SMRT Intratown Bus Service 911

SMRT Buses Intratown Service 911 is an Intratown service operating from Woodlands Temporary Bus Interchange and looping at both Woodlands Avenue 2 and Woodlands Centre Road (Woodlands Train Checkpoint), passing through Woodlands Street 83, Street 82 and Street 13. It operates as a dual-loop service, calling at Woodlands Temporary Interchange twice in a single trip.

Bus Service 911: Woodlands ↺ Woodlands Avenue 2 / Woodlands Centre Road
East Loop
Looping at Woodlands Avenue 2
West Loop
Looping at Woodlands Ctr Rd
(Woodlands Train Checkpoint)
  • Woodlands Sq
    – Woodlands Temp Int NS9
    (Berth B5) 
  • W’lands Ave 7
    – Blk 825
  • W’lands St 83
    – Evergreen Sec Sch
  • W’lands Ave 4
    – Blk 869
  • W’lands St 82
    – Blk 840
    – Blk 816
  • W’lands Ave 9
    – Blk 808
  • W’lands Ave 2
    – Blk 803
  • W’lands St 81
    – Riverside Sec Sch
  • W’lands St 82
    – Blk 875
    – Blk 880
  • W’lands Ave 4
    – Evergreen Pr Sch
  • W’lands St 83
    – Blk 856
  • W’lands Ave 7
    – Blk 891C CP
  • Woodlands Sq
    – Woodlands Temp Int NS9
  • Woodlands Sq
    – Woodlands Temp Int NS9
    (Berth B7)
  • W’lands St 13
    – Opp Blk 101
    – Blk 178
    – Blk 154
    – Blk 146
  • W’lands Ctr Rd
    – W’lands Town Gdn
    – W’lands Train Checkpt
    – Opp Blk 1A
    – Opp W’lands Town Gdn
  • W’lands St 13
    – Opp Blk 146
    – Opp Blk 154
    – Opp Blk 178
    – Blk 101
  • Woodlands Sq
    – Woodlands Temp Int NS9


  • Service 911 plies both the East Loop (W’lands Ave 7, W’lands St 83, W’lands Ave 4, W’lands St 82, W’lands Ave 9, W’lands Ave 2 & W’lands St 81) and West Loop (W’lands St 13 & W’lands Ctr Rd).
  • Buses with the “E” suffix will terminate at Woodlands Temp Int and will not ply the other loop.


Technical Information
Route WAB_logo_20px Woodlands Temporary Bus Interchange ↺ Woodlands Ave 2 / Woodlands Centre Road (Loop)
Passes Through East Loop: Woodlands St 83, Woodlands St 82, Woodlands St 81
West Loop: Woodlands St 13
Route Length 11.8 km
Travelling Time 55 mins
Operator Information
BCM Route Package Woodlands Bus Package
Current Operator SMRT Buses Ltd 
Current Depot Woodlands Bus Depot (WLDEP)
Current Fleet 18-metre Articulated Bus
Mercedes-Benz O405G
12-metre Single Decker Bus
Departure Times from Woodlands
0520hrs – 0100hrs (Weekdays & Saturdays)
0530hrs – 0100hrs (Sundays / Public Holidays)
Frequency Loop Service
0630-0830: 03 – 07 mins
0831-1659: 02 – 06 mins
1700-1900: 03 – 07 mins
After 1900: 03 – 09 mins


Intratown Service 911 serves residential blocks, schools and public amenities along Woodlands St 83, Woodlands Ave 4 , Woodlands St 82, Woodlands St 13 and Woodlands Centre Rd, connecting them to transport nodes at Woodlands Regional Centre, such as Woodlands Temporary Bus Interchange & Woodlands MRT station. Its primary area of service is Woodlands Neighbourhood 8 on the East Loop, and Neighbourhood 1 & Woodlands Centre on the West Loop. High capacity articulated buses are deployed on a daily basis due to high demand from residents in the area.

The route serves schools such as Qihua Primary School, Riverside Secondary School, Evergreen Primary School and Evergreen Secondary School. Other public amenities served include Fu Shan Garden, Woodlands Town Park East, Woodlands Town Garden, Woodlands Stadium, Woodlands Swimming Complex and Woodlands Train Checkpoint.

SMRT MAN NL323F (SG1742Z) – Service 911E

Service 911 operates in two loops, where buses will first ply the East Loop (via Woodlands Ave 2) followed by the West Loop (via Woodlands Centre Rd), while calling at Woodlands Interchange between loops. Terminating trips will operate as Service 911E on the West Loop, indicating that the bus will terminate at Woodlands Int and no longer continue its journey on the East Loop.

There are two separate queue berths at Woodlands Temporary Interchange for Intratown 911; passengers should check their direction of travel before boarding the bus.

During Eves of Public Holidays, last bus timings will be extended to complement the extension of train operating hours.

Fare: Distance Fares for Intratown Services are capped at 3.2km. See Bus Fares. Calculate your bus fare using LTA’s fare calculator on here.

Double Deck Debut

An Enviro500 (SMB5068H) made its debut appearance on 29 Oct 2015, performing two trips of Service 911’s East Loop (operating as 911E).The bus operated under a crossover slot from Service 960.

MRT Stations Served
Special Departures
  • Woodlands Temp Int  Woodlands Temp Int via Woodlands Centre Rd (West Loop)
    Weekdays & Sat: 0530hrs
    Sundays/PHs: 0545hrs
  • Woodlands Centre Road (Woodlands Train Checkpt)  Woodlands Temp Int
    Weekdays & Sat: 0520hrs – 0540hrs
    Sundays/PHs: 0540hrs – 0550hrs


Operator History
  • 1996 – 2004: Trans-Island Bus Services Ltd
  • 2004 – Present: SMRT Buses Ltd

The Bus Service Operating License (BSOL) for this route will be renewed in 2023 under the Woodlands Bus Package.

  • 1996 (08 Dec): Merged from existing Feeders services 900 and 901.
    Intra-town service serving Woodlands Regional Interchange to Woodlands St 82 & Woodlands Checkpoint Bus Terminus (Loop)
  • 2001: Amended to ply St 82, Ave 4, St 83 and Ave 7 in both directions.
  • 2003: Amended to loop at Woodlands Rd and Woodlands Centre Rd, skipping Woodlands Checkpoint Bus Terminus.
  • 2014 (03 Feb): Bus Service Reliability Framework (BSRF) implemented for a two-year trial
  • 2015 (14 Jun): Designated wheelchair-accessible bus route (WAB)
  • 2015 (05 Jun): BSRF trial extended to Aug 2016
  • 2016 (12 Mar): Amended to Woodlands Temp Int
Past Routings
  • 1996 (East Loop): Woodlands Reg Int, Woodlands Ave 7, Woodlands St 83, Woodlands Ave 4, Woodlands St 82, Woodlands St 81, Woodlands Ave 9, Woodlands Ave 2, Woodlands Reg Int
  • 2001 (East Loop): Present routing


External Links:

Back to Woodlands Intratown and Feeder services
Back to Feeder, Townlink and Intratown routes
Back to Bus Services
Back to Bus Articles

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