|Languages||实龙岗 | சிராங்கூன்|
|Lines||North East Line
|Operator||SBS Transit (NEL)
(NEL & CCL)
|Platform||Island (NEL & CCL)|
|Opened||20 Jun 2003 (NEL)
28 May 2009 (CCL)
Serangoon MRT Station (NE12/CC13) is an underground interchange station along the North East Line (NEL) and Circle Line (CCL) Stage 3, located at the boundaries of Serangoon Central and Upper Paya Lebar planning subzones. It is built along Upper Serangoon Road, at the junction with Serangoon Central.
Named after the housing estate it is located in, Serangoon is thought to be derived from the ranggong bird, a species of stork abundant in the swamps around the Serangoon River or the Rangon River, its old name. The numeral “one” or satu in Malay abbreviated to sa, led to the name Serangoon. It was also known for a long time as Saranggong Road.
Serangoon Station serves the town centre area, including the nex shopping mall, nearby community amenities and commercial areas, and large numbers of residential developments. Bus services are offered from the Serangoon Bus Interchange connecting to other parts of the estate.
First / Last Train Timings
|North East Line – NE12 Serangoon
|Destination||First Train||Last Train|
|Weekdays||Sat||Sun & PHs|
|Circle Line – CC13 Serangoon
|Destination||First Train||Last Train|
|CC1 Dhoby Ghaut||5:44am||6:11am||11:40pm|
|CC26 Pasir Panjang||–||–||11:43pm|
|L1||Street level||Bus stops, Taxi stand, pick-up/drop-off point|
|B1||NEL, CCL Concourse||Faregates, Ticketing machines, Passenger Service Centre, TransitLink Ticket Office, Paid linkway between NEL and CCL concourses|
|B2||Platform A||North East Line towards HarbourFront|
|Platform B||North East Line towards Punggol|
|Platform A||Circle Line towards HarbourFront|
|Platform B||Circle Line towards Dhoby Ghaut|
North East Line (B2):
|Platform B: North East Line towards Punggol via Kovan (→)
Platform A: North East Line towards HarbourFront via Woodleigh (←)
Circle Line (B2):
|Platform B: Circle Line towards Dhoby Ghaut via Bartley (→)
Platform A: Circle Line towards HarbourFront via Lorong Chuan (←)
Serangoon station has four platforms, with the North East Line (NEL) and the Circle Line (CCL) occupying two platforms in an island platform arrangement, separated by depth. Full-height Platform screen doors isolate the air-conditioned station from the tunnel environment, enhancing commuter safety and station comfort. Passenger Information Systems, which are plasma display screens located at each platform, display expected train arrival times and key messages. Tactile flooring helps to guide the visually-handicapped from the platform to the station exits and other platforms on connecting rail lines.
All platforms are served by a set of escalators, stairs and lifts which connect to the concourse and transfer linkway above. While both platforms are indicated as Basement 2, the Circle Line runs underneath the North East Line.
North East Line and Circle Line station concourses are both located at Basement 1. They feature faregates for automatic fare collection and provides access between paid and unpaid areas of the station, with at least one bidirectional wide-swinging gate for the benefit of passengers-in-wheelchairs and those carrying bulky items or travelling with prams.
General Ticketing Machines allow commuters to purchase tickets for single or multiple journeys, and along with Top-up Machines (CCL), offer contactless card transactions. The station offices at each concourse function as a Passenger Service Centre, and is staffed during operating hours, where commuters may make travel inquiries or perform card transactions using cash payment.
A TransitLink ticket office is also located at this station, operating between 12:00pm and 7:30pm daily, except public holidays. On Saturdays, the operating hours are between 12:00pm and 6:00pm. While both concourses are indicated as Basement 1, the Circle Line concourse is built deeper than the North East Line. Both concourses have exits to the basement of nex shopping mall and surface level.
Toilets are located in the unpaid areas of both concourse levels, situated near the Passenger Service Centres. There are no retail shops within the station, owing to close proximity with retail shops at nex.
