Not to be confused with (Defunct) Bukit Panjang Temporary Bus Park and (Defunct) Bukit Panjang Bus Interchange.
Bukit Panjang Bus Interchange is an Integrated Transport Hub (ITH) located at Bukit Panjang, serving residential areas around Bukit Panjang, Cashew, Teck Whye and Yew Tee.
The interchange is the ninth air-conditioned bus interchange in Singapore, integrated within the Hillion Mall and Hillion Residences, and seamlessly connected to Bukit Panjang MRT/LRT station. Nearby public amenities include the Bukit Panjang Plaza, Junction 10 and Senja-Cashew Community Centre.
Bukit Panjang Bus Interchange opened on 4 September 2017, with SMRT Buses as the anchor operator. With the rollout of the Bus Contracting Model (BCM), the future operator of the Choa Chu Kang – Bukit Panjang Bus Package will take over as anchor operator of this interchange.
Details
| Name | Bukit Panjang Bus Interchange | 武吉班让巴士转换站 |
| Address | 15 Petir Road, Singapore 678270 |
| BCM Route Package | Choa Chu Kang – Bukit Panjang Bus Package (Anchor Operator) |
| Bus Operators | SMRT Buses (Anchor Operator) |
| Bus Routes | 10 (SMRT Buses) |
| Berths | 2 alighting berths, 3 sawtooth boarding berths |
| Rail Connection | BP6 DT1 Bukit Panjang |
The Interchange:
Bukit Panjang Integrated Transport Hub is a bus interchange located in the residential town of Bukit Panjang. Connecting with Bukit Panjang MRT/LRT station along the Downtown MRT Line and the Bukit Panjang LRT Line, the interchange is a transport node for commuters heading in and out of town, allowing for convenient transfers between the rail network and the many bus services at the interchange.
Opened on 4 September 2017, Bukit Panjang Bus Interchange is the ninth Integrated Transport Hub (ITH) to be opened in Singapore, after Toa Payoh in May 2002, Sengkang in Jan 2003, Ang Mo Kio in Apr 2007, Boon Lay in Dec 2009, Serangoon in Sep 2011, Clementi in Nov 2011, Bedok in Nov 2014 and Joo Koon in Nov 2015. The interchange is integrated within the Hillion Mall shopping centre and the Hillion Residences condominium, with entrances leading to both Bukit Panjang MRT and LRT stations, hence combining retail, residential and transportation facilities under one roof.
The interchange has a single vehicular concourse area with a bus park in the middle, with 15 rigid bus lots and 5 bendy bus lots. Vehicles enter the interchange via an ingress lane along Petir Road. The vehicle egress leads to Jelebu Road, next to Block 181A multi-storey car park.
The passenger concourse features three sawtooth boarding berths and an alighting berth with space for 2 buses. Pedestrian entrance/exits are located within the interchange, leading to retail portions of Hillion Mall.
Historical Background
- 1986: Zhenghua Ter established
- 1987: Bukit Panjang Ter established at Petir Road
- 26 Dec 1999: Bukit Panjang Int opens
- 16 Dec 2012: Bukit Panjang Int closes, relocated to Bukit Panjang Temp Bus Park
- 04 Sep 2017: Bukit Panjang Integrated Transport Hub opens
The first bus terminal established in Bukit Panjang was in 1971 along Upper Bukit Timah Road, which hosted a handful of bus services such as Service 181, 193 and 200. To support the development of Zhenghua New Town, the roadside Zhenghua Bus Terminal was a set up in 1986 for Service 5. The following year, in 1987, the terminal was moved to Petir Road (outside present-day Block 118) where it would be known as Bukit Panjang Bus Terminal and supported the New Town for years to come.
A permanent facility would later be built at the junction of Petir Road and Jelebu Road. Bukit Panjang Bus Interchange opened on 26 December 1999, a month after the Bukit Panjang LRT opened, and provided convenient transfers to the new light rail line. That same day, a bus rationalization and handover exercise was conducted to reduce duplication with the LRT network, and at the same time, marking the transfer of areas of responsibility from SBS to TIBS.
To make way for an Integrated Transport Hub (ITH) over the existing site, the Bukit Panjang Bus Interchange was closed on 16 December 2012, having operated for just 13 years. Bukit Panjang Temporary Bus Park was constructed further north along Woodlands Road (at the junction with Senja Way), used as a layover point for buses, and did not allow for passenger boarding/alighting. Affected services were amended to start and end their service at various bus stops along Bukit Panjang Road, Jelebu Road, Petir Road, or Upper Bukit Timah Road, accumulating significant amounts of dead mileage. Additionally, existing services 177 and 180 were amended to loop around the former bus interchange.
While Hillion Mall opened on 24 February 2017, access routes to the interchange had stickers describing the interchange as ‘opening in the 2nd half of 2017’, but these were all removed from the 25 February onwards (See Gallery). The interchange only opened on 4 September 2017, taking over most services from Bukit Panjang Temporary Bus Park with the exception of Bus Services 75, 184 and 700/A.
