Seletar Bus Package

The Seletar Bus Package is one of fourteen bus packages under the Bus Contracting Model (BCM).

Incumbent SBS Transit Ltd
Present Contract Term Tendered Package 1st Term (Contract PT202):
Mar 2018 – Mar 2023
Bus Services 24, 70/70M, 71, 76, 130, 133, 135, 138, 162/162M, 261, 262, 265, 268, 269, 800, 803, 804, 805, 806, 807, 811, 812, 850E, 851, 851e, 852 & 860 (27 bus routes)
Bus Depot Seletar Bus Depot
Bus Interchanges Yio Chu Kang Bus Interchange, Ang Mo Kio Bus Interchange

Under the BCM, bus routes are bundled into bus packages, consisting of a single bus depot, several bus interchanges/terminals, the bus routes and the buses themselves. With all bus infrastructure belonging to the Government, the Land Transport Authority (LTA) would contract out the bus package, select a bus operator (through a competitive tendering process), and lease these assets to the new operator.

The successful tenderer operates these bus routes and collects fares on behalf of LTA, while maintaining the associated bus infrastructure (buses & onboard equipment, depots, interchanges & terminals). In return, the operator is awarded an operating fee from LTA and potential bonuses via an incentive framework.

BCM Negotiated Contract:

Bus services under the Seletar Bus Package were formerly operated by SBS Transit and SMRT Buses. At the start of the Bus Contracting Model, both incumbent operators continued to operate these bus services under a Negotiated Contract basis from Sep 2016 – Mar 2018:

  • Operated by SBS Transit (PT204):
    24, 70/70M, 71, 76, 130, 133, 135, 138, 162/162M, 261, 262, 265, 268 & 269
  • Operated by SMRT Buses (PT214):
    800, 803, 804, 805, 806, 807, 811, 812, 850E, 851, 852 & 860

The first tendered contract for Seletar Bus Package was awarded to SBS Transit in 2017, who took over all assigned bus routes in March 2018.

Refer to Page 2 for the Seletar Bus Package – Negotiated Contract term (Sep 2016 – Mar 2018).


PT202 – Seletar Bus Package (Present Term: 2018 to 2023):

First announced on 6 June 2016, the Seletar Bus Package was the third set of public bus services to be put up for tender under the Bus Contracting Model, following the Bulim Bus Package and Loyang Bus Package.

Initially, the package comprised 24 existing bus services originating from Yishun Bus Interchange, Yio Chu Kang Bus Interchange, and Ang Mo Kio Bus Interchange, with 2 new bus services to be introduced at a later date (71 & 807). In addition, a new bus service 851e was introduced in May 2018, bringing the total number of bus services to 27.

In April 2017, SBS Transit Ltd secured the Seletar Bus Package tender, based on a tender sum of $480.3 million over five years. The 26 bus routes were based out of the newly-built Seletar Bus Depot, located at Yio Chu Kang Crescent, which was completed in Q3 2017 accommodated 525 buses.

The package started with a fleet of 390 buses when implemented in March 2018, and was projected to grow to 500 buses in 2023 in tandem with new developments and projected growth in ridership.

Contract Details (1st Tendered Package Term):
Contract PT202: Bus Contracting – Seletar Bus Package
Awarded Operator SBS Transit Ltd
Duration Five years; with the option of 2-year extension based on good performance
Key Dates Tender Published 6 Jun 2016 | Closed 27 Oct 2016 | Awarded 19 Apr 2017
Commenced Operations 11 Mar 2018 (Tranche 1) – 14 bus routes
18 Mar 2018 (Tranche 2) – 6 bus routes
25 Mar 2018 (Tranche 3) – 6 bus routes
27 May 2018 – Service 851e
Bus Services 24, 70/70M, 71, 76, 130, 133, 135, 138, 162/162M, 261, 262, 265, 268, 269, 800, 803, 804, 805, 806, 807, 811, 812, 850E, 851, 851e, 852 & 860
Anchor Bus Depot Seletar Bus Depot
Anchor Bus Interchange / Terminal Yio Chu Kang Bus Interchange, Ang Mo Kio Bus Interchange
Bidding Process:
Tender Deadline Extension

On 26 September 2016, with less than 2 weeks to the tender closing date, LTA announced that the tender submission deadline was extended by 3 weeks to 27 Oct 2016. This is likely due to the recent events that happened to the awardee of the Loyang Bus Package, Go-Ahead Singapore.

In September 2016 alone, less than a month after taking over bus routes from SBS Transit under the Loyang Bus Package, the operator had borrowed Bus Captains from SBS Transit & SMRT as well as subcontracting their Employee Bus Routes out to Tower Transit. This came after a spate of Bus Captain resignations at Go-Ahead due to its aggressive bus interlining arrangements. It was initially believed that the extended deadline was expected to give more time to bidders to tweak their proposals on bus interlining.

