Travel Smart Journeys Schemes

Travel Smart Journeys (TSJ) was launched on Saturday, 8 February 2020. It replaces the former Travel Smart Rewards scheme which was discontinued in June 2019.


Background

In January 2012, Incentives for Singapore’s Commuters (INSINC) was introduced to rewards commuters who travel on the rail network during designated “de-congesting hours” on weekday mornings. The scheme was renamed to Travel Smart Rewards in 2014.

Prior to its “enhancement” in April 2017, the designated de-congesting hours were 6.15am – 7.15am & 8.45am – 9.45am on weekdays, except public holidays. Commuters could earn points based on their status tier (depending on the number of de-congesting trips travelled in a week) and distance travelled on the rail network during these hours.

The points earned could be directly converted to travel value on their registered transit card at a fixed ratio, or used to obtain variable travel values via online games such as Snakes & Ladders on the Travel Smart Rewards site.

In April 2017, the scheme was “enhanced” (or more of devalued), where commuters who registered on the new Travel Smart Rewards platform could only earn a fixed amount of points for every trip during non-peak hours, regardless of distance travelled. Points could still be converted to travel value at a fixed ratio or through new online games such as The Ride One on the revamped site.

The Travel Smart Rewards scheme was discontinued in June 2019, with the new incentive scheme – Travel Smart Journeys originally announced by the Land Transport Authority (LTA) to be introduced “later this year” (2019).


Travel Smart Journeys – North-East Line Scheme

From 10 February 2020, registered commuters who qualify and travel on Go-Ahead Express Bus Service 43e by tapping in at designated bus stops along the route during morning peak hours from 7.00am to 9.00am on weekdays, except public holidays can earn 150 points per trip, which is equivalent to SGD 1.50 worth of “cashback”.

To Qualify:

To be eligible for this scheme, commuters have to:

  1. Register for TSJ via the TransitLink SimplyGo Portal or mobile app, and
  2. Tapped in at least 4 weekdays (excluding public holidays) between 7.00 a.m. to 9.00 a.m. at one of the following stations in the past 30 calendar days prior to the day of registration:
    Punggol, Sengkang, Buangkok MRT station, or
    Any LRT station along the Punggol and Sengkang LRT lines
To Earn Points:

Commuters will earn 150 points (equivalent to SGD 1.50) for every qualified trip taken on Bus Service 43e.

For a trip to be qualified, commuters have to:

  • Board at designated bus stops and tap in between 7.00 a.m. to 9.00 a.m.
  • Alight and tap out at designated bus stops, as follows:
Designated Boarding Stops

  • Punggol Pl
    – Punggol Temp Int (65009)
  • Punggol Ctrl
    – Punggol Stn/Int (65259)
    – Bef Blk 264 (65409)
  • Punggol Way
    – Soo Teck Stn (65141)
    – Twin Waterfalls (65431)
  • Sengkang East Rd
    – Blk 286B (67591)
    – Opp Sengkang General Hosp (67411)
    – Sengkang Community Hub (67441)
  • Sengkang Ctrl
    – Blk 204C (67611)
    – Buangkok Stn Exit B (67601)
Designated Alighting Stops

  • Paya Lebar Rd
    – Opp Trinity @ Paya Lebar (70279)
    – Citipoint Ind Bldg (70269)
    – MacPherson Stn Exit B (70259)
    – CISCO Ctr (81101)
    – Paya Lebar Stn Exit B (81111)
  • Tg Katong Rd
    – Tg Katong Cplx (82119)
    – CDAC Bldg (82099)
    – Aft Ipoh Lane (82089)
    – Aft Tg Katong Girls’ Sch (82079)
    – Bef Katong PO (92169)
  • Amber Rd
    – Bef Amber Gdns (92249)
  • Marine Parade Rd
    – Opp Parkway Parade (92041)
    – Opp Blk 72 (92051)

All boarding stops are before Service 43e’s express sector along the KPE. Similarly, all alighting stops are after Service 43e’s express sector


Signing Up for Travel Smart Journeys

Commuters have to sign up for a SimplyGo account before registering for “Travel Smart Journeys” at the TSJ Settings page (web portal) or TSJ Settings tab (mobile application). They will also need to nominate their most frequently used travel card, which will be used to determine their eligibility for the scheme and for the awarding of points.


Conversion of Points

Commuters can convert points to electronic transport vouchers at the “Travel Smart Journeys” Rewards page (web portal) or the Rewards tab (mobile application).

The minimum point value for cash out is at 500 Points to $5 e-Transport Voucher.


See Also

While no ending date is stipulated for the various schemes, the terms & conditions states that LTA can terminate the various schemes at any time.


References

 

6 thoughts on “Travel Smart Journeys Schemes

  • 10 February 2020 at 2:03 AM
    Permalink

    Rather than doing all this why not install protective screen at the cabin to safeguard the BCs?

    Reply
  • 9 February 2020 at 12:19 PM
    Permalink

    Looks like 43e has no demand…

    Reply
  • 9 February 2020 at 5:20 AM
    Permalink

    Be careful of perverse incentives!

    Someone who already commutes on the 43e would actually then be incentivised to switch to the MRT for 4 days, make their card eligible, before switching back to earn the rebates.

    The eligibility should be extended both to commuters currently using the NEL, *as well as existing customers of 43e*. Or better, everyone…

    Reply
  • 8 February 2020 at 4:23 PM
    Permalink

    I see this as a good move to encourage people to switch from MRT to bus. However, the Travel Smart Journeys initiative only covers Express Bus Service 43e, which only benefits the people living in Punggol and Sengkang. Hopefully, the Travel Smart Journeys initiative can be expanded to cover all the Express Bus Services, so that every residential town would benefit.

    Also, it would be helpful to expand the Travel Smart Journeys initiative to include the evening peak period in the direction towards the residential towns, instead of just the morning peak period towards the employment areas.

    Reply
  • 8 February 2020 at 2:54 PM
    Permalink

    what a joke 🤣

    $5 min for cashout and $1.50 cashback for a min $1.80 ride

    Reply

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