Orchard MRT Station

Orchard MRT Station (NS22) is an underground station along the North South Line (NSL). It is located within the planning area of the same name, (straddling the Boulevard and Paterson planning subzone), and is bordered by Orchard Road, Paterson Road, Orchard Boulevard and Orchard Turn.

The station was named after various orchards and plantations formerly located in this area. Orchard station now serves the Orchard Road shopping belt, bringing rail connections to the retail and entertainment hub, with many shopping centres, hotels, office buildings and upscale condominiums in the vicinity. An underground pedestrian mall network connects the Basement 2 ticket concourse seamlessly to nearby developments.

By Year 2022, Orchard station will be an interchange station with the Thomson-East Coast Line Stage 3, with the station code NS22TE14. By then, it would be the third interchange station connecting the NSL and TEL, the other two being Woodlands and Marina Bay.

The TEL station was originally targeted for completion and opening in Year 2021. However, it was delayed till 2022 as mentioned in the SMRT Operations Review 2020.

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First / Last Train Timings

North South Line – (NS22) Orchard
Destination	First Train		Last Train
	Weekdays & Sat	Sun & Public Holidays	Daily
NS28 Marina South Pier	5:48am	6:13am	11:46pm
NS27 Marina Bay	–	–	11:50pm
NS1 Jurong East	6:11am	6:36am	12:02am
Ns7 Kranji	–	–	12:17am
Thomson-East Coast Line – (TE14) Orchard
Destination	First Train		Last Train
	Weekdays & Sat	Sun & Public Holidays	Daily
TE1 Woodlands North	–	–	–
TE22 Gardens by the Bay	–	–	–

 

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Station Layout

L1	Street level	Bus stops, Taxi stand, pick-up/drop-off point
B1	Orchard Xchange	Retail Shops
B2	Concourse	Faregates, Ticketing machines, Passenger Service Centre, TransitLink Ticket Office
B3	Platform A	North South Line towards NS1EW24 Jurong East
	Platform B	North South Line towards NS28 Marina South Pier

Platforms

North South Line (B3):

Platform A: North South Line towards NS1EW24 Jurong East via NS21–DT11 Newton (→) Platform B: North South Line towards NS28 Marina South Pier via NS23 Somerset (←)

Orchard station has two underground North South Line platforms in an island platform arrangement. Full-height Platform screen doors isolate the air-conditioned station from the tunnel environment, enhancing commuter safety and station comfort. A set of escalators, stairs and a lift connect the platform level to the station concourse above.

Passenger Information Systems, which are plasma display screens located at each platform, display expected train arrival times and key messages. Tactile flooring helps to guide the visually-handicapped from the platform to connecting platforms and the station exits.

Thomson-East Coast Line (Under Construction):

Platform C: Thomson-East Coast Line towards TE22 Gardens by the Bay via TE15 Great World (→) Platform D: Thomson-East Coast Line towards TE1 Woodlands North via TE13 Orchard Boulevard (←)

Orchard station has two underground Thomson-East Coast Line platforms in an island platform arrangement, expected to open for passenger service in Year 2022. A siding is expected to be along the length of the station, built parallel to the running rails but separated from view from the platforms by a concrete wall.

Concourse

The station has a ticket concourse located at Basement 2, located in an atrium within the ION Orchard mall. Surrounding the central paid areas is a pedestrian roundabout, where various pedestrian links converge from various developments in the vicinity within unpaid areas, allowing pedestrians to pass through the station between exits without entering the paid areas. Faregates are used for automatic fare collection and provides access between paid and unpaid areas of the station, with at least one bidirectional wide-swinging gate for the benefit of passengers-in-wheelchairs and those carrying bulky items or travelling with prams.

General Ticketing Machines allow commuters to purchase tickets for single or multiple journeys, and along with TransitLink Add Value Machines, offer contactless card transactions. The station office functions as a Passenger Service Centre, and is staffed during operating hours, where commuters may make travel inquiries.

Station Amenities

• Public Toilets at Orchard Xchange Level (B1)
• Retail Shops at Orchard Xchange (B1)
• ATMs and Self-service Machines at concourse level (unpaid areas)
• TransitLink ticket office
  Operating Hours: 8:00am to 9:00pm daily.

Exits

Orchard MRT station has three exits at street level (B and C) and an additional three underground exits (A, D and E) branching out from the ticket concourse, linking to nearby developments. Only Exit C offers barrier-free accessibility for the disabled to/from street level via a lift access to Level 1 ION Orchard shopping mall. Pedestrians using the underground exits may access lifts to street level from other buildings.

