Serangoon MRT Station

 NE12  CC13 
Serangoon
Station exit E
Languages 实龙岗 | சிராங்கூன்
Lines   North East Line
  Circle Line
Operator SBS Transit (NEL)
SMRT (CCL)
Structure Underground
(NEL & CCL)
Platform Island (NEL & CCL)
Opened 20 Jun 2003 (NEL)
28 May 2009 (CCL)

Serangoon MRT Station (NE12/CC13) is an underground interchange station along the North East Line (NEL) and Circle Line (CCL) Stage 3, located at the boundaries of Serangoon Central and Upper Paya Lebar planning subzones. It is built along Upper Serangoon Road, at the junction with Serangoon Central.

Named after the housing estate it is located in, Serangoon is thought to be derived from the ranggong bird, a species of stork abundant in the swamps around the Serangoon River or the Rangon River, its old name. The numeral “one” or satu in Malay abbreviated to sa, led to the name Serangoon. It was also known for a long time as Saranggong Road.

Serangoon Station serves the town centre area, including the nex shopping mall, nearby community amenities and commercial areas, and large numbers of residential developments. Bus services are offered from the Serangoon Bus Interchange connecting to other parts of the estate.


First / Last Train Timings

North East Line – NE12 Serangoon
Destination First Train Last Train
Weekdays Sat Sun &
PHs
Daily
NE1 Harbour-
Front
5:53am 5:54am 5:54am 11:39pm
NE17 Punggol 6:06am 6:21am 6:21am 12:17am
Circle Line – CC13 Serangoon
Destination First Train Last Train
Weekdays
& Sat
Sun &
Public Holidays
Daily
CC1 Dhoby Ghaut 5:44am 6:11am 11:40pm
CC7 Mountbatten 12:17am
CC12 Bartley 12:40am
CC29 HarbourFront 5:18am 5:42am 11:13pm
CC26 Pasir Panjang 11:43pm
CC23 one-north 11:59pm
CC17 Caldecott 12:27am

Station Layout

L1 Street level Bus stops, Taxi stand, pick-up/drop-off point
B1 NEL, CCL Concourse Faregates, Ticketing machines, Passenger Service Centre, TransitLink Ticket Office, Paid linkway between NEL and CCL concourses
B2 Platform A North East Line towards  NE1  CC29  HarbourFront
Platform B North East Line towards  NE17  PTC  Punggol
Platform A Circle Line towards  CC29  NE1  HarbourFront
Platform B Circle Line towards  CC1  NS24  NE6  Dhoby Ghaut

Platforms

North East Line (B2):
Platform B: North East Line towards  NE17  PTC  Punggol via  NE13  Kovan (→)
Platform A: North East Line towards  NE1  CC29  HarbourFront via  NE11  Woodleigh (←)
Circle Line (B2):
Platform B: Circle Line towards  CC1  NS24  NE6  Dhoby Ghaut via  CC12  Bartley (→)
Platform A: Circle Line towards  CC29  NE1  HarbourFront via  CC14  Lorong Chuan (←)

Serangoon station has four platforms, with the North East Line (NEL) and the Circle Line (CCL) occupying two platforms in an island platform arrangement, separated by depth. Full-height Platform screen doors isolate the air-conditioned station from the tunnel environment, enhancing commuter safety and station comfort. Passenger Information Systems, which are plasma display screens located at each platform, display expected train arrival times and key messages. Tactile flooring helps to guide the visually-handicapped from the platform to the station exits and other platforms on connecting rail lines.

All platforms are served by a set of escalators, stairs and lifts which connect to the concourse and transfer linkway above. While both platforms are indicated as Basement 2, the Circle Line runs underneath the North East Line.

Concourse

North East Line and Circle Line station concourses are both located at Basement 1. They feature faregates for automatic fare collection and provides access between paid and unpaid areas of the station, with at least one bidirectional wide-swinging gate for the benefit of passengers-in-wheelchairs and those carrying bulky items or travelling with prams.

General Ticketing Machines allow commuters to purchase tickets for single or multiple journeys, and along with Top-up Machines (CCL), offer contactless card transactions. The station offices at each concourse function as a Passenger Service Centre, and is staffed during operating hours, where commuters may make travel inquiries or perform card transactions using cash payment.

