SMRT Bus Service 963

SMRT Bus Service 963 is a trunk route linking Woodlands Temporary Interchange and HarbourFront Interchange, passing through Marsiling, BKE, Bukit Panjang, Upper Bukit Timah, Hillview, Bukit Batok, Toh Tuck, AYE, Alexandra and Telok Blangah. It has two route variants, Express 963E, which operates during Peak hours on Weekdays, and and Express 963R, which operates on Weekends and Public Holidays.

Route Information:
Route Details (Click to expand)
Bus Service 963: Woodlands ↔ HarbourFront
Direction 1
Towards HarbourFront
Direction 2
Towards Woodlands
  • Woodlands Sq
    • Woodlands Temp Int   NS9 
  • Woodlands Ave 3
    • Blk 347
    • Blk 320
    • Opp Marsiling Stn   NS8 
    • Blk 402
  • BKE (express)
  • Bt Panjang Rd
    • Blk 223
  • Pending Rd
    • Bef Pending Stn   BP8 
  • Petir Rd
    • Bet Blks 139/140
    • Opp Petir Stn   BP7 
  • Jelebu Rd
    • Opp Bt Panjang Plaza
  • Bt Panjang Rd
    • Blk 183
  • Upp Bt Timah Rd
    • Bt Panjang Stn   DT1  BP6 
    • The Linear
    • Bef Hazel Pk Terr
    • Cashew Stn   DT2 
    • Assumption Pathway Sch
    • Aft Assumption Eng Sch
  • Hillview Rd
    • Opp Glendale Pk Condo
  • Hillview Ave
    • Hillington Green Condo
    • Opp Hillbrooks
    • Hillview Apts
    • The Petals Condo
  • Bt Batok East Ave 2
  • Bt Batok East Ave 4
    • Blk 272
  • Bt Batok East Ave 3
    • Blk 283
    • Blk 289E
    • Yusof Ishak Sec Sch
    • Burgundy Hill
  • Toh Tuck Ave
    • SMRT Ulu Pandan Depot
    • Ulu Pandan R.I. Plant
  • C’wealth Ave West
    • Aft Toh Tuck Ave
    • Blk 203
  • Clementi Ave 6
    • Blk 436
  • AYE
    • Blk 431
    • Blk 426
    • Aft Clementi Swim Cplx
    • Aft NUS High Sch
    • SIT Dover
  • Buona Vista Flyover
    • Opp NUH   CC24 
    • Opp PSB Science Pk Bldg
  • AYE
    • Opp Normanton Pk
  • Alexandra Rd
    • Opp SP Jain
    • Opp Alexandra Pt
    • Opp NOL Bldg
  • Telok Blangah Rd
    • Aft Alexandra Rd   CC27 
    • Yeo’s Bldg
    • Opp Telok Blangah Stn   CC28 
    • Bef Chr Community Chapel
    • Bef Seah Im Rd
  • Seah Im Rd
     • HarbourFront Int   CC29  NE1  
  • Seah Im Rd
     • HarbourFront Int   CC29  NE1  
  • Telok Blangah Rd
    • Caribbean at Keppel Bay
    • Opp Chr Community Chapel
    • Telok Blangah Stn   CC28 
    • Opp Yeo’s Bldg
  • Alexandra Rd
    • NOL Bldg   CC27 
    • Alexandra Pt
    • SP Jain
  • AYE
    • Normanton Pk
    • Science Pk
  • Buona Vista Flyover
    • PSB Science Pk Bldg
    • NUH   CC24 
  • AYE
    • Opp SIT Dover
    • Blk 610
    • Clementi Flyover
    • Clementi Stadium
  • Clementi Ave 6
    • Regent Pk
  • C’wealth Ave West
    • Nan Hua Pr Sch
    • Aft ITE West (Clementi)
  • Toh Tuck Ave
    • Opp Ulu Pandan R.I. Plant
    • Opp SMRT Ulu Pandan Depot
  • Bt Batok East Ave 3
    • Opp Burgundy Hill
    • Opp Parkview Apts
    • Blk 290H
    • Keming Pr Sch
  • Bt Batok East Ave 4
    • Blk 254
  • Bt Batok East Ave 2
  • Hillview Ave
    • Opp The Petals Condo
    • Opp Hillview Apts
    • Hillbrooks
    • Opp Hillview Hts
  • Hillview Rd
    • Glendale Pk Condo
  • Upp Bt Timah Rd
    • Hillview Stn   DT3 
    • Opp Dairy Farm Rd
    • Opp Assumption Eng Sch
    • Bef Cashew Rd   DT2 
    • Min of Defence
    • Opp The Linear
    • Opp Bt Panjang Stn   DT1  BP6 
  • Bt Panjang Rd
    • Blk 604
  • Jelebu Rd
    • Bt Panjang Plaza
  • Petir Rd
    • Aft Petir Stn   BP7 
    • Blk 127
  • Pending Rd
    • Opp Pending Stn   BP8 
  • Bt Panjang Rd
    • Blk 270
  • BKE (express)
  • Woodlands Ave 3
    • Opp Blk 402
    • Marsiling Stn   NS8 
    • Blk 173
    • Opp Blk 347
  • Woodlands Sq
    • Woodlands Temp Int   NS9 
Technical Information
Route WAB_logo_20px
Woodlands Temporary Bus Interchange  HarbourFront Bus Interchange
Passes Through Marsiling, BKE, Bukit Panjang, Upper Bukit Timah, Hillview, Bukit Batok, Toh Tuck, AYE, Alexandra, Telok Blangah
Route Length 29.6km (D1) | 29.3km (D2)
Travelling Time 85 mins
Operator Information
BCM Route Package Sembawang – Yishun Bus Package
Current Operator SMRT Buses Ltd
Current Depot Woodlands Bus Depot (WLDEP)
Current Fleet 12-metre Double Deck Bus:
MAN A95
12-metre Single Deck Bus:

