Novena MRT Station
| NS20 Novena |
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| Languages | 诺维娜 | நொவீனா |
| Lines | North South Line |
| Operator | SMRT |
| Structure | Underground |
| Platform | Island |
| Opened | 12 Dec 1987 |
Novena MRT Station (NS20) is an underground station along the North South Line (NSL). It is located within the Moulmein planning subzone, (near the boundary with Balestier subzone), and near the junction of Newton Road, Thomson Road and Moulmein Road.
The station was named after Novena prayer sessions held at the nearby Catholic Church of Saint Alphonsus (better known as Novena Church). It serves the Novena area in Central Singapore, with a large number of developments in the vicinity such as the Health City Novena medical complex, shopping centres, office buildings, schools, places of worship, condominiums and private housing estates.
In 2017, the public underpass between Novena MRT (Exit B) and Goldhill Centre was demolished to make way for North-South Corridor construction works underneath Thomson Road.
First / Last Train Timings
| North South Line – NS20 Novena |
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|---|---|---|---|---|
| Destination | First Train | Last Train | ||
| Weekdays | Sat | Sun & PHs |
Daily | |
| NS1 Jurong East | 6:01am | 6:15am | 6:22am | 12:05am |
| NS7 Kranji | – | – | – | 12:22am |
| NS28 Marina South Pier | 5:44am | 5:44am | 6:09am | 11:43pm |
| NS27 Marina Bay | – | – | – | 11:46pm |
Station Layout
| L1 | Street level | Bus stops, Taxi stand, pick-up/drop-off point |
| B1 | Concourse | Faregates, Ticketing machines, Passenger Service Centre, TransitLink Ticket Office |
| B2 | Platform A | North South Line towards NS1 EW24 Jurong East |
| Platform B | North South Line towards NS28 Marina South Pier |
Platforms
North South Line (B2):
 |
| Platform B: North South Line towards NS28 Marina South Pier via NS21 DT11 Newton (→) Platform A: North South Line towards NS1 EW24 Jurong East via NS19 Toa Payoh (←) |
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Novena station has two underground North South Line platforms in an island platform arrangement. Full-height Platform screen doors isolate the air-conditioned station from the tunnel environment, enhancing commuter safety and station comfort. A set of escalators, stairs and a lift connect the platform level to the station concourse above.
Passenger Information Systems, which are plasma display screens located at each platform, display expected train arrival times and key messages. Tactile flooring helps to guide the visually-handicapped from the platform to connecting platforms and the station exits.
Concourse
The station has a ticket concourse located at Basement 1. They feature faregates for automatic fare collection and provides access between paid and unpaid areas of the station, with at least one bidirectional wide-swinging gate for the benefit of passengers-in-wheelchairs and those carrying bulky items or travelling with prams.
General Ticketing Machines allow commuters to purchase tickets for single or multiple journeys, and along with TransitLink Add Value Machines, offer contactless card transactions. The station office functions as a Passenger Service Centre, and is staffed during operating hours, where commuters may make travel inquiries or perform card transactions using cash payment. A TransitLink ticket office is also located at this station, operating from 12:00pm to 7:30pm on Weekdays and 12:00pm to 6:00pm on Saturdays. It is closed on Sundays and Public Holidays.
Toilets and retail shops are located in the unpaid areas of the station.
Exits
Unique to station exit naming nomenclature, Novena MRT station has two exits at underground level (A and B) at the north and south end of the ticket concourse respectively. Public underpasses then branch out from these exits, linking to nearby developments. Exits A and B offer barrier-free accessibility for the disabled via a shared lift access to Square 2 shopping mall at ground level, and at Exit A, an additional lift leads to Tan Tock Seng Hospital.
