Novena MRT Station

 NS20 
Novena
Station Exit B
Languages 诺维娜 | நொவீனா
Lines   North South Line
Operator SMRT
Structure Underground
Platform Island
Opened 12 Dec 1987

Novena MRT Station (NS20) is an underground station along the North South Line (NSL). It is located within the Moulmein planning subzone, (near the boundary with Balestier subzone), and near the junction of Newton Road, Thomson Road and Moulmein Road.

The station was named after Novena prayer sessions held at the nearby Catholic Church of Saint Alphonsus (better known as Novena Church). It serves the Novena area in Central Singapore, with a large number of developments in the vicinity such as the Health City Novena medical complex, shopping centres, office buildings, schools, places of worship, condominiums and private housing estates. 

In 2017, the public underpass between Novena MRT (Exit B) and Goldhill Centre was demolished to make way for North-South Expressway construction works underneath Thomson Road.


First / Last Train Timings

North South Line – NS20 Novena
Destination First Train Last Train
Weekdays Sat Sun &
PHs
Daily
NS1 Jurong East 6:01am 6:15am 6:22am 12:05am
NS7 Kranji 12:22am
NS28 Marina South Pier 5:44am 5:44am 6:09am 11:43pm
NS27 Marina Bay 11:46pm

Station Layout

L1 Street level Bus stops, Taxi stand, pick-up/drop-off point
B1 Concourse Faregates, Ticketing machines, Passenger Service Centre, TransitLink Ticket Office
B2 Platform A North South Line towards  NS1  EW24  Jurong East
Platform B North South Line towards  NS28  Marina South Pier

Platforms

North South Line (B2):
MRT_rail (2)
Platform B: North South Line towards  NS28  Marina South Pier via  NS21  DT11  Newton (→)
Platform A: North South Line towards  NS1  EW24  Jurong East via  NS19  Toa Payoh  (←)
MRT_rail (2)

Novena station has two underground North South Line platforms in an island platform arrangement. Full-height Platform screen doors isolate the air-conditioned station from the tunnel environment, enhancing commuter safety and station comfort. A set of escalators, stairs and a lift connect the platform level to the station concourse above.

Passenger Information Systems, which are plasma display screens located at each platform, display expected train arrival times and key messages. Tactile flooring helps to guide the visually-handicapped from the platform to connecting platforms and the station exits.

Concourse

The station has a ticket concourse located at Basement 1. They feature faregates for automatic fare collection and provides access between paid and unpaid areas of the station, with at least one bidirectional wide-swinging gate for the benefit of passengers-in-wheelchairs and those carrying bulky items or travelling with prams.

General Ticketing Machines allow commuters to purchase tickets for single or multiple journeys, and along with TransitLink Add Value Machines, offer contactless card transactions. The station office functions as a Passenger Service Centre, and is staffed during operating hours, where commuters may make travel inquiries or perform card transactions using cash payment. A TransitLink ticket office is also located at this station, operating from 12:00pm to 7:30pm on Weekdays and 12:00pm to 6:00pm on Saturdays. It is closed on Sundays and Public Holidays.

Toilets and retail shops are located in the unpaid areas of the station.

Exits

Unique to station exit naming nomenclature, Novena MRT station has two exits at underground level (A and B) at the north and south end of the ticket concourse respectively. Public underpasses then branch out from these exits, linking to nearby developments. Exits A and B offer barrier-free accessibility for the disabled via a shared lift access to Square 2 shopping mall at ground level, and at Exit A, an additional lift leads to Tan Tock Seng Hospital.

In 2017, the public underpass between Novena MRT (Exit B) and Goldhill Centre was demolished to make way for North-South Expressway construction works underneath Thomson Road.

Exit Disabled access Location Nearby
A Yes Health City Novena Sinaran Drive, Communicable Disease Centre 1, Communicable Disease Centre 2, Dover Park Hospice, HCA Hospice Care, Lee Kong Chian School of Medicine (Novena Campus), Ministry of Home Affairs, Mount Elizabeth Novena Hospital, National Neuroscience Institute, National Skin Centre, Novena Medical Center, Novena Specialist Center, Oasia Hotel, Police Headquarters, Ren Ci Community Hospital, Square 2 , Tan Tock Seng Hospital, Tuberculosis Control Unit
B Yes Thomson Road Thomson Road / Moulmein Road, Novena Square, Goldhill Plaza, Moulmein Rise, Novena Medical Centre, Novena Suites, Revenue House (Inland Revenue Authority of Singapore), Royal Square at Novena, United Square, Soleil @ Sinaran, Velocity @ Novena Square, Novena Church, The Huntington

Station Amenities

  • Public toilets at concourse level (unpaid areas)
  • ATMs and Self-service Machines at concourse level (unpaid areas)
  • TransitLink ticket office
    Operating Hours: 12:00pm to 7:30pm on Weekdays and 12:00pm to 6:00pm on Saturdays. Closed on Sundays and Public Holidays.

Safety Features

  • Emergency Train Stop buttons on the station platform, when activated, will prevent approaching trains from entering the station, and any train already stopped at the platform will be prevented from moving off.
  • Emergency telephones at station platforms and the intercom system inside the lifts enable commuters to communicate with station staff in the Passenger Service Centre.
  • Emergency door handles allow the platform doors to be opened manually from the train-side in the event of failure.
  • Fire Extinguishers in various locations
  • All escalators equipped with Emergency Stop buttons

Transport Connections

Novena station connects to several bus stops in the vicinity, as well as taxi stands and passenger pick-up points.

Bus

There are three official bus stops linked to Novena station.

No. Bus stop Exit Bus Routes
B/s 1 50038 – Thomson Rd (Novena Stn) B 21, 56, 57, 131, 141, 166, 851, 980
B/s 2 50037 – Thomson Rd (Novena Ch) B 5, 54, 143, 162, 162M, 167
B/s 3 50031 – Thomson Rd (Opp Novena Ch) B 5, 21, 54, 56, 57, 131, 141, 143, 162, 162M, 166, 167, 851, 980, NR1

Road

Taxi stands and pick-up/drop-off points are located at the driveways of adjacent developments. These are the closest to Novena station and do not include those in buildings farther away.

Exit Road Provisions
A Novena Medical Centre driveway Taxi stand, Pick-up/drop-off point
A Square 2 driveway Taxi stand, Pick-up/drop-off point
B Novena Square driveway Taxi stand, Pick-up/drop-off point

Rail Bridging Services

In the event of a MRT service disruption affecting Novena station, rail bridging services (also called MRT breakdown shuttle buses) may be activated to ply affected stretches of the North South Line. In which case, the buses can be boarded from the following bus stops:

Towards Bus stop Exit
North South Line
 NS1  EW24  Jurong East B/s 3: 50031 – Thomson Rd (Opp Novena Ch) B
 NS28  Marina South Pier B/s 2: 50037 – Thomson Rd (Novena Ch) B

In addition, passengers can board regular bus services officially linked to Novena station depending on the situation on the ground.


Passenger Usage Patterns

Located within the Novena area in Central Singapore, Novena station serves a large number of developments in the vicinity such as hospitals and specialist medical centres, shopping centres, office buildings, schools, places of worship, condominiums and private housing estates. It encounters moderate to high demand throughout the day.

Construction

In 2017, the public underpass between Novena MRT (Exit B) and Goldhill Centre was demolished to make way for North-South Expressway construction works underneath Thomson Road.

Future Developments


Major Incidents


Gallery


External Links & References

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