The Relocated Jurong East Bus Interchange is an interim bus interchange located at Jurong East Central, serving the town of Jurong East. As part of the Jurong Regional Centre, it connects to many public amenities such as Jurong East MRT Station, Jurong Regional Library, Westgate, JEM and Jurong Community Hospital / Ng Teng Fong General Hospital.
The relocated interchange, which opened on 6 December 2020, replaced the first Jurong East Temporary Bus Interchange (2011 – 2020) located beside Jurong East MRT station, making it the second temporary interchange in Jurong East, despite LTA having formally dropped the ‘temporary’ designation. The site of the first interim interchange, which lasted nine years, would be demolished to make way for the Jurong Region Line station and a future Integrated Transport Hub (ITH) projected for completion in 2027.
With the relocation of the bus interchange on 6 December 2020, several bus service amendments took place.
The bus interchange is also in the vicinity of the Jurong Town Hall Bus Interchange which opened on 26 November 2023 with several bus service amendments.
Details:
| Name | Jurong East Bus Interchange | 裕廊东巴士转换站 Also called: Jurong East Interim Bus Interchange |
| Address | 17A Jurong Gateway Road, Singapore 608513 |
| BCM Route Package | Bulim Bus Package |
| Anchor Operator | Tower Transit |
| Bus Routes | 12 (Tower Transit), 6 (SBS Transit) |
| Berths | 7 sawtooth boarding berths, 4 linear alighting berths |
| Rail Connection | NS1EW24 Jurong East |
The interchange:
Jurong East Interim Bus Interchange is located in the residential town of Jurong East, bordered by Jurong Town Hall Road, Jurong East Street 12, Jurong Gateway Road and Jurong East Central 1. Connecting with Jurong East MRT Station along the North South Line and East West Line, the interchange is a transport node for commuters heading in and out of residential estates within Jurong East, as well as the Penjuru and Toh Guan industrial areas, allowing for convenient transfers between the rail network and the many bus services at the interchange.
The relocated Jurong East Bus Interchange opened on 6 December 2020, having moved from the first temporary interchange. Vehicular access is via a combined entrance/exit leading to a signalized junction along Jurong Gateway Road. Secondary access into the bus park is via Jurong East Central 1, which is usually kept closed when not in use.
The layout of the interchange is unique in having the alighting berth detached from the main concourse where all boarding berths and commuter facilities are located. The alighting berth accommodates 4 buses simultaneously, and the main concourse contains 7 sawtooth boarding berths. All berths are wheelchair-accessible.
Access to and from Jurong East MRT Station is offered via a new pedestrian overhead bridge, equipped with escalators, staircases and lifts. The same overhead bridge forms the only sheltered access route between the alighting berth and main concourse.
Interchange Facilities:
- Interchange Offices / Passenger Service Offices (SBS Transit & Tower Transit)
- Barrier-free Boarding & Alighting berths
- Bicycle Parking
- Staff lounge
- First Aid Room
- NTWU Canteen
- Information boards
- Bus departure timing displays
- Service guide rack
- Retail outlets
- Public Toilets
- Nursing Rooms
- Heartzone
- SimplyGo Ticketing Service Centre
Open 10am – 6pm daily, except Public Holidays
The LTA has touted improvements that benefit both commuters and public transport workers, such as more spacious boarding points at each of the seven berths and graduated kerb edges to facilitate boarding for passengers in wheelchairs. A bus berth availability system is installed near the bus park, indicating to bus captains when their boarding berths are available, thus mitigating the risk of congestion within the interchange boarding berths. In addition, high-volume low-speed fans have also been installed at the concourse area for better air circulation.
There are also more facilities that cater to the needs of the elderly, less mobile and families with young children, including four barrier-free alighting areas, priority queue zones with seats, a nursing room and barrier-free toilets. 64 bicycle parking lots are available for those who cycle.
The interchange also comes with upgraded facilities for public transport workers such as an air-conditioned staff canteen, dedicated staff toilets and a staff lounge.
Bus Services:
| Service | Berth | Destination | Remarks |
| 41 | B6 | ↺ Jalan Anak Bukit | |
| 49 | B6 | ↺ Jurong West Street 42 | |
| 51 | B1 | Hougang Central | |
| 51A | B1 | Pandan Gardens (Blk 407) | Short Trip Service |
| 52 |
B2 | Bishan | |
| 66 |
B6 | ↺ Upper Bukit Timah Road | |
| 97 | B5 | Marina Centre | |
| 97e | B5 | Marina Centre | Peak Hour Unidirectional / Express Service |
| 98 |
B4 | ↺ Jurong Pier Way | |
| 98M |
B4 | ↺ Corporation Road | |
| 105 | B2 | Serangoon | |
| 105B | B2 | Commonwealth Avenue West (Clementi Stn Exit B) | Short Trip Service |
| 143 |
B7 | Toa Payoh | |
| 143M |
B7 | ↺ Pandan Gardens | |
| 183 | B5 | ↺ Science Park Road | |
| 183B | B5 | Toh Tuck Avenue (Aft Toh Tuck Link) | Short Trip Service |
| 197 | B2 | Bedok | |
| 333 | B4 | ↺ Jurong East Street 32 | |
| 334 | B3 | ↺ Jurong West Street 42 | |
| 335 | B7 | ↺ Jurong West Avenue 1 | |
| 506 |
B3 | Serangoon | Express Service |
| 993 |
B1 | ↺ Bukit Batok West Avenue 8 |
Services 160 & 160A were shifted to Jurong Town Hall Bus Interchange from 26 Nov 2023.
