2024 Year in Review

With 2024 coming to an end, we take a look back at major milestones across Singapore’s public transport industry.

Rail

All Aboard: Shiny New Rail Stations!

The Thomson-East Coast Line Stage 4 (TEL4) opened to passengers on 23 June 2024, featuring seven new stations – Tanjong Rhu, Katong Park, Tanjong Katong, Marine Parade, Marine Terrace, Siglap and Bayshore. The TEL now spans 27 operational stations over 43 kilometres, with further extensions to Sungei Bedok under construction as part of Stage 5 and Changi Airport being planned.

Teck Lee LRT Station along the Punggol LRT opened on 15 August 2024, nearly 19 years after Punggol LRT train services commenced in 2005. The station serves the Punggol Digital District.

The North East Line extension (NELe), connecting Punggol MRT station to the new Punggol Coast MRT Station, opened on 10 December 2024. The 1.6-kilometre extension serves SIT Punggol and the upcoming Punggol Digital District.


Rolling in the new trains!

New Alstom Innovia APM 300R (C801B) light rail vehicles began passenger service on 1 August 2024. These 3rd-generation Bukit Panjang LRT vehicles are part of an order for 19 new cars intended to replace all 1st-generation C801 vehicles, forming part of a wider overhaul of the Bukit Panjang LRT network.

New Mitsubishi Crystal Mover (C810D) light rail vehicles for the Sengkang/Punggol LRT arrived in Singapore in November 2024. These 3rd-generation vehicles will eventually replace the existing 1st-generation C810 vehicles, and are expected to enter passenger service in Q3 2025.

Deliveries of Alstom Movia R151 trains for the North-South and East-West Lines are ongoing. Passenger service on the North-South Line began on 25 May 2024.


The 6-Day Saga: East-West Line’s Wild Ride

On 25 September 2024, a dislodged axle box from a KHI C151 train triggered a derailment and extensive damage to trackside infrastructure. Train services were disrupted for six days (25–30 Sep 2024), among the longest MRT train disruptions in Singapore’s history and the longest since 2017. About 500,000 out of 2.8 million train journeys were affected on each day of the disruption.


In a November 2024 update, civil infrastructure works along the RTS Link were more than four-fifths complete on the Singapore side, and approximately 93% completed on the Malaysia side. Rail operator RTS Operations (RTSO) commenced installation of rail systems in end-2024, which includes laying the tracks for the RTS Link, as well as the signalling, communications, integrated supervisory control and traction power supply systems. [Link]

Other Rail Projects

The Pasir Ris Rail Turnback opened in early 2024. The new turnback speeds up the turnaround of EWL trains, allowing for a 20 per cent increase in the number of trains running during peak hours, from 30 trains per hour previously, to 36 trains per hour. [Link]


Rail tendering

In September, SMRT’s business arm STRIDES took over operations of the Sentosa Monorail. The 12-year contract, with the option to extend four years, comprises the provision of end-to-end operations & maintenance (O&M), engineering services and solutions, including long-term overhaul, engineering capabilities, and service excellence. [Link 1] [Link 2]

In November, the Jurong Region Line (JRL) operating contract was awarded to a joint venture between SBS Transit Rail and French firm RATP Dev. The joint venture is named Singapore One Rail (SOR), and is the first time that a foreign operator would be involved in Singapore’s rail industry. [Link]

Rail construction contracts

In addition to ongoing works on the Jurong Region Line (JRL) and Cross Island Line (CRL), construction works on King Albert Park, Clementi and West Coast stations on CRL Phase 2 commenced in early 2024. LTA also awarded construction tenders for the remaining three stations along CRL Phase 2—Turf City, Maju and Jurong Lake District, with construction also starting this year.


Retired Train Models

The second- and third-generation North-South East-West Line trains—Siemens C651 and Kawasaki Heavy Industries & Nippon Sharyo C751B—were fully retired from passenger service this year.

Decommissioning of the first generation C151 trains is still ongoing in 2024.

