| NS1EW24 Jurong East 裕廊东 | ஜூரோங் கிழக்கு |
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| Address | 10 Jurong East Street 12, Singapore 609690 |
| Lines Served | North South Line East West Line Jurong Region Line (Future) |
| Operators | SMRT Trains (NSL & EWL) Singapore One Rail (JRL) |
| Structure | Elevated (All platforms) |
| Platform | Triple Island (NSL & EWL) Side (JRL) |
| Opened / Opening | 5 Nov 1988 (NSL & EWL) Year 2028 (JRL) |
Jurong East MRT Station (NS1/EW24) is an above-ground interchange station along the North South Line (NSL) and East West Line (EWL), while serving as the terminus of the North South Line. It is located near Jurong Gateway Road and Venture Avenue, and serves the Jurong New Town.
The station opened in November 1988 and was not an interchange station until 10 March 1990 when Branch Line trains ran to Choa Chu Kang from the middle platform at Jurong East. When the Branch Line was incorporated into the extended North South Line on 10 February 1996, it continued to serve as the NSL terminus, and an additional track (and two platforms) were opened on 27 May 2011 as part of the Jurong East Modification Project, enabling faster turnarounds for NSL trains.
Jurong East Station serves the town centre area and is linked by J-Walk. an elevated pedestrian network, to nearby developments such as the JEM and Westgate malls, Perennial Business City, Jurong Community Hospital, and Ng Teng Fong General Hospital. Other nearby community amenities and commercial areas, and large numbers of housing developments are also served. Bus services are offered from the Jurong East Bus Interchange & Jurong Town Hall Bus Interchange, connecting to other parts of the estate.
By Year 2028, Jurong East Station will be an interchange station with the Jurong Region Line Phase 2, with the station code NS1EW24JE5.
First / Last Train Timings
| North South Line – (NS1) Jurong East |
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| Destination | First Train | Last Train | |
| Weekdays & Sat | Sun & Public Holidays | Daily | |
| NS28 Marina South Pier | 5:16am | 5:35am | 10:46pm |
| NS19 Toa Payoh | – | – | 11:28pm |
| NS16 Ang Mo Kio | – | – | 12:17am |
| East West Line – (EW24) Jurong East |
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| Destination | First Train | Last Train | |
| Weekdays & Sat | Sun & Public Holidays | Daily | |
| EW1 Pasir Ris | 5:42am | 6:12am | 11:42pm |
| Connecting to CG2 Changi Airport | – | – | 10:57pm |
| EW33 Tuas Link | 5:14am | 5:44am | 12:25am |
Station Layout
| L3 | Platform A | North South Line towards NS28 Marina South Pier |
| Platforms B / C | East West Line towards EW1 Pasir Ris | |
| Platforms D / E | North South Line towards NS28 Marina South Pier | |
| Platform F | East West Line towards EW33 Tuas Link | |
| L2 | Concourse | Faregates, Ticketing Service Kiosks, Passenger Service Centre, SimplyGo Ticket Office |
| J-Walk | Elevated linkway to JEM, Westgate, Perennial Business City, Jurong Community Hospital, Ng Teng Fong General Hospital | |
| L1 | Street Level | Bus stops, Taxi stand, pick-up/drop-off point, Retail Shops |
Platforms
North South Line & East West Line (L3):
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| Platform A: North South Line towards NS28 Marina South Pier via NS2 Bukit Batok (←) Platform B: East West Line towards EW1 Pasir Ris via EW23 Clementi (→) |
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| Platform C: East West Line towards EW1 Pasir Ris via EW23 Clementi (→) Platform D: North South Line towards NS28 Marina South Pier via NS2 Bukit Batok (←) |
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| Platform E: North South Line towards NS28 Marina South Pier via NS2 Bukit Batok (←) Platform F: East West Line towards EW33 Tuas Link via EW25 Chinese Garden (←) |
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Platform A & B Operating Hours (As of 2021): 6am – 10am & 5pm – 8pm (Weekdays, except Public Holidays)
Apart from the stipulated operating hours, Platform A may also be open to facilitate NSL train withdrawals.