In a statement to ChannelNewsAsia on 27 October 2016, LTA clarified that the extension of tender submission deadline was due to a change in tender specifications, where the winning tenderer of the Seletar Bus Packages will take over the 26 Bus Routes in five (5) tranches, instead of the earlier specified two tranches. This was mentioned in a segment aired on ChannelNewsAsia’s Singapore Tonight on 27 October 2016 (Link to video on Toggle.sg).

Bids Submitted

As of the tender closing time, 9 bids were submitted from hopeful operators. All operators were shortlisted on 02 Mar 2017.

Name of Tenderer Base Tender Amount (5 Years)
SBS Transit Ltd $480,332,472.00
SMRT Buses Ltd. $514,522,355.00
National Express Group Plc $536,828,068.00
Tian San Shipping (Private) Limited / Kumho Buslines Co., Ltd Consortium $538,837,888.23
Jiaoyun Group / Travel GSH Pte Ltd Consortium $547,589,363.52
Tower Transit Singapore Pte. Ltd. $575,797,622.00
$571,139,871.00 (Alternative)
The Go-Ahead Group Plc $576,341,755.00
Busways Group Pty Ltd $581,832,861.00
Woodlands Transport Holdings Pte. Ltd $583,442,331.19
Contract Award:

Tender submissions were evaluated based on a two-envelope process looking at quality and price factors. The price submissions were only opened after the quality evaluation was completed, ensuring that the best value-for-money proposal was selected without compromising on quality.

On Wednesday, 19 April 2017, LTA announced SBS Transit Ltd as awarded operator of the Seletar Bus Package. The LTA press release cited its reasons for picking SBS Transit:

  • Demonstrated a comprehensive understanding of ground conditions
  • Strong competence in bus service scheduling to enable the optimal deployment of buses and resources to meet travel demand
  • Stringent maintenance regime for bus assets and infrastructure
  • Committed to a significant number of experienced technicians to ensure high maintenance and reliability standards
  • Presented a robust career development program to up-skill its staff
  • Comprehensive transition plan presented to minimise impact to commuters and affected bus workers
Additional Incentives:

SBS Transit introduced a telematics system, known as SAfe Green Eco System (SAGE), on all 730 buses under the Seletar and Bukit Merah Bus Packages to monitor the smoothness and comfort of bus rides provided by Bus Captains (BCs). The system records and monitors the BC’s driving behaviour such as speeding and harsh acceleration with feedback given in real-time through audio and visual alerts so that corrective actions can be taken. Besides SAGE, these buses are also equipped with the Mobileye collision alert system.


Bus Services:

Seletar Bus Package consists of 26 existing bus services, with 1 new bus service added during the contract period.

Service Route Type
24
Ang Mo KioChangi Airport PTB2 Trunk
70
Yio Chu Kang Shenton Way Trunk
71 Yio Chu Kang ↺ Bishan Street 11 Trunk
76 Yio Chu Kang Eunos Trunk
130 Ang Mo Kio Shenton Way Trunk
133 Ang Mo Kio Shenton Way Trunk
135 Ang Mo Kio ↺ Siglap Road Trunk
138 Ang Mo Kio ↺ Mandai Lake Road Trunk
162 Yio Chu Kang Shenton Way Trunk
261 Ang Mo Kio ↺ Ang Mo Kio Avenue 10 Feeder
262 Ang Mo Kio ↺ Ang Mo Kio Avenue 2 Feeder
265 Ang Mo Kio Depot ↺ Ang Mo Kio Avenue 10 Feeder
268 Ang Mo Kio Depot ↺ Ang Mo Kio Avenue 5 Feeder
269 Ang Mo Kio ↺ Ang Mo Kio Street 61 Feeder
800 Yishun ↺ Sembawang Road Feeder
803 Yishun ↺ Yishun Avenue 6 Feeder
804 Yishun ↺ Yishun Avenue 11 Feeder
805 Yishun ↺ Yishun Avenue 1 Feeder
806 Yishun ↺ Yishun Avenue 6 Feeder
807 Yishun ↺ Yishun Street 71 Feeder
811 Yishun ↺ Yishun Avenue 5 & Yishun Avenue 1 Feeder
812 Yishun ↺ Yishun Avenue 4 & Yishun Avenue 3 Feeder
850E Yishun Street 41 → Shenton Way
Anson Road → Yishun Ring Road
Express
851 Yishun Bukit Merah Trunk
851e Yishun New Bridge Road / Eu Tong Sen Street Express
852 Yishun Bukit Batok Trunk
860 YishunYio Chu Kang Trunk
Short Trip & Supplementary Bus Services

These services do not add to the overall service count.