(see also: Decommissioning of C651 trains; Decommissioning of C751B trains)

Two projects involving the repurposing of retired train cars were announced, namely the CDL EcoTrain at City Square Mall, and the Tinypod Train Hotel at one-north.


Rail Miscellaneous

SMRT / NSEW Lines

SMRT and CRRC Sifang announced a proof-of-concept trial to retrofit a C151B train with reliability-centred capabilities till mid-2026. Operating on the NSEWL, the train will be fitted with a Condition Monitoring (CM) system, Structural Health Monitoring (SHM) technologies, enhanced Train Information and Management Systems (TIMS), and an upgraded air conditioning system. [Link]

SMRT Trains and Hitachi Rail announced 8% energy savings on the NSEWL, through the use of Green CBTC Next Gen algorithms within the SelTrac CBTC signalling system. Annual savings are more than 15M kWh, equivalent to the electricity consumption of about 3000 households annually. [Link]

SBS Transit / Downtown Line

SBS Transit and Siemens Mobility signed a Long-Term Service Support for the Downtown Line’s Sirus CBTC signalling system until 2047. A partnership to establish a local maintenance centre for MCEM91 point machines was also established, along with an MoU to implement the Controlguide® Airo demand-responsive train scheduling solution to better optimise for passenger demand. [Link]

LRT Lines

In April, a new Alstom Innovia APM 300R (C801B) light rail vehicle was lowered down from the Bukit Panjang LRT viaduct, prompting concerns over potential issues with these new trains. LTA clarified that these trains were prototypes which would be returned to the manufacturing plant in China for modifications after completing rigorous testing in Singapore. The second light rail vehicle was lowered in July.

In September, the stopping locations for East and West loop trains at Sengkang LRT station were separated to improve passenger flow.

Changi Airport Skytrain

Changi Airport announced in November that it will replace various Skytrain subsystems, including signalling and communications, which started operations in 2008 and are nearing end-of-life. Seven more Skytrain cars will be added to provide additional capacity, for a total of 29 cars, in line with expected increases in the number of transit passengers. The rejuvenation will help improve operational performance before the entire system is overhauled in the late 2030s. [Link 1] [Link 2]


Bus

Driving Green: New Electric Buses

At the Committee of Supply 2022, the Government announced that 1 in 2 public buses will be electric by 2030. This bold electrification target has set the stage for a rapid intake of electric buses in the next few years.

In December 2024, the first of 300 new BYD BC12A04 electric buses entered service, with LTA exercising an option to purchase 60 more this year, on top of 240 confirmed orders made in 2023. These buses are deployed on Bus Services 86107 & 159.

Several new Zhongtong N12 buses were also registered this year. As of this article’s publication, these buses have yet to enter service.

  Buses Awarded to Contract sum
1 300 single-deck electric buses
(BYD BC12A04 / Depot charging)
BYD (Singapore) Pte. Ltd. S$108.1 million (240 buses)
2 120 single-deck electric buses
(Zhongtong N12 / Depot charging)
Cycle & Carriage Automotive Pte. Ltd.
(partnered with Zhongtong Bus)
S$58.3 million

The LTA also awarded separate tenders for the installation of electric bus chargers at Gali Batu, Sengkang West and East Coast Bus Depots worth S$46.1 million.

Electric Bus Demo: Rolling with the Future

The BYD B12A03 bus commenced revenue service trials, based at Seletar Bus Depot.

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At the LTA-UITP Singapore International Transport Congress & Exhibition (SITCE), various double-deck electric buses designed for the Singapore market were showcased, namely the BYD B12DS, Zhongtong LCK6126EVGS (N12D), and CRRC eD12. These buses are expected to enter with revenue service trials in the near future.


Expanding Networks: New Bus Interchanges & Depots

In July 2024, Tengah Bus Interchange opened, serving Bus Services 870, 871, and 992.

