Joo Koon Bus Interchange

Joo Koon Bus Interchange is an Integrated Transport Hub (ITH) located along Joo Koon Circle and Benoi Road, serving industrial areas around Pioneer and Tuas. It opened in November 2015.

The interchange is the eighth air-conditioned bus interchange in Singapore, integrated within the retail segment of the Fairprice Hub mixed development, and directly connected to Joo Koon MRT Station. Nearby public amenities include the Singapore Discovery Centre, Army Museum of Singapore, Kartright Speedway and Arena Country Club.

Details:

The Interchange:

Joo Koon Bus Interchange is a bus station located on the ground floor of FairPrice Hub. Connecting with Joo Koon MRT Station along the East-West MRT Line, the interchange is a transport node for commuters heading in and out of the Jurong and Tuas Industrial Estates, allowing for convenient transfers between the rail network and the many bus services at the interchange.

Opened in November 2015 (despite being structurally completed by end-2014), Joo Koon Bus Interchange was the eighth Integrated Transport Hub (ITH) to be opened in Singapore. The interchange is integrated within the retail portion of FairPrice Hub, the 16-storey headquarters of NTUC FairPrice which houses offices on the higher floors, and an adjacent 9-storey distribution centre for the supermarket chain. Hence, the facility combines retail, commercial and transportation facilities under one roof.

There are 2 points of entry for vehicles. A single entrance road allow buses to enter from Benoi Road (northbound) while another combined entrance and exit leads to Joo Koon Circle. There are at least 18 parking bays in the bus interchange.

The interchange concourse is fully integrated with Fairprice Hub, with all entrances/exits located within the building. The mall has multiple exits leading to Benoi Road and Joo Koon Circle, and on the second floor, a link bridge brings commuters directly to Joo Koon MRT Station.

History:

Joo Koon Bus Interchange was built to complement the extension of the East-West Line to Joo Koon, and brings about better transport connectivity to the Jurong West industrial areas around Tuas and Pioneer.

Prior to the opening of the interchange, the Tuas and Pioneer industrial areas were primarily served by Boon Lay Bus Interchange, the nearest major transport hub offering connections to the rail network and many other bus services. A number of long-distance bus routes connected the industrial areas to Boon Lay. Not only were these services inefficient by duplicating each other partially, their long routings increase travel time and require more buses to be deployed, increasing the strain on resources especially during the peak hours.

As the East-West line extended to Joo Koon, a new bus interchange was conceived to relocate the major transport hub for industrial bus services from Boon Lay to Joo Koon. This would be further complemented by the future line extension to Tuas Link, where a newly constructed Tuas Bus Interchange would be able to better serve industries in the Tuas and Tuas South areas.

In the months prior to launch, the interchange was used for the parking of unregistered SBS Transit buses destined for Soon Lee Bus Park.

Joo Koon is the eighth Integrated Transport Hub (ITH) to be opened, after Toa Payoh in May 2002, Sengkang in January 2003, Ang Mo Kio in April 2007, Boon Lay in December 2009, Serangoon in September 2011, Clementi in November 2011 and Bedok in November 2014. Service amendments took place in 3 stages between November and December 2015, as detailed in this article.

Under the Bus Contracting Model, SMRT Buses became the anchor operator of Joo Koon Bus Interchange from 15 September 2024 as the incumbent of the new Jurong West Bus Package term.

Joo Koon Bus Interchange Launch:

Interchange facilities:

• Passenger Service Office (SBS Transit / SMRT Buses)
• Top Up Kiosk
• Drivers lounge / Briefing Room
• NTWU Canteen
• Boarding and alighting berths
• Information boards
• Bus departure timing screens
• Retail Shops
• Toilets

Bus Services:

Berth Allocation:

Joo Koon Integrated Transport Hub has 2 alighting berths and 3 boarding berths.

Gallery:

Gallery (Phase 1):

Gallery (Phase 2):

Gallery (Phase 3):

Gallery (Pre-launch):

External Links & References:

• Joo Koon Integrated Transport Hub opens on 21 November 2015 – LTA

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