Seletar Bus Package

The Seletar Bus Package is one of fourteen bus packages under the Bus Contracting Model (BCM). At present, the package is operated by SBS Transit Ltd, under the first tendered term (Contract PT202).

Incumbent SBS Transit Ltd
Present Contract Term Tendered Package 1st Term (Contract PT202):
11 Mar 2018 – 15 Mar 2025
(2-year contract extension option exercised)
Upcoming Contract Term Tendered Package 2nd Term (Contract PT219)
16 Mar 2025 – Mar 2030
Awarded to SBS Transit Ltd
Bus Services 24, 70/70M, 71, 76, 130, 133, 135, 138, 162, 261, 262, 265, 268, 269, 652, 668, 800, 803, 804, 805, 806, 807, 811, 812, 850E, 851, 851e, 852 & 860 (29 bus routes)
Bus Depot Seletar Bus Depot
Bus Interchanges Yio Chu Kang Bus Interchange, Ang Mo Kio Bus Interchange

Under the Bus Contracting Model, each bus package contract is awarded for a minimum term of five years. During this period, the operator is responsible for delivering bus services that meet LTA-prescribed service standards. Each bus package includes a single bus depot, several bus interchanges/terminals, the assigned bus routes, and the buses themselves.

The Land Transport Authority (LTA) owns all bus infrastructure and selects operators for each bus package through an Open Tender process. The awarded operator leases the bus assets from LTA, collects fare revenue on behalf of LTA, and maintains these assets throughout the contract duration. In return, LTA pays the operator operating fees as per the contract sum. Potential bonuses are offered via an incentive framework if quality standards are exceeded.

For the Seletar Bus Package, the contract has been awarded to SBS Transit Ltd under Contract PT202, marking the first tendered term period for this package. This package includes bus routes in the Ang Mo Kio, Yio Chu Kang, and Yishun regions, with buses based out of Seletar Bus Depot.

On July 19, 2024, it was announced that SBS Transit secured the second tendered term, which will commence in the first quarter of 2025.

NC to TC transition:

Bus services within the Seletar Bus Package were formerly operated by SBS Transit and SMRT Buses. At the start of the Bus Contracting Model, both incumbent operators continued to operate these bus services under a Negotiated Contract basis from September 2016 to March 2018:

  • Operated by SBS Transit (PT204):
    24, 70/70M, 71, 76, 130, 133, 135, 138, 162/162M, 261, 262, 265, 268 & 269
  • Operated by SMRT Buses (PT214):
    800, 803, 804, 805, 806, 807, 811, 812, 850E, 851, 852 & 860

The first tendered contract for Seletar Bus Package was awarded to SBS Transit in 2017, which took over all assigned bus routes in March 2018.

Refer to Page 2 for the Seletar Bus Package – Negotiated Contract term (Sep 2016 – Mar 2018).


PT219 – Seletar Bus Package (2nd Tendered Term: Mar 2025 to 2030):

The second term tendered contract for the Seletar Bus Package was put up for tender on 30 October 2023 under Contract PT219: Bus Contracting – Seletar Bus Package. Seletar Bus Pacakge awarded to SBS Transit Ltd on 19 July 2024.

The second tendered contract term is scheduled to commence on 16 March 2025, as mentioned by SBS Transit in its 1st Quarter 2024 Business Update report.

Contract Details (2nd Tendered Package Term):
Contract PT219: Bus Contracting – Seletar Bus Package
Awarded Operator SBS Transit Ltd
Duration Five years; with the option of 2 to 5 year extension
Key Dates Tender Published 30 October 2023 | Closed 4 March 2024 | Awarded 19 July 2024
Commencing Operations 16 March 2025
Bus Services 24, 70/70M, 71, 76, 130, 133, 135, 138, 162, 261, 262, 265, 268, 269, 652, 668, 800, 803, 804, 805, 806, 807, 811, 812, 850E, 851, 851e, 852 & 860 (29 bus routes)
Anchor Bus Depot Seletar Bus Depot
Anchor Bus Interchange / Terminal Yio Chu Kang Bus Interchange, Ang Mo Kio Bus Interchange
Bid Prices

The awarded tenderer and associated contract sums (SBS Transit Ltd – Alternate Bid) are highlighted in red.

