SMRT Bus Service 963

SMRT Bus Service 963 is a trunk route linking Woodlands Temporary Interchange and HarbourFront Interchange, passing through Marsiling, BKE, Bukit Panjang, Upper Bukit Timah, Hillview, Bukit Batok, Toh Tuck, AYE, Alexandra and Telok Blangah. It has two route variants, Express 963E, which operates during Peak hours on Weekdays, and and Express 963R, which operates on Weekends and Public Holidays.

Bus Service 963’s stopping point along Jelebu Rd will be changed from 04 Sep 2017.


Route Information:
Route Details (Click to expand)
Bus Service 963: Woodlands ↔ HarbourFront
Direction 1
Towards HarbourFront
Direction 2
Towards Woodlands
  • Woodlands Sq
    – Woodlands Temp Int NS9
  • Woodlands Ave 3
    – Blk 347
    – Blk 320
    – Opp Marsiling Stn NS8
    – Blk 402
  • BKE (Express)
  • Bt Panjang Rd
    – Blk 223
  • Pending Rd
    – Bef Pending Stn BP8
  • Petir Rd
    – Bet Blks 139/140
    – Opp Petir Stn BP7
  • Jelebu Rd
    – Opp Blk 180
  • Bt Panjang Rd
    – Blk 183
  • Upp Bt Timah Rd
    – Bt Panjang Stn Exit A/LRT DT1BP6
    – The Linear
    – Bef Hazel Pk Terr
    – Cashew Stn DT2
    – Assumption Pathway Sch
    – Aft Assumption Eng Sch
  • Hillview Rd
    – Aft Hillview Stn DT3
  • Hillview Ave
    – Hillington Green Condo
    – Opp Hillbrooks
    – Hillview Apts
    – The Petals Condo
  • Bt Batok East Ave 2 (Express)
  • Bt Batok East Ave 4
    – Blk 272
  • Bt Batok East Ave 3
    – Blk 283
    – Blk 289E
    – Yusof Ishak Sec Sch
    – Burgundy Hill
  • Toh Tuck Ave
    – SMRT Ulu Pandan Depot
    – Aft Toh Tuck Lk
  • C’wealth Ave West
    – Aft Toh Tuck Ave
    – Blk 203
  • Clementi Ave 6
    – Blk 436
  • AYE
    – Blk 431
    – Blk 426
    – Aft Clementi Swim Cplx
    – Aft NUS High Sch
    – SIT Dover
  • Buona Vista Flyover
    – Opp NUH CC24
    – Opp PSB Science Pk Bldg
  • AYE
    – Opp Normanton Pk
  • Alexandra Rd
    – Opp SP Jain
    – Opp Alexandra Pt
    – Bef PSA Bldg 
  • Telok Blangah Rd
    – Aft Alexandra Rd CC27
    – Yeo’s Bldg
    – Opp Telok Blangah Stn  CC28
    – Bef Chr Community Chapel
    – Bef Seah Im Rd
  • Seah Im Rd
     – HarbourFront Int NE1CC29
  • Seah Im Rd
     – HarbourFront Int NE1CC29
  • Telok Blangah Rd
    – Caribbean at Keppel Bay
    – Opp Chr Community Chapel
    – Telok Blangah Stn CC28
    – Opp Yeo’s Bldg
  • Alexandra Rd
    – Aft PSA Bldg CC27
    – Alexandra Pt
    – SP Jain
  • AYE
    – Normanton Pk
    – Science Pk
  • Buona Vista Flyover
    – PSB Science Pk Bldg
    – NUH CC24
  • AYE
    – Opp SIT Dover
    – Blk 610
    – Clementi Flyover
    – Clementi Stadium
  • Clementi Ave 6
    – Regent Pk
  • C’wealth Ave West
    – Nan Hua Pr Sch
    – Aft ITE West (Clementi)
  • Toh Tuck Ave
    – Bef Toh Tuck Lk
    – Opp SMRT Ulu Pandan Depot
  • Bt Batok East Ave 3
    – Opp Burgundy Hill
    – Opp Parkview Apts
    – Blk 290H
    – Keming Pr Sch
  • Bt Batok East Ave 4
    – Blk 254
  • Bt Batok East Ave 2 (Express)
  • Hillview Ave
    – Opp The Petals Condo
    – Opp Hillview Apts
    – Hillbrooks
    – Opp Hillview Hts
  • Hillview Rd
    – Glendale Pk Condo DT3
  • Upp Bt Timah Rd
    – Hillview Stn DT3
    – Opp Dairy Farm Rd
    – Opp Assumption Eng Sch
    – Bef Cashew Stn DT2
    – Min of Defence
    – Opp The Linear
    – Bt Panjang Stn Exit B DT1BP6
  • Bt Panjang Rd
    – Blk 604
  • Jelebu Rd
    – Blk 180
  • Petir Rd
    – Aft Petir Stn BP7
    – Blk 127
  • Pending Rd
    – Opp Pending Stn BP8
  • Bt Panjang Rd
    – Blk 270
  • BKE (Express)
  • Woodlands Ave 3
    – Opp Blk 402
    – Marsiling Stn NS8
    – Blk 173
    – Opp Blk 347
  • Woodlands Sq
    – Woodlands Temp Int NS9

