Jurong East Bus Interchange

The Relocated Jurong East Bus Interchange is an interim bus interchange located at Jurong East Central, serving the town of Jurong East. As part of the Jurong Regional Centre, it connects to many public amenities such as Jurong East MRT Station, Jurong Regional Library, Westgate, JEM and Jurong Community Hospital / Ng Teng Fong General Hospital.

The relocated interchange, which opened on 6 December 2020, replaced the first Jurong East Temporary Bus Interchange (2011 – 2020) located beside Jurong East MRT station, making it the second temporary interchange in Jurong East, despite LTA having formally dropped the ‘temporary’ designation. The site of the first interim interchange, which lasted nine years, would be demolished to make way for the Jurong Region Line station and a future Integrated Transport Hub (ITH) projected for completion in 2027.

With the relocation of the bus interchange on 6 December 2020, several bus service amendments took place.

The bus interchange is also in the vicinity of the Jurong Town Hall Bus Interchange which opened on 26 November 2023 with several bus service amendments.

Details:
Name Jurong East Bus Interchange | 裕廊东巴士转换站
Also called: Jurong East Interim Bus Interchange
Address 17A Jurong Gateway Road, Singapore 608513
BCM Route Package Bulim Bus Package
Anchor Operator Tower Transit
Bus Routes 12 (Tower Transit), 6 (SBS Transit)
Berths 7 sawtooth boarding berths, 4 linear alighting berths
Rail Connection NS1EW24 Jurong East
The interchange:

Jurong East Interim Bus Interchange is located in the residential town of Jurong East, bordered by Jurong Town Hall Road, Jurong East Street 12, Jurong Gateway Road and Jurong East Central 1. Connecting with Jurong East MRT Station along the North South Line and East West Line, the interchange is a transport node for commuters heading in and out of residential estates within Jurong East, as well as the Penjuru and Toh Guan industrial areas, allowing for convenient transfers between the rail network and the many bus services at the interchange.

The relocated Jurong East Bus Interchange opened on 6 December 2020, having moved from the first temporary interchange. Vehicular access is via a combined entrance/exit leading to a signalized junction along Jurong Gateway Road. Secondary access into the bus park is via Jurong East Central 1, which is usually kept closed when not in use.

The layout of the interchange is unique in having the alighting berth detached from the main concourse where all boarding berths and commuter facilities are located. The alighting berth accommodates 4 buses simultaneously, and the main concourse contains 7 sawtooth boarding berths. All berths are wheelchair-accessible.

Access to and from Jurong East MRT Station is offered via a new pedestrian overhead bridge, equipped with escalators, staircases and lifts. The same overhead bridge forms the only sheltered access route between the alighting berth and main concourse.


Interchange Facilities:
  • Interchange Offices / Passenger Service Offices (SBS Transit & Tower Transit)
  • Barrier-free Boarding & Alighting berths
  • Bicycle Parking
  • Staff lounge
  • First Aid Room
  • NTWU Canteen
  • Information boards
  • Bus departure timing displays
  • Service guide rack
  • Retail outlets
  • Public Toilets
  • Nursing Rooms
  • Heartzone
  • SimplyGo Ticketing Service Centre
    Open 10am – 6pm daily, except Public Holidays

The LTA has touted improvements that benefit both commuters and public transport workers, such as more spacious boarding points at each of the seven berths and graduated kerb edges to facilitate boarding for passengers in wheelchairs. A bus berth availability system is installed near the bus park, indicating to bus captains when their boarding berths are available, thus mitigating the risk of congestion within the interchange boarding berths. In addition, high-volume low-speed fans have also been installed at the concourse area for better air circulation.

There are also more facilities that cater to the needs of the elderly, less mobile and families with young children, including four barrier-free alighting areas, priority queue zones with seats, a nursing room and barrier-free toilets. 64 bicycle parking lots are available for those who cycle.

The interchange also comes with upgraded facilities for public transport workers such as an air-conditioned staff canteen, dedicated staff toilets and a staff lounge.

Bus Services:
Service Berth Destination Remarks
41 B6 ↺ Jalan Anak Bukit
49 B6 ↺ Jurong West Street 42
51 B1 Hougang Central
51A B1 Pandan Gardens (Blk 407) Short Trip Service
52
B2 Bishan
66
B6 ↺ Upper Bukit Timah Road
97 B5 Marina Centre
97e B5 Marina Centre Peak Hour Unidirectional / Express Service
98
B4 ↺ Jurong Pier Way
98M
B4 ↺ Corporation Road
105 B2 Serangoon
105B B2 Commonwealth Avenue West (Clementi Stn Exit B) Short Trip Service
143
B7 Toa Payoh
143M
B7 ↺ Pandan Gardens
183 B5 ↺ Science Park Road
183B B5 Toh Tuck Avenue (Aft Toh Tuck Link) Short Trip Service
197 B2 Bedok
333 B4 ↺ Jurong East Street 32
334 B3 ↺ Jurong West Street 42
335 B7 ↺ Jurong West Avenue 1
506
B3 Serangoon Express Service
993
B1 ↺ Bukit Batok West Avenue 8

Services 160 & 160A were shifted to Jurong Town Hall Bus Interchange from 26 Nov 2023.

For cross-border bus services operated by Causeway Link proceed to Jurong Town Hall Bus Interchange from 22 Jan 2024.