In December 2024, Buangkok Bus Interchange opened, serving Bus Services 110, 114, and 156. Compassvale Bus Interchange ceased operations the same day.

In August 2024, Sengkang West Bus Depot was handed over to SBS Transit for preparatory works ahead of the depot’s commissioning in early 2025. The five-storey bus depot is Singapore’s first depot outfitted to support the large-scale deployment of electric buses, and includes on-site staff quarters that provide accommodation for transport workers.

The LTA issued a construction tender for a new multi-storey bus depot in Yishun—Simpang Bus Depot—due for completion in 2029. Pasir Panjang and Lorong Halus depots are also due in 2029.

Joining the Dots: New Bus Services & Amendments

In February 2024, Bus Service 146 was introduced to connect residents of Bidadari with Bartley and Woodleigh MRT stations. Supplementary Bus Service 983M was introduced in March 2024, catering for the students and staff of educational institutions along Teck Whye Crescent.

Later in April 2024, Bus Service 296 was introduced, linking Tampines Int with Tampines North and Tampines Retail Park.

June 2024 saw the reorganisation of Bus Service 84 into Services 84G and 84W. In July 2024, Bus Service 871 was introduced, connecting Tengah, Bukit Batok West, Bukit Gombak, and Beauty World.

Also in July, LTA launched the Bus Connectivity Enhancement Programme (BCEP), allocating an additional $900 million from 2024 to 2032, for the purchase of new buses and to fund the operating cost of new bus services. The first new service was Bus Service 861, connecting residents of Canberra and Yishun East to Sembawang, Canberra and Khatib MRT stations.

Under the BCEP, City Direct services 673 and 674 were launched in October and November respectively, serving Punggol West and Tengah. Later in December 2024, Express Feeder Service 298X was launched.

In addition, Short Trip Services 20A, 39A, 39B, 50A, 84A, 86A, 86B, 92A, 129A, 129B, 138C, 182A, 168A, 249A, 861A and 911A were introduced. Terminating Trip 79T was introduced to indicate trips of Bus Service 79 terminating at Boon Lay Int.

Withdrawn bus services were 79A, 92M, 870A, and 992A.

Bus route introductions by month

Month Route Amendment
February 25 Bus Service 146 launched [Link]
March 11 Short Trip Service 911A launched [Link]
March 18 Bus Service 983M launched [Link]
April 28 Bus Service 296 launched [Link]
May 13 Short Trip Service 168A launched [Link]
May 26 Terminating Trip 79T launched and Short Trip Service 79A withdrawn [Link]
May 27 Short Trip Services 20A, 39A & 39B launched [Link]
June 23 Bus Service 84 reorganised into 84G and 84W [Link]
June 24 Short Trip Services 86A & 86B launched [Link]
July 21 Bus Service 871 launched; 870A & 992A withdrawn [Link]
August 16 Short Trip Service 84A launched [Link]
August 25 Short Trip Service 92A launched and Bus Service 92M withdrawn [Link]
August 26 Short Trip Services 129A & 129B launched [Link]
September 2 Short Trip Service 249A launched [Link]
September 15 Bus Service 861 and Short Trip Service 861A launched [Link]
September 30 Short Trip Service 50A launched [Link]
October 14 City Direct Service 673 launched [Link]
November 11 City Direct Service 660M launched [Link]
November 25 City Direct Service 674 launched [Link]
December 8 Short Trip Service 138C launched [Link]
December 9 Express Feeder Service 298X launched [Link]
December 29 Short Trip Service 182A launched [Link]

In addition, several ad-hoc Rail Replacement Services were activated in 2024 to complement reduced MRT services:

Period Shuttle MRT service reduction
Jan–Apr 2024 Express Shuttle 31 Circle Line Single Platform Service between Telok Blangah–HarbourFront [Link]
June & July 2024 Shuttle 21 & Shuttle 22 Late Opening of North East Line [Link]
Dec 2024 Shuttle 7 4-Day Closure of East West Line between Tanah Merah–Tampines [Link]

