Bukit Panjang Bus Interchange

Not to be confused with (Defunct) Bukit Panjang Temporary Bus Park and (Defunct) Bukit Panjang Bus Interchange.


Bukit Panjang Bus Interchange is an Integrated Transport Hub (ITH) located at Bukit Panjang, serving residential areas around Bukit Panjang, Cashew, Teck Whye and Yew Tee.

The interchange is the ninth air-conditioned bus interchange in Singapore, integrated within the Hillion Mall and Hillion Residences, and seamlessly connected to Bukit Panjang MRT/LRT station. Nearby public amenities include the Bukit Panjang Plaza, Junction 10 and Senja-Cashew Community Centre.

Bukit Panjang Bus Interchange opened on 4 September 2017, with SMRT Buses as the anchor operator. With the rollout of the Bus Contracting Model (BCM), the future operator of the Choa Chu Kang – Bukit Panjang Bus Package will take over as anchor operator of this interchange.

Details
Name Bukit Panjang Bus Interchange  | 武吉班让巴士转换站
Address 15 Petir Road, Singapore 678270
BCM Route Package Choa Chu Kang – Bukit Panjang Bus Package (Anchor Operator)
Bus Operators SMRT Buses (Anchor Operator)
Bus Routes 10 (SMRT Buses)
Berths 2 alighting berths, 3 sawtooth boarding berths
Rail Connection  BP6  DT1   Bukit Panjang

The Interchange:

Bukit Panjang Integrated Transport Hub is a bus interchange located in the residential town of Bukit Panjang. Connecting with Bukit Panjang MRT/LRT station along the Downtown MRT Line and the Bukit Panjang LRT Line, the interchange is a transport node for commuters heading in and out of town, allowing for convenient transfers between the rail network and the many bus services at the interchange.

Bukit Panjang Bus Interchange - Alighting Berths
Bukit Panjang Bus Interchange – Alighting Berths

Opened on 4 September 2017, Bukit Panjang Bus Interchange is the ninth Integrated Transport Hub (ITH) to be opened in Singapore, after Toa Payoh in May 2002, Sengkang in Jan 2003, Ang Mo Kio in Apr 2007, Boon Lay in Dec 2009, Serangoon in Sep 2011, Clementi in Nov 2011, Bedok in Nov 2014 and Joo Koon in Nov 2015. The interchange is integrated within the Hillion Mall shopping centre and the Hillion Residences condominium, with entrances leading to both Bukit Panjang MRT and LRT stations, hence combining retail, residential and transportation facilities under one roof.

The interchange has a single vehicular concourse area with a bus park in the middle, with 15 rigid bus lots and 5 bendy bus lots. Vehicles enter the interchange via an ingress lane along Petir Road. The vehicle egress leads to Jelebu Road, next to Block 181A multi-storey car park.

The passenger concourse features three sawtooth boarding berths and an alighting berth with space for 2 buses. Pedestrian entrance/exits are located within the interchange, leading to retail portions of Hillion Mall.

Historical Background

  • 1986: Zhenghua Ter established
  • 1987: Bukit Panjang Ter established at Petir Road
  • 26 Dec 1999: Bukit Panjang Int opens
  • 16 Dec 2012: Bukit Panjang Int closes, relocated to Bukit Panjang Temp Bus Park
  • 04 Sep 2017: Bukit Panjang Integrated Transport Hub opens

The first bus terminal established in Bukit Panjang was in 1971 along Upper Bukit Timah Road, which hosted a handful of bus services such as Service 181, 193 and 200. To support the development of Zhenghua New Town, the roadside Zhenghua Bus Terminal was a set up in 1986 for Service 5. The following year, in 1987, the terminal was moved to Petir Road (outside present-day Block 118) where it would be known as Bukit Panjang Bus Terminal and supported the New Town for years to come.

A permanent facility would later be built at the junction of Petir Road and Jelebu Road. Bukit Panjang Bus Interchange opened on 26 December 1999, a month after the Bukit Panjang LRT opened, and provided convenient transfers to the new light rail line. That same day, a bus rationalization and handover exercise was conducted to reduce duplication with the LRT network, and at the same time, marking the transfer of areas of responsibility from SBS to TIBS.

To make way for an Integrated Transport Hub (ITH) over the existing site, the Bukit Panjang Bus Interchange was closed on 16 December 2012, having operated for just 13 years. Bukit Panjang Temporary Bus Park was constructed further north along Woodlands Road (at the junction with Senja Way), used as a layover point for buses, and did not allow for passenger boarding/alighting. Affected services were amended to start and end their service at various bus stops along Bukit Panjang Road, Jelebu Road, Petir Road, or Upper Bukit Timah Road, accumulating significant amounts of dead mileage. Additionally, existing services 177 and 180 were amended to loop around the former bus interchange.

While Hillion Mall opened on 24 February 2017, access routes to the interchange had stickers describing the interchange as ‘opening in the 2nd half of 2017’, but these were all removed from the 25 February onwards (See Gallery). The interchange only opened on 4 September 2017, taking over most services from Bukit Panjang Temporary Bus Park with the exception of Bus Services 75184 and 700/A.

Electric Bus Charging Infrastructure

Two overhead pantograph chargers were at Bukit Panjang Integrated Transport Hub in January 2020. These chargers are intended to support 20 electric buses brought in by ST Engineering and its retrofitted electric bus.