For cross-border bus services operated by Causeway Link proceed to Jurong Town Hall Bus Interchange from 22 Jan 2024.
Berth Allocation:
| Berth | Bus Services |
| A1 – A4 | For Alighting Only |
| B1 | 51/51A, 993 |
| B2 | 52, 105/105B, 197 |
| B3 | 334, 506 |
| B4 | 98, 98M, 333 |
| B5 | 97, 97e, 183/183B |
| B6 | 41, 49, 66 |
| B7 | 143, 143M, 335 |
Gallery
Continued on Page 2:
- Gallery (Additional Photos)
- Gallery (Construction)
- History (1985 – 2020)
- Commuter Familiarisation
With so much effort in getting Tower Transit staff to go on every bus to ask passengers going to Jurong East MRT Station to alight at the bus stop before the relocated Jurong East Bus Interchange, as well as the fact that the pedestrian walkway between that bus stop and Jurong East MRT Station will eventually have to make way for the development works, I do not understand why the authorities do not want to inculcate the habit of alighting at the relocated Jurong East Bus Interchange and transfer to the MRT Station via the link bridge in the first place.
I also do not think the arrangement of getting Tower Transit staff to go on every bus can sustain, especially when this will go on for around seven years.
It is very obvious that there will be at least one route amendment to make space for bus service 78 to use the relocated bus interchange. Just that the authorities would want to relocate the bus interchange first, then do the route amendment.
Eventually, all those transferring to the MRT station have to alight at the relocated bus interchange. After all, the alighting berths are designed to accommodate the number of people transferring to the MRT station, isn’t it?
I can understand the rationale for temporarily keeping bus service 78 out of the relocated bus interchange.
However, to make the passengers transferring to the MRT station alight at the bus stop before the relocated bus interchange instead of the relocated bus interchange is something I cannot understand.
After all, the relocated bus interchange is probably designed for it. Furthermore, the passengers transferring to the MRT station would eventually have to alight at the relocated bus interchange when the pedestrian walkway is closed to make way for the construction works. So the authorities don’t want to now encourage alighting at the relocated bus interchange, when eventually also have to alight at the relocated bus interchange?
A bit messy. The current situation very hard to sustain. There would probably be changes.
97/97e actually can extend to Bukit Batok via JE Ctrl and BBT Ave 1.
The reason why you see quite okay is most 160 mealbreaks is at Updep..While some of the bus service rest time is reduced.18 service with 42 lots including spare lots zhun bo?Heard some TTS service also have mealbreak at Budep..Bus captain always on e losing side
With so much effort in getting Tower Transit staff to go on every bus to ask passengers going to Jurong East MRT Station to alight at the bus stop before the relocated Jurong East Bus Interchange, as well as the fact that the pedestrian walkway between that bus stop and Jurong East MRT Station will eventually have to make way for the development works, I do not understand why the authorities do not want to inculcate the habit of alighting at the relocated Jurong East Bus Interchange and transfer to the MRT Station via the link bridge in the first place.
I also do not think the arrangement of getting Tower Transit staff to go on every bus can sustain, especially when this will go on for around seven years.
It is very obvious that there will be at least one route amendment to make space for bus service 78 to use the relocated bus interchange. Just that the authorities would want to relocate the bus interchange first, then do the route amendment.
Eventually, all those transferring to the MRT station have to alight at the relocated bus interchange. After all, the alighting berths are designed to accommodate the number of people transferring to the MRT station, isn’t it?
I can understand the rationale for temporarily keeping bus service 78 out of the relocated bus interchange.
However, to make the passengers transferring to the MRT station alight at the bus stop before the relocated bus interchange instead of the relocated bus interchange is something I cannot understand.
After all, the relocated bus interchange is probably designed for it. Furthermore, the passengers transferring to the MRT station would eventually have to alight at the relocated bus interchange when the pedestrian walkway is closed to make way for the construction works. So the authorities don’t want to now encourage alighting at the relocated bus interchange, when eventually also have to alight at the relocated bus interchange?
A bit messy. The current situation very hard to sustain. There would probably be changes.
The first temporary bus interchange was built for the purpose of building a new road (Gateway Drive), which supported the development of Westgate shopping mall and J-Gateway condominium.
I have a feeling, the ultimate bus interchange that is part of the Jurong East Integrated Transport Hub will use the land that was occupied by the original bus interchange and the first temporary bus interchange, whereby
The land occupied by the first temporary bus interchange, after building the Jurong Region Line station, probably only have space for boarding berths and for buses to exit the bus interchange.
The land occupied by the original bus interchange will be where the parking bays and the alighting berths would be located.
If the space allows, the entire bus interchange can be along Jurong Gateway Road and totally don’t interfere with the MRT tracks.
Looking at the map, one can imagine that the ultimate bus interchange will be twice as long and half as wide as the first temporary bus interchange.
The entrance and exit of the ultimate bus interchange may be concentrated at the western end of the ultimate bus interchange, like Boon Lay Bus Interchange.
Whereas the enteance and exit to the development integrated with the ultimate bus interchange, I would expect it to be in front of the JTC summit.
Other than the Jurong East Integrated Transport Hub, I believe the land west of Westgate shopping mall will be used for another development.
The rest, does not concern Jurong East Bus Interchange, so I shall not write about it.
Thank you everyone for reading this comment. 🙂