[Defunct] SMRT Bus Service 971

SMRT Bus Service 971 was a Peak Hour trunk service between Bukit Panjang Ring Road and Cecil Street / Anson Road, passing through Jelapang, Segar, Fajar, Pending, Petir Road, BKE/PIE, Orchard, Dhoby Ghaut and Bras Basah. The route replaced the former Express Bus Service 971E and commenced operations on 31 August 2020. It was withdrawn on 4 April 2022, with the last day of operations on 1 April 2022.

44641 Blk 602 BP13 Bt Panjang Ring Rd
44651 Blk 617 Bt Panjang Ring Rd
44661 Blk 532 Jelapang Rd
44611 Blk 516 Jelapang Rd
44701 Blk 548B Segar Rd
44691 Blk 485 Segar Rd
44771 Fajar Stn BP10 Fajar Rd
44349 Bet Blks 443A/443B Fajar Rd
44339 Blk 442D Fajar Rd
44329 Bangkit Stn BP9 Bt Panjang Ring Rd
44229 Bef Pending Stn BP8 Pending Rd
44371 Blk 219 Petir Rd
44381 Blk 202 Petir Rd
44351 Aft Chestnut Ave Petir Rd
44361 Bef Dairy Farm Rd Petir Rd
40239 Aft Tanglin CC Whitley Rd
40229 Aft Stevens Stn DT10 Stevens Rd
40219 Bef Met YMCA Stevens Rd
40209 Novotel Mercure @ Stevens Stevens Rd
40199 Aft Balmoral Rd Stevens Rd
09219 Far East Plaza Scotts Rd
09047 Orchard Stn/Tang Plaza NS22 Orchard Rd
09037 Bef Cairnhill Rd NS22 Orchard Rd
08138 Concorde Hotel S'pore Orchard Rd
08057 Dhoby Ghaut Stn NS24NE6CC1 Orchard Rd
08069 Bencoolen Stn Exit B DT21 Bras Basah Rd
04179 Aft Bras Basah Stn Exit A CC2 Bras Basah Rd
02049 Raffles Hotel Bras Basah Rd
02119 Opp War Memorial Pk CC3 Nicoll Highway
03019 OUE Bayfront EW14NS26 Collyer Quay
03059 One Raffles Quay Raffles Quay
03129 UIC Bldg Shenton Way
03217 Opp AXA Twr EW15 Shenton Way
03223 Tanjong Pagar Stn Exit C EW15 Anson Rd
03151 Opp GB Bldg Cecil St
03021 Prudential Twr Cecil St
03223 Tanjong Pagar Stn Exit C EW15 Anson Rd
03151 Opp GB Bldg Cecil St
03021 Prudential Twr Cecil St
03011 Fullerton Sq EW14NS26 Fullerton Rd
02111 Esplanade Bridge Esplanade Dr
04111 Capitol Bldg EW13NS25 Stamford Rd
04121 SMU CC2 Stamford Rd
08041 YMCA Orchard Rd
08031 Dhoby Ghaut Stn Exit B NS24NE6CC1 Penang Rd
08111 Winsland Hse Penang Rd
08121 Somerset Stn NS23 Somerset Rd
09059 Natl Youth Council Grange Rd
09213 Thong Teck Bldg Scotts Rd
40191 Aft Draycott Pk Stevens Rd
40201 Chelsea Gdns Condo Stevens Rd
40211 Opp Met YMCA Stevens Rd
40221 Opp Stevens Stn DT10 Stevens Rd
40231 Raffles Town Club Whitley Rd
44369 Aft Dairy Farm Rd Petir Rd
44359 Bef Chestnut Ave Petir Rd
44389 Opp Blk 201 Petir Rd
44379 Opp Blk 219 Petir Rd
44221 Opp Pending Stn BP8 Pending Rd
44321 Opp Bangkit Stn BP9 Bt Panjang Ring Rd
44331 Blk 239 Fajar Rd
44341 Blk 401A CP Fajar Rd
44779 Opp Fajar Stn BP10 Fajar Rd
44699 Blk 457 Segar Rd
44709 Blk 547C Segar Rd
44619 Blk 506 Jelapang Rd
44669 Opp Blk 532 Jelapang Rd
44659 Blk 537A CP Bt Panjang Ring Rd
44649 Blk 541A CP BP13 Bt Panjang Ring Rd
Route Overview
Route WAB_logo_20px [AM]: Bukit Panjang Ring Road (Blk 602) → Cecil Street (Prudential Tower)
[PM]: Anson Road (Tanjong Pagar Stn Exit C) → Bukit Panjang Ring Road (Blk 541A CP)
Passed Through Jelapang Rd, Fajar Rd, Segar Rd, Petir Rd, Scotts Rd, Orchard, Dhoby Ghaut, Bras Basah, Shenton Way
Route Length Towards Cecil St: 23.3 km
Towards Bt Panjang Ring Rd: 21.6 km
Travelling Time 80 86 mins
Operator Information
BCM Route Package Choa Chu Kang–Bukit Panjang Bus Package
Former Operator SMRT Buses Ltd
Former Depot Kranji Bus Depot (KJDEP)
Buses park at: Woodlands Bus Park
Former Fleet 12-metre Single Deck Bus:
12-metre Double Deck Bus:
Operating Hours
Departure Times from Bt Panjang Ring Rd
Weekdays, except Public Holidays
06:15 – 08:30
Departure Times from Anson Rd
Weekdays, except Public Holidays
18:05 – 19:35
Operating Frequency
From Bt Panjang Ring Rd
10 15 mins
From Anson Rd
15 mins
Fare Information
Fare Charges regular distance fares

Bus Service 971 operated during the peak hours only, connecting residential estates at Bukit Panjang / Petir with the City areas of Orchard / Bras Basah / Shenton Way. It was renumbered from Express Bus Service 971E in August 2020 as a mitigation measure following the controversy over Bus 700 withdrawal and Bus 171 & 972 amendment, as a compromise to continue offering Petir residents a direct bus service to the City, albeit only during the peak hours.

