Jurong East Bus Interchange

The Relocated Jurong East Bus Interchange is an interim bus interchange located at Jurong East Central, serving the town of Jurong East. As part of the Jurong Regional Centre, it connects to many public amenities such as Jurong East MRT Station, Jurong Regional Library, Westgate, JEM and Jurong Community Hospital / Ng Teng Fong General Hospital.

The relocated interchange, which opened on 6 December 2020, replaced the first Jurong East Temporary Bus Interchange (2011 – 2020) located beside Jurong East MRT station, making it the second temporary interchange in Jurong East, despite LTA having formally dropped the ‘temporary’ designation. The site of the first interim interchange, which lasted nine years, would be demolished to make way for the Jurong Region Line station and a future Integrated Transport Hub (ITH) projected for completion in 2027.

With the relocation of the bus interchange on 6 December 2020, several bus service amendments took place.

The bus interchange is also in the vicinity of the Jurong Town Hall Bus Interchange which opened on 26 November 2023 with several bus service amendments.

Details:
Name Jurong East Bus Interchange | 裕廊东巴士转换站
Also called: Jurong East Interim Bus Interchange
Address 17A Jurong Gateway Road, Singapore 608513
BCM Route Package Bulim Bus Package
Anchor Operator Tower Transit
Bus Routes 12 (Tower Transit), 6 (SBS Transit)
Berths 7 sawtooth boarding berths, 4 linear alighting berths
Rail Connection NS1EW24 Jurong East
The interchange:

Jurong East Interim Bus Interchange is located in the residential town of Jurong East, bordered by Jurong Town Hall Road, Jurong East Street 12, Jurong Gateway Road and Jurong East Central 1. Connecting with Jurong East MRT Station along the North South Line and East West Line, the interchange is a transport node for commuters heading in and out of residential estates within Jurong East, as well as the Penjuru and Toh Guan industrial areas, allowing for convenient transfers between the rail network and the many bus services at the interchange.

The relocated Jurong East Bus Interchange opened on 6 December 2020, having moved from the first temporary interchange. Vehicular access is via a combined entrance/exit leading to a signalized junction along Jurong Gateway Road. Secondary access into the bus park is via Jurong East Central 1, which is usually kept closed when not in use.

The layout of the interchange is unique in having the alighting berth detached from the main concourse where all boarding berths and commuter facilities are located. The alighting berth accommodates 4 buses simultaneously, and the main concourse contains 7 sawtooth boarding berths. All berths are wheelchair-accessible.

Access to and from Jurong East MRT Station is offered via a new pedestrian overhead bridge, equipped with escalators, staircases and lifts. The same overhead bridge forms the only sheltered access route between the alighting berth and main concourse.


Interchange Facilities:
  • Interchange Offices / Passenger Service Offices (SBS Transit & Tower Transit)
  • Barrier-free Boarding & Alighting berths
  • Bicycle Parking
  • Staff lounge
  • First Aid Room
  • NTWU Canteen
  • Information boards
  • Bus departure timing displays
  • Service guide rack
  • Retail outlets
  • Public Toilets
  • Nursing Rooms
  • Heartzone
  • SimplyGo Ticketing Service Centre
    Open 10am – 6pm daily, except Public Holidays

The LTA has touted improvements that benefit both commuters and public transport workers, such as more spacious boarding points at each of the seven berths and graduated kerb edges to facilitate boarding for passengers in wheelchairs. A bus berth availability system is installed near the bus park, indicating to bus captains when their boarding berths are available, thus mitigating the risk of congestion within the interchange boarding berths. In addition, high-volume low-speed fans have also been installed at the concourse area for better air circulation.

There are also more facilities that cater to the needs of the elderly, less mobile and families with young children, including four barrier-free alighting areas, priority queue zones with seats, a nursing room and barrier-free toilets. 64 bicycle parking lots are available for those who cycle.

The interchange also comes with upgraded facilities for public transport workers such as an air-conditioned staff canteen, dedicated staff toilets and a staff lounge.

Bus Services:
Service Berth Destination Remarks
41 B6 ↺ Jalan Anak Bukit
49 B6 ↺ Jurong West Street 42
51 B1 Hougang Central
51A B1 Pandan Gardens (Blk 407) Short Trip Service
52
B2 Bishan
66
B6 ↺ Upper Bukit Timah Road
97 B5 Marina Centre
97e B5 Marina Centre Peak Hour Unidirectional / Express Service
98
B4 ↺ Jurong Pier Way
98M
B4 ↺ Corporation Road
105 B2 Serangoon
105B B2 Commonwealth Avenue West (Clementi Stn Exit B) Short Trip Service
143
B7 Toa Payoh
143M
B7 ↺ Pandan Gardens
183 B5 ↺ Science Park Road
183B B5 Toh Tuck Avenue (Aft Toh Tuck Link) Short Trip Service
197 B2 Bedok
333 B4 ↺ Jurong East Street 32
334 B3 ↺ Jurong West Street 42
335 B7 ↺ Jurong West Avenue 1
506
B3 Serangoon Express Service
993
B1 ↺ Bukit Batok West Avenue 8

Services 160 & 160A were shifted to Jurong Town Hall Bus Interchange from 26 Nov 2023.

