Thomson-East Coast Line 3 Bus Service Changes

Train services on the Thomson-East Coast Line (TEL) Stage 3 between Caldecott and Gardens by the Bay started on 13 November 2022. After over a year of operations, several bus services running parallel to the TEL will be rationalised or shortened, with other bus services amended to cover lost sectors.

TEL3 route amendments in this article take effect from Sunday, 17 December 2023. This round of bus service changes follows a slew of bus service level reductions led by the LTA since 2019.

Bus Service 167, initially slated for withdrawal, will instead operate at 30-minute intervals after the LTA backtracked on its decision to withdraw the route ‘for now’.


Summary
Service Existing Destination Changes / New Destination from 17 Dec 2023
75 Gali Batu ↔ Marina Centre Gali Batu ↔ Bukit Merah
121 Kampong Bahru ↺ Telok Blangah Rise Shenton Way ↺ Telok Blangah Rise
162
Yio Chu Kang ↔ Shenton Way Yio Chu Kang ↺ Sin Ming Drive
162M
Yio Chu Kang ↺ Temasek Avenue Withdrawn
167 Sembawang ↔ Bukit Merah Withdrawn
30 min frequency
859
Sembawang ↺ Yishun Sembawang ↺ Yishun via Canberra Link
980 Sembawang ↔ Lorong 1 Geylang Sembawang ↔ Lorong 1 Geylang
Service Enhancement – Extended Operating Hours & Increased Frequency

According to an LTA press release, ridership for some bus services plying along segments of TEL has seen an overall decrease of around 30 to 40 per cent. The bus service amendments were intended to reduce duplication of bus services with TEL and to reallocate resources to other parts of Singapore, such as emerging new towns and estates.

Bus Service 167 withdrawal cancelled

Main article: LTA backtracks on Bus Service 167 withdrawal | Land Transport Guru

TEL3 route amendments in this article were initially announced on 17 November 2023, with changes taking effect on 10 December 2023.

Following commuter feedback in response to the TEL3 bus amendments, the LTA announced on 28 November 2023 that it had reversed its decision to withdraw Bus Service 167 [Press release]. The route will be retained and operated at 30-minute intervals throughout the day. There were no changes to the planned amendments to other bus routes.

In addition, all route amendments would take effect from Sunday, 17 December 2023 instead, a week’s delay from the originally announced date of 10 December 2023.

The revised route amendment posters also included one for Service 980’s enhancement which was previously not made prior to the backtrack.


Bus Service 75

Bus Service 75 will be amended to Bukit Merah Bus Interchange via Kim Tian Road and Jalan Bukit Merah, omitting Outram Park MRT, Cantonment, Robinson Road / Shenton Way, and Marina Centre.

Lost sectors along Cantonment Road and Cantonment Link will be served by the amended Bus Service 121, while alternative travel options via existing bus services are highlighted in the posters below.


Bus Service 121

Bus Service 121 will be amended to start from Shenton Way Bus Terminal instead of Kampong Bahru Terminal. The new route will ply Anson Road / Shenton Way, and Cantonment Link / Cantonment Road before rejoining its existing route at Outram Park MRT. The remaining part of Bus Service 121, between Outram Park and Telok Blangah Rise (Loop), remains unchanged.

The amendment will supplement the lost sector of Service 75 along Cantonment Road, Cantonment Link, and the Shenton Way area.


Bus Service 162 / 162M

Bus Service 162, which operates from Yio Chu Kang Interchange, will be shortened to loop at Sin Ming Drive via Marymount and Shunfu Road. As a result, the sector from Upper Thomson to Orchard, Bras Basah, Marina Centre (162M) and Shenton Way will be discontinued.

With the amendment of Service 162, its route variant Bus Service 162M between Yio Chu Kang and Marina Centre (Loop) will be withdrawn. Alternative travel options via existing bus services are highlighted in the posters below.

The amended Service 162 increases local connectivity within the Sin Ming area, while also serving Marymount MRT Station in the direction of Sin Ming. Two new bus stops are also added along Sin Ming Drive.