Service Route Type
70A Yio Chu Kang → Temasek Avenue (Opp The Ritz-Carlton) Short Trip
70B Yio Chu Kang Road (Opp Serenity Pk) → Serangoon Central (S’goon Stn Exit C/Blk 201) Short Trip
70M Yio Chu Kang ↺ Temasek Avenue Supplementary
130A Ang Mo Kio → Sin Ming Road (Blk 25) Short Trip
135A Ang Mo Kio → Marine Parade Road (Victoria Sch) Short Trip
138A Ang Mo Kio → Mandai Lake Road (S’pore Zoo) Short Trip
138B Ang Mo Kio → Ang Mo Kio Avenue 5 (Opp Blk 604) Short Trip
162M Yio Chu Kang ↺ Temasek Avenue Supplementary
268A Ang Mo Kio Depot → Ang Mo Kio Avenue 5 (Techplace 2) Short Trip
268B Ang Mo Kio Avenue 9 (Opp AMK Police Div HQ) → Ang Mo Kio Avenue 3 (Aft Ang Mo Kio Stn Exit A) Short Trip
268C Ang Mo Kio Avenue 3 (Opp Ang Mo Kio Stn) → Ang Mo Kio Avenue 9 (AMK Police Div HQ) Short Trip
269A Ang Mo Kio → Ang Mo Kio Street 61 (Opp Yio Chu Kang CC) Short Trip
807A Yishun → Yishun Ring Road (Khatib Stn Exit D) Short Trip
811A Yishun → Yishun Avenue 5 (Opp Yishun Stn Exit B) Short Trip
811T Yishun ↺ Yishun Avenue 5 /
Yishun ↺ Yishun Avenue 1
Terminating Trip
812T Yishun ↺ Yishun Avenue 4 /
Yishun ↺ Yishun Avenue 3
Terminating Trip

Bus Models:

SBS Transit operates a fleet of the following bus models under the Seletar Bus Package (PT202):


Transition Dates:

To ensure a smooth transition with minimal inconvenience to commuters, the first tendered package term for Seletar Bus Package was implemented in 3 three tranches in March 2018, spaced a week from each other. While the first tranche of routes was already operated by SBS Transit (no operator transfer required), the remaining 12 bus services in the Yishun area (formerly operated by SMRT Buses) was transitioned over in Tranches 2 and 3.

These services were supported by the new Seletar Bus Depot located at Yio Chu Kang Crescent, which was officially handed over to SBS Transit in August 2017 to allow them sufficient time to recruit and train bus captains and technicians. SBS Transit has been performing overnight parking of buses at Seletar Bus Depot’s Bus Park since December 2016.

The implementation dates of the combined three tranches are as follows:

Tranche Implementation Date Bus Services No. of Routes
1 11 March 2018 24, 70/70M, 71, 76, 130, 133, 135, 138, 162/162M, 261, 262, 265, 268 & 269 14
2 18 March 2018 800, 804, 805, 807, 811 & 860 6
3 25 March 2018 803, 806, 812, 850E, 851 & 852 6
27 May 2018 851e 1

Main Article: Transitioning to Seletar Bus Package


Scope of Operations:

As part of the tender, the awarded operator would be required to fulfil responsibilities as such:

  1. Operate bus services under the bus package in accordance with specified EWT performance standards
  2. Operate and maintain the buses and their onboard equipment provided by LTA
  3. Operate and maintain the allocated Anchor Bus Interchanges & Bus Depot, including all equipment and systems provided therein
  4. Charge and collect the fares approved by the Public Transport Council, on behalf of the Government
  5. Provide bus service information at all bus stops and bus interchanges served by the bus services under the package
  6. Provide customer management services, such as lost and found service, and a hotline for commuter feedback and enquiries.

 


Seletar Bus Package – First Tendered Package Term (PT202) Timeline
  • 2016 (06 Jun): Seletar Route Package (tendered package term) announced & open for tender. Tender closes on 06 Oct 2016, 1200hrs
  • 2016 (26 Sep): Tender deadline extended to 27 Oct 2016, 1200hrs.
  • 2016 (27 Oct): Tender closed with 9 bids received
  • 2017 (02 Mar): All 9 bids shortlisted
  • 2017 (19 Apr): SBS Transit Ltd announced as winning tenderer
  • 2018 (11 Mar): First tranche of operations rollout
  • 2018 (18 Mar): Second tranche of operations rollout
  • 2018 (25 Mar): Third tranche of operations rollout
  • 2018 (27 May): New Bus Service 851e added to the bus package
  • 2018 (12 Aug): Terminating trips 811E & 812E renumbered to 811T & 812T
  • 2020 (08 Apr): Bus Services 850E & 851e temporarily suspended due to Singapore COVID-19 Circuit Breaker Measures.
  • 2020 (02 Jun): Resumption of Bus Services 850E & 851e.

External Links & References:

Back to Bus Contracting Model

Page 2 – Seletar Bus Package Negotiated Contract (PT204 & PT214)