Bus Route amendments

The following bus route amendments were carried out in 2024:

Month Route Amendment
May 26 • Bus Service 79 amended to start from Jurong Town Hall Int and loop at Boon Lay Int
• Bus Service 252 amended to serve Jurong West St 64 and Boon Lay Way [Link]
May 27 Express 43e serves 14 additional bus stops along Buangkok Drive & Airport Road [Link]
June 23 Bus Service 84 amended to serve SIT Punggol and divided into G/W variants [Link]
July 14 Bus Service 410G amended to serve Bishan Street 23 [Link]
July 21 Bus Services 870 & 992 extended to serve Tengah Int [Link]
August 5 Bus Service 856B extended to start from Woodlands Int [Link]
August 26 Bus Service 177 amended to ply non-stop along Hillview Rise [Link]
September 1 Bus Service 170 amended to serve Jalan Besar [Link]
November 10 Bus Service 268 amended to Ang Mo Kio Ind Pk 2 for CRL construction work [Link]
November 11 • City Direct 654 extended to Anchorvale Crescent
• City Direct 671672 extended to Bayfront and Suntec City [Link]
November 25 City Direct 666 extended to Bayfront and Suntec City [Link]
December 1 • Bus Services 110, 114 & 156 extended to Buangkok Int
• Bus Service 374 amended to Sengkang Int [Link]

In addition, operating hours and trips were adjusted for the following bus services:

Month Change in Operating Hours
January 2 Bus Service 197: New morning special departure from Sims Ave (Kallang Stn) towards Bedok at 0635hrs on Weekdays [Link]
March 11 Bus Service 153: New morning special departure from Lor 2 Toa Payoh (Opp Toa Payoh Stn) towards Hougang Ctrl at 0530hrs on Weekdays [Link]
March 25 Bus Service 50: New morning special departure from Punggol Dr (Kadaloor Stn Exit B) towards Punggol at 0628hrs on Weekdays [Link]
April 8 Bus Service 902: Operating hours reduced to 0745hrs–0915hrs [Link]
April 15 Express 89e: Additional 2 morning & 2 evening trips added; total 13 AM peak and 10 PM peak trips [Link]
April 15 Bus Service 358: New morning special departure from Pasir Ris Dr 3 (Blk 626) towards Pasir Ris at 0500hrs on Weekdays [Link]
April 15 City Direct 653: Additional morning trip added; total 5 AM peak trips [Link]
May 19 Bus Service 168: First bus from Woodlands Int brought forward to 0545hrs on Sundays/PHs [Link]
May 27 City Direct 671: Additional 2 morning & 2 evening trips added; total 5 AM and 4 PM peak trips [Link]
May 27 Bus Service 27: First bus from Hougang Ctrl Int brought forward to 0500hrs on Weekdays
New morning special departure from Sengkang East Ave (Blk 203B) towards Changi Airport at 0500hrs on Weekdays [Link]
May 27 City Direct 672: Additional 2 morning & 1 evening trips added; total 4 AM and 3 PM peak trips [Link]
May 27 Express 43e: Operating hours extended and frequency improved [Link]
May 27 Bus Service 39: First bus from Tampines Concourse Int brought forward to 0525hrs on Weekdays [Link]
July 14 Bus Service 410G: First bus from Sin Ming Ave (Opp Blk 454) brought forward to 0525hrs on Weekdays; 0540hrs on Sat/Sun/PH [Link]
August 25 Bus Service 92: Converted to daily operation [Link]
August 26 Bus Service 983: First bus from Choa Chu Kang Int brought forward to 0530hrs daily [Link]
October 14 Bus Service 138A: Additional 2 morning trips added on weekday mornings [Link]
November 10 Bus Service 268: First bus from Ang Mo Kio Bus Depot brought forward to 0525hrs daily; First bus from Ang Mo Kio Ave 3 (Blk 700B) brought forward to 0525hrs on Weekdays/Sat [Link]
November 11 • City Direct 660: Departure timings staggered with new 660M
• City Direct 654: Additional 2 morning & 1 evening trips added; total 8 AM and 4 PM peak trips [Link]