In 2017, the public underpass between Novena MRT (Exit B) and Goldhill Centre was demolished to make way for North-South Expressway construction works underneath Thomson Road.
| Exit | Disabled access | Location | Nearby |
| A | Yes | Health City Novena | Sinaran Drive, Communicable Disease Centre 1, Communicable Disease Centre 2, Dover Park Hospice, HCA Hospice Care, Lee Kong Chian School of Medicine (Novena Campus), Ministry of Home Affairs, Mount Elizabeth Novena Hospital, National Neuroscience Institute, National Skin Centre, Novena Medical Center, Novena Specialist Center, Oasia Hotel, Police Headquarters, Ren Ci Community Hospital, Square 2 , Tan Tock Seng Hospital, Tuberculosis Control Unit |
| B | Yes | Thomson Road | Thomson Road / Moulmein Road, Novena Square, Goldhill Plaza, Moulmein Rise, Novena Medical Centre, Novena Suites, Revenue House (Inland Revenue Authority of Singapore), Royal Square at Novena, United Square, Soleil @ Sinaran, Velocity @ Novena Square, Novena Church, The Huntington |
Station Amenities
- Public toilets at concourse level (unpaid areas)
- ATMs and Self-service Machines at concourse level (unpaid areas)
- TransitLink ticket office
Operating Hours: 12:00pm to 7:30pm on Weekdays and 12:00pm to 6:00pm on Saturdays. Closed on Sundays and Public Holidays.
Safety Features
- Emergency Train Stop buttons on the station platform, when activated, will prevent approaching trains from entering the station, and any train already stopped at the platform will be prevented from moving off.
- Emergency telephones at station platforms and the intercom system inside the lifts enable commuters to communicate with station staff in the Passenger Service Centre.
- Emergency door handles allow the platform doors to be opened manually from the train-side in the event of failure.
- Fire Extinguishers in various locations
- All escalators equipped with Emergency Stop buttons
Transport Connections
Novena station connects to several bus stops in the vicinity, as well as taxi stands and passenger pick-up points.
Bus
There are three official bus stops linked to Novena station. Additional bus stops in the vicinity are also reflected.
| No. | Bus stop | Exit | Bus Routes |
| B/s 1 | 50038 – Thomson Rd (Novena Stn) | B | 21, 56, 57, 131, 141, 166, 851, 980 |
| B/s 2 | 50037 – Thomson Rd (Novena Stn Exit B) | B | 5, 54, 143, 162, 162M, 167 |
| B/s 3 | 50031 – Thomson Rd (Opp Novena Ch) | B | 5, 21, 54, 56, 57, 131, 141, 143, 162, 162M, 166, 167, 851, 980, NR1 |
| – | 50021 – Thomson Rd (United Sq/Bef Novena Stn) | B | 56, 57, 131, 141, 166, 851, 980 |
Road
Taxi stands and pick-up/drop-off points are located at the driveways of adjacent developments. These are the closest to Novena station and do not include those in buildings farther away.
| Exit | Road | Provisions |
| A | Novena Medical Centre driveway | Taxi stand, Pick-up/drop-off point |
| A | Square 2 driveway | Taxi stand, Pick-up/drop-off point |
| B | Novena Square driveway | Taxi stand, Pick-up/drop-off point |
Rail Bridging Services
In the event of a MRT service disruption affecting Novena station, rail bridging services (also called MRT breakdown shuttle buses) may be activated to ply affected stretches of the North South Line. In which case, the buses can be boarded from the following bus stops:
| Towards | Bus stop | Exit | |
| North South Line | |||
| NS1 EW24 Jurong East | B/s 3: 50031 – Thomson Rd (Opp Novena Ch) | B | |
| NS28 Marina South Pier | B/s 2: 50037 – Thomson Rd (Novena Stn Exit B) | B | |
In addition, passengers can board regular bus services officially linked to Novena station depending on the situation on the ground.
Passenger Usage Patterns
Located within the Novena area in Central Singapore, Novena station serves a large number of developments in the vicinity such as hospitals and specialist medical centres, shopping centres, office buildings, schools, places of worship, condominiums and private housing estates. It encounters moderate to high demand throughout the day.
Construction
In 2017, the public underpass between Novena MRT (Exit B) and Goldhill Centre was demolished to make way for North-South Expressway construction works underneath Thomson Road.
Future Developments
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Major Incidents
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Gallery
External Links & References
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