No. Company Base Alternative 1
Alternative 2
1 Bravo Transport Holdings Limited – Ascendal Group Limited Joint Venture $612,088,883.29
2 Nex Continental Holdings S. L $559,846,742.95
3 SBS Transit Ltd $542,490,134.35 $526,249,521.73
4 SMRT Buses Ltd $577,150,380.00 $550,390,984.00
5 Tower Transit Singapore Pte Ltd $540,709,975.00 $522,864,156.00 $520,186,311.00
Contract Award:

Tender submissions were evaluated based on a two-envelope process looking at quality and price factors. The price submissions were only opened after the quality evaluation was completed, ensuring that the best value-for-money proposal was selected without compromising on quality.

On 19 July 2024, LTA announced that SBS Transit Ltd was awarded the second tendered term for the Seletar Bus Package. Reasons for the award to SBS Transit were:

  • Highest total score for their proposal after taking into account both quality and price factors
  • Inclusion of initiatives that would help to raise standards for the public bus industry as a whole, such as:
    • Collaboration with Singapore Bus Academy to set up Singapore’s first electric bus satellite training centre at Seletar Bus Depot to better prepare the bus workforce for the transition towards the electrification of our public bus fleet.
      • Adoption of mixed reality technology for training
      • Supporting eBus deployments in Singapore, including optimising the use of electric batteries for buses
    • Installation of smart systems that track operational information and utilities usage in their premises, to improve productivity and contribute to sustainability.
    • A Sign Language Virtual Assistant and school-friendly bus service, which have since been piloted at Ang Mo Kio bus interchange to foster an inclusive transport experience.

On top of these initiatives, SBS Transit also announced that it would be establishing a Public Transport Inclusiveness Training Centre. This centre will offer experiential learning opportunities for Bus Captains and members of the public to better assist vulnerable individuals during their commutes.

SBS Transit submitted compliant bids for its base proposal and an alternative proposal for the Seletar Bus Package. The alternative proposal offers better value for money and more efficient use of resources, according to LTA.

Similar to past awarded bids by SBS Transit, SBS Transit is likely to garage buses for Seletar Bus Package at other bus depots and also garage buses for other bus packages at Seletar Bus Depot to reduce dead mileage incurred by the operator.

References

PT202 – Seletar Bus Package (Present Term: 2018 to 2025):

First announced on 6 June 2016, the Seletar Bus Package was the third set of public bus services to be put up for tender under the Bus Contracting Model, following the Bulim Bus Package and Loyang Bus Package.

Initially, the package comprised 24 existing bus services originating from Yishun Bus Interchange, Yio Chu Kang Bus Interchange, and Ang Mo Kio Bus Interchange, with 2 new bus services to be introduced at a later date (71 & 807). In addition, a new bus service 851e was introduced in May 2018, bringing the total number of bus services to 27.

In April 2017, SBS Transit Ltd secured the Seletar Bus Package tender, based on a tender sum of $480.3 million over five years. The 26 bus routes were based out of the newly-built Seletar Bus Depot, located at Yio Chu Kang Crescent, which was completed in Q3 2017 and accommodated 525 buses.

The package started with a fleet of 390 buses when implemented in March 2018, and was projected to grow to 500 buses in 2023 in tandem with new developments and projected growth in ridership.

On 13 May 2022, SBS Transit announced within its 1st Quarter 2022 Business Update report that it had accepted LTA’s offer for a two-year extension for the Seletar Bus Package commencing on 11 March 2023.

