Travel Smart Journeys (TSJ) was launched on Saturday, 8 February 2020. It replaces the former Travel Smart Rewards scheme which was discontinued in June 2019. The scheme will be suspended from 9 July 2022.
In January 2012, Incentives for Singapore’s Commuters (INSINC) was introduced to rewards commuters who travel on the rail network during designated “de-congesting hours” on weekday mornings. The scheme was renamed to Travel Smart Rewards in 2014.
Prior to its “enhancement” in April 2017, the designated de-congesting hours were 6.15am – 7.15am & 8.45am – 9.45am on weekdays, except public holidays. Commuters could earn points based on their status tier (depending on the number of de-congesting trips travelled in a week) and distance travelled on the rail network during these hours.
The points earned could be directly converted to travel value on their registered transit card at a fixed ratio, or used to obtain variable travel values via online games such as Snakes & Ladders on the Travel Smart Rewards site.
In April 2017, the scheme was “enhanced” (or more of devalued), where commuters who registered on the new Travel Smart Rewards platform could only earn a fixed amount of points for every trip during non-peak hours, regardless of distance travelled. Points could still be converted to travel value at a fixed ratio or through new online games such as The Ride One on the revamped site.
The Travel Smart Rewards scheme was discontinued in June 2019, with the new incentive scheme – Travel Smart Journeys originally announced by the Land Transport Authority (LTA) to be introduced “later this year” (2019).
Travel Smart Journeys – North-East Line Scheme
From 10 February 2020, registered commuters who qualify and travel on Go-Ahead Express Bus Service 43e by tapping in at designated bus stops along the route during morning peak hours from 7.00am to 9.00am on weekdays, except public holidays can earn 150 points per trip, which is equivalent to SGD 1.50 worth of “cashback”.
To be eligible for this scheme, commuters have to:
- Register for TSJ via the TransitLink SimplyGo Portal or mobile app, and
- Tapped in at least 4 weekdays (excluding public holidays) between 7.00 a.m. to 9.00 a.m. at one of the following stations in the past 30 calendar days prior to the day of registration:
Punggol, Sengkang, Buangkok MRT station, or
Any LRT station along the Punggol and Sengkang LRT lines
To Earn Points:
Commuters will earn 150 points (equivalent to SGD 1.50) for every qualified trip taken on Bus Service 43e.
For a trip to be qualified, commuters have to:
- Board at designated bus stops and tap in between 7.00 a.m. to 9.00 a.m.
- Alight and tap out at designated bus stops, as follows:
|Designated Boarding Stops
||Designated Alighting Stops
All boarding stops are before Service 43e’s express sector along the KPE. Similarly, all alighting stops are after Service 43e’s express sector
Signing Up for Travel Smart Journeys
Commuters have to sign up for a SimplyGo account before registering for “Travel Smart Journeys” at the TSJ Settings page (web portal) or TSJ Settings tab (mobile application). They will also need to nominate their most frequently used travel card, which will be used to determine their eligibility for the scheme and for the awarding of points.
Conversion of Points
Commuters can convert points to electronic transport vouchers at the “Travel Smart Journeys” Rewards page (web portal) or the Rewards tab (mobile application).
The minimum point value for cash out is at 500 Points to $5 e-Transport Voucher.
Suspension of Scheme
With hybrid work arrangements shifting travel patterns, the Land Transport Authority will be suspending TSJ, starting 9 July 2022, to review and bring about a more tailored, refreshed scheme.
While no ending date is stipulated for the various schemes, the terms & conditions states that LTA can terminate the various schemes at any time.
- Plan Your Journey – LTA
- More Targeted Ways to Travel Smart – LTA
- Travel Smart Journeys (TSJ) North-East Line (NEL) Scheme – TransitLink