Jurong East Bus Interchange

The Relocated Jurong East Bus Interchange is an interim bus interchange located at Jurong East Central, serving the town of Jurong East. As part of the Jurong Regional Centre, it connects to many public amenities such as Jurong East MRT Station, JCube, Jurong Regional Library, Westgate, JEM and Jurong Community Hospital / Ng Teng Fong General Hospital.

The relocated interchange, which opened on 6 December 2020, replaces the first Jurong East Temporary Bus Interchange (2011 – 2020) located beside Jurong East MRT station, making it the second temporary interchange in Jurong East, despite LTA having formally dropped the ‘temporary’ designation. The site of the first interim interchange, which lasted nine years, would be demolished to make way for the Jurong Region Line station and a future Integrated Transport Hub (ITH) projected for completion in 2027.

With the relocation of the bus interchange on 6 December 2020, several bus service amendments took place.

Main Article: Bus Service changes for the Relocation of Jurong East Bus Interchange

Details:
Name Jurong East Bus Interchange | 裕廊东巴士转换站
Also called: Jurong East Interim Bus Interchange
Address 17A Jurong Gateway Road, Singapore 608513
BCM Route Package Bulim Bus Package
Anchor Operator Tower Transit
Bus Routes 12 (Tower Transit), 6 (SBS Transit)
Berths 7 sawtooth boarding berths, 4 linear alighting berths
Rail Connection NS1EW24 Jurong East
The interchange:

Jurong East Interim Bus Interchange is located in the residential town of Jurong East, bordered by Jurong Town Hall Road, Jurong East Street 12, Jurong Gateway Road and Jurong East Central 1. Connecting with Jurong East MRT Station along the North South Line and East West Line, the interchange is a transport node for commuters heading in and out of residential estates within Jurong East, as well as the Penjuru and Toh Guan industrial areas, allowing for convenient transfers between the rail network and the many bus services at the interchange.

The relocated Jurong East Bus Interchange opened on 6 December 2020, having moved from the first temporary interchange. The interchange has a single vehicular concourse area with a combined entrance/exit leading to a signalized junction along Jurong Gateway Road. The alighting berth accommodates 4 buses at a time, and the main concourse contains 7 sawtooth boarding berths. All berths are wheelchair-accessible.

The layout of the interchange is unique in having the alighting berth detached from the main concourse where all boarding berths and commuter facilities are located. Access to and from Jurong East MRT Station is offered via a new pedestrian overhead bridge, equipped with escalators, staircases and lifts. The same overhead bridge forms the only sheltered access route between the alighting berth and main concourse.


Interchange Facilities:
  • Interchange Offices / Passenger Service Offices (SBS Transit & Tower Transit)
  • Barrier-free Boarding & Alighting berths
  • Bicycle Parking
  • Staff lounge
  • First Aid Room
  • NTWU Canteen
  • Information boards
  • Bus departure timing displays
  • Service guide racks
  • Retail outlets
  • Public Toilets
  • Nursing Rooms
  • Heartzone
  • Ticketing Service Centre

The LTA has touted improvements that benefit both commuters and public transport workers, such as more spacious boarding points at each of the seven berths and graduated kerb edges to facilitate boarding for passengers in wheelchairs. A bus berth availability system is installed near the bus park, indicating to bus captains when their boarding berths are available, thus mitigating the risk of congestion within the interchange boarding berths. In addition, high-volume low-speed fans have also been installed at the concourse area for better air circulation.

There are also more facilities that cater to the needs of the elderly, less mobile and families with young children, including four barrier-free alighting areas, priority queue zones with seats, a nursing room and barrier-free toilets. 64 bicycle parking lots are available for those who cycle.

The interchange also comes with upgraded facilities for public transport workers such as an air-conditioned staff canteen, dedicated staff toilets and a staff lounge.

Bus Services:
Service Berth Destination Remarks
41 B6 ↺ Jalan Anak Bukit
49 B6 ↺ Jurong West Street 42
51 B1 Hougang Central
51A B1 Pandan Gardens (Blk 407) Short Trip Service
52
B2 Bishan
66
B6 Bedok
66B B6 Serangoon Road (Tekka Ctr) Short Trip Service
97 B5 Marina Centre
97e B5 Marina Centre Peak Hour Unidirectional / Express Service
98
B4 ↺ Jurong Pier Way
98M
B4 ↺ Corporation Road
105 B2 Serangoon
105B B2 Commonwealth Avenue West (Clementi Stn Exit B) Short Trip Service
143
B7 Toa Payoh
143M
B7 ↺ Pandan Gardens
160 B1 ↺ JB Sentral Cross-Border Service via Causeway
160A B1 Bukit Batok Road (Opp Dunearn Sec Sch) Short Trip Service
160M B1 ↺ Bukit Batok Road
183 B5 ↺ Science Park Road
183B B5 Toh Tuck Avenue (Aft Toh Tuck Link) Short Trip Service
197 B2 Bedok
333 B4 ↺ Jurong East Street 32
334 B3 ↺ Jurong West Street 42
335 B7 ↺ Jurong West Avenue 1
506
B3 Upper East Coast Express Service

For cross-border bus services operated by Causeway Link, proceed to the Jurong East Private Bus Pick Up Point along Venture Avenue. This can be reached via the overhead bridge from Jurong East MRT station (Exit B).

