Jurong East Bus Interchange

The Relocated Jurong East Bus Interchange is an interim bus interchange located at Jurong East Central, serving the town of Jurong East. As part of the Jurong Regional Centre, it connects to many public amenities such as Jurong East MRT Station, Jurong Regional Library, Westgate, JEM and Jurong Community Hospital / Ng Teng Fong General Hospital.

The relocated interchange, which opened on 6 December 2020, replaced the first Jurong East Temporary Bus Interchange (2011 – 2020) located beside Jurong East MRT station, making it the second temporary interchange in Jurong East, despite LTA having formally dropped the ‘temporary’ designation. The site of the first interim interchange, which lasted nine years, would be demolished to make way for the Jurong Region Line station and a future Integrated Transport Hub (ITH) projected for completion in 2027.

With the relocation of the bus interchange on 6 December 2020, several bus service amendments took place.

The bus interchange is also in the vicinity of the Jurong Town Hall Bus Interchange which opened on 26 November 2023 with several bus service amendments.

Details:

The interchange:

Jurong East Interim Bus Interchange is located in the residential town of Jurong East, bordered by Jurong Town Hall Road, Jurong East Street 12, Jurong Gateway Road and Jurong East Central 1. Connecting with Jurong East MRT Station along the North South Line and East West Line, the interchange is a transport node for commuters heading in and out of residential estates within Jurong East, as well as the Penjuru and Toh Guan industrial areas, allowing for convenient transfers between the rail network and the many bus services at the interchange.

The relocated Jurong East Bus Interchange opened on 6 December 2020, having moved from the first temporary interchange. Vehicular access is via a combined entrance/exit leading to a signalized junction along Jurong Gateway Road. Secondary access into the bus park is via Jurong East Central 1, which is usually kept closed when not in use.

The layout of the interchange is unique in having the alighting berth detached from the main concourse where all boarding berths and commuter facilities are located. The alighting berth accommodates 4 buses simultaneously, and the main concourse contains 7 sawtooth boarding berths. All berths are wheelchair-accessible.

Access to and from Jurong East MRT Station is offered via a new pedestrian overhead bridge, equipped with escalators, staircases and lifts. The same overhead bridge forms the only sheltered access route between the alighting berth and main concourse.

Interchange Facilities:

• Interchange Offices / Passenger Service Offices (SBS Transit & Tower Transit)
• Barrier-free Boarding & Alighting berths
• Bicycle Parking
• Staff lounge
• First Aid Room
• NTWU Canteen
• Information boards
• Bus departure timing displays
• Service guide rack
• Retail outlets
• Public Toilets
• Nursing Rooms
• Heartzone
• SimplyGo Ticketing Service Centre
  Open 10am – 6pm daily, except Public Holidays

The LTA has touted improvements that benefit both commuters and public transport workers, such as more spacious boarding points at each of the seven berths and graduated kerb edges to facilitate boarding for passengers in wheelchairs. A bus berth availability system is installed near the bus park, indicating to bus captains when their boarding berths are available, thus mitigating the risk of congestion within the interchange boarding berths. In addition, high-volume low-speed fans have also been installed at the concourse area for better air circulation.

There are also more facilities that cater to the needs of the elderly, less mobile and families with young children, including four barrier-free alighting areas, priority queue zones with seats, a nursing room and barrier-free toilets. 64 bicycle parking lots are available for those who cycle.

The interchange also comes with upgraded facilities for public transport workers such as an air-conditioned staff canteen, dedicated staff toilets and a staff lounge.

Bus Services:

Services 160 & 160A were shifted to Jurong Town Hall Bus Interchange from 26 Nov 2023.

For cross-border bus services operated by Causeway Link proceed to Jurong Town Hall Bus Interchange from 22 Jan 2024.

Berth Allocation:

Gallery

Continued on Page 2:

• Gallery (Additional Photos)
• Gallery (Construction)
• History (1985 – 2020)
• Commuter Familiarisation