Contract Details (1st Tendered Package Term):
Contract PT202: Bus Contracting – Seletar Bus Package
Awarded Operator SBS Transit Ltd
Duration Seven years (Initial 5-year period with 2-year extension option exercised)
Key Dates Tender Published 6 Jun 2016 | Closed 27 Oct 2016 | Awarded 19 Apr 2017
2-year extension announced 13 May 2022
Commenced Operations 11 Mar 2018 (Tranche 1) – 14 bus routes
18 Mar 2018 (Tranche 2) – 6 bus routes
25 Mar 2018 (Tranche 3) – 6 bus routes
27 May 2018 – Service 851e
14 Dec 2020 – City Direct 668
6 Sep 2021 – City Direct 652
Bus Services 24, 70/70M, 71, 76, 130, 133, 135, 138, 162, 261, 262, 265, 268, 269, 652, 668, 800, 803, 804, 805, 806, 807, 811, 812, 850E, 851, 851e, 852 & 860
Anchor Bus Depot Seletar Bus Depot
Anchor Bus Interchange / Terminal Yio Chu Kang Bus Interchange, Ang Mo Kio Bus Interchange
Bidding Process:
Tender Deadline Extension

On 26 September 2016, with less than 2 weeks to the tender closing date, LTA announced that the tender submission deadline was extended by 3 weeks to 27 Oct 2016. This is likely due to the recent events that happened to the awardee of the Loyang Bus Package, Go-Ahead Singapore.

In September 2016 alone, less than a month after taking over bus routes from SBS Transit under the Loyang Bus Package, the operator had borrowed Bus Captains from SBS Transit & SMRT as well as subcontracting their Employee Bus Routes out to Tower Transit. This came after a spate of Bus Captain resignations at Go-Ahead due to its aggressive bus interlining arrangements. It was initially believed that the extended deadline was expected to give more time to bidders to tweak their proposals on bus interlining.

In a statement to ChannelNewsAsia on 27 October 2016, LTA clarified that the extension of tender submission deadline was due to a change in tender specifications, where the winning tenderer of the Seletar Bus Packages will take over the 26 Bus Routes in five (5) tranches, instead of the earlier specified two tranches. This was mentioned in a segment aired on ChannelNewsAsia’s Singapore Tonight on 27 October 2016 (Link to video on Toggle.sg).

Bids Submitted

As of the tender closing time, 9 bids were submitted from hopeful operators. All operators were shortlisted on 02 Mar 2017.

Name of Tenderer Base Tender Amount (5 Years)
SBS Transit Ltd $480,332,472.00
SMRT Buses Ltd. $514,522,355.00
National Express Group Plc $536,828,068.00
Tian San Shipping (Private) Limited / Kumho Buslines Co., Ltd Consortium $538,837,888.23
Jiaoyun Group / Travel GSH Pte Ltd Consortium $547,589,363.52
Tower Transit Singapore Pte. Ltd. $575,797,622.00
$571,139,871.00 (Alternative)
The Go-Ahead Group Plc $576,341,755.00
Busways Group Pty Ltd $581,832,861.00
Woodlands Transport Holdings Pte. Ltd $583,442,331.19
Contract Award:

Tender submissions were evaluated based on a two-envelope process looking at quality and price factors. The price submissions were only opened after the quality evaluation was completed, ensuring that the best value-for-money proposal was selected without compromising on quality.

On Wednesday, 19 April 2017, LTA announced SBS Transit Ltd as awarded operator of the Seletar Bus Package. The LTA press release cited its reasons for picking SBS Transit:

  • Demonstrated a comprehensive understanding of ground conditions
  • Strong competence in bus service scheduling to enable the optimal deployment of buses and resources to meet travel demand
  • Stringent maintenance regime for bus assets and infrastructure
  • Committed to a significant number of experienced technicians to ensure high maintenance and reliability standards
  • Presented a robust career development program to up-skill its staff
  • Comprehensive transition plan presented to minimise impact to commuters and affected bus workers
Additional Incentives:

SBS Transit introduced a telematics system, known as SAfe Green Eco System (SAGE), on all 730 buses under the Seletar and Bukit Merah Bus Packages to monitor the smoothness and comfort of bus rides provided by Bus Captains (BCs). The system records and monitors the BC’s driving behaviour such as speeding and harsh acceleration with feedback given in real-time through audio and visual alerts so that corrective actions can be taken. Besides SAGE, these buses are also equipped with the Mobileye collision alert system.