Electric Bus Charging Infrastructure
Two overhead pantograph chargers were at Bukit Panjang Integrated Transport Hub in January 2020. These chargers are intended to support 20 electric buses brought in by ST Engineering and its retrofitted electric bus.
Bus services:
The interchange took over most services from Bukit Panjang Temporary Bus Park with the exception of Bus Services 75, 184 and 700/A. These bus services are expected to remain at Bukit Panjang Temporary Bus Park likely until the completion of Gali Batu Bus Terminal. In addition, Bus Service 971E (which previously terminated at Bukit Panjang Bus Interchange) no longer calls at the new Interchange.
Service 180 was later amended into Bukit Panjang Bus Interchange on 25 Feb 2018, more than 5 months after the opening of the new Integrated Transport Hub.
Interchange facilities:
- SMRT WeCare Shop
- SMRT Passenger Service Counter
- Service Guide Rack at Service Counter
- Interactive Information Kiosks (with charging ports)
- Nursing Room
- Charging Station
- Bicycle Docks
- SimplyGo Kiosk (in SimplyGo Lobby)
- Top Up Kiosk
- Drivers’ lounge
- NTWU Canteen (two stalls)
- Boarding and alighting berths
- Bus departure timing screens
- Retail outlets
- Toilets
Bus Services:
| Service | Berth | Destination | Remarks |
| 176 | B3 | Bukit Merah | |
| 180 | B1 | Boon Lay | En-route Stop |
| 180A | B1 | Bukit Panjang Road (Blk 183) | Short Trip Service / En-route Stop |
| 920 | B3 | ↺ Bangkit Road | |
| 922 | B2 | ↺ Bangkit Road | |
| 970 | B1 | Shenton Way | |
| 972 | B2 | ↺ Orchard Road | |
| 972A | B2 | Orchard Road (Dhoby Ghaut Stn) | Short Trip Service |
| 972M | B2 | ↺ Orchard Road | |
| 973 | B1 | ↺ Hume Avenue | |
| 973A | B1 | Pending Road (Bef Pending Stn) | Short Trip Service |
| 975 | B2 | ↺ Lim Chu Kang Road | |
| 975C |
B2 | Lim Chu Kang Road (Police Coast Guard) | Short Trip Service |
| 976 |
B3 | Choa Chu Kang | |
| 979 | B3 | ↺ Choa Chu Kang Crescent |
Berth Allocation:
| Berth | Services |
| A1 – A4 | For alighting only |
| B1 | 180, 970, 973/973A, LRT Shuttle A |
| B2 | 922, 972/972A/972M, 975/975C, LRT Shuttle B |
| B3 | 176, 920, 976, 979 |
| — | — |
Bus Service Amendments (Click to expand)
Here are several maps detailing the amendments to various bus services around Bukit Panjang.
For more information, check out the Bukit Panjang Integrated Transport Hub – Bus Service Amendments article for a comprehensive overview
Gallery:
Gallery: (Interior)
I was at hillion bus interchange this morning, 7 May, 6.50am.
The worker at the retail shop selling you tao and other fried items, was extremely rude.
I saw 2 persons already eating you tao and went to get one for myself. I politely said an excuse me, but the malay guy was making coffee and might not have heard me or pretend not to hear, so I waited, after several minutes, I again said excuse me, this time he turned around, and then turned back and did his work again, without serving nor any explanation!
This was not the only time, previously I was there queuing behind a man, when it was my turn, a Malay lady came over without queuing, the Malay guy ignored me and served her instead. Then a second Malay came over, instead of helped to serve me, he joined the first guy and chit chat with the lady.
I ended up without buying anything on both occasions, wasting my time!
Will bus service 176 queuing berth to be demolished after withdrawal of bus service 979M on 22 July 2018? If it is so, bus service 176 will be probably to be relocated to defunct bus service 979M queuing berth.
bus nos ..920 at 1902 hrs should arrival. bus came atatwe 1909hrs .we were at queue nos 3..your bus marshal allow family not queueing cut queue and aboard rear door of bus 920 group of malay family.not fair and not professionally done at all .bus marshar femal age 30_40 ++ characteristic.chinese hair dyhe brown..short about 1.59height pls advise and do somthing .keep happening but the bus marshal something ignore and pretend no see incidents ..bad…thank you
The Bukit Panjang Bus Interchange layout from URA Sales of Sites is not the final design of the bus interchange. Is there an updated version?
It seems like the design of the bus interchange was an afterthought, with the Hillion Mall & Residences prioritised over the interchange. It’s laughable that the old interchange occupied a larger floor area than the new one. Even before it opened it already couldn’t accomodate all the bus services that terminate / start at Bukit Panjang, and expansion and / or addition of new bus routes is next to impossible.