Bukit Panjang Bus Interchange

Not to be confused with (Defunct) Bukit Panjang Temporary Bus Park and (Defunct) Bukit Panjang Bus Interchange.


Bukit Panjang Bus Interchange is an Integrated Transport Hub (ITH) located at Bukit Panjang, serving residential areas around Bukit Panjang, Cashew, Teck Whye and Yew Tee.

The interchange is the ninth air-conditioned bus interchange in Singapore, integrated within the Hillion Mall and Hillion Residences, and seamlessly connected to Bukit Panjang MRT/LRT station. Nearby public amenities include the Bukit Panjang Plaza, Junction 10 and Senja-Cashew Community Centre.

Bukit Panjang Bus Interchange opened on 4 September 2017, with SMRT Buses as the anchor operator. With the rollout of the Bus Contracting Model (BCM), the future operator of the Choa Chu Kang – Bukit Panjang Bus Package will take over as anchor operator of this interchange.

Details
Name Bukit Panjang Bus Interchange  | 武吉班让巴士转换站
Address 15 Petir Road, Singapore 678270
BCM Route Package Choa Chu Kang – Bukit Panjang Bus Package (Anchor Operator)
Bus Operators SMRT Buses (Anchor Operator)
Bus Routes 10 (SMRT Buses)
Berths 2 alighting berths, 3 sawtooth boarding berths
Rail Connection  BP6  DT1   Bukit Panjang

The Interchange:

Bukit Panjang Integrated Transport Hub is a bus interchange located in the residential town of Bukit Panjang. Connecting with Bukit Panjang MRT/LRT station along the Downtown MRT Line and the Bukit Panjang LRT Line, the interchange is a transport node for commuters heading in and out of town, allowing for convenient transfers between the rail network and the many bus services at the interchange.

Bukit Panjang Bus Interchange - Alighting Berths
Bukit Panjang Bus Interchange – Alighting Berths

Opened on 4 September 2017, Bukit Panjang Bus Interchange is the ninth Integrated Transport Hub (ITH) to be opened in Singapore, after Toa Payoh in May 2002, Sengkang in Jan 2003, Ang Mo Kio in Apr 2007, Boon Lay in Dec 2009, Serangoon in Sep 2011, Clementi in Nov 2011, Bedok in Nov 2014 and Joo Koon in Nov 2015. The interchange is integrated within the Hillion Mall shopping centre and the Hillion Residences condominium, with entrances leading to both Bukit Panjang MRT and LRT stations, hence combining retail, residential and transportation facilities under one roof.

The interchange has a single vehicular concourse area with a bus park in the middle, with 15 rigid bus lots and 5 bendy bus lots. Vehicles enter the interchange via an ingress lane along Petir Road. The vehicle egress leads to Jelebu Road, next to Block 181A multi-storey car park.

The passenger concourse features three sawtooth boarding berths and an alighting berth with space for 2 buses. Pedestrian entrance/exits are located within the interchange, leading to retail portions of Hillion Mall.

Historical Background

  • 1986: Zhenghua Ter established
  • 1987: Bukit Panjang Ter established at Petir Road
  • 26 Dec 1999: Bukit Panjang Int opens
  • 16 Dec 2012: Bukit Panjang Int closes, relocated to Bukit Panjang Temp Bus Park
  • 04 Sep 2017: Bukit Panjang Integrated Transport Hub opens

The first bus terminal established in Bukit Panjang was in 1971 along Upper Bukit Timah Road, which hosted a handful of bus services such as Service 181, 193 and 200. To support the development of Zhenghua New Town, the roadside Zhenghua Bus Terminal was a set up in 1986 for Service 5. The following year, in 1987, the terminal was moved to Petir Road (outside present-day Block 118) where it would be known as Bukit Panjang Bus Terminal and supported the New Town for years to come.

A permanent facility would later be built at the junction of Petir Road and Jelebu Road. Bukit Panjang Bus Interchange opened on 26 December 1999, a month after the Bukit Panjang LRT opened, and provided convenient transfers to the new light rail line. That same day, a bus rationalization and handover exercise was conducted to reduce duplication with the LRT network, and at the same time, marking the transfer of areas of responsibility from SBS to TIBS.

To make way for an Integrated Transport Hub (ITH) over the existing site, the Bukit Panjang Bus Interchange was closed on 16 December 2012, having operated for just 13 years. Bukit Panjang Temporary Bus Park was constructed further north along Woodlands Road (at the junction with Senja Way), used as a layover point for buses, and did not allow for passenger boarding/alighting. Affected services were amended to start and end their service at various bus stops along Bukit Panjang Road, Jelebu Road, Petir Road, or Upper Bukit Timah Road, accumulating significant amounts of dead mileage. Additionally, existing services 177 and 180 were amended to loop around the former bus interchange.

While Hillion Mall opened on 24 February 2017, access routes to the interchange had stickers describing the interchange as ‘opening in the 2nd half of 2017’, but these were all removed from the 25 February onwards (See Gallery). The interchange only opened on 4 September 2017, taking over most services from Bukit Panjang Temporary Bus Park with the exception of Bus Services 75184 and 700/A.

Electric Bus Charging Infrastructure

Two overhead pantograph chargers were at Bukit Panjang Integrated Transport Hub in January 2020. These chargers are intended to support 20 electric buses brought in by ST Engineering and its retrofitted electric bus.