Bus Services:

Service Route Type
24
Ang Mo KioChangi Airport Terminal 2 Trunk
70
Yio Chu Kang Shenton Way Trunk
71 Yio Chu Kang ↺ Bishan Street 11 Trunk
76 Yio Chu Kang Eunos Trunk
130 Ang Mo Kio Shenton Way Trunk
133 Ang Mo Kio Shenton Way Trunk
135 Ang Mo Kio Jalan Kembangan Trunk
138 Ang Mo Kio ↺ Mandai Lake Road Trunk
162 Yio Chu Kang ↺ Sin Ming Drive Trunk
261 Ang Mo Kio ↺ Ang Mo Kio Avenue 10 Feeder
262 Ang Mo Kio ↺ Ang Mo Kio Avenue 2 Feeder
265 Ang Mo Kio Depot ↺ Ang Mo Kio Avenue 10 Feeder
268 Ang Mo Kio Depot ↺ Ang Mo Kio Avenue 5 Feeder
269 Ang Mo Kio ↺ Ang Mo Kio Street 61 Feeder
652 Upper Thomson Road ⇄ Shenton Way / Anson Road City Direct
668 Ang Mo Kio Avenue 5 ⇄ Marina Boulevard / Central Boulevard City Direct
800 Yishun ↺ Sembawang Road Feeder
803 Yishun ↺ Yishun Avenue 6 Feeder
804 Yishun ↺ Yishun Avenue 11 Feeder
805 Yishun ↺ Yishun Avenue 1 Feeder
806 Yishun ↺ Yishun Avenue 6 Feeder
807 Yishun ↺ Yishun Street 71 Feeder
811 Yishun ↺ Yishun Avenue 5 & Yishun Avenue 1 Feeder
812 Yishun ↺ Yishun Avenue 4 & Yishun Avenue 3 Feeder
850E Yishun Street 41 / Yishun Ring Road ⇄ Shenton Way / Anson Road Express
851 Yishun Bukit Merah Trunk
851e Yishun New Bridge Road / Eu Tong Sen Street Express
852 Yishun Bukit Batok Trunk
860 Yio Chu KangYishun Trunk
Short Trip & Supplementary Bus Services

These services do not add to the overall service count.

Service Route Type
70A Yio Chu Kang → Temasek Avenue (Opp The Ritz-Carlton) Short Trip
70B Yio Chu Kang Road (Opp Serenity Pk) → Serangoon Central (S’goon Stn Exit C/Blk 201) Short Trip
70M Yio Chu Kang ↺ Temasek Avenue Supplementary
138A Ang Mo Kio → Mandai Lake Road (S’pore Zoo) Short Trip
138B Ang Mo Kio → Ang Mo Kio Avenue 5 (Opp Blk 604) Short Trip
138C Mandai Lake Road (S’pore Zoo) → Upper Thomson Road (Springleaf Stn Exit 2) Short Trip
268A Ang Mo Kio Depot → Ang Mo Kio Avenue 5 (Techplace 2) Short Trip
268B Ang Mo Kio Avenue 9 (Opp AMK Police Div HQ) → Ang Mo Kio Avenue 3 (Aft Ang Mo Kio Stn Exit A) Short Trip
268C Ang Mo Kio Avenue 3 (Opp Ang Mo Kio Stn) → Ang Mo Kio Avenue 9 (AMK Police Div HQ) Short Trip
269A Ang Mo Kio → Ang Mo Kio Street 61 (Opp Yio Chu Kang CC) Short Trip
807A Yishun → Yishun Ring Road (Khatib Stn Exit D) Short Trip
807B Yishun → Yishun Ring Road (Jiemin Pr Sch) Short Trip
811A Yishun → Yishun Avenue 5 (Opp Yishun Stn Exit B) Short Trip
811T Yishun → Yishun Avenue 2 (Yishun Stn Exit E)
Yishun Avenue 2 (Yishun Stn Exit E) → Yishun
Terminating Trip
812T Yishun ↺ Yishun Avenue 4 /
Yishun ↺ Yishun Avenue 3
Terminating Trip
860T Yio Chu Kang → Yishun Terminating Trip

Bus Models:

SBS Transit operates a fleet of the following bus models under the Seletar Bus Package (PT202):

Single Deck Buses
Double Decker Buses
Articulated Buses

Transition Dates:

To ensure a smooth transition with minimal inconvenience to commuters, the first tendered package term for Seletar Bus Package was implemented across 3 three tranches in March 2018, spaced a week from each other. While the first tranche of routes was already operated by SBS Transit (no operator transfer required), the remaining 12 bus services in the Yishun area (formerly operated by SMRT Buses) was transitioned over in Tranches 2 and 3.