The frequency of Bus Service 162 was also reduced with this amendment. Late-night departures were also introduced from Upper Thomson to Yio Chu Kang till 1 am, matching the last bus timings of the since-discontinued Service 162M.


Service 167

Bus Service 167 was originally announced to be withdrawn from 10 December 2023.

However, following commuter feedback in response to the planned withdrawal, the LTA announced on 28 November 2023 that it would be reversing its decision to withdraw Bus Service 167 [Press release]. Service 167 will now instead operate at 30-minute intervals throughout the day from Sunday, 17 December 2023.

Key segments of Service 167 along Canberra Link & Cantonment will also be served by the amended Services 859 & 121 respectively.

In addition, the frequency of Bus Service 980, which duplicates Service 167 between Sembawang and Thomson Road, will also be increased.


Service 859

Bus Service 859 will be amended to enhance connectivity to Bukit Canberra, via Canberra Link and part of Sembawang Road. It will skip a pair of bus stops along Canberra Road outside and opposite Blk 311, while serving 3 pairs of additional bus stops along Canberra Road, Canberra Link and Sembawang Road.

The route amendment was originally planned to cover lost sectors of Service 167 along Canberra Link and part of Sembawang Road. Following the reversal of Bus Service 167’s withdrawal, Service 859 will duplicate Service 167 along this sector.

On Weekdays and Saturdays, the first bus from Sembawang was also brought forward, from 0545hrs to 0540hrs. This change was not announced in the operator’s poster or press release.


Service 980

When the TEL3 bus amendments were first announced on 17 November 2023, LTA also announced that the frequency of Service 980 would be increased to benefit commuters of Service 167, which was due for withdrawal on 10 December 2023.

Despite the U-turn on Bus Service 167’s withdrawal, proposed improvements to Service 980 would go ahead, with a new effective date of 17 December 2023. In addition to promised frequency improvements (although no frequency ranges were specified), operating hours of Service 980 were also extended to match that of Service 167:

  • First bus timing from Sembawang Int on Weekdays & Saturdays brought forward from 05:55 to 05:30
  • First bus timing from Sembawang Int on Sundays / Public Holidays brought forward from 06:00 to 05:45
  • Last bus timing from Thomson Rd (Bus Stop 50031 – Opp Novena Ch) towards Sembawang Int pushed back, from 23:56 / 23:54 / 23:57 on Weekdays, Saturdays & Sundays / Public Holidays respectively, to 00:30 daily
  • Increased frequency for Service 980 (new frequency range not specified)

Cost Estimates

In a Written Reply to Parliamentary Question on Rationale for Reinstating Bus Service 167 after Discontinuation Announcement published on 10 January 2024, the LTA estimated that implementation of the TEL3 bus service changes had achieved cost savings of up to S$5.1 million, which authorities say went towards the launch of new bus routes and feeder services for commuters residing in new BTO developments around Singapore.

In addition, an annual subsidy of S$6.2 million was required to maintain Bus Service 167’s existing service levels, and this dropped to S$3.6 million following the implementation of 30-minute frequencies from 17 December 2023, representing S$2.6 million in annual savings.


Withdrawn Posters (Services 75, 121, 162/162M & 859)

Operator Posters which were withdrawn following the update from the Land Transport Authority on 28 November 2023.


See Also:

References:

47 thoughts on “Thomson-East Coast Line 3 Bus Service Changes

  • 17 November 2023 at 1:02 PM
    Permalink

    The poster for 75 is confusing af…. For one second cant even tell which is the amended route.. what the point of bringing in unrelated routes and using so similar colors

    Reply
  • 17 November 2023 at 12:00 PM
    Permalink

    859 amendment damn lol la. Skip one pair of bus stop, and go one big round around the Canberra estate.

    In fact, as a person who doesn’t live in Sembawang, the 859 routing in Sembawang seems very confusing already, and now with this route amendment, will make it even more confusing.

    Can potentially break up the amended 859 into 2 separate bus routes for easier navigation (passengers) and operations (operator) in the future. With the splitting point at Sembawang Bus Interchange.

    The route around Sembawang North can actually become a trunk service on its own. Can really consider.