A TransitLink ticket office is also located at this station, operating between 12:00pm and 7:30pm daily, except public holidays. On Saturdays, the operating hours are between 12:00pm and 6:00pm. While both concourses are indicated as Basement 1, the Circle Line concourse is built deeper than the North East Line. Both concourses have exits to the basement of nex shopping mall and surface level.

Toilets are located in the unpaid areas of both concourse levels, situated near the Passenger Service Centres. There are no retail shops within the station, owing to close proximity with retail shops at nex.

NEL Art in Transit: “Memories of Childhood” by Eng Joo Heng

This heart-warming work offers a joyful look back at childhood in the rural villages of Singapore’s past. The artist, a printmaker, created these colourful images of children at play from woodcuts which he cut by hand. The final work, produced in silkscreen or vitreous enamel panels eloquently captures the innocence and wonder of childhood.

CCL Art in Transit: “View of Life” by Sarkasi Said

Reflecting on a lifetime of experience, Sarkasi Said expresses his love for batik, creating the vibrant artwork with intense colours that exudes movement and motion. Lyrical lines and construct shapes are painted in harmony, balancing the composition of the environment.

Civil Defence shelter

Serangoon NEL station is one of thirteen stations along the North East Line designated as Civil Defence (CD) shelters, which will be activated in times of national emergency. Apart from reinforced construction, the stations are designed and equipped with facilities to ensure the shelter environment is tolerable for all shelterees during shelter occupation. These facilities include protective blast doors, decontamination facilities, ventilation systems, power and water supply systems and a dry toilet system.

Exits

Serangoon MRT station has six exits leading ground level (A, B, C, D, E and F), among which Exits D and F do not offer barrier-free accessibility. Underground exits G and H lead to Basement 2 of the nex shopping mall.

Passengers heading to Serangoon Bus Interchange can use Exits G or H at nex level B2, or via Exit F at street level.

Exit Disabled access Location Nearby
A Yes Upper Serangoon Road (Southbound) Serangoon Central, Serangoon Avenue 1, Apartment Blocks 401 to 414, The Sunshine
B Yes Serangoon Central
(Northbound)
Sunglade, The Yardley, Vaughan Garden, Wolskel Road
C Yes Serangoon Central
(Southbound)
Crestar Building, La Belle, Braddell Heights Fire Post, NKF Dialysis Centre, Recreation Road, Paya Lebar Methodist Church, Summer Grove, ECON Medicare Centre (Recreation)
D No Lew Lian Gardens Upper Serangoon Road (Southbound), Lew Lian Gardens Apartment Blocks 1 to 8, Apartment Blocks 415 – 427, St. Gabriel’s Secondary School, Gabriel Villas, Ardisia Gardens, Jade Residences
E Yes NEX Braddell Heights Community Hub Marine Parade Town Council (Serangoon Office), Serangoon Central Post Office, Serangoon Stadium / Swimming Complex, Serangoon Community Park, NEX
F No Serangoon Avenue 2 Braddell Heights Community Centre, Serangoon Neighbourhood Police Centre, Apartment Blocks 231 to 245; 301 to 335, Yangzheng Primary School, Zhonghua Secondary School, Serangoon Bus Interchange
G Yes NEX (Basement 2) NEX Mall, Serangoon Bus Interchange
H Yes NEX (Basement 2) NEX Mall, Serangoon Bus Interchange

Station Amenities

  • Public toilets at concourse level
  • Bicycle racks at station exits
  • ATMs and Self-service Machines at concourse level
  • TransitLink Ticket Office
    – Operating Hours: 1200hrs – 1930hrs on Weekdays and Sundays
    1200hrs – 1800hrs on Saturdays
    No Operation on Public Holidays

Safety Features

  • Emergency Train Stop buttons on the station platform, when activated, will prevent approaching trains from entering the station, and any train already stopped at the platform will be prevented from moving off.
  • Emergency telephones at station platforms and the intercom system inside the lifts enable commuters to communicate with station staff in the Passenger Service Centre.
  • Emergency door handles allow the platform doors to be opened manually from the train-side in the event of failure.
  • Fire Extinguishers in various locations
  • All escalators equipped with Emergency Stop buttons

Transport Connections

Serangoon station connects to several bus stops in the vicinity, as well as taxi stands and passenger pick-up points, and two Park and Ride scheme carparks.