These services were supported by the new Seletar Bus Depot located at Yio Chu Kang Crescent, which was officially handed over to SBS Transit in August 2017 to allow them sufficient time to recruit and train bus captains and technicians. SBS Transit has been performing overnight parking of buses at Seletar Bus Depot’s Bus Park since December 2016.

The implementation dates of the combined three tranches are as follows:

Tranche Implementation Date Bus Services No. of Routes
1 11 March 2018 24, 70/70M, 71, 76, 130, 133, 135, 138, 162/162M, 261, 262, 265, 268 & 269 14
2 18 March 2018 800, 804, 805, 807, 811 & 860 6
3 25 March 2018 803, 806, 812, 850E, 851 & 852 6
27 May 2018 851e 1
14 Dec 2020 668 1
6 Sep 2021 652 1

Main Article: Transitioning to Seletar Bus Package


Scope of Operations:

As part of the tender, the awarded operator would be required to fulfil responsibilities as such:

  1. Operate bus services under the bus package in accordance with specified EWT performance standards
  2. Operate and maintain the buses and their onboard equipment provided by LTA
  3. Operate and maintain the allocated Anchor Bus Interchanges & Bus Depot, including all equipment and systems provided therein
  4. Charge and collect the fares approved by the Public Transport Council, on behalf of the Government
  5. Provide bus service information at all bus stops and bus interchanges served by the bus services under the package
  6. Provide customer management services, such as lost and found service, and a hotline for commuter feedback and enquiries.

Seletar Bus Package – First Tendered Package Term (PT202) Timeline
  • 2016 (06 Jun): Seletar Route Package (tendered package term) announced & open for tender. Tender closes on 06 Oct 2016, 1200hrs
  • 2016 (26 Sep): Tender deadline extended to 27 Oct 2016, 1200hrs.
  • 2016 (27 Oct): Tender closed with 9 bids received
  • 2017 (02 Mar): All 9 bids shortlisted
  • 2017 (19 Apr): SBS Transit Ltd announced as winning tenderer
  • 2018 (11 Mar): First tranche of operations rollout
  • 2018 (18 Mar): Second tranche of operations rollout
  • 2018 (25 Mar): Third tranche of operations rollout
  • 2018 (27 May): New Bus Service 851e added to the bus package
  • 2018 (12 Aug): Terminating trips 811E & 812E renumbered to 811T & 812T
  • 2020 (08 Apr): Bus Services 850E & 851e temporarily suspended due to Singapore COVID-19 Circuit Breaker Measures.
  • 2020 (02 Jun): Resumption of Bus Services 850E & 851e.
  • 2020 (14 Dec): City Direct 668 added to the bus package
  • 2021 (25 Jan): New Short trip Service 807B added to the bus package
  • 2021 (28 Feb): Bus Service 135 amended to Kembangan MRT Station; Short Trip Service 135A withdrawn
  • 2021 (06 Sep): City Direct 652 transferred into the Seletar Bus Package
  • 2022 (13 May): 2 year contract extension by LTA announced by SBS Transit till March 2025
  • 2023 (Apr): Short Trip Service 130A withdrawn; last day of operations was on 18 April 2021
  • 2023 (17 Dec): Bus Service 162 shortened to loop at Sin Ming Drive, Supplementary Bus Service 162M withdrawn as part of the  Thomson-East Coast Line 3 Bus Service Rationalisation, initially announced to take effect on 10 Dec 2023.
  • 2024 (08 Dec): Short Trip Service 138C added

External Links & References:

 

 

Back to Bus Contracting Model

Page 2 – Seletar Bus Package Negotiated Contract (PT204 & PT214)