NEL Art in Transit: “Memories of Childhood” by Eng Joo Heng
This heart-warming work offers a joyful look back at childhood in the rural villages of Singapore’s past. The artist, a printmaker, created these colourful images of children at play from woodcuts which he cut by hand. The final work, produced in silkscreen or vitreous enamel panels eloquently captures the innocence and wonder of childhood.
CCL Art in Transit: “View of Life” by Sarkasi Said
Reflecting on a lifetime of experience, Sarkasi Said expresses his love for batik, creating the vibrant artwork with intense colours that exudes movement and motion. Lyrical lines and construct shapes are painted in harmony, balancing the composition of the environment.
Civil Defence shelter
Serangoon NEL station is one of thirteen stations along the North East Line designated as Civil Defence (CD) shelters, which will be activated in times of national emergency. Apart from reinforced construction, the stations are designed and equipped with facilities to ensure the shelter environment is tolerable for all shelterees during shelter occupation. These facilities include protective blast doors, decontamination facilities, ventilation systems, power and water supply systems and a dry toilet system.
Serangoon MRT station has six exits leading ground level (A, B, C, D, E and F), among which Exits D and F do not offer barrier-free accessibility. Underground exits G and H lead to Basement 2 of the nex shopping mall.
Passengers heading to Serangoon Bus Interchange can use Exits G or H at nex level B2, or via Exit F at street level.
|A||Yes||Upper Serangoon Road (Southbound)||Serangoon Central, Serangoon Avenue 1, Apartment Blocks 401 to 414, The Sunshine|
|Sunglade, The Yardley, Vaughan Garden, Wolskel Road|
|Crestar Building, La Belle, Braddell Heights Fire Post, NKF Dialysis Centre, Recreation Road, Paya Lebar Methodist Church, Summer Grove, ECON Medicare Centre (Recreation)|
|D||No||Lew Lian Gardens||Upper Serangoon Road (Southbound), Lew Lian Gardens Apartment Blocks 1 to 8, Apartment Blocks 415 – 427, St. Gabriel’s Secondary School, Gabriel Villas, Ardisia Gardens, Jade Residences|
|E||Yes||NEX||Braddell Heights Community Hub Marine Parade Town Council (Serangoon Office), Serangoon Central Post Office, Serangoon Stadium / Swimming Complex, Serangoon Community Park, NEX|
|F||No||Serangoon Avenue 2||Braddell Heights Community Centre, Serangoon Neighbourhood Police Centre, Apartment Blocks 231 to 245; 301 to 335, Yangzheng Primary School, Zhonghua Secondary School, Serangoon Bus Interchange|
|G||Yes||NEX (Basement 2)||NEX Mall, Serangoon Bus Interchange|
|H||Yes||NEX (Basement 2)||NEX Mall, Serangoon Bus Interchange|
- Public toilets at concourse level
- Bicycle racks at station exits
- ATMs and Self-service Machines at concourse level
- TransitLink Ticket Office
– Operating Hours: 1200hrs – 1930hrs on Weekdays and Sundays
1200hrs – 1800hrs on Saturdays
No Operation on Public Holidays
- Emergency Train Stop buttons on the station platform, when activated, will prevent approaching trains from entering the station, and any train already stopped at the platform will be prevented from moving off.
- Emergency telephones at station platforms and the intercom system inside the lifts enable commuters to communicate with station staff in the Passenger Service Centre.
- Emergency door handles allow the platform doors to be opened manually from the train-side in the event of failure.
- Fire Extinguishers in various locations
- All escalators equipped with Emergency Stop buttons
Serangoon station connects to several bus stops in the vicinity, as well as taxi stands and passenger pick-up points.