    Reply
    • 17 November 2023 at 12:43 PM
      Permalink

      As a Sembawang resident, I’ve gotten used to the 859 routing. In fact, there’s already 859A and 859B routes that serves the loop around Sembawang North (both are just opposite in direction). Therefore, it will make sense for the looped service to create its own ‘trunk service’.

      Then again, I live in the area where I take 859 directly to and from Yishun without going around the loop. Now the additional bus stops just made the journeys a bit longer…

      Reply
    • 17 November 2023 at 1:06 PM
      Permalink

      True, 859 can well stay within sembawang as the link betw semb and yishun alr have 856 and 858

      Reply
    • 18 November 2023 at 6:46 PM
      Permalink

      The Sembawang North part has two pseudo-GW feeder routes supplementing 859 on that part

      Reply
  • 17 November 2023 at 11:57 AM
    Permalink

    Not surprised that they axe 167 – it’s in line with the “keep 1, dump 1” approach we’ve seen before, since the route was 99% covered by 980, 162 and 196.

    Surprised that they also dumped 162 as well to kill both routes from Upp Thomson – Orchard. The route becomes very circuitous though, and can lead to confusion as to which direction the bus traverses. Not sure what alternatives there are though. If they would have cut the route anyway, I would have rather it looped round Caldecott / TPY Lorong 8 instead to provide more alternatives, and given Sin Ming a different bus – maybe 52 or 410.

    75 was one I hadn’t considered but it makes sense in hindsight. Good that Kim Tian Road gets a 2nd bus service and a direct link to a different MRT line. This is what rationalisation should do – to also create new links to better serve communities.

    Surprised they hadn’t touched 132 – the circuitous Hougang – AMK – Upp Thomson sector is already served by 165 and partially by 166, and is practically useless for through journeys since it’s so much slower than say 74.

    Reply
    • 17 November 2023 at 11:44 PM
      Permalink

      For Sin Ming why not get 54. Get it to enter via marymount mrt and let 162 only serve upper thomson. The lost bus stops can be served by new 54M

      Reply
  • 17 November 2023 at 11:22 AM
    Permalink

    such a waste to withdrawn bus 167 after so many decades running between Sembawang and the rest of the Thomson area.

    can be reroute other places. wasted much

    Reply
    • 17 November 2023 at 12:48 PM
      Permalink

      I have a thought about this: when TEL2 opened, I’ve seen signages along Sembawang Road telling commuters that they can travel to the Springleaf MRT station with 167 or 980.

      Now that 167 is gone, that leaves with commuters having only 980 to take in order to continue their journey in the TEL. Make no sense, considering that frequencies of both buses are pretty long (I used to take those buses from Springleaf MRT back to the north at nighttime). I do really hope the ‘improved’ frequencies of 980 make this up.

      Reply
  • 17 November 2023 at 10:41 AM
    Permalink

    My views:
    75: now bukit merah residents have another way to bukit panjang other than 176. At least 121 can almost duplicate the deleted sectors.
    121: If they want it to replace 75 deleted sectors it should go to Marina Centre instead of Shenton Way.
    162: Basically the same thing as with 66/171.
    162M: if they are going to get rid of it might as well make 162 operate on sundays/public holidays
    167: why withdraw it? Just make it shortened to loop at thomson road or something this is like when bus 700 was discontinued that time.
    859: Greater convenience for Canberra residents but i hope that 859 will loop around Yishun instead of going inside the interchange

    Reply
    • 17 November 2023 at 1:37 PM
      Permalink

      Ghost, for your view of service 121 extending to Marina Centre may not be a good idea since it will need to be diverted to shorten to KBT during the F1 diversion. From what I know, 121 route amendment to Shenton Way will not affect F1 diversion which is why 121 doesn’t extend further to Marina Centre.

      Reply
    • 17 November 2023 at 1:46 PM
      Permalink

      Actually, about what i said about 167, maybe just discontinue 980 instead and 121 can be extended to replace the lost sectors. 75 can then be amended to Kampong Bahru

      Reply

Leave a Reply

Your email address will not be published. Required fields are marked *