Go-Ahead Bus Service 118 is a trunk service plying between Punggol Interchange and Changi Business Park Terminal, via Punggol West, Tampines Expressway (TPE), Tampines West, Simei Avenue and Xilin Avenue. It connects the residential towns of Punggol and Tampines West, as well as serving the Changi Business Park area, ITE College East and Temasek Polytechnic.
Service 118 commenced operations on 20th December 2015 as the fifty-second (52nd) bus service to be introduced under the Bus Service Enhancement Programme (BSEP).
| Route Overview | ||||||||||||
Route  |
Punggol Temporary Bus Interchange ↔ Changi Business Park Terminal | |||||||||||
| Passes Through | Punggol Way, TPE, Tampines Ave 10, Tampines Ave 8, Tampines Ave 1, Simei Ave | |||||||||||
| Route Length | Towards Changi Biz Park: 16.1 km |
Towards Punggol: 16.5 km |
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| Travelling Time | 60 mins | |||||||||||
| Operator Information | ||||||||||||
| BCM Route Package | Loyang Bus Package | |||||||||||
| Current Operator | Go Ahead Singapore Pte Ltd (Go-Ahead Singapore) |
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| Current Depot | Loyang Bus Depot | |||||||||||
| Current Fleet | Single-deck & Double-deck buses Includes electric double deck buses (Yutong E12DD) |
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| Operating Hours | ||||||||||||
| Departure Times from Punggol |
Daily | |||||||||||
| 05:45 – 23:30 | ||||||||||||
| Departure Times from Changi Business Park |
Daily | |||||||||||
| 05:45 – 23:30 | ||||||||||||
| Operating Frequency | ||||||||||||
| 6:30am–8.30am | 8.31am–4.59pm | 5.00pm–7.00pm | After 7.00pm | |||||||||
| From Punggol |
5 – 8 mins | 7 – 13 mins | 8 – 10 mins | 9 – 15 mins | ||||||||
| From Changi Business Park |
9 – 10 mins | 8 – 13 mins | 4 – 8 mins | 8 – 15 mins | ||||||||
| Fare Information |
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| Fare | Charges regular distance fares |
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Service 118 was launched on 20th December 2015, and along with the launch of Service 47, marked the start of operations of the new Changi Business Park Bus Terminal.
The route benefits commuters with improved connections between Punggol, Tampines West and Changi Business Park. Prior to the launch of Service 118, existing Premium Services 593 and 744 also originate and terminate at both Punggol and Changi Business Park which operate during peak hours only and charge a $3 flat fare. Service 118 provides a cheaper alternative for Changi Business Park commuters.
Plying the TPE, Service 118 calls at the Tampines Expressway (Punggol Road) Bus Interchange, facilitating transfers to other bus services along the TPE corridor. It also serves Temasek Polytechnic and ITE College East, providing additional connectivity to students and staff. As such, Bus Service 118 encounters very high demand during the peak periods from the educational institutions it serves.
MRT / LRT Stations served:
- NE17PTC Punggol
- PW7Â Soo Teck
- DT31Â Tampines WestÂ
- CG1DT35 Expo
Special Departures:
- Punggol Way (Blk 220C) → Punggol Temp Int
Weekdays: 05:30, 05:42, 05:54 & 06:06
Saturdays: 05:30, 05:44, 05:58 & 06:12
Sundays / Public Holidays: 05:30, 05:43, 05:56 & 06:09
Short-Trip Services:
- Service 118A: Punggol Temp Int → Simei Ave (ITE Coll East Adm Blk)
Weekdays (Except Public Holidays): 06:35 – 08:29
Service 118A (Special Departures): TPE (Aft Punggol Rd) → Simei Ave (ITE Coll East Adm Blk)
Weekdays (Except Public Holidays): 06:26 – 09:49 - Service 118B: Simei Ave (Opp ITE Coll East Adm Blk) → Tampines Expressway (Bef Punggol Rd)
Weekdays (Except Public Holidays): 16:02 – 18:11
Gallery (Go-Ahead):
Gallery (SBS Transit):
Poster Gallery:
Operator History:
- 20 Dec 2015 – 03 Sep 2016: SBS Transit Ltd
- 04 Sep 2016 – Present: Go Ahead Singapore Pte Ltd (formerly known as Go Ahead Loyang Pte Ltd)
The Bus Service Operating License (BSOL) for this route will be renewed in 2026 under the Loyang Bus Package.
History:
- 2015 (20 Dec): Introduced under the LTA’s Bus Service Enhancement Programme (BSEP), plying between Punggol and Changi Business Park via Tampines. Wheelchair accessible at launch.
- 2016 (04 Sep): Operations transferred to Go Ahead Loyang Pte Ltd from SBS Transit Ltd
- 2016 (23 Oct): Serves new pair of bus stops outside UWCSEA and outside Blk 871C along Tampines Ave 5
- 2017 (21 Oct): Amended to ply Changi Sth Ave 1 and Changi Business Pk Ave 1, skipping Changi Sth Ave 2.
- 2017 (26 Nov): Serves additional bus stop outside Punggol Stn/Int along Punggol Ctrl
Trivia:
First Day (20 Dec 2015) Observations (Click to expand)Owing to errors in scheduling, the first bus of Service 118 departed Punggol Interchange at 5:30am, earlier than the published first bus timing of 5:45am. The last buses, who were rostered for 11:45pm departing both termini (15 minutes later than the published 11:30pm last bus), were recalled back to the depot without performing the 11:45pm trip.
Service 118 offered free rides for throughout the morning and most of the afternoon due to several issues with the NOBE (fare collection system). The card readers displayed error messages when EZ-link cards were tapped, and were unable to deduct fares as a result.
While several Volvo B9TL buses were swapped out in the morning due to NOBE issues, single-deck Mercedes-Benz Citaro buses were deployed to operate a few trips, before being taken out of service when the Volvo B9TL buses returned from the depot.
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Suggestion:
1. Instead of having 118A/B. Introduce 118M instead. The route it serves should be like 118A/B except it should terminate at Punggol then it will Loop around at ITE college East. Of course like the two, it should only run during weekdays. There should be at least 2 dds on the route at the time. Operating hours should be from morning peak, morning-afternoon off peak & evening peak.
2. If 1 cannot then consider adding more dd buses to the fleet & schedule. Even during off peak periods, the buses are often pack and sometimes you would be unable to move inside the bus. Peak periods of 6-8 mins is fine i guess although for example if at tpe bus stop, students/paxs that were unable to board the bus, consider having downroutes trips via punggol similar like 118A but all the way to Changi Business Park or add more 118A buses. Off peak buses after 1pm should be 10 mins at most or lesser.
3. Instead of spamming all 3 door buses on 62 during weekdays, pull some over for service 118. Both services have high demand but the 3 door buses will benefit 118 more. In exchange some B9TLS can go over to 62 during weekdays. Also i dont see the need of 119 having 3 door buses, the demand is quite low…
Ever Since The Introduction Of Bus Service 118 In December 2015, The Ridership Of The Bus Is Growing A Lot Through November 2019 With Many Commuters Using This Route. LTA, Please Decrease The Off Peak Frequency To Peak Frequency Around Two To Four Minutes For The Benefits Of Commuters.
there are many commuters using service 118
Kindly have more buses at shorter interval waiting time to service
this route from punggol to changi business park from 7am to 9am
Many thanks