Loyang Bus Package

The Loyang Bus Package is one of fourteen bus packages under the Bus Contracting Model (BCM).

Incumbent Go-Ahead Singapore
Present Contract Term Tendered Package 1st Term (Contract PT201):
Sep 2016 – Sep 2026
(2 year contract extension option exercised + 3 year contract extension granted)
Bus Services 2, 3, 6, 12, 12e, 15, 17/17A, 34, 36, 43/43M, 43e, 62, 68, 82, 83, 84G/84W, 85, 118, 119, 136, 354, 358, 359, 381, 382G/382W, 384, 386, 403, 518/518A, 661, 666, 673 & 678 (33bus routes)
Bus Depot Loyang Bus Depot
Bus Interchanges Pasir Ris Bus Interchange, Punggol Temporary Bus Interchange

Under the BCM, bus routes are bundled into bus packages, consisting of a single bus depot, several bus interchanges/terminals, the bus routes and the buses themselves. With all bus infrastructure belonging to the Government, the Land Transport Authority (LTA) would contract out the bus package, select a bus operator (through a competitive tendering process), and lease these assets to the new operator.

The successful tenderer operates these bus routes and collects fares on behalf of LTA, while maintaining the associated bus infrastructure (buses & onboard equipment, depots, interchanges & terminals). In return, the operator is awarded an operating fee from LTA and potential bonuses via an incentive framework.

Go-Ahead Singapore is presently the incumbent operator of the Loyang Bus Package and will remain so until at least 2026.


PT201 – Loyang Bus Package (Present Term: 2016 to 2026):

First announced on 11 March 2015, the Loyang Bus Package is the second set of public bus services to be put up for tender under the Bus Contracting Model, following the Bulim Bus Package. This package (when tendered out) comprised of 25 bus services originating from Changi Airport Bus Terminal, Changi Village Bus Terminal, Pasir Ris Bus Interchange, and Punggol Bus Interchange.

In November 2015, the Go-Ahead Group was announced as the successful tenderer of the Loyang Bus Package, who would receive an estimated total fee of $497.7 million over five years. The 25 bus routes would be based out of the then-newly-built Loyang Bus Depot, located off Loyang Way, which was completed in June 2015 and able to accommodate about 500 buses. Go-Ahead Singapore gradually took over all bus routes in two tranches: on 4 September 2016 and 18 September 2016.

The package started with about 400 buses when implemented, and is expected to grow to about 500 buses in 2021 in tandem with new developments and projected growth in ridership.

Go-Ahead Singapore was awarded 2 contract extensions by the LTA.

Contract Details:
Contract PT201: Bus Contracting – Loyang Bus Package
Awarded Operator Go-Ahead Singapore
(Go Ahead Singapore Pte Ltd; formerly known as Go Ahead Loyang Pte Ltd)
Duration Five years; 2-year extension option exercised
3-year extension awarded in September 2022
Key Dates Tender Published 15 Apr 2015
Closed 14 Aug 2015
Awarded 23 Nov 2015
Contract Extension announced on 26 Aug 2020
Second Contract Extension mentioned in September 2022
Commenced Operations 04 Sep 2016 (Tranche 1) – 13 bus routes
18 Sep 2016 (Tranche 2) – 11 bus routes
12 Mar 2017 – Service 381
28 Jan 2018 – Service 12e
01 Apr 2018 – Service 68
02 Jan 2019 – City Direct 661
09 Sep 2019 – Service 43e
02 Mar 2020 – City Direct 666
27 Dec 2020 – Service 384
14 Oct 2024 – City Direct 673
2 Jan 2025 –  City Direct 678
Bus Services 2, 3, 6, 12, 12e, 15, 17/17A, 34, 36, 43/43M, 43e, 62, 68, 82, 83, 84G/84W, 85, 118, 119, 136, 354, 358, 359, 381, 382G/382W, 384, 386, 403, 518/518A, 661, 666, 673 & 678 (33 bus routes)
Anchor Bus Depot Loyang Bus Depot
Anchor Bus Interchange / Terminal Pasir Ris Bus Interchange, Punggol Temporary Bus Interchange
Bidding Process:

When the tender closed on 14 Aug 2015, 10 transport operators had submitted their various bids. These operators were:

Name of Tenderer Base Tender Amount (Price for 5-Years)
The Go Ahead Group Plc $497,738,104.00
Woodlands Transport Holdings Pte. Ltd. $532,483,542.00
Keolis SA $535,237,280.00
SBS Transit Ltd $545,902,389.00
Tian San Shipping (Private) Limited / Kumho Construction & Engineering (H.K.) Limited Consortium $569,887,777.37
SMRT Buses Ltd $598,130,218.00
RATP Dev Transdev Asia $603,718,025.62
Busways Group Pty Ltd $631,382,714.00
Jiaoyun Group Corporation and Travel GSH Pte Ltd Consortium Not Shortlisted
Kok Tong Transport & Engineering Works Pte Ltd and Jinan Public Transportation Corporation Consoritum Not Shortlisted

Among the tender requirements was one that required operators to have a proven track record of operating a fleet of at least 250 buses. Such a requirement would result in joint bids.