Bus services:

The interchange took over most services from Bukit Panjang Temporary Bus Park with the exception of Bus Services 75184 and 700/A. These bus services are expected to remain at Bukit Panjang Temporary Bus Park likely until the completion of Gali Batu Bus Terminal. In addition, Bus Service 971E (which previously terminated at Bukit Panjang Bus Interchange) no longer calls at the new Interchange.

Service 180 was later amended into Bukit Panjang Bus Interchange on 25 Feb 2018, more than 5 months after the opening of the new Integrated Transport Hub.

Interchange facilities:
  • SMRT WeCare Shop
  • SMRT Passenger Service Counter
  • Service Guide Rack at Service Counter
  • Interactive Information Kiosks (with charging ports)
  • Nursing Room
  • Charging Station
  • Bicycle Docks
  • SimplyGo Kiosk (in SimplyGo Lobby)
  • Top Up Kiosk
  • Drivers’ lounge
  • NTWU Canteen (two stalls)
  • Boarding and alighting berths
  • Bus departure timing screens
  • Retail outlets
  • Toilets

Bus Services:

Service Berth Destination Remarks
176 B3 Bukit Merah
180 B1 Boon Lay En-route Stop
180A B1 Bukit Panjang Road (Blk 183) Short Trip Service / En-route Stop
920 B3 ↺ Bangkit Road
922 B2 ↺ Bangkit Road
970 B1 Shenton Way
972 B2 ↺ Orchard Road
972A B2 Orchard Road (Dhoby Ghaut Stn) Short Trip Service
972M B2 ↺ Orchard Road
973 B1 ↺ Hume Avenue
973A B1 Pending Road (Bef Pending Stn) Short Trip Service
975 B2 ↺ Lim Chu Kang Road
975C
B2 Lim Chu Kang Road (Police Coast Guard) Short Trip Service
976
B3 Choa Chu Kang
979 B3 ↺ Choa Chu Kang Crescent

Berth Allocation:

Berth Services
A1 – A4 For alighting only
B1 180, 970, 973/973A, LRT Shuttle A
B2 922, 972/972A/972M, 975/975C, LRT Shuttle B
B3 176, 920, 976, 979

Bus Service Amendments (Click to expand)

Here are several maps detailing the amendments to various bus services around Bukit Panjang.

For more information, check out the Bukit Panjang Integrated Transport Hub – Bus Service Amendments article for a comprehensive overview


Gallery:

Gallery: (Interior)

More pictures on Page 2
For older pictures, check out Bukit Panjang Bus Interchange: Gallery

33 thoughts on “Bukit Panjang Bus Interchange

  • 7 December 2023 at 8:44 PM
    Permalink

    I suggest if SMRT Feeder 922 extends to loop at Gangsa Road via Segar, Fajar and Bt Panjang Road since they have 2 buses looping at Bangkit Road from Bukit Panjang Interchange

    And new Service 978 (Bukit Panjang ITH to Compassvale INT) run by SMRT CCk-BUkit Panjang Package, via Woodlands Road, Mandai Road/Avenue, Lentor Avenue, SLE, TPE & Sengkang East Road so there can be a connection for Sengkang residents near the Zoo and a western connection to Sengkang besides service 156 to Clementi via YCK Road, Bishan, Bukit Timah

    Reply
  • 15 October 2022 at 12:25 PM
    Permalink

    The only way is to alleviate 973 & 976 to start from Gali Batu and serve the bus stop outside the BPITH so 180 can convert into bi-directional service.

    Reply
  • 17 November 2021 at 3:51 PM
    Permalink

    Date 17th Nov 2021

    Hi,
    I would like to commend your Bus Captain SMB1468M for his politeness that made my trip from bus-stop 43249 to 42159 a pleasant one. I took the transport on 15-11-21 at between 7.20pm – 7.30pm. I alighted at 7.48pm.

    I hope that this email reaches at the right office. I can provide any other information which you may be helpful. My purpose is to encourage your Bus Captain whose job is not easy to stay pleasant or happy despite its routine nature.

    Regards,
    Lim

    Reply
  • 9 June 2021 at 7:09 PM
    Permalink

    I would hope that Service 180 would loop at Jelebu Road instead of entering Bukit Panjang ITH. At the same time, Service 975 can extend to Gali Batu Terminal and let Svc 974 to terminate at Bukit Panjang ITH.

    Since Svc 974 & 975 ‘duplicate’ routes to Lot 1, Svc 974 can provide the alternative service to Lot 1 from Bukit Panjang ITH.

    Reply
    • 26 July 2021 at 8:52 PM
      Permalink

      Hello, last time 180 commuters complained when loop at Jelebu Road, and now you want to switch back? Use common sense. 180 demand at BPITH is so high in the sense.

      And also, 974 looping at Jelebu Road is still maintained good. Majority of the demand will go off and go in is at NS4/BP1 Choa Chu Kang. Most people who take 974 are those who take from Choa Chu Kang. Bukit Panjang not so much. That’s why 180 was chosen. THINK about people who take 180 everyday.

      Reply
      • 3 December 2021 at 1:08 PM
        Permalink

        then can make 180 a bidirectional route or make it loop near Boon Lay instead

        Reply

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