 

Technical Information
Route WAB_logo_20px
Woodlands Temporary Bus Interchange  HarbourFront Bus Interchange
Passes Through Marsiling, BKE, Bukit Panjang, Upper Bukit Timah, Hillview, Bukit Batok, Toh Tuck, AYE, Alexandra, Telok Blangah
Route Length 29.6km (D1) | 29.3km (D2)
Travelling Time 85 mins
Operator Information
BCM Route Package Sembawang – Yishun Bus Package
Current Operator SMRT Buses Ltd
Current Depot Ang Mo Kio Bus Depot (AMDEP)
Current Fleet 12-metre Double Deck Bus:
MAN A95
12-metre Single Deck Bus:

MAN NL323F
Departure Times from Woodlands 0550hrs – 2330hrs (Daily)
Departure Times from HarbourFront
0600hrs – 2330hrs (Daily)
Frequency Direction 1 Direction 2
0630 – 0830: 06 – 13 mins
0831 – 1659: 05 – 14 mins
1700 – 1900: 07 – 13 mins
After 1900: 12 – 15 mins
0630 – 0830: 08 – 15 mins
0831 – 1659: 06 – 13 mins
1700 – 1900: 06 – 08 mins
After 1900: 08 – 13 mins

Route History

Service 963 is an inter-town route serving between the residential towns of Woodlands, Bukit Panjang, Hillview, Bukit Batok and Telok Blangah. Its direct nature makes it a fast connection between various points on its route. The route compliments Service 97 between AYE – HarbourFront, Services 176 and 970 between Hillview – Bukit Panjang, and Services 187 and 966 between Bukit Panjang – Woodlands. Demand for the service is moderate during offpeak hours, but receives high demand during the peak hours, and operates a proportionately large split-shift fleet along with high-capacity buses to cope with demand.

Volgren-boded Hino buses
Volgren-boded Hino buses at Petir Rd

Originally introduced Express 521 in September 1999 with brand-new Hino HS3KRKK ‘smiley’ buses, its launch coincided with the extension of the Electronic Road Pricing (ERP) scheme to outer ring roads, in an effort to encourage more commuters to opt for public transport. It charged discounted fares (normal air-con bus fares) during off-peak periods, and express fares during peak periods. Later in 2002, it was extended to Woodlands and downgraded to a regular trunk route, and renumbered as Service 963.

MRT/LRT Stations Served:
Special Departures:
  • Bukit Panjang Rd (Blk 223)  HarbourFront Int
    Daily: 0545hrs – 0600hrs
  • Bukit Batok East Ave 3 (Opp Parkview Apts)  Woodlands Temp Int
    Daily: 0600hrs – 0625hrs
SMRT MAN A22 (SG1729M) - Service 963R
SMRT MAN A22 (SG1729M) – Service 963R
Route Variants:

Fare: Charges basic distance fares. See Bus Fares. Calculate your bus fare using LTA’s fare calculator on MyTransport.sg here.


Gallery:

 


Operator History:
  • 1999 – 2004: Trans-Island Bus Services Ltd
  • 2004 – Present: SMRT Buses Ltd

The Bus Service Operating License (BSOL) for this route will be renewed in 2020 under the Sembawang – Yishun Bus Package.

History:
  • 1999 (01 Sep): Introduced as Express 521 between Bukit Panjang and World Trade Center (now HarbourFront).
  • 2002 (29 Sep): Downgraded to trunk service and renumbered Service 963. Route extended to Woodlands, hence plying Woodlands Int – World Trade Center Ter (now knows as HarbourFront Int)
  • 2013: Service improvement under the Bus Service Enhancement Programme (BSEP)
  • 2014 (15 Sep): Alexander Dennis Enviro500 double-deck buses deployed
  • 2015 (14 Jun): Designated wheelchair-accessible bus route (WAB)
  • 2015 (27 Dec): Calls at Hillview Station along Upp Bt Timah Rd
  • 2016 (12 Mar): Amended to Woodlands Temp Int
  • 2017 (04 Sep): Amended stopping point along Jelebu Rd
Past Routings:

External Links & References:

Back to Bus Services
Back to Bus Articles

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