Bus services:

The interchange took over most services from Bukit Panjang Temporary Bus Park with the exception of Bus Services 75184 and 700/A. These bus services are expected to remain at Bukit Panjang Temporary Bus Park likely until the completion of Gali Batu Bus Terminal. In addition, Bus Service 971E (which previously terminated at Bukit Panjang Bus Interchange) no longer calls at the new Interchange.

Service 180 was later amended into Bukit Panjang Bus Interchange on 25 Feb 2018, more than 5 months after the opening of the new Integrated Transport Hub.

Interchange facilities:
  • SMRT WeCare Shop
  • SMRT Passenger Service Counter
  • Service Guide Rack at Service Counter
  • Interactive Information Kiosks (with charging ports)
  • Nursing Room
  • Charging Station
  • Bicycle Docks
  • SimplyGo Kiosk (in SimplyGo Lobby)
  • Top Up Kiosk
  • Drivers’ lounge
  • NTWU Canteen (two stalls)
  • Boarding and alighting berths
  • Bus departure timing screens
  • Retail outlets
  • Toilets

Bus Services:

Service Berth Destination Remarks
176 B3 Bukit Merah
180 B1 Boon Lay En-route Stop
180A B1 Bukit Panjang Road (Blk 183) Short Trip Service / En-route Stop
920 B3 ↺ Bangkit Road
922 B2 ↺ Bangkit Road
970 B1 Shenton Way
972 B2 ↺ Orchard Road
972A B2 Orchard Road (Dhoby Ghaut Stn) Short Trip Service
972M B2 ↺ Orchard Road
973 B1 ↺ Hume Avenue
973A B1 Pending Road (Bef Pending Stn) Short Trip Service
975 B2 ↺ Lim Chu Kang Road
975C
B2 Lim Chu Kang Road (Police Coast Guard) Short Trip Service
976
B3 Choa Chu Kang
979 B3 ↺ Choa Chu Kang Crescent

Berth Allocation:

Berth Services
A1 – A4 For alighting only
B1 180, 970, 973/973A, LRT Shuttle A
B2 922, 972/972A/972M, 975/975C, LRT Shuttle B
B3 176, 920, 976, 979

Bus Service Amendments (Click to expand)

Here are several maps detailing the amendments to various bus services around Bukit Panjang.

For more information, check out the Bukit Panjang Integrated Transport Hub – Bus Service Amendments article for a comprehensive overview


Gallery:

Gallery: (Interior)

More pictures on Page 2
For older pictures, check out Bukit Panjang Bus Interchange: Gallery

34 thoughts on “Bukit Panjang Bus Interchange

  • 22 November 2020 at 11:27 AM
    Permalink

    As for Gali Batu Ter, amend bus 983 and 67 there.

    Reply
  • 20 November 2020 at 12:07 PM
    Permalink

    If BPITH had an expansion, buses 75, 171, 177, 184, 971 and 974 can amend to the interchange. Bus 171 will amend to the interchange and become bidirectional (bus 180 must be bidirectional), bus 971 extend to Kampong Bahru Terminal and become full day and bus 974 change to SMRT. Bus 177 become full day, amend to CCK and become SMRT.

    Reply
  • 16 November 2020 at 9:54 PM
    Permalink

    First candidate to start from Gali Batu is 976 and loop at CCK Int.Make space for 180 which will start from BPJ instead of BNL.Another candidate is either 970 or 973 passingby outside the Int.CCK Int might have 1 service to extend till Gali Batu.

    Reply
  • 4 August 2020 at 4:03 PM
    Permalink

    Given Bt Panjang Int’s position, northbound services (such as 920, 922, 972, 979) and westbound services (180, 974, 983) cannot easily serve BPJ MRT along Upp Bt Timah Rd, so these services should avoid starting from Gali Batu. (971E is an exception since it is meant to be a one-to-one express)

    In contrast this would not be an issue for southbound services (such as 176, 970) which can easily serve BPJ MRT and allow a (relatively smooth) walking transition to the ITH. They can start from Gali Batu. 75 and 184 depends, but their main loading don’t quite start from BPJ MRT so hard to say.

    Gali Batu: 75, 176, 184, 970, 971E
    Bt Panjang Int: 180, 920, 922, 972, 973, 974, 975, 976, 979
    Loop around MRT: 171, 177, 983

    Other passing-by: 67, 160, 170, 178, 187, 190, 960, 961/M, 963, 966

    Reply
  • 25 October 2019 at 1:57 PM
    Permalink

    So 976 will take berth B3 (former 979M berth)?

    Reply
    • 4 November 2019 at 7:05 PM
      Permalink

      Should be at berth 3, but I think service 975 should swap to berth 3 instead of berth 2

      Reply
      • 20 September 2024 at 10:24 AM
        Permalink

        Hi sir,
        I don’t understand why SBS got hotline for us to call & SMRT don’t have .we need to call the next day for hotline,if like important passport or air-ticket lost inside bus at SMRT buses foreigner poor thing they can’t went back because have to waiting the next day call hotline n hotline they need to call SMRT interchange.
        Can every SMRT give us the number so if lost anything we can call immediately please, please thinking of their important things that I mention early no need to wait hotline operate in the morning.

        Reply

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