SBS Transit and SMRT Buses awarded Bukit Merah and Jurong West Bus Packages

SBS Transit and SMRT Buses have been awarded the Bukit Merah and Jurong West Bus Packages respectively, as the Land Transport Authority (LTA) announced on 18 August 2023. These contracts will commence from 2Q 2024 and are estimated at a total fee of $890 million over a five-year contract period.

For the Bukit Merah Bus Package, SBS Transit secures a further five-year extension and remains the incumbent operator. It currently operates 17 bus services from Ulu Pandan Bus Depot under this package.

For the Jurong West Bus Package, SMRT Buses will succeed SBS Transit as the operator of 26 bus services in the Jurong West region, operating from Soon Lee Bus Depot. These services and the use of the depot will be handed over to SMRT by September 2024. SMRT Buses will also manage Boon Lay Interchange, Joo Koon Interchange, and Tuas Terminal.

Both route packages were tendered out under Contract PT218Bus Contracting – Bukit Merah and Jurong West Bus Packages. Six companies took part in the tendering, including all four incumbent PTOs (SBST, SMRT, TTS, GAS) alongside foreign firms National Express Group and Transdev Group.

Bus Packages at a glance

Under the Bus Contracting Model, bus routes are bundled into bus packages, consisting of a single bus depot, several bus interchanges/terminals, the bus routes and the buses themselves. With all bus infrastructure belonging to the Government, the Land Transport Authority (LTA) would contract out the bus package, select a bus operator (through a competitive tendering process), and lease these assets to the new operator. Bus interchanges and terminals allocated to each package will also be maintained by the operator.

Contract PT218A: Bukit Merah Bus Package

Bukit Merah Bus Package was first awarded to SBS Transit in February 2018 under Contract PT203 after its negotiated contract expired in Nov 2018. The initial 5-year term was extended by five months.

The most recent award will see SBS Transit being retained as the incumbent for a subsequent 5-year term.

Incumbent SBS Transit Ltd
Present Contract Term Tendered Package 1st Term (Contract PT203):
Nov 2018 – Apr 2024 (5-year term + 5 months contract extension)
Upcoming Contract Term
Tendered Package 2nd Term (Contract PT218A):
Apr 2024 – 2029
Bus Services 5, 16/16M, 57, 93, 120, 121, 122, 123/123M, 131, 145, 160/160M, 170/170X, 195, 198, 272, 273 & 400 (17 bus routes)
Bus Depot Ulu Pandan Bus Depot
Bus Interchanges Bukit MerahHarbourFront
Bus Terminals Kampong Bahru, Queen Street, Shenton Way, Marina Centre

Reasons for the award to SBS Transit were provided by LTA:

  • Highest total score for Bukit Merah Bus Package, taking into account both price and quality factors
  • Displayed an excellent understanding of the operational considerations for the Bukit Merah Bus Package
  • Compelling value-added proposals to improve service delivery, environmental sustainability and promote public transport usage such as:
    • Proposal to deploy Minibot, a self-service mobile concierge, as part of its customer service enhancements
    • Aim to achieve ‘Net Zero Energy Building’ as part of its sustainability efforts, through optimising energy and water usage
    • Committed to establishing a new Bus Captain Training and Certification Centre

SBS Transit submitted both a base proposal and an alternative proposal for the Bukit Merah Bus Package. While both proposals are of the same quality, the alternative proposal offers better value for money with a more efficient use of resources for the LTA.

No elaboration was provided by LTA on the alternative proposal. However, based on existing operations, SBS Transit is likely to garage buses for Bukit Merah Bus Package at other bus depots and also garage buses for other bus packages at Ulu Pandan Bus Depot to reduce dead mileage incurred by the operator. These operations are detailed in our main article on the Bukit Merah Bus Package.

Note

Supplementary Bus Service 160M was renumbered to Trunk Service 993 in September 2023, taking the service count of the Bukit Merah Bus Package to 18.


Contract PT218B: Jurong West Bus Package

Jurong West Bus Package has been operated by SBS Transit under a negotiated contract since the start of the BCM in September 2016.

SMRT Buses will succeed SBS Transit as the operator of this package based out of Soon Lee Bus Depot, which will also be handed over to SMRT. This marks the first time that an existing bus depot has been acquired by the LTA and leased out under the BCM.

