected stations, hence minimizing the impact of rail disruptions on commuters. This service may also be activated should there be a significant addition of expected travelling time along the NEL.

14119 Opp VivoCity NE1CC29 Telok Blangah Rd
10018 Outram Pk Stn Exit 6/SGH EW16NE3TE17 Eu Tong Sen St
05013 Chinatown Stn Exit C NE4DT19 Eu Tong Sen St
04222 Clarke Quay Stn Exit E NE5 Eu Tong Sen St
08057 Dhoby Ghaut Stn NS24NE6CC1 Orchard Rd
40019 Little India Stn NE7DT12 Bt Timah Rd
07211 Aft Farrer Pk Stn Exit G NE8 S'goon Rd
60121 Boon Keng Stn/Blk 102 NE9 S'goon Rd
60261 Potong Pasir Stn Exit C NE10 Upp S'goon Rd
61031 Woodleigh Stn Exit B NE11 Upp S'goon Rd
62131 Serangoon Stn Exit H NE12CC13 Upp S'goon Rd
63031 Kovan Stn Exit B NE13 Upp S'goon Rd
64009 Hougang Ctrl Int NE14 Hougang Ctrl
67609 Buangkok Stn Exit A NE15 Sengkang Ctrl
67009 Sengkang Int NE16STC Sengkang Sq
65009 Punggol Temp Int NE17PTC Punggol Pl
65009 Punggol Temp Int NE17PTC Punggol Pl
67009 Sengkang Int NE16STC Sengkang Sq
67601 Buangkok Stn Exit B NE15 Sengkang Ctrl
64009 Hougang Ctrl Int NE14 Hougang Ctrl
63039 Kovan Stn Exit C NE13 Upp S'goon Rd
62139 Serangoon Stn Exit A/Blk 413 NE12CC13 Upp S'goon Rd
61039 Woodleigh Stn Exit A NE11 Upp S'goon Rd
60269 Potong Pasir Stn Exit B NE10 Upp S'goon Rd
60119 Opp Boon Keng Stn NE9 Bendemeer Rd
50251 Farrer Pk Stn Exit A NE8 Rangoon Rd
08031 Dhoby Ghaut Stn Exit B NS24NE6CC1 Penang Rd
04239 Opp Clarke Quay Stn NE5 New Bridge Rd
05049 Chinatown Stn Exit E NE4DT19 New Bridge Rd
05069 Outram Pk Stn Exit 4 EW16NE3TE17 New Bridge Rd
14141 HarbourFront Stn/Vivocity NE1CC29 Telok Blangah Rd


When the NEL bridging bus service is activated along a specific stretch of the NEL, information will be disseminated through SBS Transit and the Land Transport Authority (LTA)’s media platforms. The service will only stop at specific bus boarding points (either at bus stops, bus interchanges, or roadside bus boarding points) which are marked out in the ticket concourse of every station.

This service is offered for free, in addition to free boarding of regular bus services during a disruption.


Route Map towards Punggol:

Route Map towards HarbourFront:

Technical Information
Route WAB_logo_20px
Telok Blangah Rd (HarbourFront MRT) ↔ Punggol Temp Int (Punggol MRT)
Passes Through Specific North East Line MRT Stations
(Disseminated at moment of activation)
Free Travel
Operator Information
Current Operator SBS Transit Ltd
Current Fleet Any Public Bus
Departure Times
Activated and withdrawn only when disseminated

Routes are compiled based on observations during a rail disruption.

Operator Information
  • NE1 HarbourFrontNE17 Punggol
    SBS Transit Ltd
MRT Stations Served:

Recent History of Activation (From 2018)
Date Sector Served Disruption Reason
11 Apr 2018 Outram Park Potong Pasir Train Fault at Little India
15 Oct 2018 Farrer Park Potong Pasir Power Fault
27 Feb 2020 Punggol Buangkok &
Punggol Hougang
Power Fault
(Broken contact wire of the Overhead Catenary System at the train launching track of Sengkang depot)
28 Mar 2021 Serangoon Punggol Power Fault
(Damaged segment of the Overhead Catenary System at Buangkok Station)
28 Dec 2021 HarbourFront Punggol Train Fault
23 Jan 2022 Serangoon Punggol Train Fault at Sengkang
29 Mar 2023 Serangoon Punggol Signalling Fault at Sengkang



External Links & References

Back to Rail Bridging Services

One thought on “North East Line Rail Bridging Service

  • 9 March 2024 at 6:10 PM

    This could receive a few modifications and become a full fledge route.
    1. Skip hougang and sengkang int and serves bus stops near it instead.
    2. Start from harbourfront int
    3. Serve more bus stops along the way


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