Berth Allocation:
Berth Bus Services
A1 – A4 For Alighting Only
B1 51/51A, 993
B2 52, 105/105B, 197
B3 334, 506
B4 98, 98M, 333
B5 97, 97e, 183/183B
B6 41, 49, 66
B7 143, 143M, 335

 


Gallery


Continued on Page 2:

  • Gallery (Additional Photos)
  • Gallery (Construction)
  • History (1985 – 2020)
  • Commuter Familiarisation

34 thoughts on “Jurong East Bus Interchange

  • 12 November 2020 at 6:29 AM
    Permalink

    Clementi int no more space for a new service.They should planned Venture Dr tandem with the new Interim Int but now too late.Scenario will be same as CCK Int.506 should be shortened to Bt Batok Int.78 can extended to Bt Batok too.

    Reply
    • 12 November 2020 at 7:37 PM
      Permalink

      Then how did they manage to accomodate 147e at Clementi?

      Reply
  • 11 November 2020 at 11:33 PM
    Permalink

    Obviously LTA havent learned the lesson how CCK/BPJ Int chaos is..97/97e should just start from Marina and include into Bt Merah package in exchange for 160/M.78 can be extended to Bt Batok and loop inside JE Interim Int.They should built a temporary terminal along Venture Dr for the affected service at least

    Reply
  • 11 November 2020 at 1:52 PM
    Permalink

    the new int is smaller so no choice 78 79 have to be out

    I love 333 amendment
    svc 79 swap looping point. make sense.
    svc 78 buses park where?

    Reply
    • 11 November 2020 at 9:15 PM
      Permalink

      Maybe start a few west-bound services (160(M)/334/506 even including 66/335) from ulu pandan debot. Offering connectivity from Boon Lay Way to Jurong East MRT as well. Currently it is provided by bus 99 which is crowded during peak hours and has long walking distance for MRT transfer.

      Reply
  • 11 November 2020 at 1:26 PM
    Permalink

    Since they moved to 2nd temporary bus interchange, 78 start from Clementi Int too while 79 will start from Boon Lay Int. both looped at Jurong East Interchange. easy

    Reply
    • 11 November 2020 at 4:10 PM
      Permalink

      Good idea… Rather than inconveniencing 78 and 79 commuters who have been taking any of the 2 services from Jurong East MRT/Int for years

      Reply
  • 11 November 2020 at 12:01 PM
    Permalink

    Wow.. so maybe 78 & 79 might terminate at new Venture bus interchange in future.. 😅 since new Jurong East interchange no space liao.. 🤣

    Reply
    • 12 November 2020 at 1:10 AM
      Permalink

      The eventual Jurong East Integrated Transport Hub will definitely be extended westwards, and operate in a similar style as the Yio Chu Kang Bus Interchange.

      This is because the site of the first temporary bus interchange (the current location beside the MRT station), after they build the Jurong Region Line station, they only got space to build a passenger hall at the first floor, to have sawtooth boarding berths. Which may already be reflected in the artist impressions of the Jurong Region Line Jurong East station.

      The parking bay of the eventual Jurong East Integrated Transport Hub will be at the vacant land west of the current temporary bus interchange.

      Whereas for the alighting berths of the eventual Jurong East Integrated Transport Hub, it is obviously along Gateway Drive, with the entrance near the West Gate shopping centre taxi stand.

      Given the space required for service roads, as well as the parking lots itself, the eventual Jurong Integrated Transport Hub would probably be a very small Integrated Transport Hub. Nonetheless, hopefully will have at least 18 parking lots for about 6 bus services. So that it won’t be the smallest Integrated Transport Hub, but among the smallest Integrated Transport Hubs, together with Serangoon and Joo Koon Integrated Transport Hubs.

      Whereas for the Venture Drive bus interchange, due to the lack of connectivity to any MRT station, I don’t believe it would complement the eventual Jurong East Integrated Transport Hub. It is probably a temporary measure, to accommodate the bus services that are not using the second Jurong East temporary bus interchange.

      In the long term future, there must be bus route rationalisation in the area. Those that can go Tengah, like 66, 160 and 506, should go Tengah. Whereas 197 from Bedok, 97 and 97e from Marina Centre and 143 and 143M from Toa Payoh, can make up for that deleted sector of 66, 160 and 506 at Jurong Town Hall Road, and also go Tengah. By Tengah, I mean the eventual Tengah Integrated Transport Hub.

      Whereas 79, on paper it may look good to have 79 be hosted by Boon Lay Integrated Transport Hub and be loop service that loops at Jurong East, but the end-on berths at Boon Lay Integrated Transport Hub is notoriously known to be very jammed during peak periods. If this is a permanent measure, I would recommend the authorities to transfer 79 from the end-on berths of Boon Lay Integrated Transport Hub to the sawtooth berths of Boon Lay Integrated Transport Hub.

      The current Jurong East Bus Interchange got 21 public bus services. Of which, I have identified 9 public bus services that can relocate elsewhere. This will reduce the number to 12. Still need to reduce by around 4.

      52 or 105 actually one of them can transfer to Tengah, since they duplicate one another between Jurong East Bus Interchange and Boon Lay Way.

      41 can become a loop service from Beauty World once the Beauty World Integrated Transport Hub is up.

      This would reduce the number of bus services to 10. If both 52 and 105 can go Tengah, with one of them making a detour along Jurong East MRT Station just to connect Jurong East MRT Station with Boon Lay Way it would be 9. The key consideration is whether Toh Guan residents taking those services would switch to take 333 after this.

      In fact, cross border services would already be consolidated at Gali Batu Bus Terminal and using Kranji MRT Station, no?

      I believe this is the plan.

      By 2027, it would be clear. 🙂

      Reply
      • 16 November 2020 at 6:26 AM
        Permalink

        If the service you mention get extended,There might be a reshuffle of certain bus package

        Reply

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