Mercedes-Benz Citaro buses for Changi Airport services

With effect from Sunday, 22 October 2017, bus services at Changi Airport are being served by Mercedes-Benz Citaro buses.

Terminal 4 Bus Stop in use
Terminal 4 Bus Stop in use

Bus Services 2427343653110 and 858 are operating with nearly a full fleet of these European buses as part of an LTA mandate, which recently incorporated an in-bus announcement advising commuters to inform the Bus Captain if they see any suspicious persons or articles. As Citaro buses feature public announcement systems, these buses were used as a platform to launch such announcements.

The announcement is recorded in 4 languages (English, Chinese, Malay and Tamil) and is played at each Airport Terminal Building twice as part of the increased security presence at the Airport.

Please remember to take all your personal belongings when alighting. If you see any suspicious articles, report it to our Bus Captain.

These announcements are paired to the Trapeze CFMS system which has a GPS location feature and has the ability to play announcements automatically based on the actual location of the bus. However, outside of a short trial in early 2017, LTA only launched this feature for bus stop announcements with the Volvo B5LH buses in December 2018.


Go-Ahead Singapore, which operates Services 34 and 36, already operate on a full fleet of Citaro buses as it is the sole model of single-deck bus in its fleet. SBS Transit and SMRT Buses, which operate the remainder of bus services, have reallocated resources from other bus services to their Airport routes in compliance with this new requirements. However, SMRT Bus Service 858 continues to operate with several articulated MAN NG363F buses, which represent a capacity upgrade introduced in November 2015.


6 thoughts on “Mercedes-Benz Citaro buses for Changi Airport services

  • 7 April 2019 at 2:06 PM

    The announcements are played 8 times for non-T4 services and 12 times for T4 services. Twice for T1 and T3 and 4 times for T2 and T4.


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