Bus

There is a bus interchange and seven official bus stops linked to Serangoon station.

No. Bus stop Exit Bus Routes
Serangoon Bus Interchange F / G / H 100, 101, 103, 105, 109, 158, 315, 317
B/s 1 62139 – Upp S’goon Rd (S’goon Stn) A 45, 58, 107, 107M, 147, 153, 158, 853, 853C
B/s 2 62189 – Upp S’goon Rd (Blk 416) D 101, 103, 317
B/s 3 62131 – Upp S’goon Rd (S’goon Stn) B 45, 58, 101, 103, 107, 107M, 147, 153, 317, 853, 853C, NR6
B/s 4 66351 – S’goon Ctrl (S’goon Stn) B / E 22, 43, 43M, 53, 70, 70M, 81, 82, 315
B/s 5 66359 – S’goon Ctrl (S’goon Stn) C 22, 43, 53, 53M, 70, 70M, 116, 315
B/s 6 66389 – S’goon Ave 2 (Bef Serangoon Int) F 45, 58, 105, 109, 133, 135
B/s 7 66381 – S’goon Ave 2 (Blk 334) F 45, 58, 133, 135

Road

Taxi stands and pick-up/drop-off points are located next to station exits:

Exit Road Provisions
A S’goon Ctrl (outside Blk 413, bef Upp S’goon Rd junction) Taxi stand, pick-up/drop-off point
C Upper S’goon Road (Northbound, outside Crestar Bldg) Taxi stand, pick-up/drop-off point
C S’goon Ctrl (Southbound, outside Blk 201) Taxi stand, pick-up/drop-off point
E S’goon Ctrl (Northbound, outside NEX) Taxi stand, pick-up/drop-off point

Park and Ride

Serangoon station has two carparks in the vicinity designated under the Park & Ride (P&R) Scheme:

Carpark Exit Remarks
Blk 264 Serangoon Central A Multi-Storey Car Park
Blk 410A Serangoon Central E Multi-Storey Car Park

Rail Bridging Services

In the event of a MRT service disruption affecting Serangoon station, rail bridging services (also called MRT breakdown shuttle buses) may be activated to ply affected stretches of the North-East Line or Circle Line. In which case, the buses can be boarded from the following bus stops:

Towards Bus stop Exit
North East Line
 NE1  CC29  HarbourFront B/s 1: 62139 – Upp S’goon Rd (S’goon Stn) A
 NE17  PTC  Punggol B/s 3: 62131 – Upp S’goon Rd (S’goon Stn) B
Circle Line
 CC1  NS24  NE6  Dhoby Ghaut B/s 6: 66389 – S’goon Ave 2 (Bef Serangoon Int) F
 CC29  NE1  HarbourFront B/s 7: 66381 – S’goon Ave 2 (Blk 334) F

In addition, passengers can board regular bus services at bus stops officially linked to Serangoon station for free rides.


Passenger Usage Patterns

Serangoon is an important interchange station linking the North-East Line with the Circle Line, and as such, encounters large numbers of transfer passengers between the two lines. It also benefits the nex shopping mall, as well as residential developments in the vicinity, hence passenger traffic through this station is relatively high.

Construction

North East Line Contract 704 for the construction and completion of Woodleigh and Serangoon stations and associated tunnels was awarded to German and local companies Wayss & Freytag – Econ – Chew Eu Hock Joint Venture.

Circle Line Stage 3 (CCL3) Contract 852 for the construction and completion of Serangoon stations and associated tunnels between Bartley and Lorong Chuan was awarded to local, Chinese and Austrian companies Woh Hup / Shanghai Tunnel Engineering Co. (STEC) / Alpine Mayreder Joint Venture for S$155.9 million.

Future Developments


Major Incidents

In February 2005, Circle Line excavation work underneath the Serangoon NEL station ran into an unusually large amount of groundwater, causing ground subsidence that affected the North East Line station as well as the Serangoon viaduct. The slight upset in the station’s level meant trains had to slow down when entering and leaving the station, a precaution against derailment which lasted till the early months of 2007.


Gallery


External Links & References

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