Service Berth Destination Remarks
CW3 1 Perling Mall Cross-Border Service. Board at Venture Avenue.
Currently suspended due to COVID-19 travel restrictions.
CW4 1 Pontian Cross-Border Service. Board at Venture Avenue.
Currently suspended due to COVID-19 travel restrictions.
CW4S 1 Sutera Mall Cross-Border Service. Board at Venture Avenue.
Currently suspended due to COVID-19 travel restrictions.
Berth Allocation:
Berth Bus Services
A1 – A4 For Alighting Only
B1 51/51A, 160/160A, 160M
B2 52, 105/105B, 197
B3 334, 506
B4 98, 98M, 333
B5 97, 97e, 183/183B
B6 41, 49, 66/66B
B7 143, 143M, 335

 


Gallery


Continued on Page 2:

  • Gallery (Additional Photos)
  • Gallery (Construction)
  • History (1985 – 2020)
  • Commuter Familiarisation

32 thoughts on “Jurong East Bus Interchange

  • 10 December 2020 at 12:09 AM
    Permalink

    With so much effort in getting Tower Transit staff to go on every bus to ask passengers going to Jurong East MRT Station to alight at the bus stop before the relocated Jurong East Bus Interchange, as well as the fact that the pedestrian walkway between that bus stop and Jurong East MRT Station will eventually have to make way for the development works, I do not understand why the authorities do not want to inculcate the habit of alighting at the relocated Jurong East Bus Interchange and transfer to the MRT Station via the link bridge in the first place.

    I also do not think the arrangement of getting Tower Transit staff to go on every bus can sustain, especially when this will go on for around seven years.

    It is very obvious that there will be at least one route amendment to make space for bus service 78 to use the relocated bus interchange. Just that the authorities would want to relocate the bus interchange first, then do the route amendment.

    Eventually, all those transferring to the MRT station have to alight at the relocated bus interchange. After all, the alighting berths are designed to accommodate the number of people transferring to the MRT station, isn’t it?

    I can understand the rationale for temporarily keeping bus service 78 out of the relocated bus interchange.

    However, to make the passengers transferring to the MRT station alight at the bus stop before the relocated bus interchange instead of the relocated bus interchange is something I cannot understand.

    After all, the relocated bus interchange is probably designed for it. Furthermore, the passengers transferring to the MRT station would eventually have to alight at the relocated bus interchange when the pedestrian walkway is closed to make way for the construction works. So the authorities don’t want to now encourage alighting at the relocated bus interchange, when eventually also have to alight at the relocated bus interchange?

    A bit messy. The current situation very hard to sustain. There would probably be changes.

    Reply
  • 9 December 2020 at 7:36 PM
    Permalink

    97/97e actually can extend to Bukit Batok via JE Ctrl and BBT Ave 1.

    Reply
  • 9 December 2020 at 12:16 AM
    Permalink

    The reason why you see quite okay is most 160 mealbreaks is at Updep..While some of the bus service rest time is reduced.18 service with 42 lots including spare lots zhun bo?Heard some TTS service also have mealbreak at Budep..Bus captain always on e losing side

    Reply
  • 8 December 2020 at 11:28 PM
    Permalink

    With so much effort in getting Tower Transit staff to go on every bus to ask passengers going to Jurong East MRT Station to alight at the bus stop before the relocated Jurong East Bus Interchange, as well as the fact that the pedestrian walkway between that bus stop and Jurong East MRT Station will eventually have to make way for the development works, I do not understand why the authorities do not want to inculcate the habit of alighting at the relocated Jurong East Bus Interchange and transfer to the MRT Station via the link bridge in the first place.

    I also do not think the arrangement of getting Tower Transit staff to go on every bus can sustain, especially when this will go on for around seven years.

    It is very obvious that there will be at least one route amendment to make space for bus service 78 to use the relocated bus interchange. Just that the authorities would want to relocate the bus interchange first, then do the route amendment.

    Eventually, all those transferring to the MRT station have to alight at the relocated bus interchange. After all, the alighting berths are designed to accommodate the number of people transferring to the MRT station, isn’t it?

    I can understand the rationale for temporarily keeping bus service 78 out of the relocated bus interchange.

    However, to make the passengers transferring to the MRT station alight at the bus stop before the relocated bus interchange instead of the relocated bus interchange is something I cannot understand.

    After all, the relocated bus interchange is probably designed for it. Furthermore, the passengers transferring to the MRT station would eventually have to alight at the relocated bus interchange when the pedestrian walkway is closed to make way for the construction works. So the authorities don’t want to now encourage alighting at the relocated bus interchange, when eventually also have to alight at the relocated bus interchange?

    A bit messy. The current situation very hard to sustain. There would probably be changes.

    Reply
  • 8 December 2020 at 12:46 PM
    Permalink

    The first temporary bus interchange was built for the purpose of building a new road (Gateway Drive), which supported the development of Westgate shopping mall and J-Gateway condominium.

    I have a feeling, the ultimate bus interchange that is part of the Jurong East Integrated Transport Hub will use the land that was occupied by the original bus interchange and the first temporary bus interchange, whereby

    The land occupied by the first temporary bus interchange, after building the Jurong Region Line station, probably only have space for boarding berths and for buses to exit the bus interchange.

    The land occupied by the original bus interchange will be where the parking bays and the alighting berths would be located.

    If the space allows, the entire bus interchange can be along Jurong Gateway Road and totally don’t interfere with the MRT tracks.

    Looking at the map, one can imagine that the ultimate bus interchange will be twice as long and half as wide as the first temporary bus interchange.

    The entrance and exit of the ultimate bus interchange may be concentrated at the western end of the ultimate bus interchange, like Boon Lay Bus Interchange.

    Whereas the enteance and exit to the development integrated with the ultimate bus interchange, I would expect it to be in front of the JTC summit.

    Other than the Jurong East Integrated Transport Hub, I believe the land west of Westgate shopping mall will be used for another development.

    The rest, does not concern Jurong East Bus Interchange, so I shall not write about it.

    Thank you everyone for reading this comment. 🙂

    Reply

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