Exit	Location	Nearby
A	Tang Plaza (via Underpass)	Claymore Connect, Delfi Orchard, EtonHouse International Pre-School (Claymore), Far East Plaza, Goodwood Park Hotel, Grand Hyatt Singapore, International Building, Lucky Plaza, Mount Elizabeth Hospital, Mount Elizabeth Medical Centre, Orchard Hotel Singapore, Orchard Road, Orchard Towers, Pacific Plaza, Palais Renaissance, Paragon Medical Centre, Royal Plaza on Scotts, Royal Thai Embassy, Scotts Road, Scotts Square, Scotts Walk, Shaw Centre, Shaw House, Singapore Marriott Tang Plaza Hotel, Tang Plaza, The American Club, Thong Teck Building, Tong Building, York Hotel, Yotel Singapore
B	Orchard Boulevard	ISS International School (Elementary & Middle School Campus), Orchard Boulevard,  Orchard Turn, Paterson Road
C	Orchard Road	Ngee Ann City, Orchard Road, Wisma Atria
D	Wisma Atria (Basement 1)	Ngee Ann City, Wisma Atria
E	ION Orchard (Basement 2)	Far East Shopping Centre, Forum The Shopping Mall, Four Seasons Hotel, Hilton Singapore, HPL House, ION Orchard, Liat Towers, Nanyang Moral Uplifting General Society, Orchard Rendezvous Hotel, Wheelock Place

 

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Transport Connections

Orchard station connects to several bus stops in the vicinity, as well as taxi stands and passenger pick-up points, some within nearby developments.

Bus

There are four official bus stops linked to Orchard station.

No.	Bus stop	Exit	Bus Routes
B/s 1	09047 – Orchard Rd (Orchard Stn/Tang Plaza)	A	36, 77, 124, 143, 162, 162M, 167, 174, 174e, 190, 518, 518A, 972, 972M, NR6
B/s 2	09048 – Orchard Rd (Orchard Stn/Lucky Plaza)	A	1N, 2N, 3N, 4N, 5N, 6N, 7, 7B, 14, 14e, 16, 16M, 65, 106, 111, 123, 175, 502, 502A, NR6
B/s 3	09022 – Orchard Blvd (Bef Orchard Stn Exit B)	B	7, 7A, 14, 16, 16M, 36, 65, 77, 106, 111, 123, 174, 174e, 175, NR5, NR8
B/s 4	09023 – Orchard Turn (Opp Orchard Stn/ION)	B	14e, 124, 143, 162, 162M, 167, 190, 972, 972M, NR1, NR2, NR3

Road

Taxi stands and pick-up/drop-off points are located at the driveways of adjacent developments. This list is not exhaustive owing to many adjacent developments with their own driveways.

Exit	Road	Provisions
A	Tang Plaza / Marriott Hotel driveway	Taxi stand, Pick-up/drop-off point
A	Lucky Plaza driveway	Taxi stand, Pick-up/drop-off point
B / C	ION Orchard / Orchard Residences driveway	Taxi stand, Pick-up/drop-off point
B / C	Wisma Atria driveway	Taxi stand, Pick-up/drop-off point

Rail Bridging Services

In the event of a MRT service disruption affecting Orchard station, rail bridging services (also called MRT breakdown shuttle buses) may be activated to ply affected stretches of the North South Line. In which case, the buses can be boarded from the following bus stops:

Towards	Bus stop	Exit
North South Line
NS1EW24 Jurong East	B/s 4: 09023 – Orchard Turn (Opp Orchard Stn/ION)	B
NS28 Marina South Pier	B/s 1: 09047 – Orchard Rd (Orchard Stn/Tang Plaza)	A

In addition, passengers can board free regular bus services at Bus Stops 1, 2 & 4 when activated.

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Passenger Usage Patterns

Located within the Orchard area in Central Singapore, Orchard station serves a large number of developments in the vicinity such as shopping centres, office buildings, and condominiums. It encounters very high demand throughout the day, mostly from shoppers and tourists visiting the area.

Construction

Contract T218 for the Construction of Orchard Station and Tunnels for Thomson Line was awarded to Penta-Ocean Construction Co Ltd – Bachy Soletanche Singapore Pte Ltd Joint Venture (JV) at a contract sum of S$498.3 million in July 2014.

Future Developments

Expected to open in 2022, the Thomson-East Coast Line Stage 3 will turn Orchard station into an interchange station, with a new ticket concourse and platforms for the new line. Unrelated to MRT work is possible expansions to the Orchard Road underground pedestrian network, which hopes to connect more buildings together via seamless underground links.

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Major Incidents

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Gallery

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External Links & References

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