MAN NL323F
Departure Times from Woodlands 0550hrs – 2330hrs (Daily)
Departure Times from HarbourFront
0600hrs – 2330hrs (Daily)
Frequency Direction 1 Direction 2
0630-0830: 05 – 16 mins
0831-1659: 06 – 15 mins
1700-1930: 05 – 16 mins
After 1930: 13 – 16 mins
0630-0830: 09 – 15 mins
0831-1659: 08 – 15 mins
1700-1930: 07 – 10 mins
After 1930: 07 – 15 mins

Route History

Service 963 is an inter-town route serving between the residential towns of Woodlands, Bukit Panjang, Hillview, Bukit Batok and Telok Blangah. Its direct nature makes it a fast connection between various points on its route. The route compliments Service 97 between AYE – HarbourFront, Services 176 and 970 between Hillview – Bukit Panjang, and Services 187 and 966 between Bukit Panjang – Woodlands. Demand for the service is moderate during offpeak hours, but receives high demand during the peak hours, and operates a proportionately large split-shift fleet along with high-capacity buses to cope with demand.

Volgren-boded Hino buses
Volgren-boded Hino buses at Petir Rd

Originally introduced Express 521 in September 1999 with brand-new Hino HS3KRKK ‘smiley’ buses, its launch coincided with the extension of the Electronic Road Pricing (ERP) scheme to outer ring roads, in an effort to encourage more commuters to opt for public transport. It charged discounted fares (normal air-con bus fares) during off-peak periods, and express fares during peak periods. Later in 2002, it was extended to Woodlands and downgraded to a regular trunk route, and renumbered as Service 963.

MRT/LRT Stations Served:
Special Departures:
  • Bukit Panjang Rd (Blk 223)  HarbourFront Int
    Daily: 0545hrs – 0600hrs
  • Bukit Batok East Ave 3 (Opp Parkview Apts)  Woodlands Temp Int
    Daily: 0600hrs – 0625hrs
SMRT MAN A22 (SG1729M) - Service 963R
SMRT MAN A22 (SG1729M) – Service 963R
Route Variants:

Fare: Charges basic distance fares. See Bus Fares. Calculate your bus fare using LTA’s fare calculator on MyTransport.sg here.


Gallery:

SMRT MAN NL323F (SMB350A) – Service 963 [New Livery]

^ SMRT Dennis Enviro500 (SMB5061B) – Service 963


Operator History:
  • 1999 – 2004: Trans-Island Bus Services Ltd

  • 2004 – Present: SMRT Buses Ltd

The Bus Service Operating License (BSOL) for this route will be renewed in 2020 under the Sembawang – Yishun Bus Package.

History:
  • 1999 (01 Sep): Introduced as Express 521 between Bukit Panjang and World Trade Center (now HarbourFront).
  • 2002 (29 Sep): Downgraded to trunk service and renumbered Service 963. Route extended to Woodlands, hence plying Woodlands Int – World Trade Center Ter (now knows as HarbourFront Int)
  • 2013: Service improvement under the Bus Service Enhancement Programme (BSEP)
  • 2014 (15 Sep): Alexander Dennis Enviro500 double-deck buses deployed
  • 2015 (14 Jun): Designated wheelchair-accessible bus route (WAB)
  • 2015 (27 Dec): Calls at Hillview Station along Upp Bt Timah Rd
  • 2016 (12 Mar): Amended to Woodlands Temp Int
Past Routings:

Video

[youtube https://www.youtube.com/watch?v=5icV02fZX2M&w=560&h=315]

External Links & References:

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