Jurong East station has a total of six platforms, arranged in three island platforms served by four tracks. The North South Line (NSL) and the East West Line (EWL) occupy two tracks each, enabling cross-platform interchange between lines.
The station architecture is unique, featuring a red space frame that spans underneath the roof, enhancing the aesthetics of the station while serving as structural support.
Service Patterns:
Platforms C to F are part of the original station and are open throughout the day; Platforms A and B were opened in 2011 and are used only during the weekday peak hours.
During the off-peak hours, Eastbound and Westbound EWL trains call at Platforms C and F, where only one set of train doors open. Terminating NSL trains call at the middle Platforms D/E, where train doors open on both sides, allowing transfer commuters access to both platforms for both directions of the East West Line and vice versa.
During the peak hours (6am – 10am & 5pm – 8pm on weekdays except Public Holidays), Platforms A and B will operate in addition to the other 4 platforms to enable faster turnaround of NSL trains. Therefore, alternate NSL trains terminating at Jurong East will utilize either Platform A or the middle Platforms D/E. At the same time, Eastbound EWL train doors will open on both sides, allowing transfer commuters to board the connecting NSL train at either platform. At Platform A, NSL passengers transferring to the Westbound EWL will have to descend to the L2 transfer concourse to reach Platform F.
Concourse
The station has a combined ticket concourse located at Level 2.
Connecting all platforms is the transfer concourse at Level 2, located within paid areas of the station. Branching out from the concourse level is J-Walk.
Jurong Region Line (U/C)
The Jurong Region Line opening was announced to be delayed by about one year in a Written Reply by Minister for Transport Ong Ye Kung to Parliamentary Question on Prioritising Early Completion of Jurong Region MRT Line on 1 Feb 2021, with COVID-19 cited as a reason.
JRL Upper Platform
| Jurong Region Line (East) towards JE7 Pandan Reservoir via JE6 Jurong Town Hall (→) |
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JRL Lower Platform (L3):
| ^ Connection to New EWL Westbound Platform ^ Jurong Region Line (East) towards JS3 Tengah via JE4 Toh Guan (←) |
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Jurong East JRL station has two above ground Jurong Region Line platforms in a side platform arrangement, expected to open for passenger service in Year 2028. The upper platform will be served by the southbound trains towards Pandan Reservoir.
The lower JRL platform will also connect to the existing EWL Westbound track, providing an additional platform for trains towards Tuas Link.
The station platforms are built to four-car length to cater for future expansion, although trains will only operate in a three-car formation.
Station Amenities
- Public Toilets at Street Level (L1)
- Retail Shops at Street Level (L1)
- ATMs and Self-service Machines at Concourse Level (L2)
- Bicycle racks at station exits
- Top Up Kiosks
- SimplyGo Ticket Office
Exits
Jurong East MRT station has two exits at ground level (A and B) and another two exits at Level 2 (C and D), all of which offer barrier-free accessibility. Passengers heading to Jurong East Bus Interchange & Jurong Town Hall Bus Interchange can use Exit B to reach the interchange via an overhead bridge.
For Causeway Link Cross Border bus services towards Johor, use Exit B to Jurong Town Hall Bus Interchange.
| Exit | Location | Nearby |
A  |
Jurong Gateway Road | Jurong East Central, Al Mukminin Mosque, SATA Jurong Med Ctr, CPF Jurong Building, Genting Hotel Jurong, Jurong Regional Library, Jurong SDA Church, Omni-Theatre / Snow City, Science Centre Singapore |
| B |
Jurong Gateway Road | Venture Avenue, Jurong East Bus Interchange, Jurong Town Hall Bus Interchange, International Business Park, IMM, The JTC Summit, Vision Exchange, Jurong Town Hall, Jurong East MRT Private Bus Pick Up Point |
| C |
J-Walk (Level 2 / JEM) |
J-Walk to: JEM, Perennial Business City, Ng Teng Fong General Hospital (Tower B), Jurong Community Hospital (Tower C) |
| D |
J-Walk (Level 2 / Westgate) |
J-Walk to: Westgate, Ng Teng Fong General Hospital (Towers A & B), Devan Nair Institute for Employment and Employability (e2i), IMM |
Transport Connections
Jurong East station connects to several bus stops in the vicinity, as well as taxi stands, passenger pick-up points and a private bus pick-up point.