Changes as part of the renumbering from Express 971E include:

  • Conversion of Express 971E to Trunk Bus Service 971, thereby charging basic bus fares
  • Route amendment to start/end at Bukit Panjang Ring Road instead of Bukit Panjang Temporary Bus Park
  • Route amendment to serve Pending Road & Petir Road
  • Amended to serve all bus stops along Stevens Road & Bras Basah Road

The first bus timing from Bukit Panjang Ring Road (Blk 602) was originally announced to be at 6:30 am in publicity posters and press releases on 14 Aug 2020. However, on 28 Aug 2020, the first bus timing from that stop was revised to 6:15 am in an update posted by SMRT.

Withdrawal of Service

Service 971 was withdrawn on 4 April 2022, with the last day of operations on 1 April 2022 due to the amendment of amendment of Service 972M via Pending and Petir Road.

MRT / LRT Stations Served
Departure Times

Weekdays, except Public Holidays:

  • Morning Peak from Bukit Panjang Ring Road (Blk 602):
    06:15, 06:30, 06:45, 07:00, 07:10, 07:20, 07:30, 07:40, 07:50, 08:00, 08:15 & 08:30
  • Evening Peak from Anson Road (Tanjong Pagar Stn Exit C):
    18:05, 18:20, 18:35, 18:50, 19:05, 19:20 & 19:35


Prior to 31 Aug 2020 – See Service 971E

Poster Gallery:

Operator History:

Prior to 31 Aug 2020 – See Service 971E

  • 31 August 2020 3 April 2022: SMRT Buses Ltd

Prior to 31 Aug 2020 – See Service 971E

  • 2020 (31 Aug): Renumbered from Express 971E and converted to peak-hour trunk bus service from Bukit Panjang Ring Road to Cecil Street during weekday peak hours & from Anson Road to Bukit Panjang Ring Road during weekday evening peak hours.
    Amended to ply Pending Road & Petir Road.
    Amended to serve all bus stops along Stevens Road and Bras Basah Road.
  • 2022 (04 Apr): Withdrawn with the amendment of Service 972M to Pending Road & Petir Road
Past Routing:
  • Direction 1:
    Bukit Panjang Ring Rd, Jelapang Rd, Segar Rd, Fajar Rd, Bt Panjang Ring Rd, Pending Rd, Petir Rd, Dairy Farm Rd, BKE, PIE, Whitley Rd, Stevens Rd, Scotts Rd, Orchard Rd, Bras Basah Rd, Nicoll Highway, Esplanade Dr, Collyer Quay, Raffles Quay, Shenton Way, Palmer Rd, Anson Rd and Cecil St.
  • Direction 2:
    Anson Rd, Cecil St, Collyer Quay, Fullerton Rd, Esplanade Dr, Stamford Rd, Orchard Rd, Penang Rd, Somerset Rd, Grange Rd, Orchard Blvd, Paterson Rd, Scotts Rd, Stevens Rd, Whitley Rd, PIE, BKE, Dairy Farm Rd, Petir Rd, Pending Rd, Bt Panjang Ring Rd, Fajar Rd, Segar Rd, Jelapang Rd and Bt Panjang Ring Rd.


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16 thoughts on “[Defunct] SMRT Bus Service 971

  • 11 September 2020 at 10:11 AM

    Same thing must be done with 850E, 868E, 951E and 982E.

  • 11 September 2020 at 10:10 AM

    My thoughts on this bus:
    – Extend it to BPITH or the bus park (like 974)
    -Make it full day
    -Make it loop at the city (But merge 972), Extend to Marina centre (But merge with 75 if in bus park), or loop at the downtown (No merge)!

  • 2 September 2020 at 5:10 PM

    Bukit Panjang MPs really did their job,One petition about service 700,Voila they get 971 & 972M.

  • 28 August 2020 at 1:06 PM

    The bus 971 will start from 6:15am instead of 6.30am from the smrt websiite

  • 22 August 2020 at 9:12 PM

    971 can merge with 983. The current 983 routing can be retained for after hours service.

    • 25 August 2020 at 5:46 PM

      I used to wish for 983 extended to Bukit Panjang back 2015-2017, but however it’s unlikely for 983 to be extended as it’s meant for Keat Hong residents to Bukit Panjang MRT Station. I don’t think 983 will be extended as it will make it more inconvenient.

      SMRT 971 is already good enough to be peak hour only as LTA also need to save their profits as well.

    • 26 August 2020 at 11:59 AM

      LTA/MOT not a fan of lengthy trunk services…


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