As of 12 October 2015, LTA shortlisted 8 bids for this tender. Joint Bids from Jiaoyun Group Corporation with Travel GSH, as well as Kok Tong Transport & Engineering Works with Jinan Public Transportation Corporation were dropped out in the running for this tender.

Contract Award:

On Monday, 23 November 2015, LTA announced The Go-Ahead Group Plc as the winner of the Loyang Bus Package. The evaluation was conducted through a two-envelope process which included quality and price factors, with greater weightage given to the quality proposals submitted by tenderers. The LTA press release sums it well:

Go-Ahead is awarded the contract as it has the highest combined total score for both quality and price evaluation. In its tender submission, Go-Ahead demonstrated a thorough understanding of ground conditions and strong ability in developing strategies to manage specific scenarios for each bus route. The company also displayed strong competence in bus service scheduling to enable the optimal deployment of buses and resources. At the same time, Go-Ahead also emphasised in its proposal a stringent maintenance regime for bus assets and infrastructure. A robust bus-to-technician ratio and strict quality control processes will also be put in place to ensure high maintenance standards. In terms of manpower development, Go-Ahead has comprehensive plans to attract and retain bus captains, with a strong focus on growing the local workforce, training and developing employees, as well as offering career progression opportunities to all levels of staff.

Contract Extensions:

A 2 year contract extension from 2021 to 2023 was officially announced by Go-Ahead Group on 26 August 2020. This extension was an option as part of the awarded tendered package contract in 2015.

In April 2022, half year results for the six months ended 1 January 2022 were released by The Go-Ahead Group plc. The report mentioned “Positive discussions with LTA about contract extension” for its Singapore business unit. Later in September 2022, the contract extension of 3 years was confirmed to have been granted by the LTA in a LinkedIn post by Louis Rambaud, Group Strategy & Transformation Director, Member of the Executive Committee of The Go-Ahead Group plc. The post included the statement of “✔️ Great momentum to celebrate the 3-year contract extension until 2026”.


Bus Services

Loyang Bus Package consists of a total of 33 bus services, 24 of which were previously operated by SBS Transit. The other bus services were added in the bus package during the contract term.

Service Route Type
2 Changi Village Kampong Bahru Trunk
3 Tampines Punggol Trunk
6
Pasir Ris ↺ Loyang Crescent Trunk
12
Pasir Ris Kampong Bahru Trunk
12e Pasir Ris Kampong Bahru Express
15 Pasir Ris ↺ Marine Parade Road Trunk
17 Pasir Ris Bedok Trunk
34 PunggolChangi Airport Terminal 2 Trunk
36 Changi Airport Terminal 2 ↺ Tomlinson Road Trunk
43 Punggol Upper East Coast Trunk
43e Punggol ⇄ Marine Parade Road Express
62 Punggol ↺ Sims Avenue Trunk
68 Pasir RisTampines Trunk
82 Punggol ↺ Serangoon Central Trunk
83 PunggolSengkang Trunk
84G Punggol ↺ New Punggol Road Trunk
84W Punggol ↺ New Punggol Road Trunk
85 Punggol Yishun Trunk
118 Punggol Changi Business Park Trunk
119 Punggol ↺ Hougang Street 21 Trunk
136 Ang Mo Kio Punggol Trunk
354 Pasir Ris ↺ Jalan Loyang Besar Feeder
358 Pasir Ris ↺ Pasir Ris Drive 10 & Pasir Ris Street 41 Feeder
359 Pasir Ris ↺ Pasir Ris Street 71 & Pasir Ris Drive 2 Feeder
381 Punggol ↺ Punggol East Feeder
382G Punggol ↺ Sumang Walk Feeder
382W Punggol ↺ Sumang Walk Feeder
384
Punggol ↺ Northshore Drive Feeder
386 Punggol ↺ Punggol Central Feeder
403 Pasir Ris ↺ Pasir Ris Road Trunk
518 Pasir Ris ↺ Bayfront Avenue Express
661
Pasir Ris Drive 3 ⇄ Marina Boulevard / Central Boulevard City Direct
666
Punggol Drive ⇄ Marina Boulevard / Central Boulevard City Direct
673
Punggol Way ⇄ Temasek Boulevard City Direct
678 Punggol Central ⇄ Temasek Boulevard City Direct

Notes:

  • Feeder Services 382G & 382W are counted as one service (382).
  • Services 84G & 84W are counted as one service (84).
Short Trip & Supplementary Bus Services

These services do not add to the overall service count.