There is a bus interchange and seven official bus stops linked to Serangoon station.
|No.||Bus stop||Exit||Bus Routes|
|Serangoon Bus Interchange||F / G / H||100, 101, 103, 105, 109, 158, 315, 317|
|B/s 1||62139 – Upp S’goon Rd (S’goon Stn Exit A/Blk 413)||A||45, 58, 107, 107M, 147, 153, 158, 853, 853C|
|B/s 2||62189 – Upp S’goon Rd (S’goon Stn Exit D/Blk 416)||D||101, 103, 317|
|B/s 3||62131 – Upp S’goon Rd (S’goon Stn Exit H)||B / H||45, 58, 101, 103, 107, 107M, 147, 153, 317, 853, 853C, NR6|
|B/s 4||66351 – S’goon Ctrl (S’goon Stn Exit B)||B / E||22, 43, 43M, 53, 70, 70M, 81, 82, 315|
|B/s 5||66359 – S’goon Ctrl (S’goon Stn Exit C/Blk 201)||C||22, 43, 53, 53M, 70, 70M, 116, 315|
|B/s 6||66389 – S’goon Ave 2 (S’goon Stn Exit F)||F||45, 58, 105, 109, 133, 135|
|B/s 7||66381 – S’goon Ave 2 (Opp S’goon Stn Exit F)||F||45, 58, 133, 135|
Taxi stands and pick-up/drop-off points are located next to station exits:
|A||S’goon Ctrl (outside Blk 413, bef Upp S’goon Rd junction)||Taxi stand, pick-up/drop-off point|
|C||Upper S’goon Road (Northbound, outside Crestar Bldg)||Taxi stand, pick-up/drop-off point|
|C||S’goon Ctrl (Southbound, outside Blk 201)||Taxi stand, pick-up/drop-off point|
|E||S’goon Ctrl (Northbound, outside NEX)||Taxi stand, pick-up/drop-off point|
Rail Bridging Services
In the event of a MRT service disruption affecting Serangoon station, rail bridging services (also called MRT breakdown shuttle buses) may be activated to ply affected stretches of the North-East Line or Circle Line. In which case, the buses can be boarded from the following bus stops:
|North East Line|
|HarbourFront||B/s 1: 62139 – Upp S’goon Rd (S’goon Stn Exit A/Blk 413)||A|
|Punggol||B/s 3: 62131 – Upp S’goon Rd (S’goon Stn Exit H)||B|
|Dhoby Ghaut||B/s 6: 66389 – S’goon Ave 2 (S’goon Stn Exit F)||F|
|HarbourFront||B/s 7: 66381 – S’goon Ave 2 (Opp S’goon Stn Exit F)||F|
In addition, passengers can board regular bus services at bus stops officially linked to Serangoon station for free rides.
Passenger Usage Patterns
Serangoon is an important interchange station linking the North-East Line with the Circle Line, and as such, encounters large numbers of transfer passengers between the two lines. It also benefits the nex shopping mall, as well as residential developments in the vicinity, hence passenger traffic through this station is relatively high.
North East Line (NEL) Contract 704 for the design and construction of Woodleigh and Serangoon stations and associated tunnels was awarded to Wayss & Freytag – Econ Piling – Chew Eu Hock Construction Joint-Venture on 23 June 1997 for S$316.7 million. The contract also includes the construction of a pair of 3-lane flyovers with two interchanges along Upper Serangoon Road, to be built above the bored tunnels and Serangoon Station.
Circle Line Stage 3 (CCL3) Contract 852 for the construction and completion of Serangoon stations and associated tunnels between Bartley and Lorong Chuan was awarded to local, Chinese and Austrian companies Woh Hup / Shanghai Tunnel Engineering Co. (STEC) / Alpine Mayreder Joint Venture for S$155.9 million.
In February 2005, Circle Line excavation work underneath the Serangoon NEL station ran into an unusually large amount of groundwater, causing ground subsidence that affected the North East Line station as well as the Serangoon viaduct. The slight upset in the station’s level meant trains had to slow down when entering and leaving the station, a precaution against derailment which lasted till the early months of 2007.