Bus
There are two bus interchanges and three official bus stops linked to Jurong East station. Other bus stops are added here to better represent bus connections.
| No. | Bus stop | Exit | Bus Routes |
| Jurong East Bus Interchange | B | 41, 49, 51, 51A, 52, 66, 97, 97e, 98, 98M, 105, 105B, 143, 143M, 183, 183B, 197, 333, 334, 335, 506, 993 | |
| Jurong Town Hall Bus Interchange | B | 78, 78A, 79, 160, 160A, 870, CW3, CW4, CW4S | |
| B/s 1 | 28061 – Boon Lay Way (J Gateway) | A | 49, 98, 98M, 99, 990 |
| B/s 2 | 28069 – Boon Lay Way (Blk 203) | D | 49, 99 |
| B/s 3 | 28201 – Jurong Gateway Rd (Opp The JTC Summit) | B | 990 |
| — | 28199 – Jurong Gateway Rd (Opp JEM) | B | 333 |
| — | 28211 – Jurong Gateway Rd (Bef Jurong East Stn) | A | 41, 51, 52, 78, 79, 98, 98M, 105, 143, 143M, 160, 183, 334, 335, 870, 990 |
| — | 28249 – Jurong Town Hall Rd (Jurong East Lib) | A | 51, 51A, 78, 78A, 79, 143, 143M, 176, 178, 198 |
| — | 28241 – Jurong Town Hall Rd (Opp Jurong East Lib) | A | 51, 78, 79, 143, 143M, 176, 178, 198 |
Road
Taxi stands and pick-up/drop-off points for cars and private buses are located next to station exits:
| Exit | Road | Provisions |
| B | Jurong Gateway Road | Taxi stand (J08), pick-up/drop-off point |
| B | Venture Avenue | Private bus pick-up/drop-off point |
In addition, more taxi stands and pick-up/drop-off points are located beside JEM and Westgate malls and are not shown above.
MRT Bus Bridging Service
In the event of a MRT service disruption affecting Jurong East station, MRT Bridging Buses may be activated to ply affected stretches of the North South Line or East West Line. In which case, the buses can be boarded from the following bus stops:
| Towards | Bus stop | Exit | |
| North South Line (NSL Bridging Bus) | |||
| NS28 Marina South Pier | B/s 3: 28201 – Jurong Gateway Rd (Opp The JTC Summit) | B | |
| East West Line (EWL Bridging Bus) | |||
| EW1 Pasir Ris | B/s 2: 28069 – Boon Lay Way (Blk 203) | D | |
| EW33 Tuas Link | B/s 1: 28061 – Boon Lay Way (J Gateway) | A | |
In the event of a large-scale rail disruption affecting multiple stations, special bridging bus services may be activated in addition to the usual bus bridging services.
- Boon Lay – Jurong East – Clementi – Buona Vista
- Choa Chu Kang – Jurong East
In addition, passengers can board free regular bus services at the following bus stops when activated:
- East West Line
Jurong East Bus Interchange, Jurong Town Hall Bus Interchange, Bus Stops 1 & 2 - North South Line
Jurong East Bus Interchange, Jurong Town Hall Bus Interchange & Bus Stop 3
Passenger Usage Patterns
Jurong East is a key interchange station linking the North South Line with the East West Line in the West. Conveniently located within the developing Jurong East regional centre, the station benefits shopping centres, office buildings and other attractions in the vicinity, in addition to being a key transport node for NSL/EWL transfer passengers and residents living in Jurong East. Hence, the station encounters very high demand throughout the day.
Construction
Jurong East station and Ulu Pandan Depot were built as part of Contract 403.
Platform Modification
In 1999, upgrading work was carried out at Jurong East to cater to rising passenger volumes. Six existing openings between the concourse level and platform level were covered to make the platform more spacious. Construction cost $350,000 and took around 6 months to complete.