Service Route Type
2B Changi Village → New Upper Changi Road (Bedok Stn Exit A) Short Trip
3A
Tampines → Pasir Ris Drive 12 (Blk 747A) Short Trip
15A Pasir Ris → Jalan Eunos (Opp Eunos Stn) Short Trip
17A Bedok → Bedok North Avenue 4 (SBST Bedok Nth Depot) Short Trip
34A Punggol → Tampines Avenue 5 (Opp Our Tampines Hub) Short Trip
34B Tampines Avenue 10 (IKEA Tampines/Aft TPE) → Tampines Avenue 10 (Tampines Wafer Fab Pk) via Changi Airport Short Trip
36A Changi Airport Terminal 2 → Tomlinson Road (Aft Cuscaden Rd) Short Trip
36B Marine Parade Road (Lagoon View) → Siglap Road (Bef Seaside Residences) Short Trip
36T Changi Airport Terminal 2 ↺ Tomlinson Road Terminating Trip
43M Punggol ↺ Serangoon Central Supplementary
62A Punggol → Aljunied Road (Aljunied Stn) Short Trip
68A
Tampines Avenue 11 (Opp Reebonz Bldg) → Tampines Short Trip
68B
Tampines → Tampines Avenue 11 (Reebonz Bldg) Short Trip
83T Punggol → Sengkang Terminating Trip
84A
Punggol → New Punggol Road (Punggol Coast Stn) Short Trip
85A
Yishun → Sengkang East Road (Sengkang Community Hub) Short Trip
118A Punggol → Simei Avenue (ITE Coll East Adm Blk) Short Trip
118B Simei Avenue (Opp ITE Coll East Adm Blk) → Tampines Expressway (Bef Punggol Rd) Short Trip
358T Pasir Ris ↺ Pasir Ris Drive 10 & Pasir Ris Street 41 Terminating Trip
359T Pasir Ris ↺ Pasir Ris Street 71 & Pasir Ris Drive 2 Terminating Trip
382A Punggol → Sumang Lane (Blk 226A) Short Trip
386A Punggol → Edgedale Plains (Blk 682A) Short Trip
518A Pasir Ris → Bayfront Avenue (Bayfront Stn Exit A) Short Trip

 


Bus Models

Go-Ahead Singapore operates a fleet of the following bus models under the Loyang Bus Package (PT201):

They initially announced that they would have 363 buses in their fleet during the Loyang Bus Carnival.

Single Deck Buses
Double Decker Buses
Former Trial Buses

Transition Dates:

To ensure a smooth transition with minimal inconvenience to commuters, the Loyang package under the Bus Contracting model was implemented in two tranches in September 2016. Spaced two weeks apart, the two tranches would hand Go-Ahead Singapore progressive control over Punggol, followed by Pasir Ris.

The implementation dates of the two tranches are as follows:

Tranche Implementation Date Bus Services No. of Routes
1 04 Sep 2016 3, 34, 43/43M, 62, 82, 83, 84, 85, 118, 119, 136, 382G/382W, 386 13
2 18 Sep 2016 2, 6, 12, 15, 17/17A, 36, 354, 358, 359, 403, 518/518A 11
12 Mar 2017 381 1
28 Jan 2018 12e 1
01 Apr 2018 68 1
02 Jan 2019 661 1
09 Sep 2019 43e 1
02 Mar 2020 666 1
27 Dec 2020 384 1
14 Oct 2024 673 1
2 Jan 2025 678 1

 


Scope of Operations:

As part of the tender, the awarded operator would be required to fulfill responsibilities as such:

  1. Operate bus services under the bus package in accordance with specified EWT performance standards
  2. Operate and maintain the buses and their onboard equipment provided by LTA
  3. Operate and maintain the allocated Anchor Bus Interchanges & Bus Depot, including all equipment and systems provided therein
  4. Charge and collect the fares approved by the Public Transport Council, on behalf of the Government
  5. Provide bus service information at all bus stops and bus interchanges served by the bus services under the package
  6. Provide customer management services, such as lost and found service, and a hotline for commuter feedback and enquiries.