Bus-iness Deals: Contract Updates

Under Singapore’s Bus Contracting Model (BCM), SBS Transit was awarded the second Tendered Package term for the Seletar Bus Package in July (Contract PT219). The new contract will see SBS Transit continue operating buses in Ang Mo Kio and Yio Chu Kang until at least 2030, subject to further contract extensions if granted. [Link]

The Sengkang-Hougang Bus Package, currently operated by SBS Transit, was last known to have been extended to 2024. With no further news about this contract undergoing competitive bidding, it is believed that this contract has been extended by LTA yet again for an undisclosed duration.

In December, LTA called a tender for the Tampines Bus Package. The tender closes in April 2025 [Link].

New Contract Terms for Bus Packages

In April 2024, the Bukit Merah Bus Package transitioned to its second tendered term, under Contract PT218. Services continue to be operated by SBS Transit, without a change in bus operator.

In September 2024, SMRT Buses took over the Jurong West Bus Package from SBS Transit under Contract PT218B. 26 bus services in the Jurong West region were handed over from SBS Transit to SMRT in two tranches, and SMRT also took over Soon Lee Bus Depot.

(see also: SMRT Buses – Transitioning to Jurong West Bus Package)


Retired bus models

2024 saw the ongoing retirement of Scania K230UB buses, which were nearing the end of their 17-year statutory lifespan. However, 56 buses received a two-year lifespan extension.

The sole Volvo B7RLE in SBS Transit’s fleet, SBS8030L, was also retired at the end of its statutory lifespan.


Bus Miscellaneous

Tong Tar Transport took over the Mandai Khatib Shuttle in January. From June, the route was served by an all-electric fleet of Zhongtong N12 3-door buses.

SMRT Buses provided shuttle buses to support the Singapore Airshow 2024 in February, marking their return after a 4-year hiatus. The last Airshow was held in 2020, with SMRT Buses also providing shuttle buses.

LTA also rolled out Camera mirror systems for buses, signalling its wider adoption of the technology.

SBS Transit undertook a School-Friendly Public Bus Service trial involving Bus Service 261. The operator also equipped 53 buses with automated external defibrillators (AEDs) as part of the AED-on-Buses programme. [Link]

LTA also awarded contracts for the refurbishment of 629 buses in March. The first of these refurbished buses—MAN A22 (Euro V), Mercedes-Benz Citaro and Volvo B9TL Wright buses—have returned to passenger service in late 2024.

In the field of Autonomous buses, Transport Minister Chee Hong Tat announced in November that the LTA would be buying autonomous minibuses and deploying them locally in partnership with a public bus operator. No timeframe was provided for this rollout, and more details were to be shared at a later date. [Link]

A two-year autonomous bus trial was also initiated at Changi Airport in Q3 2024. The bus will be used for airside staff transport. [Link]

The WeRide Robobus is also presently undergoing passenger trials at Resorts World Sentosa.


The Fare Factor: Public Transport Fares

In January 2024, authorities announced that the existing card-based ticketing (CBT) system would be retired in June 2024 in favour of the SimplyGo account-based ticketing system. This policy decision drew significant flak from the public, and in response to these public sentiments, the LTA reversed its decision and extended the lifespan of the CBT system ‘until at least 2030’.

(main article: SimplyGo Explained: Timeline & troubles facing SG’s account-based ticketing system)

On 28 December 2024, the Public Transport Fare Review 2024 was implemented, with an overall 6.0% increase in bus and train fares. Adult card fares for buses and trains were increased by 10 cents, while Concession card fares were increased by 4 cents.

In addition, the Travel Smart Journeys scheme was temporarily suspended from November 2024. The scheme incentivised commuters to travel on Bus Services 43e654660666671672, and 673. The scheme is planned to be re-launched in January 2025.

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