Four of the openings, which are provided for the escalators and stairs to serve the concourse and platform levels, were covered. The other two openings, which allow for a view of the platform level from the concourse level, was totally covered.
Jurong East Modification Project
The Jurong East Modification Project (JEMP) added two new platforms and a new track at Jurong East, permitting two trains along the North South Line to enter and depart the station simultaneously. Previously, trains would arrive and depart Jurong East station using a shared middle track, hence the new platforms and track would allow for higher train frequencies on the NSL and reducing waiting times (and overcrowding) on NSL trains.
The infrastructural upgrade also involved new viaducts linking the new track with the NSL and EWL running lines, and noise barriers for the viaducts closest to adjacent HDB blocks. Addition and alteration works were also carried out on all lower floors of the station, expanding the transfer concourse with an unpaid corridor as part of J-Walk. The eastern side was also renovated with additional faregates and a ground floor exit.
To connect the new train tracks to the existing tracks, train services between Jurong East and Clementi were halted on 4 & 5 September 2010, followed by train services between Jurong East and Bukit Batok on 18 & 19 September 2010. SMRT deployed high-frequency bus bridging services across the affected stretches on both weekends. Originally scheduled for 2012, the completion date was brought forward to 2011. At completion, the original platforms: A (East-bound), B (West-bound), C and D (NSL via Woodlands), were renamed to A through F as detailed in the platform layout diagram above.
When the new platform opened on 27 May 2011, they were in operation only during the weekday morning peak hours, from 7:00am to 9:00am. From 27 December 2011, weekday evening peak hour operations from 5:00pm to 8:00pm started, along with an extension of morning opening hours to 10:00am.
In 2018, the new platform operating hours were revised to 6:00am – 10:00am, 5:00pm – 8:00pm. Thereafter, operating hours were further extended to 6:00am – 11:00am, 5:00pm – 9:00pm.
Jurong Region Line
Jurong East JRL Station will be constructed as part of Contract J110 – Design and Construction of Jurong East Station and Viaduct including Addition and Alteration to the existing Jurong East Station for Jurong Region Line, which was awarded to Daelim Industrial Co. Ltd. at a contract value of $197.4 million in February 2020.
Future Developments
By Year 2028, Jurong East station will be an interchange station with the Jurong Region Line Phase 2. The elevated JRL station, with Side Platforms, will be built south of the existing station and form an integrated development with Jurong East Bus Interchange.
According to initial concept plans, the JRL platforms will adopt a stacked platform design with the lower platform at the same height as the existing EWL & NSL platforms. A new upper transfer concourse and JRL upper platform level will be built above all existing platforms, with escalators and stairs connecting the new transfer concourse to existing platforms.
Gallery
On Christmas Eve and New Year’s Eve, Platform A and B will only open from 6am – 11am. Other than that, the platform will not be opened at all.
Jurong East will look so goofy after JRL. You will see the two original 1988 platforms in the middle, the 2011 JEMP platform on one side, and the new JRL stacked platforms on the other side. Looking forward!
It appears that the connection between Jurong Region Line and the East West Line and North South Line, besides the cross-platform option available for trains going towards Tengah (a logical guess, considering the one sharing the platform is west-bound trains coming from the city centre), the other option is a connection similar to the transfer method at Buona Vista station and Paya Lebar station where the East West Line and the Circle Line are connected by a purpose-built transfer section, whereby it is probably an elevated section that extends from the western end of the Jurong Region Line upper platform and joins the western ends of the East West Line and North South Line platforms.
This solution is more realistic than other possible solutions.
Even if want to build buildings, it is build above the future Jurong East air-conditioned bus interchange, like the Sengkang air-conditioned bus interchange with residential apartments above.
The only thing I find it a pity is that the Jurong East Bus Interchange may be permanently down-sized.
Hopefully the future Jurong East air-conditioned is able to have the same capacity as the current Jurong East Bus Interchange. After all, changing routes is not an easy matter.
I have memories of the original Jurong East Bus Interchange and the current Jurong East Bus Interchange.
Hopefully the future Jurong East air-conditioned Bus Interchange will have an equal number of bus services as the current and original Jurong East Bus Interchanges.