Shuttle 21: Serangoon—Punggol Shuttle Bus Service

Shuttle 21 is a Rail Replacement Service plying between Serangoon – Punggol, serving en-route North East Line (NEL) stations.

The route will be activated to operate on selected Fridays and Saturdays in April 2021, when shortened operating hours are implemented on the North East Line to accelerate the replacement of insulators of the overhead catenary system. The failure of an older design of insulators was blamed for two previous power faults that caused disruptions lasting several hours.


The Shuttle Bus Service serves the following MRT Stations:

Route:

Shuttle 21: Serangoon—Punggol Shuttle Bus Service
Direction 1 – Towards Punggol
Direction 2 – Towards Serangoon
  • Serangoon Ave 2
    — Serangoon Int (Berth B3) NE12CC13
  • Upp Serangoon Rd
    — Kovan Stn Exit B NE13
  • Hougang Ctrl
    — Hougang Ctrl Int (Berth B6) NE14
  • Sengkang Ctrl
    — Buangkok Stn Exit A NE15
  • Sengkang Square
    — Sengkang Int (Berth B1) NE16STC
  • Punggol Pl
    — Punggol Temp Int NE17PTC
  • Punggol Pl
    — Punggol Temp Int (Berth B5) NE17PTC
  • Sengkang Square
    — Sengkang Int (Berth B2) NE16STC
  • Sengkang Ctrl
    — Buangkok Stn Exit B NE15
  • Hougang Ctrl
    — Hougang Ctrl Int (Berth B4) NE14
  • Upp Serangoon Rd
    — Kovan Stn Exit C NE13
    — Serangoon Stn Exit A/Blk 413 NE12CC13

 

Route Overview
Route WAB_logo_20px Serangoon MRT ↔ Punggol MRT
Passes Through
Kovan, Hougang, Buangkok & Sengkang MRT Stations
Operator Information
Operator SBS Transit Ltd
Fleet 12-metre Double Deck Bus
Volvo B9TL
Operating Hours
Departure Times from Serangoon
Affected Fridays & Saturdays
23:05 – 00:25
Departure Times from Punggol
Affected Fridays & Saturdays
23:05 – 23:30
Operating Frequency
Affected Fridays & Saturdays About 5 mins
Fare Information
Fare Charges distance fares based on the distance between MRT Stations by rail

Shuttle 21 operates during periods of planned closure on the NEL.

The Shuttle Bus Service will only operate on days of Early Closure of the NEL in April 2021, namely:

  • Friday 9 April 2021
  • Saturday 10 April 2021
  • Friday 16 April 2021
  • Saturday 17 April 2021

Shuttle Bus Departure Timings from Stations

 


History of Activation

Shuttle 21 Activation:
January, February & March 2019 (EC) Serangoon—Punggol (SBST & SMRT TF50)
July 2019 (EC) Serangoon—Punggol (SBST & SMRT TF50)
November 2019 (EC) Serangoon—Punggol (SBST)
April 2021 (EC) Serangoon—Punggol (SBST)
  • EC: Early Closure | LO: Late Opening | EEC: Extended Early Closure | SC: Sunday Closure

Bus Fares:

Charges regular distance fare based on the distance between MRT Stations by rail. Train, bus and hybrid concession passes are accepted, and distance fare rules apply.

Category Card Fares Cash Fares Concession Passes
Adult / Workfare Transport Concession Card holders Follows MRT Fare structure $1.00 Train, bus and hybrid concession passes accepted
Senior Citizen / Persons with Disabilities Card holders $0.50
Student Concession Card holders $0.50

 


History:
  • 2018 (17 Dec): Route announced for Early Closure of North East Line in January, February & March 2019 (Serangoon – Punggol) and March 2019 (HarbourFront – Dhoby Ghaut)
  • 2018 (25 Feb): March 2019 (HarbourFront – Dhoby Ghaut) renumbered to Shuttle 22
  • 2019 (21 Jun): Route announced for Early Closure of North East Line in July 2019 (Serangoon – Punggol)
  • 2019 (17 Oct): Route announced for Early Closure of North East Line in November 2019 (Serangoon – Punggol)
  • 2021 (02 Apr): Route announced for Early Closure of North East Line in April 2021 (Serangoon – Punggol)

The following Shuttle Bus Service also operates during periods of planned Full Sunday Closure on the East West Line in April 2021:


External Links & References:


Page 2: Photo Gallery
Page 3: Shuttle 21 (Nov 2019) Route Information
Page 4: Shuttle 21 (Jan – Mar 2019 / Jul 2019) Route Information

One thought on “Shuttle 21: Serangoon—Punggol Shuttle Bus Service

  • 13 August 2019 at 3:12 PM
    Permalink

    NEL operated by SBS Transit, right? Why does the route also operates SMRT?

    Reply

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