Incumbent SBS Transit Ltd
Present Contract Term
Negotiated Contract (Contract PT212):
Sep 2016 – Sep 2024 (8-year term)
Upcoming Contract Term
Tendered Package 1st Term (Contract PT218B):
Sep 2024 – 2029
Awarded Operator
SMRT Buses Ltd
Bus Services
179/179A, 181/181M, 182/182M, 185, 192, 193, 194, 199, 240/240M, 241, 242, 243G/243W, 246, 247, 248/248M, 249, 251, 252, 253, 254, 255, 257, 258, 405, 502/502A & 974 (26 bus routes)
Handover Date From Sep 2024
Bus Depot Soon Lee Bus Depot
Bus Interchanges Boon Lay, Joo Koon
Bus Terminals Tuas

Reasons for the award to SMRT Buses were provided by LTA:

  • Highest total score for Jurong West Bus Package, taking into account both price and quality factors
  • Displayed an excellent understanding of the operational considerations for the Jurong West Bus Package
  • Compelling value-added proposals to improve service delivery, and environmental sustainability and promote public transport usage such as:
    • Proposal to deploy an AI-enabled CCTV system to identify commuters who need help
    • Leverage its WINK + application to promote the use of public transport and incentivise off-peak travel

The loss of Soon Lee Bus Depot for SBS Transit will also necessitate some restructuring of its operations in the Jurong West region as its bus services can no longer be garaged there. The depot currently supports partial operations of several bus services allocated to other bus packages, such as Bus Service 198 (Bukit Merah Bus Package) and 30 (Bedok Bus Package).

Transition of impacted workers

Current SBST employees from the Jurong West bus package will be protected by the Guidelines on Good Employment Practices in the Public Bus Industry and must be offered a job by SMRT, the incoming operator, at employment terms that are no worse off compared to current employment terms.

Fleet – Jurong West Bus Package

SBS Transit currently operates a fleet of the following bus models under the Jurong West Bus Package:


Bid Prices

Bus operators were invited to submit bids for the two bus packages individually and/or a combined bid for both. Awarded tenderers and their respective contract sums are highlighted in red. Both winning bids were also the lowest-priced bids submitted in their respective categories.

No. Company Bukit Merah only:
Bid Price (5 years)
Jurong West only:
Bid Price (5 years)
Bukit Merah + Jurong West:
Bid Price (5 years)
1 SBS Transit Ltd (Alt)* $476,457,752.81 $420,902,393.84 $895,778,967.55
2 SBS Transit Ltd (Base) $491,641,316.29 $429,656,171.78 $910,628,272.60
3 SMRT Buses Ltd $496,358,548.80 $411,533,323.80 $919,753,252.66
4 Tower Transit Singapore Pte Ltd (Alt)* $532,673,769.20 $426,965,612.42 $955,593,032.56
5 Tower Transit Singapore Pte Ltd (Base) $544,073,539.20 $443,481,072.00 $986,960,705.20
6 The Go-Ahead Group Ltd (Alt)* $576,133,505.00 $479,010,698.00 $1,040,081,690.00
7 The Go-Ahead Group Ltd (Base) $580,122,714.00 $485,927,362.00 $1,050,987,563.00
8 Transdev Group S.A. (Alt) $597,463,961.99 NA $1,073,700,749.93
9 Transdev Group S.A. (Base) $598,810,542.79 $518,571,774.82 $1,075,030,145.48
10 National Express Group PLC $563,008,737.00 $536,058,617.00 $1,063,822,760.00

According to LTA, the tender submissions were evaluated based on a two-envelope process which looked at both quality and price factors. The price submissions were only opened after the quality evaluation was completed. This two-envelope process ensures that LTA gets the best value-for-money proposal without compromising on quality.

The total price of the two individual winning bids was also more attractive when compared to the bid prices received for the combined package.

Tender Extension

LTA has the option to extend each contract by between two and five years at the end of the five-year term. This is in contrast to previous BCM terms, which were offered with extensions of up to two years only.


See Also:

References

60 thoughts on “SBS Transit and SMRT Buses awarded Bukit Merah and Jurong West Bus Packages

  • 17 November 2023 at 11:04 AM
    Permalink

    974 is changing operator 2 times
    TTS-8 April 2018 to 28 May 2021
    SBST-29 May 2021 to September 2024
    SMRT-September 2024 onwards
    You know

    Reply
  • 14 November 2023 at 1:29 PM
    Permalink

    Hopefully, we will have more MAN A95 Euro 6 Batch 1 buses to service 179,502 and 974 in September next year. We will expect to see more MAN A95 Euro 6 Batch 1 DD buses to Service 179,502 and 974 by next September, when SMRT takes over Jurong West Bus Package

    Reply
  • 3 November 2023 at 1:50 PM
    Permalink

    Now is November 2023. It has been almost 3 months since the announcement was made about the Jurong West Bus Package going to transfer to SMRT in September 2024.

    Already, can start to see the Jurong West Bus Package buses gradually turning green. 179 also starting to have MAN Double Decker buses and MAN Single Decker buses already.

    The fleet adjustment (Scania K230UB to MAN A22) and repainting of buses are probably ongoing now, and will probably be completed in September 2024.

    Can expect all the buses in Jurong West Bus Package to already be in the green colour livery when SMRT takes over in September 2024.

    Reply

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