For cross-border bus services operated by Causeway Link proceed to Jurong Town Hall Bus Interchange from 22 Jan 2024.

Berth Allocation:
Berth Bus Services
A1 – A4 For Alighting Only
B1 51/51A, 993
B2 52, 105/105B, 197
B3 334, 506
B4 98, 98M, 333
B5 97, 97e, 183/183B
B6 41, 49, 66
B7 143, 143M, 335

 


Gallery


Continued on Page 2:

  • Gallery (Additional Photos)
  • Gallery (Construction)
  • History (1985 – 2020)
  • Commuter Familiarisation

34 thoughts on “Jurong East Bus Interchange

  • 6 December 2020 at 11:38 PM
    Permalink

    Today I was there, the parking seems okay but need to see tomorrow…

    Anyways, I would hope that the new ITH will make use of the empty plot of land that used to be part of the former interchange and the site for the pasar malam.

    If want to reshuffle service for bus package:
    Svc 66 – From BUDEP (TTS) to BNDEP/SLBP (SBST)
    Svc 97/97e – From BUDEP (TTS) to UPDEP (SBST); Start from Marina Centre; Looping at Jurong Gateway Road

    Amended Route:
    Svc 41: Start from Beauty World ITH; Looping at Boon Lay Way
    Svc 183: Start from Kent Ridge Terminal; Looping at Jurong Gateway Road. Can intro 183M from Kent Ridge Terminal to Science Park Drive (Loop)

    I hope the future ITH can be a big one and there won’t be traffic congestion for the bus captains to have their break.

    Reply
  • 6 December 2020 at 8:44 PM
    Permalink

    By putting 335 at the furthest berth, the authorities are obviously encouraging 335 commuters (who are mostly, if not all, taking 335 to Jurong West Street 52, Avenue 1, Street 42) to take 335 from Chinese Garden MRT Station.

    Today, got Tower Transit workers asking passengers who are continuing their journey at Jurong East MRT Station to alight at the bus stop before the relocated bus interchange.

    Obviously, there are a few inconvenience.

    The transfer time to the bus interchange and to the MRT Station are both longer than the original transfer time.

    Actually, the transfer in both directions (to MRT Station and to bus interchange) is about five minutes. This is the same as the transfer time at Yishun Bus Interchange and Bedok Bus Interchange.

    335 is one example. The inconvenience may even encourage 335 commuters to stop taking 335, and switch to take 49, 98 or 187 to Lakeside MRT Station.

    I guess encouraging commuters to change their travel routes is part of the plan to consolidate bus routes, since the land is limited, and from now onwards Jurong East Bus Interchange is nolonger as big as the previous bus interchanges.

    Making people alight at the bus stop outside the relocated Jurong East Bus Interchange when transferring to Jurong East MRT Station may also encourage commuters of other bus services to change their travel routes.

    Seven years of inconvenience, really need adjustments.

    If the neighbouring Bukit Batok Bus Interchange and the distant Buona Vista Bus Terminal still have capacity, 66 and 506 can change to Bukit Batok Bus Interchange, whereas 105 can change to Bunona Vista Bus Terminal.

    I have a feeling, if the adjustments is not smooth, the previous bus interchange may be re-opened to use for a period of time, until another solution is found then formally close and redevelop into the Jurong Region Line MRT Station and the Jurong East Integrated Transport Hub.

    Reply
  • 29 November 2020 at 1:37 PM
    Permalink

    Actually 78 & 79 should have just stay at the Int.Amend 97/97e and 506 to terminate at Bukit Batok Int instead.

    Reply
    • 3 December 2020 at 9:17 PM
      Permalink

      There’s still demand for 506 from JE int ever since 66 got amended

      Reply
  • 29 November 2020 at 1:35 PM
    Permalink

    Agreed,Else after 147e there will be a bus service terminating there.But again LTG,Are u sure the new Interim int got 42 parking lots?If yes i dont think LTA amend 78/79.Last time i count is only 38 which isn’t sufficient for 18 bus service TBH.

    Reply
  • 27 November 2020 at 12:33 PM
    Permalink

    U guys really think Clementi ITH got a lot of parking lots is it… Amend 78 to start & park in there is as good as adding fuel to fire…

    Reply

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