Loyang Bus Package (PT201) Timeline
  • 2015 (11 Mar): Loyang Route Package announced
  • 2015 (15 Apr): Tender opens, closing on 14 Aug 2015 1200hrs.
  • 2015 (14 Aug): Tender closes with 10 bids
  • 2015 (12 Oct): 8 Bids shortlisted
  • 2015 (23 Nov): Contract awarded to The Go Ahead Group Plc
  • 2015 (11 Dec): Loyang Bus Depot officially handed over to Go-Ahead Singapore
  • 2016 (04 Sep): First tranche of operations rollout
  • 2016 (18 Sep): Second tranche of operations rollout
  • 2017 (12 Mar): Bus Service 381 added to Bus Package
  • 2018 (28 Jan): Bus Service 12e added to Bus Package
  • 2018 (12 Mar): Short Trip Service 2A added to Bus Package
  • 2018 (01 Apr): Commencement of Bus Service 68
  • 2018 (29 Oct): Short Trip Bus Service 386A added to Bus Package
  • 2019 (02 Jan): City Direct 661 added to Bus Package
  • 2019 (25 Mar): Short Trip Bus Services 34B & 85A added to Bus Package
  • 2019 (01 Jul): Short Trip Bus Service 382A added to Bus Package
  • 2019 (09 Sep): Express Bus Service 43e added to Bus Package
  • 2019 (18 Nov): Short Trip Bus Services 68A & 68B added to Bus Package
  • 2020 (02 Mar): City Direct 666 added to Bus Package
  • 2020 (08 Apr): Bus Services 661, 666, 518 & 518A temporarily suspended due to Singapore COVID-19 Circuit Breaker Measures.
  • 2020 (15 Apr): Bus Services 12e & 43e temporarily suspended due to Singapore COVID-19 Circuit Breaker Measures.
  • 2020 (02 Jun): Resumption of Bus Services 12e, 43, 518, 518A, 661 & 666
  • 2020 (12 Jul): Bus Service 359 (East Loop) amended to loop at Pasir Ris Drive 2
  • 2020 (26 Aug): 2 year contract extension granted to Go-Ahead Singapore till September 2023
  • 2020 (27 Dec): Bus Service 384 added to Bus Package
  • 2021 (15 Sep): Bus Services 12e, 43e, 518, 518A, 661 & 666 temporarily suspended due to the impact of COVID-19 on available manpower
  • 2021 (25 Sep): Resumption of Bus Services 518 & 518A
  • 2022 (03 Feb): Resumption of City Direct 661 & 666
  • 2022 (Sep): 3 year contract extension granted to Go-Ahead Singapore till September 2026
  • 2023 (25 Sep): Short Trip Service 2B added, while Service 2A removed from the bus package
  • 2024 (23 Jun): Amendment of Service 84 to be divided into Services 84G & 84W
  • 2024 (16 Aug): Short Trip Service 84A added
  • 2024 (14 Oct): City Direct 673 added
  • 2025 (02 Jan): City Direct 678 added

Related Posts:

External Links & References:

Back to Bus Contracting Model

15 thoughts on “Loyang Bus Package

  • 14 March 2020 at 8:37 AM
    Permalink

    Since Go-Ahead experience in operating rail why not LTA award them one rail line for a period of 7 years and option to extend 3 more years for good performance?
    Bus Contracting need to extend 7 years and 3 years more for good performance.Let them retain Loyang and award them one more package like Sengkang-Hougang or Seletar in future.Can let multi-modal operators like RATP,KEOLIS or BVG to replace TTS.

    Reply
  • 24 January 2018 at 8:29 AM
    Permalink

    Go Ahead should have at least bid for 505million else they won’t be so miserably earning less..

    Reply
  • 24 August 2016 at 11:51 PM
    Permalink

    Will there be bus services going through Flora drive? Many new developments there, soon maybe private shuttle bus can no longer accommodate the residents there.

    Reply
  • 20 June 2016 at 9:32 PM
    Permalink

    Is Go-Ahead Singapore bus coming to Bukit Batok & Jurong East

    Reply
    • 2 July 2016 at 12:54 PM
      Permalink

      Maybe, if it wins Seletar Bus Package. Service 852 serves Bukit Batok.

      Reply
  • 14 June 2016 at 9:33 PM
    Permalink

    Hi will 17A be excluded or cancelled cuz it operates from Bedok North Depot?

    Reply
    • 14 June 2016 at 10:16 PM
      Permalink

      Hi, Bus Service 17A is included in the Loyang Bus Package. Buses will continue to start and terminate their trips at the bus stop outside SBS Transit Bedok Bus Park.

      Reply

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